# Omnigo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Omnigo Software - reviews, pricing plans, popular comparisons to other Law Enforcement products and more.

Source: https://www.capterra.com/p/56229/Report-Exec-Enterprise

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# 

 Omnigo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 13, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Omnigo

## What is Omnigo?

End-to-End Public Safety Solutions Replace Mug Books with a Biometric Solution that Tracks Guests Faces. Get Your Free Demo. Save time and get back to focusing on what’s most important with Omnigo’s intuitive, flexible Public Safety solutions suite. Public Safety Trusted by Over 2,000 customers to help law enforcement and security professionals secure their organizations property, protect against revenue loss, and ensure safer tomorrows.

## What is Omnigo used for?

[EHS Management](https://www.capterra.com/ehs-management-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Investigation Management](https://www.capterra.com/investigation-management-software/)

Overall rating

Based on 85 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

2%

Starting price

Free trial  
not available

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## Omnigo alternatives

Highest Rated

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting price

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[4.8 (45)](https://www.capterra.com/p/234773/FaceUp/reviews/)

Starting price

Contact vendor for pricing

[4.5 (4)](https://www.capterra.com/p/150105/Noggin/#reviews)

Starting price

$10000.00

Per User, Per Month

[4.7 (26)](https://www.capterra.com/p/215851/sofvie/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/56229/Report-Exec-Enterprise/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audit Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Access Controls/Permissions

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Alerts/Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Badge Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and print wearable badges

Contact Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Customizable Reports

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Omnigo 113 features

Define levels of authorization for access to specific files or systems

Analyze circumstances of an accident and implementing corrective actions for future prevention

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Create, manage, and print wearable badges

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Create, update, and manage bookings, itineraries, and reservations

A system that allows access to a database structure without relying on an external program

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

Track and manage information regarding maintaining inmate cells

Track the status of assets and whether they're checked in or out

Provides a channel for team members to share media files, communicate, and work together

View, manage and track products available and distributed to inmates in the jail commissary.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Investigate and take action at root cause or error in processes to prevent recurring issues

Integration with court management software systems

Protect and secure the crime scene, logging personnel, and process evidence

Database of criminal records

Checking inmates' custody statuses

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Process of gathering, measuring, and analyzing accurate data

Import and export data to and from software applications

Ability to handle large datasets

Graphical representation of data

Manage sending personnel and resources to a site as needed

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Finding, identifying and collecting information for legal proceedings

Receive and/or send email notifications for urgent updates, requests, or other information

Develop and maintain plans and procedures to effectively respond to accidents, natural disasters, or workplace incidents

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

A chronological record of actions or occurrences within a network, software, or process

Schedule and manage the logistics of activities and other gatherings

Administration and control of evidence related to investigations/cases

Formal report compiled by onsite personnel

For various law enforcement agencies like the police department, prosecuting attorney, state patrol, and the director of public safety.

Visualize locations on a map

Document use of hazardous materials and procedures related to their handling and disposal

Information, data and reports that are being tracked over time

Includes centralized access to all legal incarceration documents per inmate (medical, criminal, personal etc.)

Manage and track all disruptions and incidents

Track and visualize the location of incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Conducting general accounting for money held for prisoners by the State (deposits, withdrawals, etc.)

Collect information about inmates' risk levels, program needs, and other information for appropriate correctional resource allocation.

Track and report inmate incidents to appropriately allocate resources, increase safety and minimize harm.

centralized location to view information pertaining to each inmate (criminal, medical, behavioral, etc.)

Track inmates' location, community engagement, behavior, and progress over time.

Detailed record of all possessions belonging to an inmate that are held by the facility during their incarceration

Track inmate location and monitor movements.

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Oversee people and resources to carry out an investigation

Identify and respond to unexpected problems or failures (ie. "negative events")

Identify specific keywords in documents

Identify the physical location of an individual, asset, device, etc.

Records of patients' medical history

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Manage and support multiple locations

A report/notes detailing officer activities during shifts, including any incidents.

Ability of websites, web applications, or mobile applications to function without an active internet connection

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Maintain records necessary for compliance with Occupational Health and Safety Administration requirements

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Ability to record, store, update, and retrieve information

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Track, report on and implement actions pertaining to physical safety at the workplace

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Manage and control the security aspects of an organization's digital assets, resources, and operations

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Track the status over time for a request, process, asset, or transaction

Collect and record basic information related to suspects

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Track employee/learner's progression through training programs

Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Allow organizations to streamline the check-in process for visitors.

Track visitors and purpose of visits

Create, design and manage workflows for repetitive tasks

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Features

4.2 (73)

4.2

Based on 73 reviews

## Pricing

Value for money

4.3 (70)

### Starting price

Free trial  
not available

Value for money

4.3 (70)

4.3

Based on 70 reviews

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## Support, customer service and training options

Customer Service

4.5 (83)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (83)

4.5

Based on 83 reviews

## User reviews

Overall rating

4.4

Based on 85 reviews

Filter by rating

5(41)

4(36)

3(6)

2(2)

1(0)

Mentioned topic

Sorted by most recent

Manuel E.

Técnico

Hospital & Health Care

### "Omnigo"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 23, 2022

La gestion de riesgos muy buen soporte en cualquier problema tecnico

Pros

Si gestion de riesgos y facil acceso a datos

Cons

Su peso como software y precio algo elevado

Reasons for choosing Omnigo

Muy recomendado por personas cercanas

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Michael H.

Campus Safety Officer

Law Enforcement

### "Omnigo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 6, 2021

Great! I like it a lot.

Pros

I like how you can go from the dispatch mode to the Officer mode mutated by the click of a button. So if I’m the dispatcher and I need to write a report as well this software can do that and much more. It handles all of our security and law enforcement needs.

Cons

There is a little bit of a learning curve at first but you can catch on pretty quick

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BG

Bryan G.

System Network Administrator

Financial Services

### "If looking for visitor management choose a different platform than iPass visitor management"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 1, 2019

We are using Omnigo for visitor management and for keeping track of security guards at locations.

Pros

That they have a SaaS for the iPass so you don't have to manage the architecture on your own physical site.

Cons

Do not like waiting on hold for 45 minutes for Omnigo support for iTrak / iPass to answer. Typically 8 times out of 10 when I call in they are not able to answer it while I'm on the phone with them either. I'm a system network admin at my company and service about 10-12 other services and this support is around the worst that I've ever seen. Everything extra to do within iPass is either an extra module or doesn't seem to work properly. For example if you want something more than their can'd reports you have to buy the Ad hoc reporting module or the new reporting module that they are coming out with. If you want to import employees from a CSV or import them off of active directory groups on a scheduled basis you have to buy their import module. Sales team when showing product acts like each of these items comes with the product and doesn't tell you until after you have bought it that each of these is an additional module cost. The R3 scanners to scan the drivers license and auto input the fields for visitors works about half the time as it'll create a different visitor 50% of the time scanning the same exact drivers license. For example if your name is John Doe it would scan it the first time and see John Doe then the second time it might scan it in as John. Doe which would create a separate visitor record since they didn't match exactly.

Alternatives considered

[Eptura Visitor](https://www.capterra.com/p/117329/Proxyclick/)

Reasons for choosing Omnigo

I wanted to go with Proxyclick but management liked Omnigo because they had the incident management and daily log features that could keep track of security guard rounds. ProxyClick was a way better option for visitor management if you are looking at just a visitor management platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LK

Lance K.

Sergeant

Primary/Secondary Education

### "Used to be a great product"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

January 8, 2019

The now Omnigo, formally Report Exec, used to be a great company. I've noticed a huge decline in customer service and support. When I call customer support I'm always on hold for more than 10 minutes and have to call in again. It is very difficult because they have us, our data cannot be exported out of the software. I would have given Omnigo a 4.5/5 rating in our first year. However, the decline in many features and services has brought to express my concerns an opinions.

Pros

Highly customizable and generally easy to use. Provides many useful features when working properly.

Cons

Before Report Exec merged into Omnigo they were a great company and provided excellent service. Now, the system crashes and our data at one point was corrupted leaving me to fix the errors for many months. I've voiced my concerns resulting in little response or initiative from them to correct the issue. In addition, every year the cost per license continues to increase. Lastly, The app is still very "clunky" and doesn't provide for a fast login or even an option for touch ID. For a tech company specializing in software, I expected better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PD

Pastor Don H.

Overseer

Religious Institutions

### " What a great experience and Security tool to have. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2017

The software is easy to use, so it's user friendly. The program is really simple to use but have a lot of tools to ensure your department is successful. The program is web based and ca be accessed anywhere where there's internet.

Pros

The software is easy to use, so it's user friendly. The program is really simple to use but have a lot of tools to ensure your department is successful. The program is web based and ca be accessed anywhere where there's internet.

Cons

We did not purchase enough licenses. If there's no internet, you will not be able to access the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DN

David N.

### "Easy and Simple"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 17, 2017

The experience with ReportExec Enterprise can be sum up with three words, "easy and simple." It's a pleasure to do reports now, compare to paper reports. Don't change anything. I recently installed the app in my cell phone. I haven't gotten a chance to use it at this survey, but it looks just as easy and simple.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Tiffany B.

### "Report Exec. Is Great "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

January 16, 2017

My experience with Report Exec. has been great. It's easy to use and I know it's hands down one of the best software systems out there. The system is very easy to use, and it's easily to fit to your needs as well as the company needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Don H.

Director of Safety and Security

Security and Investigations

### "Outstanding Support Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2017

Had a great support agent to assist me with some technical issues and he rectified them right away. I look forward to attending some training at the next RCX Conference in Milwaukee, WI in June. Awesome!

Pros

Very easy to use!

Cons

All internet based, if the internet goes down then the system goes down.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NL

Nancy L.

### "Report Exec Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

December 26, 2016

Customer service with one particular representative (Craig) has been great. He goes out of his way to help us accomplish what we need. He always returns our calls in a timely manner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Ricardo C.

### "Chief of Police"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 24, 2016

All has been well. The Report Exec has made it easier as it relates to documentation, storage of documentation, as well as, retrieval of documentation. The added ability to accumulate and compare stats has also proven to be of great value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/)

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