# Boomi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Boomi the right API Management solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/5520/Boomi/reviews --- Boomi 4.4 (273) [View alternatives](https://www.capterra.com/p/5520/Boomi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Boomi Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews Aditya R Software engineerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “There are several features and aspects of Boomi that users often appreciate like User-Friendly Interface, Broad Connectivity, Real-Time Monitoring and Alerts etc.“ June 25, 2023 Jean Faya K data analystAccounting, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “bugs occur from time to time that the only problem“ November 15, 2022 Tony Ricardo R Agent/World’s Best BossInsurance, 10,001+ employeesUsed the software for: 6-12 months. “Boomi provides the necessary tools and knowledge to be able to carry out the different tasks and improve our companies, through one of the most important integration systems we have used.“ February 1, 2023 MF Maizy F Music DirectorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “One qualm I have, is that there's been a time over the last year, where the vendor has made an update to the software that broke a flow. “ September 28, 2021 Tony Ricardo R Agent/World’s Best BossInsurance, 10,001+ employeesUsed the software for: 6-12 months. “The tool can be recommended to any entity or organization that needs to start integrating and centralizing its different tools and achieve a new evolutionary step in terms of being an organization.“ February 1, 2023 Tony Ricardo R Agent/World’s Best BossInsurance, 10,001+ employeesUsed the software for: 6-12 months. “With Boomi, all our tools are intertwined due to the large amount of codes it supports.“ February 1, 2023 ## Showing most helpful reviews Showing 1-25 of 273 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tony Ricardo R. Agent/World’s Best Boss Insurance Used the software for: 6-12 months ### "Boomi integrates your integrations" February 1, 2023 5.0 Boomi helps our companies around the world to achieve concrete integration of each of the old platforms or tools that manage all our processes, this in order to unite and centralize all the information and processes and to find them all from the same place without having to be navigating everything and wasting valuable time. With Boomi, all our tools are intertwined due to the large amount of codes it supports. Pros The tool offers excellent BPM flows that allow us to improve the way we run our operations inside and outside the company, achieving a constant improvement in all products and services. The API management is extremely simple and intuitive, clearly you must have slight previous knowledge to carry out each of the changes. The tool does not consume so many resources for a highly technical software. The tool can be recommended to any entity or organization that needs to start integrating and centralizing its different tools and achieve a new evolutionary step in terms of being an organization. Boomi provides the necessary tools and knowledge to be able to carry out the different tasks and improve our companies, through one of the most important integration systems we have used. Cons In some moments where we must generate scenarios that are slightly complex it is difficult to integrate the tool, which forces us to look for third party solutions to be able to carry it out without wasting time. Boomi's user interface is not as simple as expected. The performance graphs could offer a different way to see how things are happening. The price may be a bit high compared to other competitors. Review Source VR Verified Reviewer Senior Information Architect Package/Freight Delivery Used the software for: Less than 6 months ### "Boomi Product Review" October 3, 2019 4.0 I would say it has been overall very positive. When I have a problem I know I can reach SENSITIVE CONTENT HIDDEN and he gets back to me so quickly and resolves problems quickly as well. Resolutions are always solid recommendations, never a hack or a let me figure it out scenario. Pros Ease of use and company's commitment to the platform and its customers. Monthly updates fix and address problems we are facing and it feels really good to see all the successful customers at BOomi world. Cons Flow is my primary con, only because we knew the Flow to Boomi Integrate Integration would be necessary but it seems like it may be difficult tech for the citizen Integrators. Alternatives considered [MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/) Reason for choosing Boomi Ease of use and best in class. Switched from [PowerCenter](https://www.capterra.com/p/117/PowerCenter/) Need to modernize integration capability at the enterprise level. Need to adopt Gartner Citizen Integrator model. Review Source SL Simon L. Development Manager Information Technology and Services Used the software for: 2+ years ### "Fast to build Can be difficult to fix" October 2, 2019 3.0 A host of apps integrated Pros Speed of development and range of connectors Cons Frequent need to restart atoms. Crashes often. Reason for choosing Boomi License restrictions Review Source VR Verified Reviewer Consultant Information Technology and Services Used the software for: 1-2 years ### "Boomi" October 3, 2019 4.0 7/10 Pros UI and customer support quick responses also the community Cons very thin. not enough complex functionality natively resulting in complex groovy builds which leads to slow run time if volume is large Reason for choosing Boomi infa Switched from [PowerCenter](https://www.capterra.com/p/117/PowerCenter/) Also Datastage. Switch because cost and single platform for all domains Review Source EL Eric L. Director - Business Applications Computer Software Used the software for: 1-2 years ### "NetSuite to Salesforce Integration" October 3, 2019 5.0 Pros the ability to fully customize the ETL process between our core business Systems Cons The system is very well put together, but it is still a little heavy to use without the proper technical background Alternatives considered [MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/) Reason for choosing Boomi cost/value was way better with Boomi Switched from [Celigo Integrator.io](https://www.capterra.com/p/157596/Celigo/) Their support was horrible and their product had serious limitations Review Source VR Verified Reviewer Software Developer Renewables & Environment Used the software for: Less than 6 months ### "Impressive Integration Platform" October 2, 2019 5.0 Pros As someone who is new to integration, I was impressed by how easy it was to learn how to develop integrations on the Boomi Platform. The learning managment system and support/user guides were essential in jumpstarting my company's integration development. Cons It is easy-to-use software. I would like to see improvements to Boomi Suggest, but I know it will be better over time due to the machine learning algorithms. Review Source BD Benjamin D. Lead Software Developer Broadcast Media Used the software for: 6-12 months ### "Getting Started and a great start" October 1, 2019 4.0 Overall it is a good start as we are learning to use it with our team internally Pros I liked how we could quickly build integrations without needing to stand up a new environment each time Cons The reporting leaves a lot to be desired. For me it takes so long to find issues when troubleshooting. Alternatives considered [MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/) Reason for choosing Boomi pricing was better and it fit better for our enterprise architecture Review Source DC Dee C. Mgr Software Administration Higher Education Used the software for: 1-2 years ### "Easy to adopt and role out integration strategy platform" October 2, 2019 5.0 Very positive experience working with this product and the support from Boomi has been outstanding Pros This platform was very easy to learn and roll out. How to stand up the infrastructure was understanding the requirements was well documented. Cons The lack of ability to lock down file structures Alternatives considered [PowerCenter](https://www.capterra.com/p/117/PowerCenter/) Reason for choosing Boomi Ease of use, pricing model for connections and feedback on support model Review Source Aditya R. Software engineer Information Technology and Services Used the software for: 6-12 months ### "Boosting Seamless Data Integration and Management with Boomi" June 25, 2023 5.0 I had positive experiences with Boomi, appreciating its comprehensive integration capabilities, ease of use, and ability to streamline data integration and management processes Pros There are several features and aspects of Boomi that users often appreciate like User-Friendly Interface, Broad Connectivity, Real-Time Monitoring and Alerts etc. Cons Boomi is generally considered favourably, although there are some features, such as pricing structure and complexity for advanced configurations, that some users may find less appealing. Reason for choosing Boomi Because of its comprehensive integration capabilities, ease of use, and ability to streamline data integration and management processes. Review Source Cristian B. Sr. Software Development Manager Semiconductors Used the software for: 2+ years ### "Dell Boomi for your systems integration needs" June 5, 2019 5.0 We have complex requirements to integrate with a various cloud and on premise applications, related to the semiconductor manufacturing business of our company. Also, b2b integration with 30+ suppliers is needed. Though I was skeptical initially that Boomi can cover our needs, after joining their first Boomi World in 2017 and talking to Boomi specialists and with their customers, I was convinced we are on the right track. Now, few years later I can say Boomi was a good choice. Pros By definition, Boomi is built for systems integration. What this means is that you get a long list of out of the box integration connectors (90+). We have used Boomi to seamlessly integrate our NetSuite ERP with: - cloud applications: Namely, OpenAIR, Box - on premise applications: Secure FTP, custom API for Oracle Agile PLM and custom apps It has covered most of our integration needs with a relatively small to medium effort. Cons Also by definition, Boomi is built with the idea that not only technical people can do these integrations. This is one reason that higher management of a company can be "pursued" to purchase it. However, in reality non-technical people can only achieve very simple integrations with the drag&drop features of the platform. More technical knowledge is needed because most of the times the requirements are more complex and require custom scripting/mapping between data formats. Review Source XC Xavier C. Founder Food & Beverages Used the software for: 6-12 months ### "Excellent tool!" September 10, 2024 5.0 Pros Integrations made simple! Boomi has streamlined our entire business and allowed us more time to focus. Cons Nothing, it's an excellent tool and rightly rated A+. Review Source VR Verified Reviewer Software Engineer Oil & Energy Used the software for: 2+ years ### "Forget about code" September 5, 2019 4.0 If you lack of developers, is a good choice. You can train someone in no time so is able to create process for the company. For too complex process, it can be a challenge maintaining them. Is expensive...a lot, just recommended for big companies. Pros There is no need of an advance developer to make simple but long process. Connect to different APIs protocols like HTTP, Odata, SFapi, etc. Connect to smtp or sftp/ftp servers and other external services. You can connect to almost anything and just moving the mouse. Cons You cannot code, and sometimes that is bad... if you have performance issues you don't have to many options. You don't have code to refactor. The version control it's far from git or similar. I't very expensive, if you have developers, an app that make all that is way more cheaper that maintain a Boomi atom. It's very annoying not having a way to audit the connections, sometime the connectors fail and you don't have a good log to see what happen. Review Source VR Verified Reviewer Consultant Management Consulting Used the software for: 2+ years ### "Very Useful" November 6, 2018 5.0 I started my career with Boomi technology and I am very glad to be apart of this wonderful technology so far. I love to part of Boomi ever. Pros I love Boomi's Gentle learning curve;their most user friendly UI;most interactive community;very useful user guide and process library and LMS. I like the new features and functionalities they incorporate in every releases. Boomi is the best Integration and Cloud tool I have ever used. Cons Some things which needs their improvement like providing flexibility in running the same execution simultaneously with multiple extension values etc. But Very few cons. Their API Management should be improved. Review Source VR Verified Reviewer Software Developer Computer Software Used the software for: 2+ years ### "The best solution to deploy changes automatically." April 29, 2018 4.0 Various type of Integration activities like Monitoring and deployments. Pros Dell Bhoomi provides automatic support to deploy all the latest changes on a branch. It automatically checks for the latest changes checked in and then deploy automatically. It also provides automatic testing of various code modules. Monitoring and Event tracking also are the useful features. Cons Dell Bhoomi is costly to use as various packages have different features. Advance features fall into the costly one. Review Source JP Jacob P. Lead Software Engineer Broadcast Media Used the software for: 6-12 months ### "Boomi is great for simple integrations, would like to see better organization/reporting" October 1, 2019 4.0 We have successfully tied together several financial platforms with Boomi as well as leveraged it for our master data management of customers. It has shown great promise in early applications and sparked ideas for many more integrations. Pros Boomi makes basic integrations extremely simple, non-technical staff are able to view and understand the integrations. There is a lot of power in the platform for complex integrations with the ability to expand using java. Ability to submit test cases is great and lowers the QA load for monthly releases. Cons Process reporting has a lot of information but it isnt always easy to view. When managing errors on a mobile device we must request the desktop version to even view the error specifics. Reporting on overall usage of the platform can be a challenge currently, technology is a data driven world and I would like to have more robust reporting to view runs/errors/platform stats/ and deployed processes all in one place. Alternatives considered [MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/) Review Source SN Sujit N. Lead Oil & Energy Used the software for: 6-12 months ### "Very Good integration tool but need some improvements on specific area" September 28, 2016 4.0 I have very good experience of this tool on Application and Data Integration side. I love the way Boomi release and roll out the connectors and patch versions in all environments. However, I see some improvement needed on Application integration side related to Atom Queuing full compliant with JMS spec 2.0 version and also, some improvement needed on the Administration side for example there is no start/stop functionality on deployed process. Monitoring and management of Boomi process like if source or target system is down then automatically stop the bommi process and start it up automatically when target systems comes online. Pros Easy to Use In built Connectors Cons 1) Date Function support is limited. 2) Lacks Dynamic process generation support - cannot read a database, obtain a result and then launch 1-N processes based on the results on a query. This forces us to fallback to DB Stored procedures for dynamic processing. 3) No field-level encryption option. 4) Improve dynamic handling of values on processes (e.g. Retry configuration) and Connection (e.g Timeout) 5) Have capability to integrate with Source Code Management tool 6) Ability to run a process with "Listener" starter in Test Mode 7) Email Alert generate if the deployed service or Listner is down. 8) JMS Message Selector usage in Atom Queue. 9) Ability to receive email alert by process Review Source VR Verified Reviewer Software Development Analyst Oil & Energy Used the software for: 1-2 years ### "Quick development of new integrations" November 6, 2018 5.0 We are building integrations between applications to applications and extracting data from applications to end users much quicker than before. Pros This platform enables us to develop and create integrations within a short period of time which is opposite of previous integration platforms or models with many lines of code. Cons The platform is missing some component consistency across the platform. I think this could be easily solved and would rid of much frustration from a UX standpoint. Review Source TY Trey Y. Software Developer Oil & Energy Used the software for: 2+ years ### "Go to Boomi if you want to innovate" October 2, 2019 4.0 Overall our experience with Boomi has been great. Integrations that have previously taken months to build, test and implement can now be done in weeks. Not only that but Boomi makes it easy to build modular integrations, so if one piece no longer works for you it can be easily replaced. Pros Boomi is a tool that can be picked up easily by just about anyone and allows for very quick development. Boomi makes prototyping integrations incredibly easy and quick and moving those solutions to production takes a few clicks. Cons As with most graphical programming languages there are limitations as to what the tool can do, and while there may be workarounds that can be done in the system sometimes those carry performance implications. Review Source VR Verified Reviewer CIO/COO Food & Beverages Used the software for: 2+ years ### "Dell Boomi review" December 29, 2020 5.0 Pros One of the best cross application integration platforms we have come across. Feature rich, user friendly, drag and drop functionality. Cons Cost used to be low, but now is on the higher side We love everything else about this product Review Source GG Geoff G. President Used the software for: 1-2 years ### "Used Boomi to connect our Newer versions of software to older Cloud legacy systems." June 30, 2018 4.0 Pros Was able to use the API connections with Boomi to integrate requests from acquired newer customer facing software to our existing legacy cloud systems to be able to handle the offerings without creating a new backend. This worked. It didn't always work great and it took some setting up, but once it was working it generally stayed working. Cons Huge learning curve. You will need to leverage Dell's partner offerings and train up Boomi experts within your organization through Dell Boomi classes. Reading through and interrupting the Logs is speciality all its own aside from the knowledge needed to setup the interfaces in the first place. If it breaks, you will likely need help in fixing it. Review Source BS Brian S. Integration Hospital & Health Care Used the software for: 2+ years ### "Accelerate Integrations " October 2, 2019 5.0 Dell Boomi makes Integration with Healthcare hospitals and clinics very easy for us. We can do a typical integration in hours or days rather than weeks or months as with traditional integration engines. Pros Easily able to integrate out of the box. Powerful enough to use for complex use cases. Cons There is nothing we do not like about Dell Boomi. Reason for choosing Boomi We did choose Boomi due to the fact that the Boomi Atom sits behind the firewall and is lightweight and robust. Therefore we do not have to deal with VPNs and firewalls. Review Source kK kalaiselvan K. Integration Engineer Information Technology and Services Used the software for: 6-12 months ### "Dell Boomi Review" July 15, 2019 4.0 Overall it is very easy tool to learn and develop integration with other applications. Checkpoint for debugging is very impressive for trouble shooting the problem. Pros Dell Boomi is an component based drag and drop tool for different types of integration. We can do the development in browser based cloud dell boomi UI with different set of components and adapters. UI is very simple to develop and deployment is very friendly with inbuilt version control . We can use Groovy and Javascript for custom logic business handling. Components functionality avoid developers to spend much time on coding Cons The number connectors/adapters available for integration with heterogeneous application is limited. Since development happens over browser in cloud, any dis-connectivity with internet will block the development. Review Source VR Verified Reviewer QAD ERP Developement Manager Glass, Ceramics & Concrete Used the software for: Less than 6 months ### "Dell Boomi - The Integration Platform" November 6, 2018 4.0 Pros Dell Boomi allows you to do low code development to create integration between multiple applications. It is a simple drag and drop interface that can be picked up by any developer. There is also an extensive knowledge base and an active community that helps support this platform. So far we are are still in the process of deploying our first project but I can definitely see where we can utilize this going forward for multiple software. Cons Dell Boomi has limited integration with our ERP System QAD and we appear to be the first company to take a look at EDI with Dell Boomi and QAD. While this is exciting, I'm sure that we will have challenges as we navigate these new waters. Review Source SW Scott W. Integration Architect Information Technology and Services Used the software for: 1-2 years ### "Middleware Grows Up" December 6, 2016 5.0 Having focused on middleware and process automation for quite some time, I have had the opportunity to review and use a number of platforms over the years. These range from incredibly cumbersome to overly simplistic and virtually unusable; on-prem to cloud and hybrid models. For years integration/middleware vendors have advertised that their product can be configured by the business analyst although this has been a reach at best. Boomi realizes this goal while also providing the ability to generate complex time sensitive integrations that leverage user defined code where needed. Boomi provides a comprehensive and growing support community to complement their internal product support that has been nothing but stellar. Response is quick and robust. While there is always more to be learned, Dell's Boomi is the product that we all envisioned but until now has been unavailable. Pros Ease of use. Cons Nothing yet. Review Source VR Verified Reviewer Lead Applications Developer Computer Software Used the software for: 1-2 years ### "Boomi has been crucial for scaling real time and Batch based data transfer Services" October 3, 2019 5.0 Pros Boomi suggest and on premise molecule providing a highly available application Cons Active /passive disaster recovery capability Review Source Similar Products Featured