# ChiroTouch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ChiroTouch Software - reviews, pricing plans, popular comparisons to other Chiropractic products and more.

Source: https://www.capterra.com/p/48210/ChiroTouch

---

# 

 ChiroTouch Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ChiroTouch

## What is ChiroTouch?

ChiroTouch is the leading all-in-one chiropractic EHR and practice management software, trusted by over 12,500 practices nationwide. For more than 25 years, we have helped chiropractors simplify workflows, improve patient care, and grow their businesses. ChiroTouch is transforming practices today, powered by Rheo, the AI assistant designed for chiropractic. Rheo includes an AI Scribe that captures conversations and creates complete SOAP notes in real time, AI Intake Summarization that auto-populates charts from patient intake data, and AI Chart Summary that distills care history for faster clinical insights. Rheo can reduce documentation time by up to 92%, giving chiropractors more time for patient care. ChiroTouch also delivers online scheduling, integrated payments, billing and claims, patient communication, website management, secure remote access, and revenue cycle services.

## What is ChiroTouch used for?

[Chiropractic](https://www.capterra.com/chiropractic-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)

Recognitions

Shortlist

Overall rating

Based on 1,130 user reviews

Reviews sentiment

Positive

76%

Neutral

12%

Negative

12%

Pros & cons

Comprehensive office workflow solution

Extensive built-in feature set

High and unpredictable ongoing costs

Limited and confusing reporting tools

Starting price

$159

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Chiropractic / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## ChiroTouch alternatives

Highest Rated

[4.9 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (515)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/48210/ChiroTouch/alternatives/)

## FAQs about ChiroTouch

Overview

### What problems does ChiroTouch solve?

ChiroTouch solves fragmented chiropractic office workflows by unifying scheduling, charting, billing, claims, patient reminders, and records in one system. It reduces after-hours documentation, paper charts, manual payment posting, and front-to-back communication gaps. Chiropractors, front-desk staff, billers, and solo or growing multi-provider practices benefit most.

Answer based on 409 reviews

Overview

### Which roles and teams benefit most from ChiroTouch?

ChiroTouch is most used by chiropractors, chiropractic physicians, and clinic owners who need to manage patient documentation, treatment plans, and daily clinical workflows. Office managers, practice managers, billing teams, and front-desk staff benefit from scheduling, insurance claims, payment processing, and keeping operations organized across busy chiropractic practices.

Answer based on 1027 reviews

Overview

### What company size and industries is ChiroTouch built for?

ChiroTouch is built for small chiropractic practices, with 99% of reviewers from small businesses and 49% in medical practice. It also serves health, wellness and fitness organizations at 34% and hospital and health care settings at 10%, fitting practices that need scheduling, payments, billing, and notes in one system.

Answer based on 1129 reviews

Features and Usability

### What are the key features of ChiroTouch?

ChiroTouch includes core practice management features such as appointment scheduling, patient management, SOAP notes, and billing with claims management. Differentiating capabilities include customizable templates and macros for charting, cloud and iPad access, patient intake and reminders, and integrated payments, connecting front-desk, clinical, and financial workflows in one system.

Answer based on 308 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ChiroTouch starts at $159/month for the Core plan, with Advanced at 299/month; extra providers cost 49 or 99 each. Reviewers often like the integrated billing, payments, and scheduling, but many say support fees, add-on services like reminders or intake forms, and long support wait times can raise the total cost.

Answer based on 298 reviews

Integrations

### Which third-party tools and platforms does ChiroTouch integrate with?

ChiroTouch integrates with 10 third-party tools, including Review Wave, Global Payments Integrated, Zingit, Cash Practice Systems, Waystar, Practice Mate, SKED, and Chiro QuickCharts. Reviewer mentions center on patient communication and scheduling, payment processing, and billing or clearinghouse connections, with additional references to Trizetto and EHR 24/7.

Answer based on 51 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ChiroTouch?

ChiroTouch offers live online training, webinars, videos, and documentation, giving teams several ways to learn. Front-desk staff and smaller offices often get productive quickly with tutorials and guided setup, while providers, billers, and admins typically need more time because the system is broad, customizable, and can feel overwhelming at first.

Answer based on 296 reviews

Getting Started and Support

### What customer support options does ChiroTouch offer, and how do users rate the experience?

ChiroTouch offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, knowledgeable, and effective for training and issue resolution, especially through chat, but many also report long hold times, delayed callbacks, uneven agent expertise, and frustration when urgent problems take too long to resolve.

Answer based on 308 reviews

Security

### How does ChiroTouch handle data security and access control?

ChiroTouch uses a secure database, secure remote access, cloud-based saving, secure messaging, password-protected actions, and a secure backup that one reviewer described as HIPAA-compliant. It also supports privacy and compliance efforts. Some users report access friction, confusing permissions, password-reset issues, and occasional problems with CT Secure and portal tools.

Answer based on 20 reviews

## Who uses ChiroTouch?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 110 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 110 reviews

Health & Medical

61%

Health & Medical

61%

Administrative

28%

Entrepreneurs/ Owners

3%

Customer Services & Support

2%

Others

6%

Top industries

Based on 110 reviews

Health, Wellness and Fitness

49%

Medical Practice

32%

Hospital & Health Care

12%

Alternative Medicine

6%

Other

1%

## Pros and Cons

Comprehensive office workflow solution

86% positive reviews out of 105

Most reviewers describe office management as streamlined, customizable, and efficient, supporting smooth daily operations and growth.

MIRANDA M

Office Manager Billing Coordinator, 2 - 10 employees.

"This system has improved workflow and quality of our office."

High and unpredictable ongoing costs

76% negative reviews out of 210

Most reviewers indicate pricing is expensive, with frequent add-on fees, contract restrictions, and costly support requirements.

Kimberly P

Receptionist, 2 - 10 employees.

"Now we are paying even more for this secondary contacting system. While this is really my only complaint about CT, is it a big one, and the amount of time this has gone on is simply unacceptable."

Extensive built-in feature set

81% positive reviews out of 90

Most reviewers find features robust, versatile, and essential for efficient charting, communication, and daily workflows.

Crystal R

Chiropractor Assistant, 2 - 10 employees.

"Also gives you great safety feature with login features."

Limited and confusing reporting tools

70% negative reviews out of 74

Most reviewers describe reporting as lacking customization, often inaccurate, and difficult to navigate for essential data.

Diana T

Owner, 2 - 10 employees.

"The reports are confusing and we can never quit get one that has what we want, We have also been struggling to put in a dollar amount if we have traded to be able to keep track of our trades"

All-in-one practice management

84% positive reviews out of 61

Most reviewers indicate practice management tools simplify daily tasks, support growth, and make transitions easier.

Reuben M

Doctor, 2 - 10 employees.

"The integrated systems make using all aspects of practice management easy. "

Frequent lag and slow performance

77% negative reviews out of 66

Most reviewers report performance and speed issues, including lag, slow loading, and interruptions during daily tasks.

Tyler S

Chiropractor, 2 - 10 employees.

"Can sometimes be slow- loading documents of inserting information can sometimes take a while."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Patient Records Management

4.2 (334)

67.96% of 334 reviewers that rated this feature as important or highly important

With this capability, you can efficiently organize, access, and update patient records electronically. Reviewers appreciate the ease of managing large volumes of records, uploading documents, and keeping everything secure, but some find searching, deleting, and filtering records could be improved.

SOAP notes

4.2 (329)

77.81% of 329 reviewers that rated this feature as important or highly important

It gives you customizable, electronic note-taking with macros and templates that streamline documentation. Reviewers appreciate the time savings, easy access, and ability to tailor notes, though some mention slow performance and a learning curve for customization.

Appointment Management

4.2 (314)

68.79% of 314 reviewers that rated this feature as important or highly important

ChiroTouch offers flexible scheduling, rescheduling, and appointment tracking. Users think it’s easy to manage appointments and appreciate reminders, but some report too many steps, extra costs for online booking, and desire more automation and better tracking for missed appointments.

Billing & Invoicing

3.8 (275)

65.09% of 275 reviewers that rated this feature as important or highly important

You benefit from streamlined billing and invoicing that simplifies charge tracking and statement creation. Some reviewers find it user-friendly and time-saving, while others mention too many steps, limited customization, and challenges with automation and batch emailing.

Claims Management

3.7 (231)

58.87% of 231 reviewers that rated this feature as important or highly important

This aspect helps you submit, track, and manage insurance claims efficiently. Reviewers indicate it’s easy to process and monitor claims, but some want better reporting, improved integration with cloud capabilities, and more automation for updating claim details.

For Chiropractors

4.2 (310)

67.74% of 310 reviewers that rated this feature as important or highly important

Serves chiropractic practices

ChiroTouch 58 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

ChiroTouch offers flexible scheduling, rescheduling, and appointment tracking. Users think it’s easy to manage appointments and appreciate reminders, but some report too many steps, extra costs for online booking, and desire more automation and better tracking for missed appointments.

Automatically create schedules based on business needs or employee availability and qualifications

You benefit from streamlined billing and invoicing that simplifies charge tracking and statement creation. Some reviewers find it user-friendly and time-saving, while others mention too many steps, limited customization, and challenges with automation and batch emailing.

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

This aspect helps you submit, track, and manage insurance claims efficiently. Reviewers indicate it’s easy to process and monitor claims, but some want better reporting, improved integration with cloud capabilities, and more automation for updating claim details.

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Public or private sharing of digital files such as documents, audio/video, images, and more

Serves chiropractic practices

Store, manage and track all forms in a centralized location

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Checking eligibility of patients for different insurance claims

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage billing and payments for a healthcare provider

Access software remotely via mobile devices

Manage and support multiple locations

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

With this capability, you can efficiently organize, access, and update patient records electronically. Reviewers appreciate the ease of managing large volumes of records, uploading documents, and keeping everything secure, but some find searching, deleting, and filtering records could be improved.

Book and manage patient appointments and follow-ups

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

It gives you customizable, electronic note-taking with macros and templates that streamline documentation. Reviewers appreciate the time savings, easy access, and ability to tailor notes, though some mention slow performance and a learning curve for customization.

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1,093)

4.0

Based on 1,093 reviews

## Pricing

Value for money

3.7 (879)

[View pricing plan details](https://www.capterra.com/p/48210/ChiroTouch/pricing/)

Core

$159.00

Flat Rate,Per Month

It includes:

-   Access Anytime/Anywhere/or on Any Device
-   All-in-One Charting Provider Screen
-   Compliant SOAP Notes
-   Customizable Macros
-   Easy to Use
-   Integrated Payment Processing
-   Online Appointment and Scheduling
-   Patient Management
-   Real-Time Secure Data Back-up
-   Superbills

Advanced

$299.00

Flat Rate,Per Month

It includes:

-   Access Anytime/Anywhere/or on Any Device
-   All-in-One Charting Provider Screen
-   Billing and Support From Single Vendor
-   Compliant SOAP Notes
-   Customizable Macros
-   Easy to Use
-   ERA Auto Posting
-   Full Claim Cycle Management
-   Integrated Payment Processing
-   Online Appointment and Scheduling
-   Patient Management
-   Real-Time Secure Data Back-up
-   Superbills

Value for money

3.7 (879)

3.7

Based on 879 reviews

## Integrations

[

Cash Practice Systems](https://www.capterra.com/p/103760/Cash-Practice-Systems/)[

Review Wave](https://www.capterra.com/p/157424/Review-Wave/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (1086)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (1,086)

3.9

Based on 1,086 reviews

## User reviews

Overall rating

4.1

Based on 1,130 reviews

Filter by rating

5(547)

4(312)

3(129)

2(57)

1(85)

Mentioned topic

Sorted by most recent

KR

Karina R.

Chiropractic Assistant

Medical Practice

### "Comprehensive Practice Management Solution with Strong Features"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

June 8, 2026

Overall, my experience with ChiroTouch has been positive. The platform helps improve efficiency by combining patient management, scheduling, billing, and clinical documentation into one system. While there are occasional challenges with setup and support, the software provides solid functionality and helps streamline practice operations. It has been a valuable tool for managing day-to-day chiropractic office tasks.

Pros

ChiroTouch offers a comprehensive all-in-one practice management solution that helps streamline daily operations. The scheduling, billing, documentation, and patient management features are integrated into a single platform, making it easier to manage patient workflows. The software is generally user-friendly once configured, and the customizable templates help improve documentation efficiency.

Cons

The software can have a learning curve for new users, and some advanced features require additional training to use effectively. Customer support response times can vary depending on the issue, and occasional software updates may require adjustments to existing workflows. Pricing may also be higher than some competing solutions, especially for smaller practices.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Julie S.

Chiropractor

Health, Wellness and Fitness

### "Overall great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 3, 2026

Overall great on the provider side, Billing side is not as smooth as preferred. On/off toggles would be appreciated to for optional services.

Pros

1-I appreciate that I can modify/update my notes to say whatever I want at ANYTIME!!! 2-Easy to use!

Cons

1-There have been more loading issues as we change between screens than there used to be. 2-There seem to be more updates during the week changing how cards are processed and screen layout without warning ahead of time. 3-Loading tiome for reports at the end of the day takes WAY too long.

Switched from

[PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/)

Not able to edit/modify notes until an update was available.

Alternatives considered

[ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/)

Reasons for choosing ChiroTouch

I have used ChiroTouch before at another practice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TE

Theresa E.

Office Manager

Health, Wellness and Fitness

### "It is Rocket Science Programming but kindergarten to the user!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2026

Again, I was a user with the original Chirotouch and now the cloud-based Chirotouch for three years. The transition was super easy and the learning curve is super simple. I would highly recommend Chirotouch whether you are a small office or a fast-past, high-volume office.

Pros

What I like most about Chirotouch software is their customer support. Every software program on the market will have its pros and cons for your unique business, but it is the customer support that separates the mediocre from the extraordinary and Chirotouch is the extraordinary. When I have a challenge with any part of their system, the response time and accuracy is always exceptional and it is always my error. My error not because the programming is odd to me, or that I wish it was different, but rather, because I simply was wrong!

Cons

What I like least about Chirotouch is in a few places I think their sort algorithm is backwards, or at least for me. I feel like the current date should be at the beginning of what I am looking for, rather than the bottom. I have been a customer for over a decade and sometimes what I am looking for could be many many pages deep.

Switched from

[ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/)

The doctor made the switch after asking with colleagues at a Master's Circle seminar

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

ANTONIA L.

PATIENT COORDINATOR

Medical Practice

### "CHIROTOUCH REVIEW"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 2, 2026

OVERALL ITS BEEN GREAT WORKING WITH CHIROTOUCH. EASY ACCESS , BETTER SCHEDULING AND COMMUNICATION WITH PATIENTS.

Pros

COMMUNICATION WITH PATIENTS, EASY SCHEDULING PATIENTS. WE LIKE THAT CT INPUTS EOBS INTO PATIENT FILE.

Cons

IT IS HARD TO REACH COSTUMER SERVICE ON THE PHONE. IT WOULD BE NICE TO GET MORE TRAINING FOR BILLING

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

James c.

Chiropractor

Medical Practice

### "CT: Make the switch"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 26, 2026

Overall experience with CT has been overall positive and I'm very glad that I made the switch. I can now finish the note pretty quickly

Pros

The things I like the most is the ease of use for the doctor as well as the customer support. It's very easy to get someone on the phone that can help you. Notes can be done very quickly, whether you use AI or regular notes

Cons

We are adjusting to the ledger. That has been our hardest learning curve coming over from a different to the EHR

Switched from

[SilkOne Cloud Chiropractic EHR](https://www.capterra.com/p/136083/SilkOne-EHR/)

cost and ease of use of ct. Plus silkone just wasn't doing enough anymore. They weren't upgrading

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mark S.

Chiropractor Admisistrator

Medical Practice

### "Choose a different EHR than Chirotouch."

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 26, 2026

Constantly leaving stuff out when you call them. Never refund over charges, and always come up with a reason for screwing you.

Pros

Works well for doctor. I have nothing else to add. If I could give a negative 5 review I would, but it is not a choice

Cons

They are constantly charging for everything they do and if you call to cancel an add on, if you don't do it in writing they keep charging you for months without telling you why.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Thomas S.

Chiropractor

Health, Wellness and Fitness

### "Top notch product."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 12, 2026

I have used Chirotouch for more than 8 years at this point. I would recommend it to most chiropractors and even other doctor/pt types.

Pros

Easy patient management and note taking with custom macros. Customer support is great. Quick response times and online forms.

Cons

CT rev is a little lack luster on the lower end. But they do continue to support and innovate on their product to make it easier for the consumer to use and rely on.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Aaron W.

Chiropractor

Alternative Medicine

### "Long time satisfied customer...Switch to Cloud Today!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2026

Overall, it's intuitive and simple with an excellent team for support. There's a reason they're overwhelmingly the most used EMR in Chiropractic

Pros

I've been using chirotouch for years and it's an amazing tool that's easy to modify and fit your needs on the fly. I run a skeleton crew and need everything from scheduling to creating custom forms, to collecting payment to be seamless. Their team is second to none in any way I need help executing any of these.

Cons

Diagnosis codes should be easily searchable on the fly without having to dive into prefab lists. Ever EMR lacks in this area and there's no reason in 2026 that a provider should have to search "ICD 10 for..." to update a diagnosis.

Switched from

[Medicfusion](https://www.capterra.com/p/84008/Medicfusion-EHR/)

Medicfusion was my last emr I used. They lost my records.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Brittany B.

Owner Chiropractor

Health, Wellness and Fitness

### "Switched from the Server to the Cloud on 03/26"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2026

The CT onboarding gal was great - very helpful and responsive - thank you, \[sensitive content hidden\] Anytime we have questions there is someone there to chat via AI or a real person

Pros

Customer Support on the Cloud is much faster than the server platform, the provider screen is very user friendly, patient management is easier

Cons

The new way to schedule - you cannot split room appointments, there is no Ct SmartFit yet which is a major bummer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Crystal R.

Chiropractor Assistant

Medical Practice

### "Chiro-touch has a nice a touch!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 7, 2026

It has been able to handle many task with ease. It does have good technical support. Also gives you great safety feature with login features. It's allows you to schedule with ease as well.

Pros

The page layout is very soft to work with. Multiple ways and places to perform a task. The font and color theme is easy as well.

Cons

The delay in updates on insurance deductible. Not sure what more can be done about that. The way it marks a patient as inactive, but wont allow you to delete the sometimes simply a duplicate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

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