# ThunderTix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ThunderTix the right Ticketing solution for you? Explore 271 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47852/ThunderTix/reviews --- ThunderTix 4.8 (271) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 3rd, 2026 # Reviews of ThunderTix Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews JW Janet W Bus MgrFine Art, 2 - 10 employeesUsed the software for: 1-2 years. “We use it for selling concert tickets and fundraising events and we are very happy“ March 21, 2026 ML Mat L Managing DirectorPerforming Arts, Self-employedUsed the software for: 1-2 years. “I don't love some of the fee structures outside of ticket purchases (percentages of donations, etc.) but the structure for tickets is good enough to be worth it.“ July 1, 2025 TM Tim M Playwright and ProducerEntertainment, Self-employedUsed the software for: 6-12 months. “My Off-Broadway play, Witchland, ran for a few weeks, and I was able to manage the entire ticketing sales and process, and allocation, seamlessly.“ October 4, 2024 HN Holly N AdminPerforming Arts, 2 - 10 employeesUsed the software for: 1-2 years. “There is one screen that auto-scrolls up every time the page loads which is a little frustrating to an admin...but the customer doesn't see this page so its a minor issue.“ September 23, 2024 PH PHILIP H ConsultantInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “I particularly liked the offer of 1 hour tutorial sessions, and tge fact that these sessions were recorded for our future use.“ July 2, 2025 CR Carol R Executive Artistic DirectorEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “It's not possible to rename coupon codes - we have to create new ones, which makes keeping track of them all unwieldy.“ January 7, 2025 DC Dave C CEOInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “Now... we can launch a show and sell it out in an hour and have NO issues with overbooking or ticketing conflicts. “ March 27, 2025 DC Dave C CEOInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “Uhm... it's not free. And now I have to add more characters to come in at the minimum.“ March 27, 2025 ## Showing most helpful reviews Showing 1-25 of 271 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brian B. Used the software for: 1-2 years ### "Best in the Business" March 7, 2016 5.0 We have been with ThunderTix for over a decade and we wouldn't think of even considering going anywhere else. From the beginning ThunderTix always gave us the best return on investment. The system is so easy to use from both the managing side as well as from the consumer side. Their customer service is "top notch"! In the unlikely event you encounter issues with the system, they are extremely quick to respond to emails and calls. Our theatre would highly recommend their service to anyone. Pros Customer Service. Lost costs. Openly request ideas from their clients to improve the system. Extremely easy to use. Cons None at the present time. Review Source HN Holly N. Admin Performing Arts Used the software for: 1-2 years ### "ThunderTix is a MUST have" September 23, 2024 5.0 Adding ThunderTix to our theater program has been a game changer. In our first event series, we hit our maximum tickets sales ever. We also received amazing feedback from our guests about how easy it was to reserve tickets, not having to arrive super early to save seats, and that check-in at the front lobby was very smooth. I like the versatility of being able to scan tickets with your phone/devices or just have a laptop stationed in the lobby asking for the guests name. Either way is very straight-forward and allows you to check-in guests and get them to their seats much faster (or the concession stand!!) Pros My two favorite things about ThunderTix is the ease of setting up an event and venue map. And the reporting features! Its very customizable and I can see just the data that I need during an event and even more during our post-event reporting. Cons There is one screen that auto-scrolls up every time the page loads which is a little frustrating to an admin...but the customer doesn't see this page so its a minor issue. Alternatives considered [Prekindle](https://www.capterra.com/p/202877/Prekindle/) Reason for choosing ThunderTix Pricing was the largest factor and the fact that equipment was not required to get started. Ease of use (the demo we saw was very exciting). Electronic payment platforms. Feature allowing customers to exchange tickets. And quicker response of ThunderTix staff. Review Source NH Natale H. Dance studio owner Entertainment Used the software for: Less than 6 months ### "Horrible horrible " December 6, 2016 1.0 I had thundertix do event seating for my nutcracker ballet . You seriously can not talk to anyone if you have a problem . I had to take it off my website because so many people called me having trouble actually completing purchases . I asked thundertix to look into it and they kept saying that things were working out just fine . I have actual emails , voicemails and video footage of how it really didn't work . They also would not give me a refund for the time I actually couldn't use it . I would be happy to show anyone this . Pros Nothing Cons Everything Review Source Response from Thunder Data Systems December 12, 2016 Thank you for your review. We pride ourselves on our customer support, and I am sorry that you felt this was not the case. We offer support by email for our first two tiers (included with your plan), while other tiers additionally include phone support, which we extended to you gratis. I was relieved to see that you virtually sold out all of your Nutcracker performances, although an upgrade to our reserved seating created some challenges selling a handful of seats for a short period of time. We would appreciate the opportunity to demonstrate our commitment to you, whether it be through the credit we offered previously, or through another course of action. I would happily continue personal telephone support. Let us know how we can help! LM Lisa M. Member at Large - Managing Producer Entertainment Used the software for: 6-12 months ### "ThunderTix 1000%" August 2, 2024 5.0 Being new to ticketing myself ThunderTix is the first platform I have tried. Our theatre association previously used another platform and all I heard were horror stories and how they couldn't wait to move on to something else. A trusted associate in IT found ThunderTix for me and we made the switch. Working within the program has been crazy easy; I love it. We have several volunteers in our box office and they are all amazed at how easy it is to use. Pros Ease of Creating Events Ease of Managing Events Creation of Custom Ticketing and Email Confirmations Ease of Ticket Purchasing Quick Links to to Reports Cons Entering Patrons One at a Time (with hundreds of patrons it will be time consuming and therefore the project has not been started) Switched from [Apricot](https://www.capterra.com/p/152918/Apricot/) I believe it was Wild Apricot but I am not positive. I did not use the program at all. It is my understanding that the system was not capable of keeping the tickets for a performance in one lump and that a specific number of tickets had to be assigned for our various pricing options (adult, child, senior, military, etc). This could cause the system to show that adult tickets were sold out yet there would still be child tickets available. Far from ideal and how we are set up. Review Source SG Shane G. Owner Restaurants Used the software for: Less than 6 months ### "Great Service, Great Program" March 7, 2025 5.0 Extremely positive, great program and great customer service! Pros The program was just what I was looking for and my rep \[sensitive content hidden\] was a dream to work with. Very impressive Cons Nothing comes to mind. Everything I've experienced so far has been great. Alternatives considered [Freshtix](https://www.capterra.com/p/134637/Freshtix/) Reason for choosing ThunderTix Honestly my rep \[sensitive content hidden\] was so accommodating, I didn't look any further Switched from [TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) The program's seating was not very effective. Review Source DC Dave C. CEO Information Technology and Services Used the software for: 2+ years ### "Seamless ticket sales" March 27, 2025 5.0 I have been using TT for about 4 years now with two different theatre companies. I've never had ANY issues... and when there are issues, more often than not, there's a fix or a feature update that addresses the issue in the not too distant future. Pros SUPER responsive to technical questions and tech support. The system just works. We used to have so many issues when launching a show. Now... we can launch a show and sell it out in an hour and have NO issues with overbooking or ticketing conflicts. Smooth as silk. And with the pricing structure as a finite amount per ticket sold, it's easily scaleable. Cons Uhm... it's not free. And now I have to add more characters to come in at the minimum. Review Source JB JaceSon B. Artistic Director Entertainment Used the software for: 1-2 years ### "My ThunderTix Review" January 2, 2025 5.0 Our organization has been selling tickets for nearly 18 years and during the first 17 we used software that was extremely affordable but didn't do everything we needed. When we moved to ThunderTix we undertook a greater expense it's true, but we also saw an accompanying increase in sales that we know has been largely fueled by our use of ThunderTix. To me it has been an expense that was worth the investment. Pros There are several positives. But for the me the best is the ease of use for the patron. It is simple and intuitive. We moved to ThunderTix at the start of our 2024 Season and saw a huge uptick in ticket sales. There were many factors in this improvement, but it has to be said that one contributor was certainly our move to ThunderTix which made our reservation process so much simpler for our patrons. Cons I wish I had the ability to obtain reports of an entire run of a production in a Performance Summary that compared each performance from one production in one document. That said, another great thing about ThunderTix is the ability to submit feature requests and they have always proven to be willing to accept requests to take a look at features that you request. Review Source Response from Thunder Data Systems January 24, 2025 Feature request noted, JaceSon! I would love to hear from you with more information about your idea, and we'll see if we can make it come to fruition. As for helping you grow, we're thrilled to hear it. We've always said, "We grow when our clients do!" You are one part of our overall tremendous growth, and we appreciate you right back! SW Stephen W. VP for Marketing Entertainment Used the software for: 1-2 years ### "Highly recommend Thundertix." March 27, 2025 5.0 We're very pleased with Thundertix features, especially the Package Manager -- very helpful for selling our season subscriptions. Pros It has all of the features we need (and more) for ticketing our community theatre programs. And quite affordable. Cons Some of the elements, when they need to be edited, are not intuitive. But once you know, you know. Review Source CR Carol R. Executive Artistic Director Entertainment Used the software for: 2+ years ### "Wonderful product and customer service." January 7, 2025 5.0 We've been with them for over 10 years now and the user experience and customer service continue to be exemplary, with requested features added regularly. We recommend ThunderTix to everyone! Pros It's easy to set up and modify events, and they have GREAT customer service! They respond quickly to questions and are always improving the system. Cons It's not possible to rename coupon codes - we have to create new ones, which makes keeping track of them all unwieldy. Review Source Response from Thunder Data Systems January 24, 2025 Are you old enough to remember those old, "Love is..." cartoons? Well, you've just drawn one of us sending hearts to you, Carol! We genuinely appreciate your kind words. I wish we had the ability to rename coupons, and I won't give up hope that it might take place one day. In the interim, if there is some type of report that might help you in tracking, please let us know. Thank you for your 10 out of 10 review! MB Monica B. President Music Used the software for: 1-2 years ### "ThunderTix is awesome! " October 21, 2024 5.0 ThunderTix has been very easy to use and I really enjoy the reports you can pull out of there too. It keeps a lot of data for you and you can look at your customer base and see how many people have been coming to your shows, etc. We have been using it for about two years now and I really enjoy the way the database works. It helps make my life a lot easier. Pros ThunderTix has A LOT of flexibility about what you do or do not want to post on their site. It's very customizable depending on what your needs are. You can send pre-concert or post-concert emails as well as surveys. Cons Took me a little bit to learn how to use the menus. Review Source Response from Thunder Data Systems January 24, 2025 "ThunderTix is awesome!" Monica, that title for your 5-star review caught our eye, and we immediately shared it with the team. They loved that you appreciated the flexibility and customizable options we have. Should you think of other ideas, we're eater to learn more! Thank you for your kind words and a wonderful review! TM Tim M. Playwright and Producer Entertainment Used the software for: 6-12 months ### "Great Success with ThunderTix for my play Witchland!" October 4, 2024 5.0 Overall, working with ThunderTix was super easy, and I'm definitely planning on using it for future events. My Off-Broadway play, Witchland, ran for a few weeks, and I was able to manage the entire ticketing sales and process, and allocation, seamlessly. Pros ThunderTix made the daunting task of managing tickets for my stage production super easy. They helped me set up the site, and once up and running it was very easy to manage and navigate. Cons No real cons with the system - there is a small learning curve initially, then it's smooth sailing. Review Source CR Christina R. ICT Manager Medical Devices Used the software for: 1-2 years ### "The Comprehensive Approach for Event Management " April 16, 2024 5.0 ThunderTix has made every event controllable, and there analytical assistance, for online appointments. Pros ThunderTix has stipulated all the events, where proper arrangements are made immediately. Cons ThunderTix is timely, and consistent in offering all valuable events controls. Review Source GE Gail E. President Fund-Raising Used the software for: 2+ years ### "Make your life easy and make it easy for your customers." January 28, 2022 5.0 I love having the ability for customers who want to sign up on line with a credit card can do so. They can leave a message easily and I know when they get an email. Pros I like after you take a few minutes getting reacquainted (we only use it once a year from Dec- May) it is very easy to navigate. I would not consider myself techi, but you don't have to be. Cons I would like to have more access to a live agent. When we started using Thundertix in 2014, I was able to place a call and get someone right away. I do not have to wait long to get a reply now, but I am old school and like to talk to someone. I don't like a "ticket" being used for anything that is charged. ie. we have a golf tourn and i am using a "ticket" for golfers. I have tried to figure out how to not have this. Reason for choosing ThunderTix After looking at the flow of other products, I liked the flow of Thundertix. I looked at different venues to see who they used. I called and looked into those products but eventually settled on Thundertix and have been happy for 8 years. One thing I really appreciated was being notified by Thundertix that I could actually pay less since we only had one event a year and other wise did not use Thundertix every month. Review Source Response from Thunder Data Systems March 10, 2022 Gail, I'm so happy to hear that find our platform easy to use! We keep two users in mind in everything we do: volunteers who may have little experience with software -- especially if it's only occasional usage, and those mature patrons that didn't grow up with technology. Of course, we offer lots of bells and whistles for the daily user or tech-savvy wizard to delve into such as APIs. We'll never hesitate to pick up the phone for those items that are difficult to convey by phone, or when there significant concerns. For the majority of questions, we provide real human support, and we provide it fast. If you ever feel like you're about to hit your head on the wall, reach out, and let's see if we can connect by phone. I've shared your great feedback with our design and engineering teams, so they recognize the value of what they do! Thank you for delighting us! SR Stanley R. President of the Board Entertainment Used the software for: 2+ years ### "Early user of Thundertix" January 5, 2024 5.0 We have had a long relationship with Thundertix. We started using Thundertix before they had set up the fundraising/membership functions. We have always been able to figure out how to make something work, and Thundertix has always been there to add the functionality that we need. Pros We have used Thundertix for years. I like that Thundertix has improved the number and quality of the services it provides. They have been there for us every time we have had a problem. Cons During COVID we streamed some of our shows. We could not use Thundertix to sell the streaming tickets. That created a problem for our season ticket holders. Our season ticket holders wanted to use their Flexpass codes to purchase streaming tickets to the shows, and they could not. Reason for choosing ThunderTix Thundertix most closely matched the season ticketing set up that our patrons were used to. Using the Flexpass, our patrons could select their shows, performances, and seats like when we had manual tickets. So, we could convert to on-line ticketing with the least amount of stress for our patrons. Review Source DD Denise D. Lifestyles Coordinator Events Services Used the software for: 2+ years ### "ThunderTix Review" April 26, 2022 5.0 Thundertix has eliminated many of the issues that we were having with residents purchasing tickets. The process from announcing upcoming events to selling/purchasing tickets is easy for our staff and residents. The reports that we need to print are readily available and easy to understand. Pros ThunderTix is easy to use. Each month I am responsible for inputting our event tickets on line to over 19,000+ residents. This system allows me to get the information out to the residents ahead of each scheduled event and select a date and time for them to go on sale. Cons My only suggestion would to have a contact number for an emergency issue. The forum is great but if you need help immediately it would be nice to be able to contact a live person. Review Source Response from Thunder Data Systems May 25, 2022 Denise, it sounds like you have quite a task managing events for enough residents to fill a small town! That's quite a task you have, and I'm glad to know we have a part in making you more efficient! You are correct that we don't have a contact number, but that doesn't prevent us from picking up the phone during critical times. We're available 24/7/365, and if you are yelling "Fire!", we promise it's never to an empty room. So, while I hope you never need us in an emergency, know that we're here for you should the need arise! Thank you for your great review! SH Steven H. Executive Director Performing Arts Used the software for: 2+ years ### "ThunderTix works for us." January 7, 2022 5.0 We changed to ThunderTix in 2013 from another well-known ticketing service. The transition was very smooth and made our internal operations much easier. Reports are excellent for tracking sales and bookkeeping. Pros ThunderTix integrates well with our website and makes the ticket buying experience very easy for our patrons. Ticket map shows our semi-thrust venue to our patrons. They offer many options to customize the program for your use. Cons We have no negative comments. ThunderTix is always ahead of the curve in terms of adding improvements. The feature request board is very helpful. Review Source Response from Thunder Data Systems March 10, 2022 Steven, I swear you and Gail (another reviewer here) must work for the same organization. Both of you are loving our ease of use! As I mentioned to her, design is a huge component of what we do, and the result is evident in a beautiful interface that's easy for even the most occasional volunteer. Our feature request board allows you to share ideas and vote on others, so I'm glad you're appreciating that page! Keep your ideas coming, so we can continue to meet your needs. Thank you for your great review! KW Ken W. Producer Entertainment Used the software for: Less than 6 months ### "ThunderTix Rocks" December 5, 2022 5.0 ThunderTix saved us thousands of dollars over the BIG GUYS in ticketing in New York City, and ThunderTix worked perfectly and their staff is beyond excellent. Thank you. Thank you. Thank you for helping our first Big Off-Broadway show be a success. Pros We were looking for a flexible ticketing solution for our First Big Off-Broadway show, and Telecharge, Ticketmaster, Criterion, VenueTix, AudienceView and others WOULDN'T work with us for we were unknown at this level or they wanted a 3 year contract. I contacted ThunderTix and they were amazing. One of the employees called me from her car to respond to my questions. Awesome. The Customer Service here is like no other company I have worked with in years. Fast, informative and KIND, so incredibly wonderful. Any problem I had with not understanding elements of the software, they would get back quickly and teach me what I was not understanding. FANTASTIC. We had NO TECH glitches with the software, ticketing was amazing, the Seat Map they made was perfect, it all work unbelievably well, I cannot thank them enough for supporting us with such professionalism and kindness. Work with ThunderTix. Don't pay the big bucks for poor support and an attitude. The ThunderTix software and support team are exceptional. Cons Fonts could be a bit bigger and some menus could be easier to find, but other than that, all good. It worked without a glitch. Reason for choosing ThunderTix The kindness and expertise of your staff. Extraordinary! Review Source Response from Thunder Data Systems December 10, 2022 Ken, my mother taught me to treat others as I'd want to be treated. So, I took her advice and decided that we had to earn our clients business every day. If we don't demonstrate our commitment, then why should they be forced to stay? I'm glad we earned your trust! Now, let's get to those fonts.... I think we might be able to improve the display with some custom CSS. Will you reach out to support, so we can see what we can do? Thank you for your amazing kudos which I've already shared with our fantastic team! DH Dan H. Executive Director Entertainment Used the software for: 2+ years ### "Great Value in a Ticketing Service" February 21, 2022 5.0 It's a great service, and while pricing has gone up since we first started with Thundertix we still believe it is one of the best values for a full service ticketing solution Pros The fact that we can set up all of our shows and sell tickets easily both online and in person (point of service) makes it a great service. The software and show setup each year is just so easy to do. It takes very little time to get our new season set up to sell through Thundertix. Cons I really wish they had a way where we could sell our subscription packages online where our returning patrons could keep their same seats season after season without us having to place them all back into the seating charts manually, before ticket sales open up to the general public. Review Source Response from Thunder Data Systems March 10, 2022 Just today, Dan, we launched the automated same seat renewal! We even allow you to design your own renewal email with your own brand. Please connect with our staff to get a walk-through. We are super excited about this time-saving functionality. I love that you appreciate our time-saving tools, and we hope this new renewal feature makes your job even easier. AA Allyne A. Business Manager Performing Arts Used the software for: 2+ years ### "Thunder Tix use for Non-Profits" August 17, 2023 5.0 Overall our experience with Thunder Tix has been very positive and I would recommend it to any business wanting flexible scheduling and ticketing. Pros When looking for a ticketing program for our small non-profit performing arts company we needed one that was uncomplicated to set up, user friendly for our patrons and affordable for our non-profit to use. One great feature since we only set up 2-3 events per year is that we can toggle between maintenance and reserved seating when not is use for a really reasonable monthly fee. Their customer service is excellent and very responsive and patient for every question I have had for them. The reports are also very comprehensive during and at the end of an event. Cons You are restricted to just a couple credit card processors. Review Source BD Bill D. President and Director Music Used the software for: 6-12 months ### "Thundertix" January 10, 2023 5.0 Exceptional. We were very worried because we suddenly had to sell our own tickets (rather than using a local box office) but the transition has been very easy and financially beneficial. Highly recommended. Pros Thnudertix is very easy to learn and to use for us and our customers. As with any new process, we (and our customers) sometimes make errors in setup or ordering, and Thundertix customer support is quick and easy to access and very helpful. They also make sure any problems have been Cons While there are always "I wish I could do it this way" thoughts, none are important, and Thundertix customer support is always very helpful. Review Source Response from Thunder Data Systems February 1, 2023 Bill, if you have wishes, please don't let them wither like grapes on the vine! Our feature request forum is begging for great ideas, so please add your suggestions! I'm thrilled to pass your kind words onto our customer success team. They work hard to ensure an easy transition into our platform. Thanks for your review and perfect rating! SM Sheldon M. CFO Civic & Social Organization Used the software for: 2+ years ### "Large event ticketing " June 2, 2023 5.0 We do limited events throughout the year. The customer base is spread across California, Nevada, Utah, Arizona, Colorado, and New Mexico. ThunderTix makes it possible for us to successfully execute our programs Pros Ease of design, ease of operations, and easy to pause when no events are scheduled. No issues and rapid response from customer service Cons I have no identified any issues with the program. Every works as advertised. Review Source Response from Thunder Data Systems June 7, 2023 I remember telling someone that my golf drive didn't go very far, but it was always straight down the middle. When we played together for the first time, I shanked it, and she yelled, "NOT as advertised!" Our team here is very happy that our system functions a whole lot better than that drive. :) Thank you, Sheldon, for your glowing praise. If you stumble across an "errant shot" that could use a tweak, let me know. I'd love to make one more thing easier for you! TH Todd H. President Used the software for: ### "The Best Online Ticketing Model" March 10, 2011 4.0 When we selected ThunderTix they were the only online ticket service that we could find that did not charge a 'per ticket service fee' to our customers. That model was vital to our selection as we do not believe online ticketing should be cost a premium over walk-ups. We knew that ticket fees never come down at other online ticketing providers, with some now charging over 50% of the ticket face value as an additional fee (ex. $15/ticket + $8.15 service fee). ThunderTix remains an ever-improving system that we continue to believe is the right model for online ticketing. Our patrons want the cost of ticketing to be part of our theatre operation cost. We would love to see the company add CRM and e-mail marketing modules to the back-end to allow management of more than just our ticketing. Patron/donor/volunteer mgmt tools would be a plus for this product in the future to compete with other new CRM/ticketing solutions that are still adopting the per-ticket-service-fee model. Pros #1 - No added/rising fees to our patrons! Improving interface Customized Compatible with Authorize.net Reasonable cost PDF Ticketing Easy to train Reliable and Available Cons Reporting still being developed/enhanced Better testing and version control has been requested No real-CRM capability for patron management/history Development seems focused on "new" features (i.e. Facebook integration) more than refinement of existing features (i.e. reporting) Error codes are confusing to patrons when transactions are not going through Transaction/Administration speeds varies (system tweaking is needed after most iterations) Review Source Response from Thunder Data Systems October 20, 2014 A lot has changed since 2011 -- In February 2014, ThunderTix rolled out a full CRM for patron management. It includes complete patron purchase history, donations management, robust filtering to report on multiple levels of customer data. All error messages that a patron might see during the purchase process have been modified, all order data saved on a declined transaction, and all fields with problems highlighted in red to make it very clear to the ticket buyer what needs to be completed and/or corrected. We moved over to the cloud in April of 2012 and since then have more than quadrupled speeds for page load time. ThunderTix is now in the 97th percentile of web-based software applications in terms of speed. This week, ThunderTix is going to be rolling out a direct email marketing tool that connects with MailChimp. Mailing lists are automatically updated with new subscribers direct from ThunderTix and emails to various lists can be directly emailed from within the ThunderTix login. JH Jeff H. Owner Entertainment Used the software for: 2+ years ### "Best Overall" January 3, 2023 5.0 The level of customer service alone is why I've purchased and continued to use Thundertix and won't go anywhere else. Pros I like the ease of use and implementation into our system. Cons There were some features in past that needed improvement but the company does listen to it's clients and generally fixes things upon demand of it's customers. The only thing left for them to do is to have more options for virtual ticket sales and integration. Review Source Response from Thunder Data Systems February 1, 2023 Listening is the root of our success, and I'm glad you feel the same! Did you know that we completed over 250 new features based on the ideas and votes of our clients in the past five years? I hope you were a part of a few of at least a handful of those! Thank you for sharing your thoughts, but most of all, thank you for allowing us to welcome you to your forever home with us. JD Jamie D. Founder Entertainment Used the software for: 2+ years ### "Great Ticketing Software" September 16, 2022 5.0 Solid response from support when you need it, but it's reliable and easy to manage so rarely need support. I recently recommended to the ticketing team of another event I am part of the team at, and they were very happy with the solution and will be using at more events. Pros Does everything we need to manage ticket sales for a complex 4 day Beer, Food & Music festival, with camping and supplementary add-ons at a reasonable cost. Cons General UI experience isn't the best, but it's decent once you get used to it and evrything is there. Review Source Response from Thunder Data Systems December 10, 2022 Your needs, Jamie, seem to be perfectly in line with what ThunderTix is all about: selling tickets, concessions, add-ons, and everything else within a single system. As you know, we invite our clients to submit their ideas on how we can improve, so if you have specific ideas, please share! In any case, I'm thrilled that it's working for you. And nothing says that like a referral to another clients -- thank you for that! JW Jonathan W. Manager, Business Development Transportation/Trucking/Railroad Used the software for: 2+ years ### "A first class, easy to use platform" August 6, 2020 5.0 First class implementation assistance and incredibly swift to react to any problems or issues that arise Pros It was very easy to integrate into our current websites and customisable to our use. It was refreshing to find a developer who allowed the customers to suggest improvements and we have seen it become far more customer friendly as it has evolved over the past 4 year Cons At the very beginning we had to adapt our requirements to meet what they could offer but they soon made changes to the functionality and it has become better each subsequent year Review Source Response from Thunder Data Systems March 11, 2022 The saying goes, "We are better together." We take that to heart, and it's the reason, Jonathan, that we have an open invitation to share ideas and vote on others. We've created hundreds of fantastic improvements including a couple of your ideas like the report breakdown by ticket type. Keep your ideas coming! The support folks are sending their love north to you in Canada for saying they are "first class". I couldn't agree with you more. Thank you!