# ThunderTix Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ThunderTix Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/47852/ThunderTix --- # ThunderTix Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ThunderTix ## What is ThunderTix? A sophisticated platform for performing arts & live events—ticketing, season subscriptions, donor CRM, volunteer tools, and built-in marketing. Seamless integration with Square, Stripe, and many popular payment gateways. ThunderTix also supports volunteer management and donor tracking, helping organizations build stronger audience relationships. With fast onboarding and industry-leading customer support, ThunderTix empowers you to sell more tickets, streamline operations, and maximize your event success. Experience the difference of a platform built specifically for venues and organizations that need reliable, feature-rich ticketing. ## What is ThunderTix used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Check In](https://www.capterra.com/event-check-in-software/) Overall rating Based on 271 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 1% Starting price $20 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ThunderTix alternatives Highest Rated [4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (191)](https://www.capterra.com/p/9322/Tix/reviews/) Starting price $0.25 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/47852/ThunderTix/alternatives/) ## Who uses ThunderTix? Based on Capterra reviews from the past 6 years ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Ticket Reservations 4.9 (45) 77.78% of 45 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Event Scheduling 4.9 (30) 76.67% of 30 reviewers that rated this feature as important or highly important Plan an event's time and location Reporting/Analytics 4.7 (28) 82.14% of 28 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Barcode/Ticket Scanning 4.7 (26) 65.38% of 26 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Event Ticketing 5.0 (26) 61.54% of 26 reviewers that rated this feature as important or highly important Manage tickets for specific events Attendee Management 4.9 (22) 68.18% of 22 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event ThunderTix 102 features Regulate who can view information within the system Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Process of managing, tracking, and communicating with individuals who are registered to attend an event List information about event guests Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Software that specializes in managing events such as conferences, conventions and trade shows Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Automatically suggest related, complementary or add-on items to customers Searchable repository of information about clients Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Manage location logistics and coordinate the participation of exhibitors or vendors in an event Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour For businesses handling food & beverage operations Designed for events that occur online Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Register a group/batch of attendees Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Manage and handle various international currencies Utilize the same app for multiple events Designed to facilitate operations for more than one facility. Manage and support multiple languages Accept and process online payment transactions Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information In-person, onsite registration Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Matrix barcode that stores information Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Specify type/number of reserved tickets based on seating selected during booking Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Grants the users access to all events for one season For selection of seat at booking or check-in Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Raise funds via sponsors and grants Schedule shifts for staff/employees, track hours worked, and manage staff payroll Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create and manage ticket reservations for various events Customize, sell, and distribute tickets Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Includes all operations and activities associated with a physical space or location that is used for hosting events Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Built-in website builder or integration with third-party site Features 4.6 (210) 4.6 Based on 210 reviews ## Pricing Value for money 4.8 (196) Free Trial [View pricing plan details](https://www.capterra.com/p/47852/ThunderTix/pricing/) General Admission $20.00 Other,Per Month It includes: - General admission events - Season subscriptions and flex passes - Unlimited support - Volunteer management: FREE - Private CRM & unlimited users - Merchandise sales: 2% - Donations: 2% (credit), FREE (check) - Gift Cards: 2% - Memberships: 2% - Mass email: 1¢ per email - Thermal ticket printing: $199 setup - Nightly Payouts Reserved Seating $25.00 Other,Per Month It includes: - Reserved and general seating \* - Season subscriptions and flex passes - Unlimited support - Volunteer management: FREE - Private CRM & unlimited users - Merchandise sales: 2% - Donations: 2% (credit), FREE (check) - Gift Cards: 2% - Memberships: 2% - Mass email: 1¢ per email - Thermal ticket printing: $199 setup White Glove $175.00 Other,Per Month It includes: - Free seating chart & account setup\* - We input your events, design tickets - We design your public-facing pages - Mass email included (up to 2,500/mo) - Volunteer management: FREE - Thermal ticket design: FREE - Memberships: 2% - Donations: 2% (credit), FREE (check) - Gift Cards: 2% - Merchandise sales: 2% - Nightly Payouts Value for money 4.8 (196) 4.8 Based on 196 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/) ## Support, customer service and training options Customer Service 4.9 (257) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (257) 4.9 Based on 257 reviews ## User reviews Overall rating 4.8 Based on 271 reviews Filter by rating 5(218) 4(49) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent JW Janet W. Bus Mgr Fine Art ### "Support requests are outstanding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2026 We have been using ThunderTix for 2 concert seasons. We use it for selling concert tickets and fundraising events and we are very happy Pros I have had numerous interaction with suppport requests. Their service is outstanding. They always follow thru... Cons ThunderTix is a very fine product. There is noting I am not happy with; don't know what else I can say... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Katy M. Director of Marketing Entertainment ### "Thankful the customer service at ThunderTix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 Overall we have enjoyed using ThunderTix. It is easy to use, offering a lot of options and is relatively intuitive. Pros ThunderTix is great to work with for our 415 seat community theater! Their online knowledge base is very helpful and their customer service responds very quickly with helpful answers and solutions. Cons There is a learning curve in creating coupon codes. The $1.25 fee per ticket, plus monthly rate does cut into profits, but comparable to other ticketing services. Alternatives considered [Tix](https://www.capterra.com/p/9322/Tix/) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing ThunderTix Customer service in answering our questions and speaking with another company using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MI Mark I. Artistic and General Director Music ### "Loudoun Lyric Opera Review of ThunderTix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2025 Very, very positive! I'd recommend this to any <$100K budget theater or opera company that is trying to expand its ability to offer things like season tickets and etc to patrons. Pros Easy to use, great support staff. It's a very versatile piece of software that lets us do the bulk of our tasks on a small budget. I'm hoping this is a ticketing software that will let us scale well into the future, as our events become bigger and bigger! Cons The front-end is maybe not the prettiest piece of a website, and it's a little bit difficult to integrate into our brand. But, super easy to set up! Also, would love to be able more clarity to ticket buyers on managing their own accounts with us. Switched from [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Givebutter doesn't support ticketing for events that occur over multiple days, and is ultimately a platform targeted more for fundraising. We still use it for fundraising at this time. Alternatives considered [On the Stage](https://www.capterra.com/p/276686/ON-THE-STAGE/) [Ludus](https://www.capterra.com/p/136136/Ludus/) Reasons for choosing ThunderTix Cheaper, and no contract, unlike OTS. Ludus is nice, but ThunderTix is much more powerful, and looks a lot more professional. (Ludus gives a community theater vibe, which is great for schools and community theaters, but not great for expansion/growth plans.) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH PHILIP H. Consultant Information Technology and Services ### "Thundertix in Guysborough" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2025 I recommend this online ticketing solution for performance centres. Not only were they helpful with understaning their product, they also steered me in acquiring a payment processing solution. Pros The product has everything we need. The support is excellent. I particularly liked the offer of 1 hour tutorial sessions, and tge fact that these sessions were recorded for our future use. Cons Really, I am not coming up with any shortcomings. Everthing that was promised by Thundertix was met kr exceeded Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mat L. Managing Director Performing Arts ### "Great for Smaller Companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 1, 2025 Overall, I think ThunderTix is a reasonable and accessible product for smaller theatres and organizations. We have gotten creative with our use (selling tickets for bus trips as merch through ThunderTix, etc.) and that has streamlined quite a few of our antiquated systems. There are some features that make me think this might not be a great product for huge companies, but for our purposes, it really is quite perfect. Pros It really is a very intuitive program. I don't find myself wasting too much time trying to figure out features or struggling with customer service. The learning curve as a new system was very reasonable. Cons The packages and season tickets can be a bit confusing, but it's a slight adjustment - more of a learning curve for our patrons. I don't love some of the fee structures outside of ticket purchases (percentages of donations, etc.) but the structure for tickets is good enough to be worth it. Switched from [Arts People](https://www.capterra.com/p/10010710/Arts-People/) They wouldn't allow users to do much of anything on their own - I had to wait for customer service to set up events for me. Alternatives considered [Ludus](https://www.capterra.com/p/136136/Ludus/) Reasons for choosing ThunderTix Cost and ease of use - also, it seemed like the best fit for our organization size. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GK Geirge K. Band leader Music ### "Getting set up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2025 Good so far , Haley was terrific. Very computer knowledgeable and persistent. Pros Seems easy to use and is extremely versatile.? Cons Waiting to see how first ticketed event goes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Stephen W. VP for Marketing Entertainment ### "Highly recommend Thundertix." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2025 We're very pleased with Thundertix features, especially the Package Manager -- very helpful for selling our season subscriptions. Pros It has all of the features we need (and more) for ticketing our community theatre programs. And quite affordable. Cons Some of the elements, when they need to be edited, are not intuitive. But once you know, you know. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Dave C. CEO Information Technology and Services ### "Seamless ticket sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 27, 2025 I have been using TT for about 4 years now with two different theatre companies. I've never had ANY issues... and when there are issues, more often than not, there's a fix or a feature update that addresses the issue in the not too distant future. Pros SUPER responsive to technical questions and tech support. The system just works. We used to have so many issues when launching a show. Now... we can launch a show and sell it out in an hour and have NO issues with overbooking or ticketing conflicts. Smooth as silk. And with the pricing structure as a finite amount per ticket sold, it's easily scaleable. Cons Uhm... it's not free. And now I have to add more characters to come in at the minimum. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Shane G. Owner Restaurants ### "Great Service, Great Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2025 Extremely positive, great program and great customer service! Pros The program was just what I was looking for and my rep \[sensitive content hidden\] was a dream to work with. Very impressive Cons Nothing comes to mind. Everything I've experienced so far has been great. Switched from [TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) The program's seating was not very effective. Alternatives considered [Freshtix](https://www.capterra.com/p/134637/Freshtix/) Reasons for choosing ThunderTix Honestly my rep \[sensitive content hidden\] was so accommodating, I didn't look any further Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS John S. Artistic Director Performing Arts ### "Excellent Ticketing Site" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2025 We've been with them for 3 years now. Certainly much better than Brown Paper Tickets, which we used before. There are a lot of features that are very beneficial to our ticketing process. Pros I think the best thing is the immediate response from the support team with questions we have. Cons There are some features that are rather hard to find and figure out. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) They were caught scamming users during COVID, though we didn't experience that. But I just wanted a more flexible service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/47852/ThunderTix/reviews/) Popular comparisons [Eventbrite vs ThunderTix](https://www.capterra.com/compare/47852-114949/ThunderTix-vs-Eventbrite)[Purplepass vs ThunderTix](https://www.capterra.com/compare/47852-133885/ThunderTix-vs-Purplepass-Ticketing)[TicketSource vs ThunderTix](https://www.capterra.com/compare/47852-134828/ThunderTix-vs-TicketSource)[Showpass vs ThunderTix](https://www.capterra.com/compare/47852-153637/ThunderTix-vs-Showpass)[Beyonk vs ThunderTix](https://www.capterra.com/compare/47852-236278/ThunderTix-vs-Beyonk)[Ticket Tailor vs ThunderTix](https://www.capterra.com/compare/47852-112510/ThunderTix-vs-Ticket-Tailor) [Tix vs ThunderTix](https://www.capterra.com/compare/9322-47852/Tix-vs-ThunderTix)[Accelevents vs ThunderTix](https://www.capterra.com/compare/47852-144596/ThunderTix-vs-Accelevents)[Fienta vs ThunderTix](https://www.capterra.com/compare/47852-171132/ThunderTix-vs-Fienta)[Bizzabo vs ThunderTix](https://www.capterra.com/compare/47852-135385/ThunderTix-vs-Bizzabo)[idloom vs ThunderTix](https://www.capterra.com/compare/47852-149771/ThunderTix-vs-idloom-events)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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