# Page 3 | Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Buildium the right Real Estate Property Management solution for you? Explore 2205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2205) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 3 - Reviews of Buildium ## Showing most helpful reviews Showing 51-75 of 2205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BW Beverly W. CPA Real Estate Used the software for: 2+ years ### "RTS Development LLC" July 29, 2025 4.0 Good - difficult in the beginning to reconcile bank accounts. I think when you start a new bank reconciliation it should show up as the next date to be reconciled instead of a current date. Pros Tenant Management and ease of use. Payment processing and automatic deposits are also easily reconciled. Report and accounting. The monthly fees are acceptable and is a good value for our money paid. The User interface I have not yet really dealt with. I like some of the bill pay features and warnings of needing id numbers, etc. I am able to use the help features to resolve problems. Cons There needs to be some type of register that drafts can be entered and make it easier. We have a lot of drafts and either have to be entered as a journal entry or a check with no number. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) The switch was made in 2022 from quickbooks. Review Source ED Elio D. Buyer Real Estate Used the software for: 1-2 years ### "Perfect for tenants but could improve for admins" March 25, 2026 5.0 Good, helps to have good control of tenants and make their payments easier through the resident center. I can see any outstanding balances at a glance Pros The ability to set up tenants, keep control on their leases and see their payment status easily. Payment processing is excellent with tenants having their own platform and provides a good reporting to see my metrics easily. User interface for tenants is excellent Cons The user interface for admins could be more consolidated and easy to navigate, with the options being better categorized. Review Source PO Peter O. Owner Real Estate Used the software for: 2+ years ### "Great Product and Support" February 9, 2026 5.0 Very good. Outstanding customer support. Sometimes peoples accent makes it challenging to understand. Pros Easy to use. Great customer support. Love the range of reports I can run. Good user interface makes it easy to navigate Cons A very basic bug was not able ti be fixed. The name of my banking account was wrong. I tried to have the name of the checking account in the banking tab changed and it could not be done. I was not asking for any account numbers to be changed just the name of the checking account. Also dislike the fees charged for ETF transactions Review Source CH Crystal H. Owner Real Estate Used the software for: 2+ years ### "When in doubt they will help" March 31, 2026 5.0 Overall, my experience with Buildium has been very positive. It has helped me stay organized with property management, tenant communication, and tracking tasks. Once I learned the system, it became a valuable tool for keeping everything in one place and running things more efficiently. Pros What I liked most about Buildium was their customer service. Every time I had a question or ran into an issue, their team was responsive, patient, and easy to work with. They took the time to explain things clearly and helped me find solutions quickly, which made managing properties much less stressful. Cons What I liked least about Buildium is that some of the features can take time to learn when you first start using the platform. There are a lot of tools available, which is great, but the setup and navigation can feel a little overwhelming in the beginning. Review Source KH Kathy H. Property Manager Real Estate Used the software for: 6-12 months ### "Great Program!" March 19, 2026 5.0 We replaced another management company for this owner and had to step right in with no previous knowledge of Buildium or training program available. I found it simple and straightforward to learn on my own, and the phone support is excellent when I have a question. Pros Easy to learn and understand with clear instructional information and well designed pages. Great reports are easy to order and read. Cons Can't think of anything. I do not have access to all the features, but the necessary portion I use regularly contains everything I need. Review Source RS Ross S. President Real Estate Used the software for: 2+ years ### "Quality, Integrated package. Continuous Improvement not Apparent" May 13, 2025 4.0 Good product and much better than Tops. Support needs improvement. Finding solutions to issues is much harder than it should be. AI can likely help. Pros Integrated accounting and building management. ACH billing is good but needs some enhancement Cons The requirement of entering 64 individual annual assessment amounts. With 3 unit types it would make sense to have a table that drives unit / owner maintenance, special assessments, etc. We have asked about this for years with no improvement or acknowledgement. This is a basic feature of any database driven product. Review Source Response from RealPage May 21, 2025 Thanks for your review, Ross. We appreciate the feedback and knowing that you like the software. If you haven't already, please share your thoughts about adding assessment amounts in bulk through the "Suggest a feature" option in your Help & Support menu. AY Alice Y. Quality Control Non-Profit Organization Management Used the software for: 2+ years ### "Buildium Experience" March 31, 2026 4.0 My experience with the program once I got the hang of it has been very good. Good guidance videos and written material to help you thru an issue/question you might have. Pros Having all the tenant's information in one spot. For example work orders, emails, payment history and making payments online. Also it interlinks with our rentals and advertises vacancies and takes them off when rented. Cons I haven't really found anything that I least like about the program. Some things were a little challenging but I got thru the issues by looking up information on buildium. Review Source KS Kyle S. Property Manager Real Estate Used the software for: Less than 6 months ### "Mobile support is a bit lacking, but overall, Buildium is a fantastic, easy-to-use platform!" June 4, 2025 4.0 Mostly good! There has been a slight learning curve coming from AppFolio, but I love Buildium 100% more than I ever loved AppFolio. With AppFolio, I was constantly wanting features to be added, or things to be made simpler. With Buildium, it's basically doing everything I wanted AppFolio to do. Pros Simplicity, ease of use. I appreciate that everything important is on the home page and that I don't have to go through various menus to get crucial information. I appreciate how easy it is to add new vendors and homeowners. I like that application fees are not charged until I charge them. Cons Mobile support is lacking, and many features available on desktop simply cannot be done on mobile. If they can be done, it certainly isn't easy to figure out how to do them. Additionally, I do not like how adding properties/documents works. For instance, when adding a single house, there is the "property" as well as the "unit," and the photos and documents upload to the two separately. I think this would make sense for apartment buildings, but it does not make sense for houses, where there is a single property AND unit. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Switched to a different brokerage, but honestly I would've dropped AF forever ago if it had been feasible. Review Source AM Alison M. Association Portfolio Management Real Estate Used the software for: 1-2 years ### "Review by User" February 12, 2026 4.0 Generally a good experience overall. I like the program and find it very helpful in my day to day activities. Pros Updates reflect immediately upon entering info throughout the platform, making results available right away. Cons There are bugs, examples: when composing an email, the cursor jumps to the body of the email while you are in the middle of trying to type in the subject line. No matter how many times you go back to the subject line, it immediately jumps back to the body while you are trying to type. Very frustrating. Login always has to be done multiple times, because it keeps saying your login info has expired. The limit on how far back you can search past emails is very limiting. These are all frustrating. Review Source IB IRIS B. ADMINISTRATIVE ASSISTANT Accounting Used the software for: 1-2 years ### "SMOOTH SAILING" March 24, 2026 5.0 ITS AN AMAZING USER-FRIENDLY PROGRAM. SCREEN IS CLEAR AND LEGDABLE READING AND POSSIBILTY TO SET UP HOME SCREEN TO WHAT IS NEEDED Pros EASE TO NAVIGATE, PAYMENT PROCESSING IS A BREEZE & CUSTOMER SUPPORT IS ALWAYS AVAILABLE AND SUPPORTIVE Cons THAT I CAN NOT PRINT LABELS STRAIGHT FROM THE PROGRAM FOR LARGE COMMUNITIES MAILING AND WHEN EXPORTING COMMUNITY INFORMATION IT DUPLICATE HOMEOWNERS Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) PAYMENT PORTAL OPTION FOR HOMEOWNERS AND THE PROGRAM ITSELF Review Source KR Kina R. PROPERTY MANAGER Real Estate Used the software for: Less than 6 months ### "Glad we chose Buildium!" March 26, 2026 5.0 The onboarding was great and geared toward the properties needs and follow-up's were always on time and I was presented with a wealth of knowledge in learning the new dashboard. Pros Everthing from beginning to end has been a great experience. Ir's a stremlined platform with the ability to streamline tasks. Cons Nothing. The offerings of buildium are great for property management. the task of entering the data into excel was tedious but served it's purpose n the end. Review Source LT Laura T. Assistant Property Manager Real Estate Used the software for: 1-2 years ### "Satisfied with the program, would recommend" November 4, 2025 5.0 Incredible, they are always there to help when there's issues and there are rarely any bugs to fix. It is overall easy to use. Pros Texting features, tasks are easily located and key words give easy access to past records. The projects that link a task to another are also very useful to pull up past actions. Cons It moves very slowly on older computer models, though it moves very well on mac OS, any other brand with slower processors doesn't do so well. Review Source KT Kevin T. Accountant Real Estate Used the software for: 6-12 months ### "Well designed tool for property management" March 19, 2026 4.0 I primarily work in the accounting side, but I reference the Tasks and Properties sides as well. I have over 30 years of experience. Pros It is thoroughly integrated between accounting, tenant, and property recordkeeping tasks. The online tenant portal is very effective. And being able to open more than one session at a time is extremely helpful. Cons Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. In some instances a search field is automatically populated as you input the value, in others it requires a subsequent click on a button to affect the search. The accounting side is not as developed as other accounting software I've worked with, but it is still useful. Review Source EB Eric B. Leasing Agent Real Estate Used the software for: 1-2 years ### "Leasing Agent " March 24, 2026 4.0 Overall, Buildium is an all-encompassing property management platform. I used Yardi many years ago and Buildium seems to have much greater functionality. Pros I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. I served as the Maintenance Coordinator for Sunset Property Manager for a year but now act as a Leasing Agent. Cons Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one. Review Source Response from RealPage March 25, 2026 Thanks for taking the time to write us a review, Eric! We're glad that Buildium is an all-in-one platform for your business. AR Alice R. Regional Manager Real Estate Used the software for: 2+ years ### "Needs more work " February 21, 2025 3.0 It is not the best for reporting in my opinion. There should be more areas for better reports with better details. Pros The application links are easy for prospects to fill out. Cons The time for the processing fee to process for applications. We are looking 3 to 4 days at times. You cannot merge people together that are moving in. Not so user friendly at times and a lot of steps to navigate though. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) New property management switch so we used what they wanted us to use. Review Source Response from RealPage March 27, 2025 Thanks for your review, Alice. To clarify the ePay processing times, it depends on time of day and day of the week. For instance, if a payment is submitted late on Friday, it won't start processing until Monday because banks don't process on weekends. I'm happy to let you know that you can group applicants together. When you're on the Applicants page, you'll see a "Create group" button. For more help with using Buildium, be sure to reach out to customer care, visit Buildium Academy, or check out the support library, all of which can be done from your Help and Support menu. LS Lori S. Property Manager Management Consulting Used the software for: 2+ years ### "Buildium Review " March 24, 2026 5.0 Buildium was a program new to me but it works very well once I learned all of the basics and the befits it has to reduce my workload. Pros The ease of leasing and payment processing. I don’t have to stress over tenants making payments on their accounts. Cons Charged late fees on items that don’t receive lates fees so I have to go in and delete them each day. Review Source SR Stacy R. Property Management Assistant, Operations Manager Real Estate Used the software for: 2+ years ### "Definitely recommend for streamlining your property management operations!" May 27, 2025 5.0 I have setup Buildium accounts for three separate Management Companies and have found the team members I’ve worked with to be fantastic each time, and would continue to recommend Buildium to any property management company looking to get a system in place to streamline their operations. Pros Customer service and ease of use of the software. Once you have your charts of accounts, leases and vendors in place, using the software is a breeze. Cons Some features are not ideal for working with Commercial Properties. Specifically, some of the reporting features and the “resident” portal being a bit confusing to commercial tenants. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Pricing and functionality of the program Review Source ST Scott T. Broker, Owner Real Estate Used the software for: 2+ years ### "Our Buildium Experience" May 27, 2025 5.0 We are very satisfied with this program. Very affordable, and keeps everything in line. Separates escrow/property management, gives reports to owners, keeps us in line for leases, and gives automatic charges for monthly set ups. Couldn't be happier. Pros It's ability to keep track of fixed lease time frames, and also the set up of the rent roll. Also, Reconciliation is very user friendly. Cons The inability to remove past transactions from history that won't reconcile. I have to go through a 3 year old queue, just to get to the current transactions to reconcile every month. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Easier to keep separation to Property Management and Operating. Review Source PM Patricia M. Principal Broker Owner Real Estate Used the software for: 2+ years ### "Builidum The Way to Go" October 30, 2025 5.0 It has been great no complaints-the customer service support has been awesome and the response time has been great as well Pros The program is easy for my tenants to make their payments and the software is just so user friendly for myself as well. The cost is affordable and customer support has been great-I have referred Buildium to others in the property management profession Cons I have used this programs for several years and have no complaints or concerns. When I have had a problem customer support has respond in a timely manner Review Source MM Michelle M. President Real Estate Used the software for: 6-12 months ### "Ease of use at a great value!" March 20, 2026 5.0 Very simple and easy to use. We also love the additional add-ons. It has been a great added feature. Pros Ease of use at a great value! We are still getting to know the system and how simple it is to understand. Cons I would like to see an area to add internal comments or notes for work orders and dates of when a work order was reported, if the tenant failed to enter it in the system. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) Portfolio size. Too small for Propertyware. Review Source RK RONALD K. Property manager Real Estate Used the software for: 2+ years ### "Not great, but better!" May 21, 2025 3.0 It's better than it was 8 years ago. Now it's possible to do more tasks simply, but still cumbersome at times. Pros The ability to move applicants into tenancy directly from the application feature. The ability to compose emails to an entire group or individually. Cons Many roadblocks to achieve a simple task. You cannot delete a draft email once you have started to compose one. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Changed brokerages recently. I used Buildium at the past brokerage and got them to switch to AppFolio. Review Source Response from RealPage May 22, 2025 Thanks for your review, Ronald! We love to see that you're enjoying some of our updates to the software. Email drafts can be deleted through the context menu and in the draft itself. If you do not see the option to delete, the user role that has been assigned to you by your account administrator may not have delete access. ML Michele L. Office Manager Real Estate Used the software for: 2+ years ### "Great assest for any Property Management Company" July 23, 2025 5.0 Overall it has been a great experience, from onboarding to going live and as we grow, Buildium support is there every step of the way and helps whenever we have questions. The Customer support really is some of the best I have ever experienced with a company. Pros Buildium has helped greatly in every aspect of managing our properties. It has been incredibly beneficial as our small company grows, e-leasing and collecting rent has never been easier. The portal is easy to use, and our tenants love it as well. Cons There are a lot of different avenues offered with Buildium. At times it can feel overwhelming and like I'm not using it 100% to our advantage. Review Source AV Aida V. Property Accountant Real Estate Used the software for: 1-2 years ### "Great for Accounting, Less Efficient for Legal Notices" July 17, 2025 4.0 Good experience overall, especially for accounting, but the lack of automated legal notices is a notable gap for property management. Pros The accounting features of Buildium are intuitive and user-friendly. Account reconciliation is as easy as it gets, and the support team is responsive and helpful. I also appreciate the built-in leasing functionality that allows applicants to submit forms via a link - very convenient. Cons Buildium doesn’t generate key legal notices like N1 (rent increase) or N4 (non-payment) the way Yardi does. These have to be created and calculated manually, which is time-consuming and increases the risk of error when managing multiple properties. Review Source Response from RealPage July 30, 2025 Thanks for taking the time to write your review, Aida. Convenience is a great thing to have in a PM software, and we're happy to see that Buildium is doing that for you. Let our team know more about automated legal notices by going to the "Suggest a feature" page in your Help and Support menu. NT Novella T. President Real Estate Used the software for: 1-2 years ### "Owner/President" May 13, 2025 4.0 Very good. Disappointed that I didn't know the contract renews every March and it is a lot of money. If I was told this, I don't remember. Pros Customer Support is fantastic. I all ways get help when needed. Easy to contact. Cons Not being able to text the vendors so that they can communicate with us. This would make our jobs easier. Seems the program is slow. And, the emails kept longer than 3 months. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) We could never get someone on the line to assist with an issue. Review Source Response from RealPage May 21, 2025 We like to see that customer care has been a great resource for you, Novella! And good news! Texting vendors is indeed something you can start doing today! Learn more about it by going to your Help & Support menu and selecting Buildium Help Hub, then clicking on the Knowledgebase link. From there, search for "Texting with Buildium." Buildium is contract free, but subscriptions do renew automatically. You can review your subscription details by going to the Account and Billing page in your Settings menu. Hope this helps! PM Paul M. Owner Commercial Real Estate Used the software for: 1-2 years ### "I Highly Recommend Buildium " July 22, 2025 5.0 I have had an excellent experience working with Buildium. The help desk has always been prompt and easy to access. Pros Ease of use and customers service. I also enjoy the dashboard features and tenant notifications. Customer service help line is great. Cons Banking and accounting a little complex and set up was a time consuming. The mobile app could be better and the application process is sometimes cumbersome. Switched from [Innago](https://www.capterra.com/p/166893/Innago/) More features ease of use and better app Review Source Response from RealPage August 21, 2025 Thanks for your review, Paul !We'd love to hear more about your thoughts around the mobile app and rental application process. Would you mind dropping your feedback in the "Suggest a feature" page in your Help & Support menu? 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