# Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Buildium the right Property Management solution for you? Explore 2207 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2207) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Buildium Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews AN Alex N PresidentReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back after the already clear and cause accounting issues since we pay owners based on clearing these payments, and the UI is generally stable.“ October 22, 2025 DP David P Broker - Owner - Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile.“ March 24, 2026 EP Elegija P Head of OperationsReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance coordination.“ February 9, 2026 EB Eric B Leasing AgentReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one.“ March 24, 2026 Angela B Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “The app on the phone is simple to log in for tenants and for the staff, payment processing is live and the features are easily to identify, great value for the money.“ November 27, 2025 KT Kevin T AccountantReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. “ March 19, 2026 ON Olena N Administrative AssistantNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information.“ February 12, 2026 AM Alison M Association Portfolio ManagementReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “There are bugs, examples: when composing an email, the cursor jumps to the body of the email while you are in the middle of trying to type in the subject line.“ February 12, 2026 ## Showing most helpful reviews Showing 1-25 of 2207 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Migdalia P. Office Manager Real Estate Used the software for: 2+ years ### "Realty Resource" July 25, 2025 5.0 Overall my experience with Buildium has been great! They have helped me over the years and have answered and resolved all my questions and concerns! Pros How quickly they address my concerns and questions. The techs are very helpful and listen to all your concern and help you no matter how long it takes. Cons I Have yet to encounter any Cons with Buildium, so therefor I can't elaborate on this question for now. Review Source KM Kasondra M. Founder and Property Manager Real Estate Used the software for: Less than 6 months ### "Like Buildium a lot. " March 24, 2026 5.0 Pretty solid. I like it so far more than any other systems I’ve used such as yardi and doorloop. I am glad I got a system training as without it it would be difficult to figure out solo. Pros Ease of use. Option to expand into HOA management. Like the texting feature with clients. I like the automation of releasing charges without having to manually go in and send. I like being able to collect management fees thru the system and pay landlords thru the system. Cons The user experience could be better optimized visually. Length of time it took to approve for ach and debit/credit payments. Not offering onboarding complimentary. No bank account integration for running applications on prospective tenants. Don’t love the 20 doors or less for the price. Think it should be a higher quantity like 50. Especially because some properties have multi units or I’m managing by the bedroom. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Reason for choosing Buildium It offered most things I wanted for a reasonable price. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) System was too manual requiring me to have to go in every month and submit send for payments. Didn’t accommodate HOA management. Review Source Response from RealPage March 25, 2026 Thanks for your review, Kasondra! You actually can use ePay to receive for rental applications received through your Buildium account. Simply go to Settings > Application Settings > Application Fees. You'll be able to choose which ePay-enabled bank account you want fees to go to. LM Leslie M. Property Manager Real Estate Used the software for: 1-2 years ### "Good product" March 19, 2026 3.0 The software was good it just didn’t suit what we needed. They offered to build it but we went a different direction. Pros We enjoyed working with Buildium but needed to change for different options. They offered most of what we needed. Cons It didn’t offer the options we needed and we had to make a change. We didn’t dislike anything about it. Review Source SS Stephanie S. Property Manager Real Estate Used the software for: 2+ years ### "An All-in-One Platform That Actually Works for Property Managers" February 4, 2026 5.0 We’ve had an excellent experience using Buildium. It has helped streamline our processes, reduce manual work, and keep our team organized as we grow. The software is reliable, constantly improving, and backed by a knowledgeable support team. I would confidently recommend Buildium to any property management company looking for an all-in-one solution that scales with their business. Pros Buildium has been a game-changer for our property management operations. The platform is intuitive, well-organized, and designed with real property managers in mind. From tenant and owner communication to accounting, maintenance tracking, and reporting, everything lives in one place and actually works together seamlessly. The accounting features are especially strong and save us a significant amount of time each month. Owner reports are clean, professional, and easy to generate, which has greatly improved transparency and client satisfaction. Cons Like any robust software, there is a learning curve at the beginning, but Buildium offers solid training resources and support to help you get up to speed quickly. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Yardi Breeze was way too complicated and not fluid. Not user-friendly AT ALL! Review Source MK Melissa K. Manager Real Estate Used the software for: 2+ years ### "Everything you need and easy to use!" March 19, 2026 5.0 I've been using Buildium for 2+ years and love it. It's much more streamlined than other property management software I've used in the past. Any time I have an issue or a question I'm either a couple clicks away from a helpful video or article OR I know I can speak with a real person in just a few minutes. We also love the portals for clients and tenants! Pros It provides everything you need in property management software, while being easy to use. The Buildium Academy and Help Center are unmatched! Cons I do wish there was more ability to customize reports. It would ideal to be able to create one from scratch, rather than modify an existing, as the option to modify are not what I need Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) We started a new company and wanted something more affordable and user friendly Review Source Response from RealPage March 25, 2026 Thanks for your review and for the shoutout for the support resources. It's great to see that they've been a benefit for you. If you haven't already, send your idea for custom report creation to our development team by going to the "Suggest a Feature" page in the Help & Support menu. JR Jennifer R. Owner Real Estate Used the software for: 2+ years ### "Overall I am pleased " March 24, 2026 4.0 Overall I am happy. A lot of features I do not know how to use, however that is my fault. I would be very interested to know if they offer live trainings. Pros It is a fairly easy way to manage and list rental properties. I like that it pushes rental listings, easy communication, and ease in collecting rent/fees. Cons Since being sold the prices went up a lot and I can no longer make a call for help. I need to upgrade for $1000 additional a year. When I open a trouble ticket it takes a while and I find that I sometimes get AI generated answers that are not helpful. Also, they are making money on my tenants purchasing insurance through their site and I do not get a portion of this. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Seemed easier to use, had less properties in the beginning. I think when there are 1000 of properties it becomes harder to use and more expensive than other products. Review Source NF Nik F. President Real Estate Used the software for: 2+ years ### "Great for Operations; Account Lesser So" March 27, 2026 4.0 Good except for above issue. Would be nice if someone reached out to our head of accounting, \[sensitive content hidden\] to discuss this. Pros Easy to use. Communication with tenants is good. Integration with Property Meld. Visually appealing dashboard etc. Cons Accounting weaknesses and customer support in the area. Our head of accounting has been trying to get help with an issue for months, and no response or help. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) The tenant communication piece. Yardi did not have it. Review Source LG Les G. Controller Accounting Used the software for: 2+ years ### "Buildium is a great product!" March 25, 2026 5.0 Very good. Your customer service team is very knowledgeable, and they always call back when I leave a call back number. Pros Lease Management, Accounting, Reports, Reliability. I like that the property management data base is fully integrated with a double entry accounting system. Cons I would like to have the ability to make journal entries specifically for accrual basis accounting and specific entries for cash basis accounting. In particular, for management reports I would like to easily spread the annual payments for real estate taxes and insurance as a monthly expense on an accrual basis report. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Fully Integrated Accounting System. Ease of set up. Review Source TK Tamara K. Asset Manager Accounting Used the software for: 2+ years ### "Asset Manager " March 24, 2026 5.0 Very Good Experience. Everything is very easy to find and use. Reports are great for sending to rental owners. Pros Very easy to use, easy to navigate and find everything you need. Beginner friendly, payments easily recorded and eft payments easily sent. Cons Wait time for technical or customer service. Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. Owner log in is very hard to find for our owners. Making their own tab or making wording a lot larger would benefit all. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Easier to setup and user friendly for accounting Review Source CD Cassandra D. Real Estate Specialist Real Estate Used the software for: Less than 6 months ### "Easy Set Up" March 24, 2026 5.0 My overall experience with Buildium has been so good. We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth transition as well! Pros How there was an onboarding specialist helping us learn the software every step through the set up process. She answered all of our questions and was so nice. Cons My only complaint is that we use Buildium for a commercial portfolio, one of our strip malls has separate fire (street) numbers for each unit. This means in Buildium each unit is its own property instead of being under one property. It isn't a huge deal but just a bit frustrating. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Appfolio told us they do not work with Tribal Organizations. Review Source VB Vanessa B. Bookkeeper Real Estate Used the software for: 1-2 years ### "Great and satisfactory." February 12, 2026 4.0 With Buildium, we reduced our rental collection time, saved time on contract signing, and improved task management, resulting in significant team productivity gains. Pros In my opinion report and accounting and ease of use are the best options. This reduced my time and increase my production. Cons I think the journal could have the ability to include more than one property; sometimes I need to create several journals for a simple entry that could be done directly between the properties. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Because interaction with the tenant and the issue of managing contracts is better on Buildium. Review Source MF Marc F. Managing Member Real Estate Used the software for: 2+ years ### "Great for investors who manage their own properties" July 22, 2025 5.0 Excellent! Buildium is a well-designed database management system for real estate owners who manage their own properties as we do. Pros Buildium's intuitive database design allows us to manage our 15 unit property entirely in one place. Cons The Buildium phone app could be a bit more powerful but that is never more than a minor inconvenience. Alternatives considered [Entrata](https://www.capterra.com/p/20372/Entrata/)[Innago](https://www.capterra.com/p/166893/Innago/) Reason for choosing Buildium In-person phone support during the sales process made it easy. Cost and the ability to cancel made it very affordable. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Our previous property manager used it but shared little information from it with us. That's one reason why we fired them. We are not big enough to use AppFolio ourselves so our change to Buildium is not a reflection on AppFolio. Review Source KS Kyle S. Property Manager Real Estate Used the software for: Less than 6 months ### "Mobile support is a bit lacking, but overall, Buildium is a fantastic, easy-to-use platform!" June 4, 2025 4.0 Mostly good! There has been a slight learning curve coming from AppFolio, but I love Buildium 100% more than I ever loved AppFolio. With AppFolio, I was constantly wanting features to be added, or things to be made simpler. With Buildium, it's basically doing everything I wanted AppFolio to do. Pros Simplicity, ease of use. I appreciate that everything important is on the home page and that I don't have to go through various menus to get crucial information. I appreciate how easy it is to add new vendors and homeowners. I like that application fees are not charged until I charge them. Cons Mobile support is lacking, and many features available on desktop simply cannot be done on mobile. If they can be done, it certainly isn't easy to figure out how to do them. Additionally, I do not like how adding properties/documents works. For instance, when adding a single house, there is the "property" as well as the "unit," and the photos and documents upload to the two separately. I think this would make sense for apartment buildings, but it does not make sense for houses, where there is a single property AND unit. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Switched to a different brokerage, but honestly I would've dropped AF forever ago if it had been feasible. Review Source ST Scott T. Broker, Owner Real Estate Used the software for: 2+ years ### "Our Buildium Experience" May 27, 2025 5.0 We are very satisfied with this program. Very affordable, and keeps everything in line. Separates escrow/property management, gives reports to owners, keeps us in line for leases, and gives automatic charges for monthly set ups. Couldn't be happier. Pros It's ability to keep track of fixed lease time frames, and also the set up of the rent roll. Also, Reconciliation is very user friendly. Cons The inability to remove past transactions from history that won't reconcile. I have to go through a 3 year old queue, just to get to the current transactions to reconcile every month. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Easier to keep separation to Property Management and Operating. Review Source RK RONALD K. Property manager Real Estate Used the software for: 2+ years ### "Not great, but better!" May 21, 2025 3.0 It's better than it was 8 years ago. Now it's possible to do more tasks simply, but still cumbersome at times. Pros The ability to move applicants into tenancy directly from the application feature. The ability to compose emails to an entire group or individually. Cons Many roadblocks to achieve a simple task. You cannot delete a draft email once you have started to compose one. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Changed brokerages recently. I used Buildium at the past brokerage and got them to switch to AppFolio. Review Source Response from RealPage May 22, 2025 Thanks for your review, Ronald! We love to see that you're enjoying some of our updates to the software. Email drafts can be deleted through the context menu and in the draft itself. If you do not see the option to delete, the user role that has been assigned to you by your account administrator may not have delete access. EP Elegija P. Head of Operations Real Estate Used the software for: 2+ years ### "Works for Basics, Falls Short on Accuracy" February 9, 2026 2.0 Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance coordination. However, limitations in flexibility, customer support responsiveness, and screening accuracy meant that supplemental tools and manual processes were often necessary. Pros Buildium’s centralized platform made it easy to manage leases, rent collection, maintenance requests, and accounting all in one place, which helped streamline day-to-day property operations. Cons The tenant screening feature lacked accuracy and reliability, making it difficult to rely on without external verification. Review Source ON Olena N. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Reliable and User-Friendly Property Management Software" February 12, 2026 5.0 My overall experience with Buildium has been positive. The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information. The Owner Portal is especially helpful, as it allows owners to access their accounts, submit requests, and make payments conveniently. That said, there are areas where improvements could enhance efficiency. For example, the ability to send notices simultaneously to both owners and tenants would streamline communication and reduce duplicate work. Some reporting and customization features could also be more flexible for property management needs. Overall, Buildium is a solid tool that supports daily operations effectively. Pros What I like most about Buildium is that it centralizes everything in one platform — accounting, owner information, communication, and document management. It is user-friendly. Cons I am currently unable to create a notice addressed to both all owners and all tenants simultaneously. The system requires me to send the same notice separately — first to all owners and then again to all tenants. I would like to request the addition of an option allowing notices to be sent to all owners and tenants at the same time. Review Source MM Martin M. Owner Real Estate Used the software for: 2+ years ### "Buildium is phenomenal!" February 3, 2026 5.0 Buildium is a lifesaver. In addition to my previous positive comments, the tenant ePay option is fantastic! Pros Buildium is phenomenal! It is so incredibly comprehensive for property management, I know it has many features I don’t even use (yet). It covers EVERYTHING needed for successful property management. It is highly reliable - In my 2+ years of using it I can’t recall a single time the system was down or a technology or web “glitch” occurred. Customer service support is also outstanding. I can’t imagine a competing product being better. Cons Honestly, my entire experience is only positive. I should have started using Buildium years before I did. Review Source ED Elio D. Buyer Real Estate Used the software for: 1-2 years ### "Perfect for tenants but could improve for admins" March 25, 2026 5.0 Good, helps to have good control of tenants and make their payments easier through the resident center. I can see any outstanding balances at a glance Pros The ability to set up tenants, keep control on their leases and see their payment status easily. Payment processing is excellent with tenants having their own platform and provides a good reporting to see my metrics easily. User interface for tenants is excellent Cons The user interface for admins could be more consolidated and easy to navigate, with the options being better categorized. Review Source KH Kathy H. Property Manager Real Estate Used the software for: 6-12 months ### "Great Program!" March 19, 2026 5.0 We replaced another management company for this owner and had to step right in with no previous knowledge of Buildium or training program available. I found it simple and straightforward to learn on my own, and the phone support is excellent when I have a question. Pros Easy to learn and understand with clear instructional information and well designed pages. Great reports are easy to order and read. Cons Can't think of anything. I do not have access to all the features, but the necessary portion I use regularly contains everything I need. Review Source AM Alison M. Association Portfolio Management Real Estate Used the software for: 1-2 years ### "Review by User" February 12, 2026 4.0 Generally a good experience overall. I like the program and find it very helpful in my day to day activities. Pros Updates reflect immediately upon entering info throughout the platform, making results available right away. Cons There are bugs, examples: when composing an email, the cursor jumps to the body of the email while you are in the middle of trying to type in the subject line. No matter how many times you go back to the subject line, it immediately jumps back to the body while you are trying to type. Very frustrating. Login always has to be done multiple times, because it keeps saying your login info has expired. The limit on how far back you can search past emails is very limiting. These are all frustrating. Review Source LB Lydia B. Broker Owner Real Estate Used the software for: 2+ years ### "Very satisfied customer" October 30, 2025 5.0 I love the onderful service, functionality, relevance and format of the website. I like the reports as well. Very professionally done. Pros I’ve been using Buildium for over 5 years and have been extremely happy with the functionality and the customer service. I’m a very small property manager under 20 doors but I’ve needed the support for applications, screening, accounting and posting listings which Buildium has fulfilled those needs flawlessly. Granted my experience with this type of software is limited but I can’t imagine better support than I am receiving from Buildium. The wait is rarely long and the team has almost always answered my question or guided me to fix my accounting issue promptly. Cons I don’t like paying my premium but it’s would be unreasonable to think this support would be free. I’m hope they can keep it at the current rate. Review Source HG HILDA G. Controller Accounting Used the software for: 2+ years ### "Controller" February 10, 2026 5.0 I really like it overall, it is a property management program which meets all the needs of management Pros I like the payment processing, it avoids all the tenants coming to the office. The reports for property management are helpful. Cons The general journal entry are a little difficut. I have tried to enter these entries using the general journal Review Source SR Stacy R. Property Management Assistant, Operations Manager Real Estate Used the software for: 2+ years ### "Definitely recommend for streamlining your property management operations!" May 27, 2025 5.0 I have setup Buildium accounts for three separate Management Companies and have found the team members I’ve worked with to be fantastic each time, and would continue to recommend Buildium to any property management company looking to get a system in place to streamline their operations. Pros Customer service and ease of use of the software. Once you have your charts of accounts, leases and vendors in place, using the software is a breeze. Cons Some features are not ideal for working with Commercial Properties. Specifically, some of the reporting features and the “resident” portal being a bit confusing to commercial tenants. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Pricing and functionality of the program Review Source AV Aida V. Property Accountant Real Estate Used the software for: 1-2 years ### "Great for Accounting, Less Efficient for Legal Notices" July 17, 2025 4.0 Good experience overall, especially for accounting, but the lack of automated legal notices is a notable gap for property management. Pros The accounting features of Buildium are intuitive and user-friendly. Account reconciliation is as easy as it gets, and the support team is responsive and helpful. I also appreciate the built-in leasing functionality that allows applicants to submit forms via a link - very convenient. Cons Buildium doesn’t generate key legal notices like N1 (rent increase) or N4 (non-payment) the way Yardi does. These have to be created and calculated manually, which is time-consuming and increases the risk of error when managing multiple properties. Review Source Response from RealPage July 30, 2025 Thanks for taking the time to write your review, Aida. Convenience is a great thing to have in a PM software, and we're happy to see that Buildium is doing that for you. Let our team know more about automated legal notices by going to the "Suggest a feature" page in your Help and Support menu. Talk to a Capterra advisor for free and get results within 15 minutes.