# Buildium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Buildium the right Real Estate Property Management solution for you? Explore 2207 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews --- Buildium 4.5 (2207) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Buildium Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews EP Elegija P Head of OperationsReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance coordination.“ February 9, 2026 DP David P Broker - Owner - Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile.“ March 24, 2026 Angela B Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “The app on the phone is simple to log in for tenants and for the staff, payment processing is live and the features are easily to identify, great value for the money.“ November 27, 2025 EB Eric B Leasing AgentReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one.“ March 24, 2026 ON Olena N Administrative AssistantNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information.“ February 12, 2026 KT Kevin T AccountantReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Some of the data input and lookup functions lack consistency throughout all areas of the software, such when searching for a vendor or property. “ March 19, 2026 AN Alex N PresidentReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back after the already clear and cause accounting issues since we pay owners based on clearing these payments, and the UI is generally stable.“ October 22, 2025 AM Alison M Association Portfolio ManagementReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “There are bugs, examples: when composing an email, the cursor jumps to the body of the email while you are in the middle of trying to type in the subject line.“ February 12, 2026 ## Showing most helpful reviews Showing 1-25 of 2207 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Migdalia P. Office Manager Real Estate Used the software for: 2+ years ### "Realty Resource" July 25, 2025 5.0 Overall my experience with Buildium has been great! They have helped me over the years and have answered and resolved all my questions and concerns! Pros How quickly they address my concerns and questions. The techs are very helpful and listen to all your concern and help you no matter how long it takes. Cons I Have yet to encounter any Cons with Buildium, so therefor I can't elaborate on this question for now. Review Source NF Nik F. President Real Estate Used the software for: 2+ years ### "Great for Operations; Account Lesser So" March 27, 2026 4.0 Good except for above issue. Would be nice if someone reached out to our head of accounting, \[sensitive content hidden\] to discuss this. Pros Easy to use. Communication with tenants is good. Integration with Property Meld. Visually appealing dashboard etc. Cons Accounting weaknesses and customer support in the area. Our head of accounting has been trying to get help with an issue for months, and no response or help. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) The tenant communication piece. Yardi did not have it. Review Source LM Leslie M. Property Manager Real Estate Used the software for: 1-2 years ### "Good product" March 19, 2026 3.0 The software was good it just didn’t suit what we needed. They offered to build it but we went a different direction. Pros We enjoyed working with Buildium but needed to change for different options. They offered most of what we needed. Cons It didn’t offer the options we needed and we had to make a change. We didn’t dislike anything about it. Review Source PH Peter H. Owner Management Consulting Used the software for: 2+ years ### "Buildium Success" March 19, 2026 5.0 Tenants love the ability to pay through the app. It lets them make multiple payments and see what is happening any time day or night. Pros Love the integration on payments email etc. It gives a quick iverview and you are able to access information at the drop of a hat. Cons The way it handles documents. Leases and the way it fills in fields feels clunky. It should know how many tenants and adjust accordingly instead of just leaving a bunch of blank space. You should bbe able to adjust on the fly. Also you enter the appliances and all information but cant retrieve the information for the lease. Alternatives considered [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/) Reason for choosing Buildium Ease of use and flexibility. Other products seemed clunky. Customer service was awesome. Review Source LG Les G. Controller Accounting Used the software for: 2+ years ### "Buildium is a great product!" March 25, 2026 5.0 Very good. Your customer service team is very knowledgeable, and they always call back when I leave a call back number. Pros Lease Management, Accounting, Reports, Reliability. I like that the property management data base is fully integrated with a double entry accounting system. Cons I would like to have the ability to make journal entries specifically for accrual basis accounting and specific entries for cash basis accounting. In particular, for management reports I would like to easily spread the annual payments for real estate taxes and insurance as a monthly expense on an accrual basis report. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Fully Integrated Accounting System. Ease of set up. Review Source TK Tamara K. Asset Manager Accounting Used the software for: 2+ years ### "Asset Manager " March 24, 2026 5.0 Very Good Experience. Everything is very easy to find and use. Reports are great for sending to rental owners. Pros Very easy to use, easy to navigate and find everything you need. Beginner friendly, payments easily recorded and eft payments easily sent. Cons Wait time for technical or customer service. Maintenance part of Buildium is not very user friendly and hard to mix with tenants, owners and bill out correctly. Owner log in is very hard to find for our owners. Making their own tab or making wording a lot larger would benefit all. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Easier to setup and user friendly for accounting Review Source CD Cassandra D. Real Estate Specialist Real Estate Used the software for: Less than 6 months ### "Easy Set Up" March 24, 2026 5.0 My overall experience with Buildium has been so good. We went from no software to this and it has been such an easy transition for not only us at the office but our tenants have had a smooth transition as well! Pros How there was an onboarding specialist helping us learn the software every step through the set up process. She answered all of our questions and was so nice. Cons My only complaint is that we use Buildium for a commercial portfolio, one of our strip malls has separate fire (street) numbers for each unit. This means in Buildium each unit is its own property instead of being under one property. It isn't a huge deal but just a bit frustrating. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Appfolio told us they do not work with Tribal Organizations. Review Source IB IRIS B. ADMINISTRATIVE ASSISTANT Accounting Used the software for: 1-2 years ### "SMOOTH SAILING" March 24, 2026 5.0 ITS AN AMAZING USER-FRIENDLY PROGRAM. SCREEN IS CLEAR AND LEGDABLE READING AND POSSIBILTY TO SET UP HOME SCREEN TO WHAT IS NEEDED Pros EASE TO NAVIGATE, PAYMENT PROCESSING IS A BREEZE & CUSTOMER SUPPORT IS ALWAYS AVAILABLE AND SUPPORTIVE Cons THAT I CAN NOT PRINT LABELS STRAIGHT FROM THE PROGRAM FOR LARGE COMMUNITIES MAILING AND WHEN EXPORTING COMMUNITY INFORMATION IT DUPLICATE HOMEOWNERS Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) PAYMENT PORTAL OPTION FOR HOMEOWNERS AND THE PROGRAM ITSELF Review Source ER Eva R. Property mgr Real Estate Used the software for: 6-12 months ### "Buildium is a great!" April 19, 2026 5.0 Excellent !!! Hands on easy to use Customer service is detail oriented. They make sure you understand. All before they complete the call Pros Great customer support Ease of use Customer rep explains all in detail Onboarding was a breeze Payment processing \[sensitive content hidden\] and easy to figure out Knowledgeable Reps to assist with ease The entire program is user friendly Cons Some days the the wait time is more than one hour and the call va k time is too long . Some days you are not even able to get thru . Review Source VH Venita H. Operations Manager Real Estate Used the software for: 2+ years ### "Solid Base with New Features Added Regularly" March 19, 2026 5.0 The software handles functionally everything we need to do very well. They consistently develop new features and fine-tune existing ones. Pros The trust accounting and lease management features are solid, and run smoothly. The user interface is fairly intuitive and easy to navigate. Cons There are a few gaps in existing features that could make a big difference for our team. While they have been consistently working on this area over the last couple years, the project management pieces need some work to make them truly functional so that external tools (like spreadsheets) are not necessary. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium The interface was much more user friendly. Review Source LN Lori N. Property Management Associate Real Estate Used the software for: 1-2 years ### "Professional platform to get started in Property Management" December 2, 2025 4.0 Buildium is a good value for the money, and it was relatively easy to set up and get started with. We are still evaluating whether or not it can support all of our needs as we grow the business. Pros I have found that the customer support staff at Buildium are reachable, knowledgable and extremely helpful whenever there was a task that I needed assistance in completing. Cons There are some reminders and features that would make the platform more all encompassing so that we wouldn't have to rely on outside calendars for certain items like license expiration dates, and re-occurring bill payments. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Buildium Better price for just starting out with a lower amount of doors Review Source JF Joseph F. Broker in charge Real Estate Used the software for: 2+ years ### "Buildium is the best!" February 10, 2026 5.0 Buildium had been fantastic and has made my job as a 1 and a half man shop so much easier! It was easy to train my part time staff and it helps me keep tabs on all of my clients. Pros Buildium is so user friendly, for my team and for the tenants and owners as well. We work with owners and tenants of all ages and backgrounds and haven't had a problem getting people to work within the system. The user interface is simple to understand and navigate. Cons It's inability to calculate nnn expenses for commercial leases. It does almost everything I need to manage our commercial portfolio but if it's lacking one thing, it's the operating expense calculations. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Because of the user interface and because it's so user friendly. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Ease of use for both my team and the tenants and owners who interface with the system. Review Source SP Susan P. Owner Management Consulting Used the software for: 2+ years ### "Buildium: There is no place like home as the grass is not greener" November 2, 2025 5.0 I was a Buildium user with P2P Property Management. The owner got big ideas the CINC would be better. Long story short he is out of business. I ran back to Buildium with the clients I salvaged from P2P Pros Ease of use, employee is up and running very quickly do to the availability of training support items . Customer Support - This staff is awesome and very knowledgeable. Issues are 99.9% of the time solved very quickly. Cons Nothing stands out. Having been dragged off of Buildium by my old employer and learned very quickly that complexity in software does not make my life easier. Switched from [CINC](https://www.capterra.com/p/143799/CINC-Systems/) Started my own company and came back to Buildium as CINC was way to complicated. After six months processing was still clunky as I was not confident with the process Review Source MF Marc F. Managing Member Real Estate Used the software for: 2+ years ### "Great for investors who manage their own properties" July 22, 2025 5.0 Excellent! Buildium is a well-designed database management system for real estate owners who manage their own properties as we do. Pros Buildium's intuitive database design allows us to manage our 15 unit property entirely in one place. Cons The Buildium phone app could be a bit more powerful but that is never more than a minor inconvenience. Alternatives considered [Entrata](https://www.capterra.com/p/20372/Entrata/)[Innago](https://www.capterra.com/p/166893/Innago/) Reason for choosing Buildium In-person phone support during the sales process made it easy. Cost and the ability to cancel made it very affordable. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Our previous property manager used it but shared little information from it with us. That's one reason why we fired them. We are not big enough to use AppFolio ourselves so our change to Buildium is not a reflection on AppFolio. Review Source EG Eric G. condominium manager Accounting Used the software for: 1-2 years ### "Buildium review - condominium management" March 19, 2026 4.0 From a client perspective this is ahead of the Yardi accounting system we prevously used, and having the front end viewing ability for board members and owner notifications of fee payments is excellent for a communication tool Pros Transparency, and ease of use of software from a condominium managers perspective. Downloadable PDFs, and shared viewing is great. Cons response time from customer support could improve. The bundles that are overa and above should be available on the dashboard to view, cost, and initiate. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Lack of functionality and lack of front end database for customers Review Source AR Alice R. Regional Manager Real Estate Used the software for: 2+ years ### "Needs more work " February 21, 2025 3.0 It is not the best for reporting in my opinion. There should be more areas for better reports with better details. Pros The application links are easy for prospects to fill out. Cons The time for the processing fee to process for applications. We are looking 3 to 4 days at times. You cannot merge people together that are moving in. Not so user friendly at times and a lot of steps to navigate though. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) New property management switch so we used what they wanted us to use. Review Source Response from RealPage March 27, 2025 Thanks for your review, Alice. To clarify the ePay processing times, it depends on time of day and day of the week. For instance, if a payment is submitted late on Friday, it won't start processing until Monday because banks don't process on weekends. I'm happy to let you know that you can group applicants together. When you're on the Applicants page, you'll see a "Create group" button. For more help with using Buildium, be sure to reach out to customer care, visit Buildium Academy, or check out the support library, all of which can be done from your Help and Support menu. KM Kirsten M. Property management Real Estate Used the software for: Less than 6 months ### "Great property management software! " July 17, 2025 5.0 Good, I've enjoyed the system thus far, a lot easier to use than most other management software I have used plus having the academy to help learn things I don't know had been so helpful! Pros I like how simple it makes things, accounting, tenant communications, maintenance tasks etc, love the texting feature and now emails all in the system. Cons The way it handles security deposits by adding it as a cash balance to an owners account, can cause confusion since those are not settled until a tenant vacates, need to have a way to remove it off the cash balance but still account for it since most landlords hold deposits for tenants vs the owner holding them Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) I researched highest rated property management software and this was top rated everywhere I looked Review Source Response from RealPage August 21, 2025 Thanks for taking the time to leave a review, Kirsten. It's great to see how simple Buildium makes accounting, communications, tasks (and more) for your team. For Security Deposits, while it is calculated as part of the overall cash balance for your owner's properties, as long as it's been recorded on the lease ledger as a liability, it should be removed from the "Available cash balance" when paying out to your owner. Reach out to our customer care team for further details on how to best handle the way your business handles deposits. ON Olena N. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Reliable and User-Friendly Property Management Software" February 12, 2026 5.0 My overall experience with Buildium has been positive. The platform is user-friendly and provides a centralized system for managing properties, communications, accounting, and owner information. The Owner Portal is especially helpful, as it allows owners to access their accounts, submit requests, and make payments conveniently. That said, there are areas where improvements could enhance efficiency. For example, the ability to send notices simultaneously to both owners and tenants would streamline communication and reduce duplicate work. Some reporting and customization features could also be more flexible for property management needs. Overall, Buildium is a solid tool that supports daily operations effectively. Pros What I like most about Buildium is that it centralizes everything in one platform — accounting, owner information, communication, and document management. It is user-friendly. Cons I am currently unable to create a notice addressed to both all owners and all tenants simultaneously. The system requires me to send the same notice separately — first to all owners and then again to all tenants. I would like to request the addition of an option allowing notices to be sent to all owners and tenants at the same time. Review Source PO Peter O. Owner Real Estate Used the software for: 2+ years ### "Great Product and Support" February 9, 2026 5.0 Very good. Outstanding customer support. Sometimes peoples accent makes it challenging to understand. Pros Easy to use. Great customer support. Love the range of reports I can run. Good user interface makes it easy to navigate Cons A very basic bug was not able ti be fixed. The name of my banking account was wrong. I tried to have the name of the checking account in the banking tab changed and it could not be done. I was not asking for any account numbers to be changed just the name of the checking account. Also dislike the fees charged for ETF transactions Review Source EB Eric B. Leasing Agent Real Estate Used the software for: 1-2 years ### "Leasing Agent " March 24, 2026 4.0 Overall, Buildium is an all-encompassing property management platform. I used Yardi many years ago and Buildium seems to have much greater functionality. Pros I like Buildium because I can access all of the landlord and tenant information, lease agreements, etc. relatively easy. I served as the Maintenance Coordinator for Sunset Property Manager for a year but now act as a Leasing Agent. Cons Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one. Review Source Response from RealPage March 25, 2026 Thanks for taking the time to write us a review, Eric! We're glad that Buildium is an all-in-one platform for your business. LT Laura T. Assistant Property Manager Real Estate Used the software for: 1-2 years ### "Satisfied with the program, would recommend" November 4, 2025 5.0 Incredible, they are always there to help when there's issues and there are rarely any bugs to fix. It is overall easy to use. Pros Texting features, tasks are easily located and key words give easy access to past records. The projects that link a task to another are also very useful to pull up past actions. Cons It moves very slowly on older computer models, though it moves very well on mac OS, any other brand with slower processors doesn't do so well. Review Source JE Jonathan E. Owner Real Estate Used the software for: 1-2 years ### "Well Done Buildium" March 20, 2026 4.0 Excellent! We would absolutely recommend this to any other property managers. I specifically handle more of the maintenance side an the task feature is great for tracking those maintenance jobs. Pros Excellent technical support. Although the software occasionally has limitations, support staff have been extremely helpful in helping us maximize the use of the program. Cons We live and operate in Canada and have found that there are some limitations to how things work since we have different rules/guidelines here. Review Source CL Caroline L. Executive Assistant to the Board of Managers Executive Office Used the software for: 1-2 years ### "Buildium review" March 19, 2026 5.0 So far so good. The customer service is great though we have to upgrade each time we need to speak to a live rep. That is not very efficient for us. Pros So far we like every aspect of Buildium we use. We only use it for owner deposits and monthly summaries. Cons We feel there should be at least 2 questions a month answered/included with the basic plan by a live customer service rep Review Source SR Stacy R. Property Management Assistant, Operations Manager Real Estate Used the software for: 2+ years ### "Definitely recommend for streamlining your property management operations!" May 27, 2025 5.0 I have setup Buildium accounts for three separate Management Companies and have found the team members I’ve worked with to be fantastic each time, and would continue to recommend Buildium to any property management company looking to get a system in place to streamline their operations. Pros Customer service and ease of use of the software. Once you have your charts of accounts, leases and vendors in place, using the software is a breeze. Cons Some features are not ideal for working with Commercial Properties. Specifically, some of the reporting features and the “resident” portal being a bit confusing to commercial tenants. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Buildium Pricing and functionality of the program Review Source ML Michele L. Office Manager Real Estate Used the software for: 2+ years ### "Great assest for any Property Management Company" July 23, 2025 5.0 Overall it has been a great experience, from onboarding to going live and as we grow, Buildium support is there every step of the way and helps whenever we have questions. The Customer support really is some of the best I have ever experienced with a company. Pros Buildium has helped greatly in every aspect of managing our properties. It has been incredibly beneficial as our small company grows, e-leasing and collecting rent has never been easier. The portal is easy to use, and our tenants love it as well. Cons There are a lot of different avenues offered with Buildium. At times it can feel overwhelming and like I'm not using it 100% to our advantage. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.