# SimpleSpa Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SimpleSpa Software - reviews, pricing plans, popular comparisons to other Medical Spa products and more. Source: https://www.capterra.com/p/46329/SimpleSpa --- # SimpleSpa Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SimpleSpa ## What is SimpleSpa? Get your Spa software by SimpleSpa. An easy to use web based app that lets you manage your appointments. It lets your customers book appointments with you even when you are unavailable. Get more appointments booked than before, with a responsive & clean appointment booking pages, booking button for business website, Email appointment confirmations & reminders, employee scheduling and a lot more. Get your SimpleSpa account now! ## What is SimpleSpa used for? [Barbershop](https://www.capterra.com/barbershop-software/)[Medical Spa](https://www.capterra.com/medical-spa-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Overall rating Based on 34 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $10 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SimpleSpa alternatives Highest Rated [4.8 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients SimpleSpa 65 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Before and after photos of procedure(s) Create, update, and manage bookings, itineraries, and reservations Offer to rent a booth to freelance professionals Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Platform for customers to directly manage their appointments and profile Customize contracts and forms to collect specific information Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Digital forms that are shared and accessed online Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Specific use for barbershops Specific for use in spas and salons Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Compliant with HIPAA, which sets standards for sensitive patient data protection Transactions that typically involve face-to-face interactions between the payer and the payee Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Accept, record, and reconcile financial transactions Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.9 (26) 4.9 Based on 26 reviews ## Pricing Value for money 4.8 (26) Free Trial Basic $10.00 Per Feature,Per Month Standard $20.00 Per Feature,Per Month Professional $40.00 Per Feature,Per Month Enterprise $80.00 Per Feature,Per Month Value for money 4.8 (26) 4.8 Based on 26 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (33) 5.0 Based on 33 reviews ## User reviews Overall rating 5.0 Based on 34 reviews Filter by rating 5(33) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JA Jamie A. Owner Cosmetics ### "\[SENSITIVE CONTENT HIDDEN\] and his customer service made me trust SimplSpa" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2020 Well, I am a new business owner (February 2020) and have been doing everything the old school way and by myself. My friend, in the business, told me I needed a booking site. I looked into various sites , trying to do my research..when I came across SimpleSpa. I looked into it and started the free trial (as I did on a few other sites). As a new owner, and not super tech savvy, I reached out to a few sites with questions. \[SENSITIVE CONTENT HIDDEN\] was the first to write me back!!! He was super quick, and extremely informative. From that point on I focused on SimpleSpa (also because the price was affordable and most importantly...worth it). As the week went on I had tons of questions, to which \[SENSITIVE CONTENT HIDDEN\] was always there to help guide me and solve my concerns. I even called the customer service line the other day and spoke with \[SENSITIVE CONTENT HIDDEN\] . He was extremely passionate about SimpleSpa! I truly appreciate that! I have been in the customer service industry fro most of my love and I love when someone is passionate about what they do!!! He earned my trust...which is everything!!! I am sure you know this by now, but \[SENSITIVE CONTENT HIDDEN\] is an asset to your company! Other sites finally reached back out to me, but because of \[SENSITIVE CONTENT HIDDEN\] outstanding help to always go above and beyond to help me, and his passion...I already enrolled with SimpleSpa for 1 year!!!! Thank you Pros At first I was drawn by the fact that it was geared towards those of us in the Beauty/Service industry. I do Permanent Makeup, Eyelash Extensions, Eyelash Lifting, Eyelash and Eyebrow Tinting, and Tattoo Removals. I have various departments that require various forms to be sent out to clients and I love that SimpleSpa not only has that option available, but it is user friendly and had pre-loaded forms!!! AMAZING!!! I love the simplicity of the software, yet it is well developed with so many options and answers to my questions so to speak! It gives me all that I need and more!!! Cons The one thing I would love...is the ability to be able to attach images in the Forms section of the software. Other than that...it is PERFECT! Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) They do not have the ability to have forms added to their site at this time. Alternatives considered [Versum](https://www.capterra.com/p/144096/Versum/) [Goldie](https://www.capterra.com/p/268055/Goldie/) [Vagaro](https://www.capterra.com/p/153752/Vagaro/) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing SimpleSpa Customer service (definitely #1), forms option, affordability, easy of use, the simplicity- yet depth of information, text options, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Michael F. Holistic Health Practitioner Health, Wellness and Fitness ### "Great software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2020 I wanted a cloud-based software that managed appointments, clients, products, and could handle a range of services. It needed to be a POS and provide reports. An important feature to have is digital forms. Pros I love the multiple features - appointment book, POS, inventory control, forms, reporting, and options like credit card integration, automatic email reminders, and SMS messaging. Customer service has been incredible! Cons I would like a more thorough training feature. I used a similar software and the FAQ shows how to use most functions but I think for someone who hasn't used a software like this, it might be challenging without training. Switched from [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/) The reason for switching was price; Simple Spa offers so many features at an incredible price. My subscription would increase to $217/month as a single practitioner to keep the features I'm getting with SimpleSpa. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reasons for choosing SimpleSpa The main reason was price, SimpleSpa can't be beat. It is available on man platforms. Aesthetic Record is an app for Apple only, so purchasing Apple products to use the app isn't something I want to do, and I cannot add past transactions. Vagaro seemed to fit most of my needs but by the time you add forms and credit card processing, the subscription becomes much more expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Julian R. Business Manager Health, Wellness and Fitness ### "Great little piece of software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 11, 2019 We needed spa software desperately to more effectively manage our bookings and customer communication. The SMS messaging feature has saved loads of time and effort on the part of the staff. There were a few small hiccups with the database upload but once those were ironed out, everything has been working really well. Pros The software is easy to use, pretty intuitive. With a bit of set up time, it should meet the needs of any spa. Pricing is excellent and customer support is always available and helpful. Cons Lack of integration with 3rd party apps and vendors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Asistente Ejecutivo Hospitality ### "Simple Spa easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 5, 2018 Pros its a very complete system to manage, it has everything any spa owner will need. Cons We had a little trouble setting up the online payments but it worked good, we were using other merchant account so now we had to get set up at the company they work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Emmy M. Owner ### "Ease of use and intuitive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 13, 2018 Pros What we like most is that our team easily learnt to use SimpleSpa, the support team which whenever needed was there for myself and our users, the flexibility in the reports which we needed on more metric and they added for us Cons The only difficulty I had was adding forms which the support team helped us with an excel file template for us to fill out Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EG Emmy G. Owner ### "Easy to use and good support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 13, 2018 Pros I am using the SimpleSpa system for one year, customer service has been there to help me when I needed which is a pleasant surprise when as a single person business we are always left behind. The texts are amazing, and my clients are reminded of the appointments and they can also reply and confirm. Cons I love the call functions, my wish if they make it work like being a front desk and someone can also book Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jim D. Owner Alternative Medicine ### "Only went through the initial 14 day free trial and all features are great except it's fee based." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 11, 2018 Pros Online booking is sharp and can sell online gift certificates. Client can receive a custom questionnaire to fill out that gets sent back with the appointment. Did not experience tech support but sales will normally get back to you within an hour to four hours. Cloud based software with back up systems in case there is a crash on the main server. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SE Sierra E. Manager ### "Easy to use, reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 12, 2018 Pros I love the way I can manage appointments easily. The way it stores client data and SOAP notes is so convenient Cons The only thing I would change is the price. It is little pricey but it's worth the money because it makes my life easier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ Dwight J. Administrator Health, Wellness and Fitness ### "I have tested 30 appointment booking platforms, and this is BY FAR THE BEST!!! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2017 1\. My therapists receive notifications of when a client books an appointment, and can respond accordingly - which helps to maximize productivity. 2. I can get a good picture of how the business is doing financially. 3. We can customize a secure intake/soap note form. 4. I am able to track our marketing campaigns to get the most out of our advertising budget. 5. I finally got to talk to a Customer Service agent who cares about me (THE CUSTOMER), and not just a sales person. Pros Customer Services was there to offer me any assistance - They were easy to work with, and they actually listened to my needs, instead of selling me something that did not work for our business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Susan S. owner/Stylist ### "The best customer service ever! Anything I need they make it happen, modifications, reports etc." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2017 saves me money and time Pros The price is great. Ease of use. They grow with you. Great service. I'm thrilled with this product and company. I have no negative comments. This company and software has surpassed my expectations. Very surprising considering the great price and amazing customer service. We do not need online booking. This program has dramatically reduced late and no-show clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 16, 2017 Thank you Susan, your feedback is always fantastic and we learn to get better and serve you better. 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