# Encore Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Encore Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more.

Source: https://www.capterra.com/p/44509/Encore

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# 

 Encore Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Encore

## What is Encore?

Cluen has decades of recruitment database development and implementation experience spanning six continents. Our technology helps organizations nurture important relationships, track historical data, and win new business. Cluen's cloud-based solution, Encore, is used by executive recruiters, legal recruiters, in-house talent acquisition teams, government entities, universities, and venture capital/private equity firms all over the world. Contact us for a demo today!

## What is Encore used for?

[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[PEO](https://www.capterra.com/peo-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for Encore?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cluen.com&name=Encore)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Encore

4.0 (5)

VS.

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

Contact vendor

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (5)

Ease Of Use

4.9 (4,602)

Value For Money

2.7 (3)

Value For Money

4.8 (3,465)

Customer Service

4.0 (4)

Customer Service

4.7 (3,745)

## Encore alternatives

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (1,729)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (659)](https://www.capterra.com/p/130175/Workable/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Candidate Profiles

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Candidate Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record interactions, notes, and developments with candidates

Interview Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, organize and set up the date, time and location of a candidate's individualized interview

Reference Checking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process used by hiring managers to get more information about a candidate by contacting previous employers

Resume Storage

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Upload and store resumes

API

Application programming interface that allows for integration with other systems/databases

Encore 21 features

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Proactive search for potential hires to fill current and future job openings and build talent pipelines

Record interactions, notes, and developments with candidates

Web page to host job postings, show role descriptions or receive applications from potential candidates

Provides a channel for team members to share media files, communicate, and work together

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Manage, store and organize emails within the system or via third-party apps

Electronic storage of staff/employee contact information and job status in a centralized repository

Centralized storage for employee data, records, and performance metrics

Designed to be used by internal recruiters or HR hiring managers

Plan, organize and set up the date, time and location of a candidate's individualized interview

Designed to be used by external or 3rd party recruiting or staffing firms

Tools to find, assess, and hire suitable candidates for a job within an organization

Process used by hiring managers to get more information about a candidate by contacting previous employers

Timed notification for any upcoming task, deadline, appointment, or activity

Automates the extraction and analysis of key information from resumes or CVs

Upload and store resumes

Integrate with Talent Managment software to better track learners progress and training sessions

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Features

2.7 (3)

2.7

Based on 3 reviews

## Pricing

Value for money

2.7 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

2.7 (3)

2.7

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (4)

4.0

Based on 4 reviews

## User reviews

Overall rating

4.0

Based on 5 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

MJ

Mike J.

Editor / Producer

Entertainment

### "Encore is a great way to recruit new talent"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 19, 2022

I use Encore when looking to hire new talent. It's a excellent way to keep track of every candidate and organize all the information.

Pros

It's a very simple system of keeping track of finding and hiring new talent.

Cons

It may be a bit lacking in some newer features but it works for what i need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FT

FALAK T.

quality engineer

Mechanical or Industrial Engineering

### "ENCORE - DATABASE MANAGEMENT PLATFORM"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 5, 2018

I would definitely recommend this great product as its easy to understand and requires basic computer skills to operate.

Pros

The main pros are these: 1. Data storage ability. 2. Ease of use and understanding for first timers. 3. Best platform for small to medium sized enterprise.

Cons

I would say some of the CONS as: 1. Slow speed/ processing time for high number of users. 2. Pricey product in market 3. Not a general product for manufacturing and service industries rather more for manufacturing industry

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jill M.

Donor Relations

Staffing and Recruiting

### "Behind the times"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

March 19, 2018

Pros

It's familiar and pretty easy to learn. The customer service is attentive and helpful, but somewhat repetitive in their efforts

Cons

This product is quite behind their competitors and it feels like an old "DOS" computer as compared to other like products. It is also extremely slow and lacking many desirable features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DP

Dan P.

VP Executive Recruiting

### "The best executive search management system!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 26, 2015

Encore by Cluen is by far the best search management system on the market! The user experience is outstanding and the system is intuitive to the executive recruiting process. They have both an agency and a corporate recruiting version. I used it for 7 years and in my new role I miss not having it. The reporting capabilities are tremendous.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

James B.

Managing Director

### "Does for CRM what Apple did for the cellphone"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 2, 2012

We're really pleased we chose this CRM - compared to its major competitors it just seemed much easier to use. I made the comparison with iPhone only because it feels like moving on to that from a Blackberry. Other CRM's do the job perfectly well - but this has been built from the ground up to be easy-to use. A great piece of software to grow organically with your business, we also liked the flexibility on pricing options (the ability to add in support for viewing on smartphones or client portals as optional extras). Above all though it is the customer service ethos these guys have - which I'm sure many other users would agree is rare in the IT industry. Highly recommended.

Pros

We were very selective in choosing a CRM when we started our business. Having used several previous recruitment databases and been through painful implementations we wanted to get it right from day one. Encore offers all the functionality of some of its bigger competitors - at the same time it is designed for ease of use. First of all it is extremely ergonomic, easy on the eye with clear, well laid-out buttons and shortcuts. Underneath this easy-to-use interface are all the tools you need for detailed reporting and search information - some of which I am still getting to grips with. The fact it can be accessed on a smartphone is also a huge bonus. Another important plus point is how easily it can be customised to suit your own workflow - rather than the other way round.

Cons

We haven't had any problems with Encore - Cluen host our version on their own cloud. Any minor bugs or glitches or quickly fixed in future builds which are quite regular throughout the year. In previous companies we used to lose a lot of time with crashed databases and other such problems - so far we've had no problems of this kind (touch wood!) Cluen are based in the US and we're based in London so face to face coaching and support is a little tricky, that said they are extremely dedicated and professional people who are passionate about their product. Despite technical support being over the phone or email they respond quicker than most companies would do in the UK, often within a matter of minutes - even when it must be the early hours of the morning in New York.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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