# Fieldpoint Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fieldpoint Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/43548/Fieldpoint --- # Fieldpoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Fieldpoint ## What is Fieldpoint? Fieldpoint is a complete FIELD SERVICE MANAGEMENT, PROJECT JOB COSTING AND PREVENTATIVE MAINTENANCE system. It is a flexible system that can integrate to Microsoft Dynamics GP/BC,QuickBooks, NetSuite and CMiC to streamline your business. The scheduling and dispatching tools are easy to use and efficient. Field technicians can use their MOBILE smart phone to access call details, map directions, enter parts, check lists and collect signatures. Suited to enterprise and small/medium businesses. ## What is Fieldpoint used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Fieldpoint alternatives Highest Rated [4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 4.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 3.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customer Database 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Calendar Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Contact Database 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Fieldpoint 54 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Assign working shifts or tasks to employees based on their availability Estimate expected cost based on various factors before a project begins Monitor and record expenses such as purchases or charges incurred System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Monitor product stock levels Track and manage inventory levels to maintain proper supply Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Manage and support multiple locations Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Generate quotes or estimates for customers Notifications that are delivered to users as soon as an event occurs Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Measure and track time including hours worked and paid time off (PTO) Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.9 (16) 3.9 Based on 16 reviews ## Pricing Value for money 3.8 (14) Basic $75.00 Value for money 3.8 (14) 3.8 Based on 14 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Avalara](https://www.capterra.com/p/75673/AvaTax/)[ PaySimple](https://www.capterra.com/p/146664/PaySimple/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ CMiC](https://www.capterra.com/p/39271/CMiC/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (15) 4.2 Based on 15 reviews ## User reviews Overall rating 4.1 Based on 16 reviews Filter by rating 5(8) 4(5) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent JB Jorge B. Administrative Assistant Construction ### "FieldPoint Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 5, 2022 Pros What I like the most about this software is how easy it is to track jobs using the work order system. Field point makes it easy to track labor and material on work orders. The resource calendar is also a very useful tool when used, to schedule appointments for the techs throughout the week. The invoice preview feature was very useful in also tracking the progress of a job. Cons For me personally I found it to be a little frustrating at the beginning to get used to the program and fully implement it. In certain situations, the software can also be somewhat restrictive, especially when mistakes are made and need to be corrected. I found data entry in the software to be tedious at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 8, 2022 Hi Jorge, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net. MT Maria T. Service Manager Facilities Services ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 29, 2022 So far the experience has been positive. Still learning to use the system and customer support has been great in assisting with out needs Pros The billing was the most important part of this software. Needed something that could track time and expenses and be able to invoice clients all out of one system Cons It feels slow at times, and it takes a bit longer to navigate through pages. Would like to have a drop-down menu instead of typing Alternatives considered [Prometheus Platform](https://www.capterra.com/p/190460/Prometheus-Platform/) [Smart Service](https://www.capterra.com/p/149343/Smart-Service/) [MDS Explorer](https://www.capterra.com/p/56379/MDS-Explorer/) Reasons for choosing Fieldpoint Overall ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 8, 2022 Hi Maria, we would like to thank you for your evaluation. If you would like to discuss any specific needs, please reach out to your consultant directly or send us a note at support@fieldpoint.net. JJ Jan J. Senior Data Profiler Outsourcing/Offshoring ### "A must !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2022 Pros The best support team share idea that fits your business problem to come up the best solution. Cons Not satisfied with the validation they need to work on this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 8, 2022 Hi Jan, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net. VN Vinci N. Accountant Public Safety ### "New Database" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 13, 2022 The staff are grat, they respond to all questions promptly. Our implemenation person \[SENSITIVE CONTENT\]was fantastic. He was patient and helped the company through the difficult transition from our old database to the new system. Pros We implemented Fieldpoint March 2020. The experience was difficult due to the pandemic and staff. We selected a couple of modules and made changes as we progressed through the training and setup. Overall, the product is great. Dashboard is easy to navigate, invoices/work orders/purchase orders are very helpful. We've adapted to the system very well. We're not utililizing the program to it's fullest potential and hope to complete the other modules soon. We're hoping to set up timesheets, progress billing and contracts soon. These modules will provide more efficiencies for our company. Cons The mobilie application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app. Switched from [Miracle Service](https://www.capterra.com/p/1290/Miracle-Service/) The software was moved to Europe, no software consultant in Canada. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Hi Vinci, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss your feedback around the mobile application. Please reach out to your consultant directly or send us a note at support@fieldpoint.net TA Tom A. Technical Services Administrator Information Technology and Services ### "Experience with Fieldpoint." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 6, 2022 Pros The ability to locate our subcontractor resources by distance from a customer site is paramount and FieldPoint is the only system we could find that would do this. Cons Can be slow to open work orders and keeping track of all the menu items can be challenging. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2022 Hi Tom, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net. NN Nigel N. IT Consultant Automotive ### "Fieldpoint Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 6, 2022 Good because of customer service, otherwise very poor Pros Strong customer support, without the support of Fieldpoint staff like \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] my company would have discontinued use of Fieldpoint Cons I have had several issues arise due to Fieldpoint not doing proper data validation, FP allows users to put characters into fields that should not be allowed then error out when attempting to retrieve info. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2022 Hi Nigel, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net. TF Tn F. Process Manager Farming ### "A good start, but let down by integration" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 July 6, 2022 It served our needs but ultimately we had to replace FP with a more integrated solution. Pros Web-based Mobile app Offline accessible Cons Integration to dynamics GP was poor Manual syncing Inventory on mobile was not great Separating technician time for call time was difficult Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2022 We would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net. JH Janeth H. Training and Compliance manager Hospital & Health Care ### "The software does not work well offline and is not reliable" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 July 5, 2022 Very frustrating. We were told that the reporting will be an important advantage of this program, but so far we had to make customizations that we had to pay out of our pockets to have what we need. Pros \[SENSITIVE CONTENT\]. He has worked hard. Cons The biggest problem is the connection with the server. The program needs a really good internet connection to work, otherwise, the information does not transfer to the server the way it should. Our technicians have had the most difficult time since we started with FP. They complain about their time and expenses not saving properly. Checklists not loading fast enough. The list is long. When they fix something, other things break... The best of FP so far is having \[SENSITIVE CONTENT\] always willing to help, he always tries his best to keep us happy, but it's very hard when the program is not reliable. After almost 2 years we have seen some improvement, but it has been so hard! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2022 Hi Janet, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net. GF Garry F. General Manager Retail ### "significant waste of time and money" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 July 4, 2022 We were promised at go live in 4 months and 10 months after that with promises to make it work properly, tens of thousands of dollars and many hours of frustrated staff we had to cut our losses and abandon fieldpoint. At the end they still wanted their last invoice paid or sign an agreement to not write a bad review. Pros This product is supposed to integrate with Dynamics GP Cons It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Fieldpoint is a robust and sophisticated field service management software, that, to be implemented and used properly, requires end users in the different functional areas to be trained and have a basic understanding of the technology. We strive to offer the best team of consultants to ensure our platform adapts to our customers' business processes and keep our solution fully up to date to guarantee the best experience for our customers. We encourage customers having any issue to reach out to their professional services consultant or support@fieldpoint.net with any questions or concerns. BA brennan a. service coordinator Machinery ### "very fast and friendly. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 7, 2018 it helps me to keep track of what customers we have opens jobs with and what jobs have been closed. makes the job a lot easier Pros I like that it is so easy to keep track of the jobs that we are working on. I like that there is a lot of options to create a paper trail. it helps when I can go back and check on customers questions Cons at times it seems to freeze up and then I have to backtrack to be able to get back into what I was originally working on. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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