# Gym Assistant Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Gym Assistant Software - reviews, pricing plans, popular comparisons to other Gym Management products and more. Source: https://www.capterra.com/p/42753/Gym-Assistant --- # Gym Assistant Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gym Assistant ## What is Gym Assistant? Gym Management Software with No Monthly Fees Gym Assistant is easy to use but powerful gym management software with no monthly fees, designed for gyms that want full control without recurring monthly fees. Ideal for gyms, health clubs, fitness centers, boxing & MMA academies, personal training studios, recreation centers, swim pools, & wellness facilities. Manage member sign-up, attendance, payments, billing, & retail sales with integrated POS. Control door access, track check-ins, & generate detailed membership and revenue reports—all from one integrated system backed by quality US based Support. Streamline daily operations & reduce front desk workload through automation. Optional MemberConnect digital services include an online member portal, SMS messaging, & a mobile app for check-in & door access. Easy to use & quick to learn, Gym Assistant lets staff register new members in minutes. No monthly fees, one-time purchase, no contracts - you own it. Simple, powerful and affordable. ## What is Gym Assistant used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Gym Management](https://www.capterra.com/gym-management-software/)[Fitness](https://www.capterra.com/fitness-software/) Overall rating Based on 201 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Starting price $780 Other, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Gym Assistant alternatives Highest Rated [4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting price $1450.00 Per User, Per Month [4.5 (166)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Starting price Contact vendor for pricing [4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month [4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $113.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/42753/Gym-Assistant/alternatives/) ## Who uses Gym Assistant? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Processing 4.5 (48) 87.50% of 48 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Member Database 4.7 (42) 107.14% of 42 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Membership Management 4.8 (40) 95.00% of 40 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Membership Renewals 4.6 (34) 100.00% of 34 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Registration Management 4.7 (30) 106.67% of 30 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Dues Management 4.6 (27) 85.19% of 27 reviewers that rated this feature as important or highly important Track and collect membership dues Gym Assistant 57 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track, manage and store the applications of potential future members, customers or candidates Track the attendance of specific individuals or groups Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Track the status of assets and whether they're checked in or out Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Track and collect membership dues Electronically collect payments for goods or services Create and send email blasts/campaigns Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Intended for sports & fitness gyms For martial arts classes and studios Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Registration process to become members by providing relevant information and agreeing to terms Provides intelligence to make the right inventory purchasing decisions. Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Real-time registration over the web Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Trigger clickable pop-up messages Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Allow organizations to streamline the check-in process for visitors. Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks Get Advice We can help you find the software with the features you need. Features 4.4 (189) 4.4 Based on 189 reviews ## Pricing Value for money 4.7 (173) Free Trial Gym Assistant Software License $780.00 Other,One Time Value for money 4.7 (173) 4.7 Based on 173 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (185) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (185) 4.6 Based on 185 reviews ## User reviews Overall rating 4.6 Based on 201 reviews Filter by rating 5(139) 4(50) 3(10) 2(0) 1(2) Mentioned topic Sorted by most recent LT Laleh T. Nutritional Healing Doctor Health, Wellness and Fitness ### "Very great system for any gym owner " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2025 Very good. I am satisfied. I sold the gym and working remotely so the reason I am no longer using it is because I do not have a gym. Pros Very convenient and easy to use. The set up was easy and even when I needed to change computers, it was very easy transition. Cons Having to pay extra for occasional phone support. I think you should offer some level of phone support for the product at least a few times a year without charging. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 1, 2025 Thanks for your positive feedback about Gym Assistant. We are glad that you find our software "easy of use" and a "Very great system for any gym owner." We appreciated your business for many years, thank you! - Gym Assistant JY Julie Y. Owner Sports ### "5 stars for GA. " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 25, 2025 Good. The employees are helpful. I wish there was an assigned person to me so I didn’t have to teach em about my gym every time we chat to problem solve. Pros Now that I know the system, I do like it. I wish I had received better training on it. I don’t think I’m using it to its fullest. Cons I’d like it to offer me debt collections option. I want it to collect the past due memberships. I’d like a you tube channel to train me on using it to its fullest. I’d like someone one the EAST coast to be available to call. I can’t always wait on California time. I’d like a conference or convention to learn more tips n techniques about GA and the advantages of using it over other programs. Switched from [ClubSystems Club Management Software](https://www.capterra.com/p/128165/Club-Management-Software/) It came with the gym when I bought it. I wasn’t willing to switch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2025 Thanks for your feedback about Gym Assistant. We are glad that you find the software " Good" and our staff “helpful.” We appreciate your business the past few years and beyond! - Gym Assistant JG Jennifer G. Owner Health, Wellness and Fitness ### "We’ve used Gym Assistant for almost 20 years!!!!!!!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2025 It’s been great. We have used for almost 20 years, we would have changed at some point if we were not satisfied. Pros Ease of use. They continue to make the product better. Making changes as the fitness industry evolves. Cons We really don’t have anything we don’t like, however we would like to see Gym assistant be able to integrate with our Stripe billing. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reasons for choosing Gym Assistant I liked the idea of purchasing the product outright without monthly payment and contracts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2025 Thanks for your positive feedback about Gym Assistant. We are glad that you appreciate the "Ease of use" with the software and we have been able to keep you "satisfied" for so many years. We appreciate your longtime business the past two decades and beyond! - Gym Assistant MS Michelle S. Executive Director Health, Wellness and Fitness ### "A great Software" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2025 Gym Assistant is a great software for our center. Easy to use and move around to get to different tabs. Pros The customer service is great. Easy to use, really like the tabs to navigate around the application. Cons It closes out a lot. Freezes up, sometimes we have to restart application in the middle of entering a member. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2025 Thanks for your very positive feedback about Gym Assistant. We are glad you find "The Customer service is great" and the software is "easy to use." The performance issues described sound like you may be operating an older computer with limited memory resources. We recommend upgrading to a new computer workstation with Windows 11, as well as upgrading your Gym Assistant software also. We appreciate your business the past decade and beyond! - Gym Assistant ZB Zulema B. fitness ficility Health, Wellness and Fitness ### "UFC review Bermuda" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 18, 2025 the help desk is always on time and efficient. which has allowed us to troubleshoot and stay up and running Pros client business forms and links easy to access and to share with them. updates have allowed the tabs to be best for all Cons not be able to have online payments internationally not being able to hook up a device on site just for clients Switched from [Quasar](https://www.capterra.com/p/142852/Quasar-eFX-platform/) this product is user friendly for daily use and has a great help desk Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 20, 2025 Thanks for your very positive feedback about Gym Assistant. We are glad that you find the software " is user friendly for daily use and has a great help desk." We appreciate your business for well over a decade and beyond! - Gym Assistant MV Michael V. Owner Health, Wellness and Fitness ### "12 Years and loving it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2025 Overall, my experience has been fantastic. We’ve have very few issues and any anytime there was it was very quickly handled. Pros The software works great and the support team is excellent. I’ve been using the software for 12 years and the consistent upgrades have been fantastic. Cons Automated text messages for membership renewals, and reminders would be great. I currently use outside third-party software for texting and emailing but having something integrated similar to EZ text and mail chimp be wonderful or being able to integrate the software Alternatives considered [Twin Oaks](https://www.capterra.com/p/84868/Twin-Oaks-Club-Management/) Reasons for choosing Gym Assistant Ease of use and already familiar with the software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2025 Thanks for your very positive feedback about Gym Assistant. We are glad that you find the "software works great and the support team is excellent." We appreciate your business for over a decade and beyond! - Gym Assistant JL James L. Owner Health, Wellness and Fitness ### "Gym Assistant Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 16, 2025 Overall a great experience! They are constantly updated and adding new things. I would like to see an integrated app to go with their Bluetooth keycard access so members wouldn't have to have 2 different apps for the gym Pros Simple and does what we need. 24/7 access, automated billing, and the automated text on denied entry are all great benefits of Gym Assistant! No monthly fees is also great. Cons GateKeeper (24/7 access) sometimes has issues with connectivity and can run a bit slow. No ability to revoke an add-on access at a certain date so if someone just wants to add tanning for 2 months we have to manually remember and remove access so they aren't billed for it Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [Kilo](https://www.capterra.com/p/10011551/Kilo/) [PushPress](https://www.capterra.com/p/172781/PushPress/) Reasons for choosing Gym Assistant The price was much cheaper and as a fresh starting gym I didn't have much to work with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 17, 2025 Thanks for your very positive feedback about Gym Assistant. We are glad you find Gym Assistant Software "simple" and appreciate there are "No monthly fees." Also, our software development team is currently working on a new mobile credentials solution for the MemberConnect Elite plan, more news coming soon! We appreciate your business the past decade and beyond! - Gym Assistant MH Matt H. Owner Health, Wellness and Fitness ### "Best there is " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2025 Great people that are always available. I struggle setting up how I wanted everything to work but the ability to call I. and talk to knowledgeable help got be going in no time. Pros Great customer support. Good product that works seamlessly. The ability to use good assist with door keeper and Proshop is great Cons Little hard to setup without help. Navigating through some of the menus is difficult but with help it went ok. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 17, 2025 Thanks for your positive feedback about Gym Assistant. We are very glad that you appreciate the "Great customer support" of Gym Assistant Software. We appreciate your business over half a decade and beyond! - Gym Assistant LT Lauren T. owner Health, Wellness and Fitness ### "Thank you for all of your support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 14, 2025 Pros very efficient customer service, they go above and beyond to ensure all of our companies needs are met Cons nothing! very effective program and meets all of our gyms needs. thank you for all of the support!!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 25, 2025 Thanks for your positive feedback about Gym Assistant. We are glad that our Support Team is delivering "very efficient customer service" for your account. We appreciate your business the past year and beyond! - Gym Assistant EB Eric B. Director of competition Health, Wellness and Fitness ### "Gym assistant for small boxing club" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2025 I had gym assistant for a dozen years. Then opened a bew gym where i tried 3 other platforms and came back to gym assistant. Simple and to the point Pros Simplicity. With a variety of employees, the simplicity makes it easy to traon new employees and minimize errors. Also like the flexibility of plans etc. And the low on going costs. Cons Remote access although available, tricky. Online access from a website would be nice as i travel a lot. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 17, 2025 Thanks for your positive feedback about Gym Assistant. We are very glad that you appreciate the "Simplicity" of Gym Assistant Software. We appreciate your business the past many years and beyond! - Gym Assistant [View all Reviews](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Popular comparisons [Mindbody vs Gym Assistant](https://www.capterra.com/compare/40229-42753/MINDBODY-vs-Gym-Assistant)[Daxko Operations vs Gym Assistant](https://www.capterra.com/compare/42753-268006/Gym-Assistant-vs-Daxko-Operations)[WellnessLiving vs Gym Assistant](https://www.capterra.com/compare/42753-145039/Gym-Assistant-vs-WellnessLiving)[Wodify vs Gym Assistant](https://www.capterra.com/compare/42753-159663/Gym-Assistant-vs-Wodify)[StarChapter vs Gym Assistant](https://www.capterra.com/compare/42753-57588/Gym-Assistant-vs-StarChapter)[ClubRight vs Gym Assistant](https://www.capterra.com/compare/42753-160550/Gym-Assistant-vs-Club-Right)[Brilliant Directories vs Gym Assistant](https://www.capterra.com/compare/42753-133173/Gym-Assistant-vs-Brilliant-Directories)[ABC Glofox vs Gym Assistant](https://www.capterra.com/compare/42753-136861/Gym-Assistant-vs-Glofox) [ClubExpress vs Gym Assistant](https://www.capterra.com/compare/42550-42753/ClubExpress-vs-Gym-Assistant)[TeamUp vs Gym Assistant](https://www.capterra.com/compare/42753-150357/Gym-Assistant-vs-Teamup)[Vagaro vs Gym Assistant](https://www.capterra.com/compare/42753-153752/Gym-Assistant-vs-Vagaro)[GrowthZone vs Gym Assistant](https://www.capterra.com/compare/42753-124449/Gym-Assistant-vs-GrowthZone)[bsport vs Gym Assistant](https://www.capterra.com/compare/42753-197172/Gym-Assistant-vs-bsport)[Exercise.com vs Gym Assistant](https://www.capterra.com/compare/42753-152284/Gym-Assistant-vs-exercise-com)[Gymdesk vs Gym Assistant](https://www.capterra.com/compare/42753-148663/Gym-Assistant-vs-Martial-Arts-on-Rails)[MyStudio vs Gym Assistant](https://www.capterra.com/compare/42753-177467/Gym-Assistant-vs-MyStudio-App)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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