# Page 7 | Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Mindbody the right Appointment Scheduling solution for you? Explore 2982 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/40229/MINDBODY/reviews --- Mindbody 4 (2982) [View alternatives](https://www.capterra.com/p/40229/MINDBODY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 7 - Reviews of Mindbody ## Showing most helpful reviews Showing 151-175 of 2982 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NM Naomi M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for Marketing Purposes" January 6, 2025 5.0 Pros As a consumer, I think it is extremely beneficial to be able to see classes from different studios. And as a studio owner, there is a special piece of marketing that is connected to this platform. Cons I think from a studio standpoint, it can be difficult to manage all the features of mind-body. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing Mindbody The marketing standpoint, random folks can see classes even when they may be searching for something else Review Source Isaiah T. Owner Sports Used the software for: I used a free trial ### "DO NOT DO BUSINESS WITH MINDBODY" January 27, 2025 1.0 Very Poor. Wouldn't recommend anyone to do business with Mindbody. Pros Nothing at all. My experience was different. Poor customer service, poor customer support. Generic emails that the support team is sending. The issue was that after my subscription, I couldn't have access to the app for two weeks. I ended up canceling the subscription. Cons The so-called 3 months free promotion they have going on is not free. They will lock your account until the time expires. So basically scamming people. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing Mindbody I found Mindbody first, reason why I chose them. Review Source SI Sam I. Founder Mental Health Care Used the software for: 6-12 months ### "We love Mindbody" February 27, 2025 5.0 overral its been pretty good and most of the customer support is really helpful Pros great for marketing. I really enjoy their templates to use for email campaigns where i just need to change some stuff around. Cons has some technical problems. Some of their customer support aren't too helpful Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) because my emails were going to spam and clients weren't getting my emails Review Source CS Cassandra S. RN Aesthetician Medical Practice Used the software for: 1-2 years ### "Effectiveness" March 4, 2025 5.0 Mindbody is comprehensive and get the job done. It is not as medical as we would like, but for the standard spa it is great. Pros Mindbody is very easy to use and through the application, I am able to plan ahead while away from work. Cons Would like capability to layer appointments with same provider Review Source AW Allison W. Pilates user Health, Wellness and Fitness Used the software for: 1-2 years ### "Mindbody Review" April 11, 2025 5.0 Pros It was easier to book an appointment and navigate around the app. Cons I have had no problems with Mindbody. I have enjoyed it alot. Review Source PW Paul W. Executive Director Sports Used the software for: 2+ years ### "Mindbody - very powerful payment processing" October 25, 2024 4.0 Have been using Mindbody continuously over the past decade as the payment processing system for our business. Pros From the end user standpoint, very easy to click links and pay Cons Doesn't always fit exactly what we are looking for with ease of use to enter our training sessions. The credit system isn't always the easiest for end users to understand, and thus for us to use. Alternatives considered [Baseline](https://www.capterra.com/p/10012768/StatStak/) Reason for choosing Mindbody We have been using both in some capacity. Review Source RK Rinas K. Business Analyst Health, Wellness and Fitness Used the software for: Less than 6 months ### "Mindbody- The Fast & Easy System" June 11, 2025 4.0 Talking about overall experience about Mindbody I would say its good and easy to use and the it's fast in report generation Pros The reporting part and the flexibility in report generation which we can filter by categories, type etc. Cons As of my opinion the user interface feels a bit nostalgic but I like it. It would be cool if it would be more modern. And would be nice if we have "group by day" option in reports-sales by category. Review Source JM Jacob M. Lab tech assistant, coach, personal trainer Sports Used the software for: Less than 6 months ### "Endurance coach and personal trainer" November 20, 2025 5.0 Pros Easy to manage clients scheduling and information. It also looks professional but is easy to navigate! Cons At times, it has crashed and made difficult to log in. But not often. Other than that, I haven't been met with many issues. Review Source AR Abigail R. Corporate Wellness Concierge Health, Wellness and Fitness Used the software for: 1-2 years ### "Mindbody - the app for small businesses" February 28, 2025 5.0 Fantastic! I highly recommend for any new or existing business to use as their business platform Pros ease of use and functionality. I'm able to store account info, take payments seamlessly and utilize scheduling in one app Cons the log in process was a bit tricky at the beginning Review Source LB Lauren B. Founder Marketing and Advertising Used the software for: 1-2 years ### "Use But Improve" March 14, 2025 4.0 Somewhat neutral. It works but I think it could have a more user friendly experience. Pros Its helpful for booking lots of workout classes Cons It's not easy to navigate to my membership or studios I regularly book, it seems to prioritize showing me studios I've never been to and don't care about. Review Source SB Stephanie B. Massage therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "The Mindbody Experience" March 3, 2025 5.0 Over all I appreciate the fluidity and how intuitive the app is. Pros What I like most about the Mindbody app is the ease of use. Cons What I like least is when I get dropped and have to sign in again and I only have a few minutes between clients. Review Source CM Carolyne M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "One of the best but highly priced" September 17, 2024 4.0 was really excited at signing up to Mindbody and used every resource they offered me. After a year it was becoming costly. I could only put my own clients through and a few integrations didn't work. For a high-priced product - and they are the best they would be a good 1 stop shop for many. My own situation, it was too expensive for the features on offer. Pros Mindbody is feature-rich and takes away so many headaches with a booking system, payment system and holding client data. It freed up my time daily. Cons The price. They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly £100 a month on the smallest package Review Source LJ Leah J. Reception Health, Wellness and Fitness Used the software for: 2+ years ### "Mindbody Review" March 3, 2025 5.0 Great! I really like this software system. Pros It is easy to use, always helpful when I have questions. Cons When there are updates, the entire system does not work. Review Source JM Jordan M. Front desk Health, Wellness and Fitness Used the software for: Less than 6 months ### "Jordan's brief Mindbody review" June 22, 2025 4.0 For what we use the software for, Mindbody works decently well. Some of the drawbacks are mitigated by the ease of use and portability. Pros Mindbody is relatively easy to use. I like that it operates out of a browser so you are able to use the rest of your computer. I find that to be very convenient Cons Mindbody can freeze up somewhat often. It is nice that you can just refresh the page or log in and out to fix the freeze but it still happens fairly often. Mindbody can also be fairly slow and that can make transactions feel very tedious. Review Source DC Dylan C. Sport Performance Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Mind Body Review" February 27, 2025 4.0 Overall pretty easy to figure out to use and navigate so nim content with it Pros The interface is great and easy to navigate. Cons I wish you could create sessions and classes from the app. Review Source KC Kris C. Massage Therapist Alternative Medicine Used the software for: 1-2 years ### "Mindbody review" February 25, 2025 5.0 Very good. Its easy to use and works great for the most part. Pros Its easy to use. It shows all my appiontments easy. Cons Sometimes its lags or takes a while to load. Review Source RE Rachael E. Front desk Health, Wellness and Fitness Used the software for: 2+ years ### "Straight forward" March 6, 2025 5.0 User friendly across whole platform. Nice to be able to use it for multiple businesses Pros easy to navigate and use both on the business side and as a consumer Cons Cannot easily pay for another client and is time consuming to look up retail items individually rather than quick links or ability to scan Review Source AS Andre S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Pretty good" January 17, 2025 4.0 It was good overall. Certain aspects created a few issues but it was mostly good. Pros It had all the features you needed for operating a small fitness studio Cons I can’t remember the specific details at this time but I remember that I wasn’t able to offer session packages in a certain way and had to switch to biweekly billing as a work around. Review Source DM Drew M. Physiotherapist Health, Wellness and Fitness Used the software for: 2+ years ### "Definitely recommend. " March 19, 2026 5.0 From day 1 it has been easy to use and provided all the services you expect from an online system. Very user friendly. Pros Straightforward and simple it navigate. Always provide reminders for patients and chart/scheduling is easy. Cons I honestly can't think of any negatives. Of all the EMR platforms I have used Mindbody is up there with the best of them Review Source TK Taylor K. Engineer Hospitality Used the software for: 2+ years ### "Mindbody Application " January 16, 2025 5.0 I have only experienced Mindbody as a user, but am close with clients who use it as well. from a user standpoint is is great. but for clients can sometimes be finicky and is pricy. Pros The simplicity and user friendly app available on phones. Cons Mindbody is quite pricy for clients to have an account with. Review Source HM Heather M. Manager Consumer Services Used the software for: 1-2 years ### "Mindbody Online" October 29, 2024 3.0 I have been using it for 10+ years as an instructor and studio manager. It is quite basic and easy to understand but some things really need improving. Pros It is very handy to be able to use with multiple locations and the interfact is pretty user friendly Cons Lots of bugs and things take a bit to get resolved Review Source RP Rachel P. Physical Therapist, Pilates Instructor, Operations Manager Hospital & Health Care Used the software for: 1-2 years ### "Mindbody - great options in theory, very glitchy in practice " October 28, 2024 3.0 Mindbody was what we used when rolling out an online wellness program during the pandemic - in theory it appeared to have everything we needed, but in practice the system was very slow and led to dissatisfaction with clients in terms of booking, payments, and access to online offerings. Pros Large network of users - had potential to reach new client base Cons Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues Review Source SM Stacey M. Senior Program Manager Child Day Care Services Used the software for: 2+ years ### "Easy Booking" May 2, 2025 5.0 Very simply platform. I like the shop/search feature to discover other businesses in my area. Pros It's such an intuitive platform and allows you to easily have accounts with multiple studios without becoming overwhelming. Cons Very small complaint - I often forget which log in information to use, but I've grown more accustomed to it now! Review Source EF Evelin F. Operations Manager Health, Wellness and Fitness Used the software for: 2+ years ### "There are better, cheaper alternatives.. " October 14, 2024 3.0 I have now moved away from using Mindbody as a booking platform - found cheaper, and more user friendly alternatives. Pros Easy scheduling and visibility of class availability for customers, relatively easy use for studio staff. Cons Quite pricey for functionality. Multiple logins required for multiple studios. Frustrating limitations for custom reports. Review Source JC Jesse C. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "MindBody review" August 30, 2024 3.0 I like the design features of Mindbody and how clean the interface is. However, it's features are not designed for a solo practice, and more for larger studios with more than just massage going on. Pros I like that I could easily integrate the schedule with my calendar on my iPhone. I also liked the easy of customizing my schedule. Cons The price was too high for a solo practice. Review Source Similar Products Featured