# Page 3 | Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Mindbody the right Appointment Scheduling solution for you? Explore 2982 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/40229/MINDBODY/reviews --- Mindbody 4 (2982) [View alternatives](https://www.capterra.com/p/40229/MINDBODY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 3 - Reviews of Mindbody ## Showing most helpful reviews Showing 51-75 of 2982 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MD Maria D. Fitness Supervisor Health, Wellness and Fitness Used the software for: 2+ years ### "User Friendly and Great for Scheduling" February 2, 2026 4.0 Overall I love MindBody! It is a great tool for booking classes, courses and for scheduling. I love that I can go to a day and see everyone's schedule or go to my schedule and see the week. Pros I love that our members have an app that is user friendly. We can make changes to classes easily and keep track of schedules of all staff easily. Cons I do wish we could send out class and course specific emails. There is only one option for confirmations for classes/courses. Review Source SM Scott M. Managing Member Music Used the software for: 2+ years ### "Solid system for 17 years." April 23, 2025 4.0 Overall, it was a positive experience. That's why it took us 17 years to replace it for our lesson program. We were an early adopter of Mindbody being client number 1695. The \[sensitive content hidden\], called me directly after receiving my RFI to discuss our needs. He thought our requirements were well thought out and it was worth it to him to fulfill 6 enhancement requests to bring us on as a client. 6 months later, when the enhancements were complete, we launched Mindbody to manage our lesson business. It truly was the best ROI of any other system we ever implemented, managing up to 900 lessons per week across two locations. It was only when we found really good software developed specifically for weekly recurring private music lessons were we willing to migrate away from Mindbody. By that time as well, Mindbody had gone public then taken over by private equity. With that, the stability, uptime, and customer support had begun to falter. Pros Very stable program we used for 17 years. Even though our music lesson business was not in it's vertical, we were able to adapt to it's functionality and configure it to meet most of our needs. Cons It's not designed for weekly recurring appointments like private music lessons. It's focus is on classes. Over the span of 17 years, very little development was done on the appointments side of the software as compared to the classes. Switched from [ScheduleVIEW](https://www.capterra.com/p/9048/ScheduleVIEW/) ScheduleView was a MS Access database without payment processing or being able to apply payments to lessons. Review Source AT Anne T. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Product!" December 7, 2025 5.0 Our experience with Mindbody has been excellent. They are very quick to respond to our questions and I appreciate that someone from their team books a yearly review to go over our use of the software. We discuss how we are using the platform and revenue opportunities we might be missing. Pros I have found Mindbody easy to use and I appreciate their efforts to continuously improve their product. Cons We are currently very happy with all the features that we use with Mindbody- As a team we have no complaints! Switched from [Twin Oaks](https://www.capterra.com/p/84868/Twin-Oaks-Club-Management/) Mindbody was a better product and had more of the features we were looking for. Twinoaks at the time was very difficult to move around. Review Source SS STephen S. GM Health, Wellness and Fitness Used the software for: 1-2 years ### "Mindbody review shoot 360 Denver" October 29, 2025 5.0 Overall, my experience with Mindbody has been good. It’s easy to use, convenient for booking classes, and helps me stay organized with my fitness routine. Pros Mindbody makes booking fitness and wellness classes easy! Great for discovering new studios, managing schedules, and staying consistent with workouts. Cons The app can be glitchy at times, with slow load speeds and confusing navigation. Some classes or prices aren’t always updated accurately. Review Source JC Jason C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Mind Body Review" October 24, 2025 5.0 Overall its been a great experience, we have been using mind body with sifferent locations over the years Pros Mind body capital, Customer support, ease of use, appointment management, employee management & features Cons More mind body capital more often, to long of a wait in between paying off capital loan, if there was an option as soon as capital loan is paid in full, you automatically get reviewed for another capital loan to help scale and grown the business faster Review Source MH Michelle H. Practitioner Alternative Medicine Used the software for: 1-2 years ### "user review of mindbody" February 1, 2026 4.0 i wish the desktop experience was comparable to the app interface. It is more complicated than it should be to scheudle yourself, to book appointments and block out time. Pros I like the photos that help you conceptualize the services and offerings. I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one. Cons i think it could use a category for alternative healing modalities like reiki and energy work so users can find these options Review Source DS Denise S. Client Experience Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Newbie doing fine" June 12, 2025 4.0 As a relative newbie to all things Mindbody - i find the support wonderful when i call in and i love the follow up emails with more tips. The AI assistance is great just wish they could how to videos there sometimes Pros The ease of checking in our clients. The display is great for people with visual impairments. Would like the option to book into multiple same classes for a client (almost a button to book a certain number of the same class into the future). Cons I would love how to videos to learn Lead Management and Marketing Suite. I would like a quicker way to get back to the class or schedule window quicker ( last place where I was) from looking at a clients account and to also go from POS to the clients account after a sale - or have POS open in a new window Review Source MK Maren K. Co-owner Health, Wellness and Fitness Used the software for: 2+ years ### "Consistency with MindBody" November 17, 2025 4.0 Overall it has been consistent. Credit card processing is expensive and it would be nice if MindBody customers got a better rate by staying with MindBody for so long. Pros It a fairly consistent product that is easy to use if you take the time to play within the system. Our staff feels the same, except when their are major changes and it takes them time to locate where things are Cons Do not love the new interface. Does not fit well with right hand side menu and calendar especially on ipad. Calendar for appointments is so small. Should be able to expand and retract the main menu bar on right hand side Review Source JB James B. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Good But Could Be Better" February 2, 2026 4.0 Overall, I think it is a robust system for a multitude of business types. It would be better if there was a way to provide feature requests(which I have) that would provide improved client/business marketing options. Pros Customer support via live phone calls and follow up emails covering the topic of conversation with help articles. Availability to alpha test improvements is a plus. Cons The online Mindbody Help data base needs updating with better search results based on the search fields used. Too many off topic results are found that don't relate to the search terms. The user interface on the business side could use further improvement although the latest updates are generally better, with a couple of exceptions. Review Source MD Maggie D. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy platform for staff and clients. " September 7, 2025 5.0 Mindbody has been a great for our business. It offers a comprehensive suite of tools that make it easy to manage class schedules, appointments, client bookings, and payments all in one place. The platform is especially helpful for automating repetitive tasks, allowing us to focus more on our clients. The interface is generally user-friendly, and the mobile app is a great bonus for both staff and clients. Having clients book online has freed up a lot of our time. It’s convenient for the client and the staff. On the downside, the pricing can be a bit high. Pros Mindbody has one of the easiest booking systems available, integrates payment processing, schedules and class customization is quick and easy, and the mobile app is great for doing things on the go. Cons Occasional lag in customer service and higher price point than other platforms. There can be a learning curve for some of the more advanced features. Review Source MH Michael H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "MINDBODY works for me." October 28, 2025 5.0 Easy to use and work with. Support is great and 24/7. My clients rarely have an issue. I will never consider another platform as the ease of MINDBODY for me and my clients is too important. Pros A simple and effective system that gives myself and more importantly my clients an easy way to book into my studio. Cons The volume was of competitors to MINDBODY who think they can call me each week offering me something better. Impossible. MINDBODY is good. Review Source VR Verified Reviewer studio manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Mindbody review" August 5, 2025 3.0 It has been pleasant to work with, just can be a bit more efficient when it comes to checkout process Pros I enjoy the scheduling and appointment management part of Mind Body Software. I integrate well with other apps we use Cons there are a lot of buttons or windows you have to click before getting where you want to be to complete a task Review Source RR Renee R. Business Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Product and Service" November 3, 2025 5.0 I've be happy with the service overall. I had changed to another company at one time and went right back to Mindbody. Worked much more seamlessly and had more capabilities. Pros Customer support. Representatives are very helpful. Quick to respond and help walk through any issues. Cons As with any software, there are some limitations. No software perfectly can address every scenario or issue. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing Mindbody Worked more seamlessly. MindBody has more capabilities. Better customer service. Ease of use and navigation. Review Source DL DeAnn L. Business owner Health, Wellness and Fitness Used the software for: 2+ years ### "I am the owner " September 19, 2025 5.0 My overall experience is very good. They have continued to grow with the industry and add services. Pros I have been using Mindbody for over 10 years. They have very great customer service, Always helpful when I call and they go the extra mile to make sure my issue is resolved. Cons It is getting more expensive, but the value still outweighs the cost. They have many options for additional add-ons if you wish or you can do the basic services. Review Source Edison F. Front Desk Administration Health, Wellness and Fitness Used the software for: 2+ years ### "Mindbody Review " February 25, 2025 5.0 Mindbody is a very useful tool that we use every day at the gym that I work for. Their customer service is very helpful and insightful on the feature that this Product offers. Pros Ease of use. Can find members very easily. The reports are also very specific and good. You can tag clients and come back to them very easily, and that is a Feature that I use a lot in the Mind body Business app Cons There is no Apple Pay feature. Also, when adding clients, there is no option to swipe ID to cover a lot of the information in the new "Add clients" Screen. Review Source RS Razvan S. Fitness Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Mindbody: The Perfect Solution for Fitness Center Management & More!" February 26, 2025 5.0 I enjoy this product and it hasn't made me question whether to use a different management solution, this is the all in one package I was hoping for. Pros I enjoy the simplicity & ease of use. As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch cards, their training sessions, group exercise, and all of our products in one place. Running reports is a lifesaver because it helps me drive business and understand trends for the fitness clubs I manage. Cons Some of the settings can get a little confusing at times, but support is always available so I never get stuck for long. Review Source MS Melissa S. Director of Marketing and Communications Facilities Services Used the software for: 2+ years ### "Long time MB user" June 20, 2025 4.0 Generally pretty good, appreciate the support teams. Dissapointed in the price and branded app portal. Pros What I love most about using Mindbody is how seamlessly it connects our studio with our clients. It simplifies everything—from class scheduling and membership management to retail and reporting—so we can focus more on building community and delivering a great experience. I especially appreciate the integrated marketing tools and automation features, which help us stay in touch with our clients and keep them engaged without added effort. It’s intuitive, reliable, and built for the wellness industry, which makes all the difference. Mindbody gives us the tools we need to grow, stay organized, and show up for our clients daily. Cons Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift certificates online. Review Source RP Robin P. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Very good wide ranging capability from a well designed system" February 7, 2025 5.0 Generally excellent but struggled with support of card payments toward the end Pros It has a wide ranging and diverse functional capability. It is also excellent at running memberships which is very helpful Cons It became expensive and stopped supporting our card payment provider Switched from [PracticePal](https://www.capterra.com/p/138261/PracticePal/) Did not manage membership and had very linitednonkine capability Review Source Garrett E. CEO Medical Practice Used the software for: 2+ years ### "So powerful but going through changes" August 5, 2025 4.0 I think it gives the studios a strong understanding of what is going on. The regime change has been something to get used to but the are puuting in great effort to change the system for the better Pros The pure power of the business analytic behind it. Yes, the interface is a little dated, but the power is enormous. Cons The dated feel to it and the rebuild is taking a long time. They are trying to bring the product into the AI age and it has had its speed bumps Review Source HS Helena S. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Overall very satisfied Mindbody user" November 10, 2025 5.0 Overall I have had a great experience with Mindbody. The only thing that bothered me was that I want to be able to use the texting reminders feature. With me being such a small company I am a sol Proprietor and support was never actually able to help me get this implemented over the many time we tried. You need a TIN in order to do this. Pros I like how easy the software is to use. I also like how Mindbody is one of the most well known platforms out there. I enjoy using all the features available such as sending news letters, setting up mailing lists etc. The payment processing is also very easy to use. Cons The price, you get alot of features but for a very small one person company its a little expensive. With that said, they do offer you all the training you will need which is extremely helpful. Review Source AL Andi L. Associate Director Non-Profit Organization Management Used the software for: 2+ years ### "MindBody Review" September 20, 2025 4.0 I've used Mindbody for many years and still learning about features! I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for example. Pros Class management, reporting features, client management are all strong features of Mindbody. I appreciate the segmentation of reports available. Cons Some reporting features are limited. In Marketing Suite, email feature is clunky and hard to use. It would be nice to see this feature developed more. Review Source MB Michele B. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Mostly Good Once You Know The System" February 28, 2025 4.0 Mostly good. System does have a few restrictions I would love to see changed....like activation dates for clients purchases. Would be nice if administrator(me) could update an activation date Pros I'm very familiar with MindBody, so the ease of use works well for me. I've recently had a couple of good experiences with tech support though my most recent issue was unresolved and even the tech support person agreed it was an obvious mistake in your code. Cons I reported an issue with an absolute mistake in your code for enrollment restrictions where someone was obviously confused and coded it as if there are 12 days in a month...probably thinking 12 months in a year. As the result, any monthly memberships with less than unlimited allowed enrollments can only be restricted up to 12 days in a month. VERY obvious coding error. I haven't heard back about the fix for the obvious mistake and have no ide if it will be fixed. THis is a big problem for me because I recently created a monthly pricing option for more than 12 days in a month but less than unlimited and system won't stop clients from enrolling. Alternatives considered [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing Mindbody I didn't consider any other scheduling software packages at the time I was setting up business for my studio Review Source SE Sabrina E. General Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to Navigate" December 1, 2025 5.0 with all of the resent updates it makes it easier to navigate and find what you are looking for. It is very user friendly. Pros What I liked most about Mindbody is how easy it is to navigate through the system. The interface is intuitive, user-friendly, and makes it simple to find what you need quickly. Cons .With all of the recent updates, there really isn’t anything I dislike about Mindbody. The improvements have addressed previous pain points, so I don’t have any current concerns Alternatives considered [Arketa](https://www.capterra.com/p/212718/Sutra-Fitness/) Reason for choosing Mindbody because Minbody had an app and it seem more user friendly Review Source GM Glenn M. General Manager Entertainment Used the software for: 2+ years ### "A nice product!" October 28, 2025 4.0 Defintley serves our purpose in our type of business (golf simulators). Very user friendly and other than some long wait times for tech support they are responsive once you do get to talk to someone. Pros Ease of use and scheduling accountability is very good. The ability to move reservations and times around with ease is also very helpful for us. Cons Occasional confusion in online booking an appointment and charging guest but not giving the time on schedule. Review Source iM insel M. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Industry Leading complete tool " June 11, 2025 5.0 I am very Satisfied with MBO software. I love its dedication to expanding its industry-needed added services and needs. Pros It provides the full spectrum of tools needed for my yoga studio. It is a leading industry product that others have not bettered. Cons Cost. It is justified the amount being charged; however, for small businesses, the cost should be reconsidered. Review Source Similar Products Featured