# Page 100 | Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 100 - Is Mindbody the right Appointment Scheduling solution for you? Explore 2982 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/40229/MINDBODY/reviews --- Mindbody 4 (2982) [View alternatives](https://www.capterra.com/p/40229/MINDBODY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 100 - Reviews of Mindbody ## Showing most helpful reviews Showing 2476-2500 of 2982 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GP Gisela P. Pilates Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Works great but is expensive " August 22, 2019 5.0 Good Pros Customer support is fantastic, very easy to use Cons It’s the most expensive software out there. With the basic package you have limited use. You have to upgrade at almost double the cost to get additional features. Review Source TM Terra M. owner Used the software for: ### "love the scheduling" January 25, 2015 4.0 I love this scheduling system. Any thing i have wanted in the program they helped me on or add into the system within a few months. I don't like the accounting due to it includes gift cert as income that I am getting back. I can't use their spread sheets for income taxes since the income is not accurate. This is the only thing i have brought up and has yet to be fixed. A complete big plus if that was changed and save me a lot of extra time. Review Source Response from Mindbody February 6, 2015 Hi Terra! Thanks for your review of MINDBODY. We'd love to talk to you more about your experience with the income reporting feature. We've sent you an email to the primary contact address listed on your account with us. If you do not receive or have more questions, please feel free to contact us at reviews@mindbodyonline.com. PG Paula G. Certified Massage Therapist Used the software for: 1-2 years ### "Excess features make it confusing to use." November 7, 2017 4.0 online scheduling, text and email reminders, invoices, connecting payment with scheduling Pros ability to schedule online, email and text reminders, collection and management of client data, ability to send client invoices Cons Cumbersome for users who typically do not need the amount of features it offers, especially in the health and wellness profession. More expensive than other online schedulers which are more than sufficient. Review Source KG Kris G. Manager Used the software for: ### "The true definition of a user friendly system " January 17, 2015 5.0 When it come to learning the program and the customer service, these guys deserve a sixth star. MindBody has not only made our jobs easier here but has made us look a whole lot more professional. From the MindBody connect app, to the key tag system, and hopefully soon we will be integrating the merchant account. Customer service always sounds like they want to take as much time as it possibly will take to make sure your question is properly answered. The team over at MindBody is not only professional but they are calm and collective. They truly take ownership in solving whatever problem you may have and they are very efficient. I don't care if you are a small studio or a 12,000 sqft. gym with over 500 members, MindBody is the system that EVERYONE should be using. Review Source CL Christine L. Owner Used the software for: ### "Simplify!" May 8, 2015 4.0 I was a little hesitant at first to spend so much time setting up a system that I wasn't sure was actually going to be useful for me. I have been using it over a year now and it's been very good for my business. It keeps everything organized and simple. I can do work from anywhere when needed. I really appreciate all the reports I can pull up to helps me keep track of my business. I've used them in presentations to funders and financing agencies. the system makes it very inviting for my students to log in and choose their classes (this motivates them to actually show up to class). I know that there are many functions that I'm not using or promoting yet like the before and after pictures that clients can set up in their profiles. Still lots to be explored! Review Source VR Verified Reviewer Founder Health, Wellness and Fitness Used the software for: I used a free trial ### "I Hear Great Things, But Couldn't Figure It Out" October 4, 2018 3.0 Pros I hear it has all kinds of really great features, and people I work with try to get me to use it. Cons I could never figure it out! Maybe it takes a bit more patience, but I added and deleted this app several times. Review Source KC Kimberly C. Owner/Trainer Used the software for: ### "I love MindBody" November 17, 2015 5.0 MindBody has made it so much easier to stay on track with my record keeping. I'm no longer stressed, I'm keeping up on my monthly numbers. I'm even on top of my email marketing. MindBody has simplified my classes schedule making it easier to promote and publish my schedule both on my website and via email. I've also noticed increased traffic to my site. Prospective members are so much better informed about my business since beginning with MindBody. I am the sole owner and trainer wearing many hats at any studio, KimFIT. I feel more confident as I interact with current and prospective clients. Having all of this work handled with such ease has freed me up to be more creative and innovative with my training, doing what I love. Review Source Response from Mindbody August 23, 2018 Thanks for the review, Kimberly! TT Tamara T. assistant manager Retail Used the software for: I used a free trial ### "mindbody" July 14, 2022 4.0 Pros it keeps me responsible and helps me with anxiety Cons hard to navigate sometimes, can be confusing Review Source JM Janet M. Owner Used the software for: ### "Great for Scheduling!! Customer Support is AWESOME!!" October 31, 2015 5.0 We are not the typical MB client, so sometimes we have to figure out work-arounds and learn how to "make do." BUT... since workshop and appointment scheduling is our primary need, we have found that it's worth having to do the work-arounds for our retail side. In addition, MB is always tweaking the program to make it better -- and I love that! I can't say enough good stuff about Tech Support -- and just want to give a shout out to Trish Powell because she is truly "da bomb"! She knows MOST of the answers and can get me answers to any question I have -- and I don't have to wait months for the answer! When the software simply can't do what I need, she's helpful at figuring out what work-arounds will actually work. Review Source Response from Mindbody August 23, 2018 Thanks for your review, Janet! Jennifer T. Director of operations Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Really simple to use" November 13, 2018 5.0 Pros I use it for a Company called Bella Pole and I love how I can see the schedule with current up to the minute information. Cons I havent found anything yet that I do not like. Review Source VR Verified Reviewer Bezorger Consumer Goods Used the software for: I used a free trial ### "Huge beast" August 31, 2019 4.0 Pros This software is a huge and not great working beast. It does have everything you need, but the big challenge is too find it. Cons And if you find it, know that it won't be pretty. They could use some new designs. Review Source mC matt C. Health and Wellness Coordinator Health, Wellness and Fitness Used the software for: I used a free trial ### "MINDBODY Software" May 2, 2019 4.0 A user-friendly wellness service with millions of users! I would recommend this product to everyone! Pros An easy to follow, cloud-based management system for the wellness industry. Cons A slight learning curve at the beginning of startup ( Review Source VR Verified Reviewer Executive assistant Logistics and Supply Chain Used the software for: I used a free trial ### "Very efficient " February 7, 2023 5.0 Time efficient Easy to learnEasy to work with existing systems Pros The features are worth paying for.The ease to use and high data encryption to prevent leakage.Easy to learn. Cons The free plan leaves alot to be desired.A lot of pages don't load while offlineSlow loading of pages . Review Source JM Joe M. Owner Used the software for: Less than 6 months ### "Horrible customer service" September 24, 2018 1.0 This company is a Joke. Save your money Pros There is nothing good about this product. Ive had nothing but problems and the customer service is a joke. Cons My software worked the first week my business was open. It stopped working and they were zero help trying to fix my problem. Its been 4 days and I still haven't been helped with my issue. Constantly waiting on hold and being told they are working on the issue. Review Source AL Andreina L. RMT Health, Wellness and Fitness Used the software for: 2+ years ### "Annoying" September 15, 2022 4.0 Pros It is broad with respect to functionality Cons It is not user friendly and it needs too much attention for password keeping and stuff Review Source CW Clifford W. Business Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### " Best software ever!" June 6, 2017 5.0 Online scheduling, client control, and automatic payments are on top of the list. Pros The online scheduling and automatic payments make running a business extremely easy. I was able to customize the software to my business. This software has saved the business more than the cost of use. Cons The hardware should be able to be set up as part of the monthly payment. I would own all of it instead of none if this were the case. Review Source AH Audrey H. RN and Nurse Manager Medical Practice Used the software for: 1-2 years ### "Mindbody" September 8, 2022 5.0 Pros The app is very easy to use, and I can schedule an appointment within minutes! Cons I cannot think of any Cons to be totally honest! Review Source KC Kristen C. owner Sports Used the software for: Less than 6 months ### "LOVE MINDBODY!" April 24, 2019 5.0 Their software is so easy to use and helping me with scheduling, booking, and payment. Pros I loved the training from Neil. He was so helpful! Cons I wish there were more of the premium membership options in the lower level software. Review Source II Irene I. Freelance Design Used the software for: I used a free trial ### "Mindbody Review" December 31, 2021 3.0 Was not really for me. I downloaded it because someone recommended it and since I was starting my fitness journey it caught my attention. I thought it was an interesting app, I liked the booking features but ultimately did not meet my needs. My friend loves it though, so give it a try, it was just not a match for me. Pros \- Practical, especially if you have a crazy schedule. - Nice graphics and quality of design. - Helps to quickly check at what time gym classes are. - Innovative - Options to track your progress. Cons \- No Spanish options included. At least when I used it. - It bugs constantly, which is one of the main reasons I stopped using it. - Would not synchronize properly. - I thought the usability was confusing and stressed me out. - Had trouble navigating it. - The Calendar had constant glitches. Review Source OS Orsolya S. Online marketing manager Online Media Used the software for: Less than 6 months ### "The app that made me move more" October 6, 2019 5.0 I started practicing yoga with the help of mindbody which is great, and I'm already looking at boxing classes as well. Pros I discovered the Mindbody application while browsing in the app store. Now I use it quite frequently as it helped me pick a yoga studio near me. I've wanted to try yoga but I was afraid to just pick one place out randomly. The informative descriptions and reviews helped me to get started. Cons I can't think of something I don't like. It's easy to download, register and use. There could be more service providers in my area, but it is not only the app's fault. Review Source HW Hannah W. Dental Assistant Used the software for: 1-2 years ### "Easy to use for finding studios and deals in your area. " June 15, 2017 5.0 Pros I like that I can use Mindbody to sign up for all of my favorite studios and that the app informs me if my membership has run out. Cons I wish that I could select a class time to sign up for for mutiple weeks in a row just by hitting one button. Review Source JE Justin E. Owner Used the software for: Less than 6 months ### "The customer service was annoying" October 6, 2017 1.0 Pros The ability to have customers was great in the sense they could log in and or book classes without the owners Cons The people working for the company and the constant phone calls from customer service become overwhelmingly annoying Review Source Response from Mindbody October 24, 2017 Hi Justin- Thank you for sharing feedback about MINDBODY. We'd love to know more about how we can improve customer service. Could you send us an email at reviews@mindbodyonline.com sharing more about your experience? EG Everest G. NP Health, Wellness and Fitness Used the software for: 2+ years ### "MINDBODY Review" February 12, 2023 5.0 Pros I like that I can schedule easily for multiple companies Cons It makes you make several logins if you switch companies sometimes Review Source MD Mark D. Educator Higher Education Used the software for: Less than 6 months ### "Namaste" December 9, 2019 4.0 I have used the software app to schedule fitness and wellness appointments. Overall, I've been really happy with how easy the app is to use. It would be nice if you could gift a class through the app. I've not done so or been able to find how to do so on the app. Pros I liked the software because it was easy to find, and schedule, yogo classes. It was easy to find last-minute classes by using the sliding time frame option and registering was a snap. I was also able to find an acupuncturist through the app, which is very easy. Cons I didn't really find anything I didn't like about it. All of the yoga classes have been easy to find and register for. Review Source TB Tina B. Owner/Founder/Instructor/Practitioner Health, Wellness and Fitness Used the software for: 1-2 years ### "A No Brainer" February 13, 2017 5.0 The payroll expense of hiring someone to do analytics to determine who is ready for which service would be so costly. Frederick has the system down and the cost of this service is minimal as well as highly effective. Anyone looking for ROI that makes sense would utilize this service. Pros Simple to use. Cons N/A Review Source Similar Products Featured