# Enumerate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Enumerate Software - reviews, pricing plans, popular comparisons to other HOA products and more. Source: https://www.capterra.com/p/38478/Enumerate --- # Enumerate Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Enumerate ## What is Enumerate? Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for community associations, HOAs and condo associations. We make it easier to run associations by digitizing and optimizing their accounting processes, operational workflows, AR & AP payments, and resident engagement, ultimately reducing administrative tasks by over 75%. With tens of thousands of communities and millions of homes managed, Enumerate is a leader in supporting communities across America. ## What is Enumerate used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[HOA](https://www.capterra.com/hoa-software/)[Association Management](https://www.capterra.com/association-management-software/) Top alternative Featured Overall rating Based on 126 user reviews Reviews sentiment Positive 68% Neutral 12% Negative 20% Pros & cons Comprehensive property management tools Streamlined navigation and onboarding Slow and ineffective support Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Enumerate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://goenumerate.com/&name=Enumerate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Enumerate 3.8 (126) VS. [4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting Price Contact vendor Starting Price $69 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (125) Ease Of Use 4.7 (703) Value For Money 3.4 (83) Value For Money 4.7 (678) Customer Service 3.7 (118) Customer Service 4.8 (688) ## Enumerate alternatives Highest Rated [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/38478/Enumerate/alternatives/) ## Pros and Cons Comprehensive property management tools 81% positive reviews out of 37 Most reviewers describe property management features as reliable, scalable, and effective for organizing records and growth. Slow and ineffective support 44% negative reviews out of 57 Some users report customer support is unresponsive, difficult to reach, and often fails to resolve issues promptly. Lisandra J Accounting Assistant, 2 - 10 employees. "Support is slow to respond, and it usually takes multiple emails before the issue is resolved." Streamlined navigation and onboarding 87% positive reviews out of 30 Most users report ease of use enables quick staff training, efficient workflows, and accessible information. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Expense Tracking 4.4 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Accounting 4.2 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Billing & Invoicing 4.1 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Website Management 3.5 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Online Payments 4.2 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Accept and process online payment transactions Member Accounts 4.9 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Accounts held by members of an organization Enumerate 82 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Track, store, and access client contracts or licenses Accept and process credit card transactions Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track and collect membership dues Electronically collect payments for goods or services Reminders sent via email Pre-made examples and templates for emails A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Monitor and record expenses such as purchases or charges incurred Automatically collect recurring fees or dues from members Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Used by property managers Centralized accounting record which tracks all financial transactions Automation of the violations inspection process of homeowners associations Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows the calculation of fees for late rent payments Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access the system via a mobile application Accept and process online payment transactions Portal for property owners to manage property listings, upload documents, track payments and generate reports Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Notifications that are delivered to users as soon as an event occurs Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data For residential properties Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Create, manage and track all task activities and progression Implementation of various strategies to manage tax obligations via planning and maintaining compliance Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage, record and track all business exchanges in form of money and its related interactions in the system Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.7 (121) 3.7 Based on 121 reviews ## Pricing Value for money 3.4 (83) ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/38478/Enumerate/pricing/) Value for money 3.4 (83) 3.4 Based on 83 reviews ## Integrations [ Finicity](https://www.capterra.com/p/236810/Finicity/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (118) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (118) 3.7 Based on 118 reviews ## User reviews Overall rating 3.8 Based on 126 reviews Filter by rating 5(50) 4(35) 3(13) 2(9) 1(19) Mentioned topic Sorted by most recent AS Allison S. Marketing Administrative Assistant Management Consulting ### "Enumerate Review - It's ok." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 4, 2025 I feel like it's overall ok but not ideal. We have considered switching and probably would have already if it wasn't such a hassle to do that. I do wish that I could get more responsive customer service and have my issues actually resolved. Pros I like that Enumerate offers the ability to easily add CCRs and set the templates to auto populate so I can easily create my letters according to what the individual violation is to populate with my custom fields. I also like how we can easily input work orders with an included photo that emails directly to our vendors. Cons I do not like a few things: 1. The rental toggle within the accounts when toggled on serves no purpose and renters need to register for the percentage in the Board portal to populate. I have a ticket in for this currently and it has taken the representative weeks to respond every time I email them back. Depending on renters to sign up for Enumerate to populate this field would give an unrealistic percentage if all do not sign up. The rental toggle should populate this percentage as we as management can toggle that on when we know a unit is a rental. 2. I dislike that everything is sorted alpha-numerically. It would be much easier if the sorting put things in actual order. 3. We had put a ticket in to remove Passaic Arms from our portal report that is emailed to us (I believe monthly). It is still there. There was no resolution for this issue but we no longer manage this community. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Not sure - just to switch to cloud based and offer clients their own portal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2025 Hi Allison, thank you for your feedback. We’re glad our CCR tools and templates have been helpful, and we’re sorry for the challenges you experienced with the rental toggle and support delays. This isn’t the experience we aim to provide. We’ve shared your feedback with our teams and would welcome the chance to follow up and ensure everything is resolved. MC Melissa C. Owner Real Estate ### "Happy customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 3, 2025 Great customer service response time, easy to navigate, I would be happy to refer to fellow management companies. Pros Easy to use, homeowner access, customer service is excellent and quick especially \[sensitive content hidden\]! Cons Cost feels high for the amount of doors we have, many problems with the check template including adding my signature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 5, 2025 Hi Melissa, thank you for sharing your experience! We’re thrilled that you find Enumerate easy to use and that our customer service team has been responsive. We appreciate your feedback on pricing and the check template — it helps us continue to improve. Thank you for being a long-time customer and for recommending us! AD Anthony D. HOA PRESIDENT Accounting ### "It works sufficiently for the money you pay" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 3, 2025 It's roughly an 85% out of 100 it does have its glitches. Speed and performance are very good. The only problem I have is sometimes I like to go on at night when the servers are updating and you can't get anything done at that time. Pros The ease of changing ownership of properties. It is relatively a simple application to use but it needs to be made easier. Cons The amount of time it takes to get help when you need it. Some of the tutorials are very convoluted and need to be made easier for the common layman Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 5, 2025 Hi Anthony, thank you for sharing your review. We appreciate your feedback and are glad to hear you’re finding value in the product. Your comments help us continue improving the experience for all users. Thanks again for taking the time to provide your thoughts! CS Christine S. Assistant Accounting ### "Great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 3, 2025 Very positive. Some of the features are very positive and easy to use for people in the office and our communities. Pros It's very user friendly. We just started using Enumerate and most people are having an easy time with this new system. Cons I haven't encountered anything negative. But there is a lot to learn and I'm just beginning to explore all the functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 5, 2025 Hi Christine, thank you for sharing your experience! We're glad to hear that Enumerate has been user-friendly for your team and that the transition has been positive so far. We appreciate your feedback and are here to support you as you continue exploring the system. Thanks again for your review! AK Angela K. Admin Accounting ### "Support Representative \[sensitive content hidden\] was Awesome." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 My overall experience with my support representative \[sensitive content hidden\]i was above and beyond my expectations. Pros \[sensitive content hidden\] the support representative answered all my questions with knowledge and caring about my conerns. Cons I did not have any issues with support representative all of my issues were resolved in a timely mannter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2025 Thank you, Angela! We’re so glad our support team provided a great experience and resolved your concerns quickly. We appreciate your kind words and your trust in Enumerate! RM Raymond M. Chief of Patrol Hospitality ### "Enumerate Central great program for HOA's to manage certain aspects of the facility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2025 After getting to know Enumerate, it's easy to use without hassle. Now I can navigate the website with ease. Pros The ease of use, it is easy to find where you need to be for work orders or adding new owners or renters. Cons At first, it was hard to access things without knowing how to get to certain areas. The website was a little intimidating at first. Switched from [Condo Manager](https://www.capterra.com/p/106828/Condo-Manager/) I am not sure when the switch occurred, but my Patrol department uses Enumerate for resident information and work orders. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 28, 2025 We’re so glad to hear Enumerate has become easy to navigate and helps simplify your work—thank you for sharing your experience! ML Mercy L. Comptroller HR Real Estate ### "Has potential but still has a long way to go!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 27, 2025 We constantly had issues with the system not working properly. Wasn't able to run custom reports the way we wanted. Pros The interface is one of the best things the system offers. It is soft on the eyes. I like most of the report layouts. Cons Did not perform basic accounting functions like reflecting on the general ledger the bills that were entered when not approved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2025 We appreciate your feedback, Mercy, and are sorry for the difficulties you encountered. Your comments help guide our ongoing improvements to functionality and system performance. BW Bartley W. Direc try or Real Estate ### "Board member" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 August 27, 2025 Great! I was the one who introduced tops to our condo and am glad that I did it! Out managers and supervisors have started using all of it’s capabilit Pros I like the fact that they are continuing to improve the product! There is a big learning curve for a knee! Cons Learning curve! It takes to long for the process of getting help . Customer support should be automatic and not necessary to wait! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 28, 2025 Thank you for your feedback and support—and thank you for helping bring Enumerate to your condo! We’re happy to hear your team is benefiting from its features, and we appreciate your feedback on training and support. LJ Lisandra J. Accounting Assistant Accounting ### "Enumerate – Advantages and Disadvantages in My Opinion" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 26, 2025 I started working with Enumerate while learning accounting, and it turned out to be quite easy to use thanks to its clear structure Pros It is a fairly user-friendly system for accounting management, offering clarity, simplicity, and efficiency. Cons Reports have limited flexibility to be modified. Support is slow to respond, and it usually takes multiple emails before the issue is resolved. They should provide training in Spanish, even if technical terms remain in English. It is not useful that payments must be processed exclusively through ZEGO. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 28, 2025 We’re happy to hear Enumerate has been helpful in learning accounting and that you value its clarity and efficiency. Thank you for your suggestions—they’re important as we continue to enhance the platform. AG Ana G. Manager Real Estate ### "Management program " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2025 Great product and customer service is awesome. I open a ticket and immediately call a representative and am able to resolve my issue. Pros The program is very user friendly and has features to save you time when you have numerous associations. Cons The accounting prepaid feature is a bit complicated to set up so i reach out for assistance form one of the reps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 28, 2025 Thank you for sharing your experience—we’re thrilled Enumerate saves you time and that our customer service has been there when you need it. We appreciate your input on the prepaid feature as we work to make it even easier. [View all Reviews](https://www.capterra.com/p/38478/Enumerate/reviews/) Popular comparisons [DoorLoop vs Enumerate](https://www.capterra.com/compare/38478-211768/Enumerate-vs-DoorLoop)[Hostaway vs Enumerate](https://www.capterra.com/compare/38478-152433/Enumerate-vs-Hostaway)[Buildium vs Enumerate](https://www.capterra.com/compare/38478-47428/Enumerate-vs-Buildium-Property-Management-Software)[ResMan vs Enumerate](https://www.capterra.com/compare/38478-135182/Enumerate-vs-ResMan)[Entrata vs Enumerate](https://www.capterra.com/compare/20372-38478/Entrata-vs-Enumerate)[Rent Manager vs Enumerate](https://www.capterra.com/compare/2732-38478/Rent-Manager-vs-Enumerate)[TenantCloud vs Enumerate](https://www.capterra.com/compare/38478-133029/Enumerate-vs-TenantCloud)[Innago vs Enumerate](https://www.capterra.com/compare/38478-166893/Enumerate-vs-Innago)[AppFolio Property Manager vs Enumerate](https://www.capterra.com/compare/38478-92228/Enumerate-vs-AppFolio-Property-Manager)[Yardi Breeze vs Enumerate](https://www.capterra.com/compare/38478-164741/Enumerate-vs-Yardi-Breeze) [Guesty vs Enumerate](https://www.capterra.com/compare/38478-159377/Enumerate-vs-Guesty)[Propertyware vs Enumerate](https://www.capterra.com/compare/25491-38478/Propertyware-vs-Enumerate)[Condo Control vs Enumerate](https://www.capterra.com/compare/38478-143800/Enumerate-vs-Condo-Control)[PayHOA vs Enumerate](https://www.capterra.com/compare/38478-146693/Enumerate-vs-PayHOA)[Hemlane vs Enumerate](https://www.capterra.com/compare/38478-147198/Enumerate-vs-Hemlane)[Zillow Rental Manager vs Enumerate](https://www.capterra.com/compare/38478-209701/Enumerate-vs-Zillow-Rental-Manager)[RentRedi vs Enumerate](https://www.capterra.com/compare/38478-199707/Enumerate-vs-RentRedi)[Escapia vs Enumerate](https://www.capterra.com/compare/38478-134081/Enumerate-vs-Escapia)[Avail vs Enumerate](https://www.capterra.com/compare/38478-181119/Enumerate-vs-Avail)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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