# PrognoCIS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PrognoCIS Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/37932/PrognoCIS-EMR

---

# 

 PrognoCIS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PrognoCIS

## What is PrognoCIS?

PrognoCIS EHR is a comprehensive and customizable solution designed to meet the diverse needs of medical practices of all sizes and specialties. As a fully integrated solution PrognoCIS streamlines administrative workflows, simplifies documentation, enhances patient care, optimizes billing processes, and ensures regulatory compliance. Advanced reporting options enable Healthcare Providers to make informed decisions. Our fully integrated Telemedicine solution enables Providers to see patients anytime, anywhere. A robust patient portal provides secure communication, document sharing, online scheduling, and medication management. Additionally, the portal supports account management with online billing, engaging patients in their healthcare journey while providing transparency. We provide everything you need to not only grow your business, but to thrive.

## What is PrognoCIS used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Pain Management EMR](https://www.capterra.com/pain-management-emr-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)

Top alternative

Featured

Overall rating

Based on 295 user reviews

Reviews sentiment

Positive

82%

Neutral

9%

Negative

9%

Pros & cons

User-friendly and versatile features

Accessible training and onboarding resources

Slow and inconsistent technical support

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for PrognoCIS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://prognocis.com&name=PrognoCIS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PrognoCIS

4.1 (295)

VS.

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (295)

Ease Of Use

4.5 (708)

Value For Money

3.8 (65)

Value For Money

4.2 (578)

Customer Service

3.8 (291)

Customer Service

4.3 (644)

## PrognoCIS alternatives

[4.4 (364)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[3.9 (1,361)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (496)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (619)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/37932/PrognoCIS-EMR/alternatives/)

## Pros and Cons

User-friendly and versatile features

86% positive reviews out of 29

Most reviewers indicate features are intuitive, adaptable, and easy to use, enhancing efficiency and daily workflow.

Slow and inconsistent technical support

59% negative reviews out of 41

Most reviewers report technical support is slow, difficult to reach, and communication issues hinder timely problem resolution.

Accessible training and onboarding resources

89% positive reviews out of 27

Most reviewers find training and learning curve manageable due to responsive trainers, helpful videos, and ongoing support.

Supportive and knowledgeable staff

88% positive reviews out of 26

Most reviewers describe staff as friendly, responsive, and helpful, making implementation and daily use easier for teams.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Charting

4.3 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Calendar Management

4.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Document Management

3.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Patient Records Management

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Appointment Scheduling

2.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Electronic Payments

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

PrognoCIS 197 features

Representation of any object in 3D

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Use AI to convert voice into text automatically

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Before and after photos of procedure(s)

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage the treatment plan and coordination between care providers and patients with special health care needs

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Private online space that lets businesses securely share documents and provide information access to clients

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Automatically generates E/M codes based on information collected during patient charting

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Automated reminders and confirmations for booked appointments and events via text or email

A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients.

Manage, organize, and store contact information

Accept and process credit card transactions

Platform for customers to directly manage their appointments and profile

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create tailored assessments that test for specific relevant skills

Import and export data to and from software applications

Protect sensitive data for digital privacy

Tools that provide relevant information at specific times to support judgments and courses of action

Render images of the body for diagnostic and treatment purposes

Reporting completed by clinicians that summarizes health/medical diagnoses

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Create, edit, preview, and send faxes electronically

Electronically collect payments for goods or services

Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc.

Reminders sent via email

Electronic storage of staff/employee contact information and job status in a centralized repository

Create and securely store digital patient records

Define a process for transferring calls/tickets to management

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track family medical history to diagnose existing/new conditions and diseases.

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

Intended to be used by cardiologists

Software specialized for dermatologists

For family practices

Intended for medical use such as diagnosis, treatment, and consultation

Designed for Neurologists

For obstetrics and gynecology (OB/GYN) practices

Specialized software for Orthopedic practices

Designed for pain management practices & departments

For plastic surgery practices

Intended to be used by podiatrists

Designed for primary care doctors/facilities.

Must serve psychiatrists/psychiatric practices

Designed for urgent care/emergency facilities.

Intended to be used by urologists.

Store, manage and track all forms in a centralized location

Determine clinically appropriate and cost-effective medications and therapies for patients

Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children

To scribe and interpret the written words received from online or offline inputs

Hardware components included as part of the software system

Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status

Gaining access to confidential health documents and information

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Manage the intricacies of ICD-10 cataloging and ensure clinic compliance

Support for uploading and retaining image files in the cemetery records database

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Manage updates to member's immunization records and track individual allergies

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Checklist to confirm the incident and response.

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Activities related to the initial admission of a charge into the organization's care

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free

Receive lab results electronically

Submit and track requests for laboratory tests

Laboratory test results

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Translation of patients' medical files and bills into universal codes required by insurance

Records of patients' medical history

Alerts/warnings for potential allergies or interactions triggered by medications

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows medical providers to integrate with remote devices of many kinds in order to monitor patients.

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Certified for healthcare IT products based on the results from ONC-ATL

Send personal messages to clients or attendees

Create new forms and/or use ready-made online form templates

Online forms for managing client intake

Allows medical providers and/or customers to request previously filled prescriptions online

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Maintain records necessary for compliance with Occupational Health and Safety Administration requirements

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Ability to integrate with picture archiving and communication system to store diagnostic imaging files.

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Educational and medical resources that are delivered to patients online

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Observing and tracking a patient's health status, condition, and wellbeing

Online portal where patients can access information such as health records, treatment plants, etc.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Manage physician availability and schedules

Accept and process customer payments for products or services using hardware and software

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Customizable notes that help healthcare professionals document and track patient progress

Reporting on how each user, task or process has advanced since its initiation

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Train your system to interpret and transcribe voice messages

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Meet with patients remotely

Provide integration with third-party telehealth applications

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Review data from past periods to reveal recurring tendencies and predict future performance

Presenter can see and hear participants and vice versa

Pre-formatted documents and forms for Urgent Care processes.

Connect with meeting participants remotely over video

Monitor wait time and abandonment for incoming requests that have not been routed

Track and measure patient's vitals

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (294)

4.0

Based on 294 reviews

## Pricing

Value for money

3.8 (65)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.8 (65)

3.8

Based on 65 reviews

## Integrations

[

Klara](https://www.capterra.com/p/203066/Klara/)[

ReminderCall.com](https://www.capterra.com/p/161549/ReminderCall/)[

Crisp](https://www.capterra.com/p/151292/Crisp/)[

Elite](https://www.capterra.com/p/10002478/Elite/)[

MicroMD](https://www.capterra.com/p/74016/MicroMD-EMR/)[

Inphonite](https://www.capterra.com/p/121393/Inphonite/)[

Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/)[

iLab](https://www.capterra.com/p/268477/iLab/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (291)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (291)

3.8

Based on 291 reviews

## User reviews

Overall rating

4.1

Based on 295 reviews

Filter by rating

5(92)

4(127)

3(42)

2(20)

1(14)

Mentioned topic

Sorted by most recent

MR

Mary R.

Physician

Medical Practice

### "Great support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 12, 2025

I have been satisfied. EMR and RCM teams have been great regarding supporting product and helping me optimize my experience.

Pros

Customer support is excellent. Software is user friendly and provides what I need. Scanning feature makes up for my lack of direct interface w labs/imaging.

Cons

I did not optimize all of its features so whatever I felt it lacked was really my fault like text reminders for patients and direct faxing from charts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 29, 2025

Thank you for your kind words! We’re glad to hear you’re enjoying the user-friendly features and support from the PrognoCIS EMR and RCM teams. We’re always here to help you make the most of all our functionalities, such as text reminders and direct faxing—please feel free to reach out anytime!

LM

Lisa M.

Physician

Plastics

### "Poor Billing & Service. "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 10, 2025

Fair. Make sure to do as much customization in the beginning because the charges are high for further customization after.

Pros

Is adequate for basic practice management. Service is poor!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Cons

Service. Billing is terrible!!! Many of my claims were kicked back just for simple modifiers not included. They should be the experts in this, but that is not the case

Alternatives considered

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

Reasons for choosing PrognoCIS

Price. New practice. Needed basics at that time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2025

Thank you for sharing your feedback. We’re truly sorry to hear about your experience with our billing service and understand how frustrating it can be to face claim rejections. Your input is very valuable, and we’d like to learn more so we can address your concerns directly. Our team continuously works to improve service quality and claim accuracy, and we’d appreciate the opportunity to review your specific case. Please contact us at support@bizmaticsinc.com or reach out to your Customer Success Manager, and we’ll be glad to assist you further.

AU

Anonymous User

MD

Medical Practice

### "PrognoCIS EMR- Best Value for the money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2025

Overall, my experience with PrognoCIS has been very good. I have used it for 20 years. When compared to other systems, PrognoCIS is very easy to work with and the customer support has been great.

Pros

I started using PrognoCIS EMR from 2005. It was configured to Pain Management practice and it has been easy to use.

Cons

The templates, if not configured properly, can cause issues when the progress note is generated. It takes some effort to work through the templates to correct issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jason C.

Physician CEO

Medical Practice

### "Great Success with Prognocis!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 24, 2025

Very good. There was really only one issue i had in the last 3 years. Really it was almost an unavoidable error, yet prognocis worked diligently to correct and ensure no loss of revenue.

Pros

Incredible customer service! Often there would be a issue or need and I was always impressed with how quickly reps would contact me regarding my need and always were able to help me or resolve the issue.

Cons

Overall really nothing that I didn't like. In fact most of my deficiencies were more related to services prognocis offered that I elected not to utilize. I would highly recommend all available options and services to maximize prognocis.

Alternatives considered

[Ecwid](https://www.capterra.com/p/143648/Ecwid/)

Reasons for choosing PrognoCIS

The value for diverse full services was certainly better than eclinical.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2025

Thank you for the kind words and your recommendation of PrognoCIS EHR. We're glad our team could provide prompt and effective support, and it's great to know our platform met your needs over the years. We appreciate your trust in our services.

JP

Jordan P.

IT Manager

Medical Practice

### "PrognoCIS for a Multi-Specialty Multi-Clinic Set Up"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 15, 2025

Mostly great. And we love the serious improvement in communication over the last year. However the time to completion on certain feature requests/updates can sometimes be a bit frustrating.

Pros

Their fluidity when handling myriad requests and making an earnest attempt at every turn to address issues. The willingness to communicate and try their best to understand a given situation.

Cons

The time it can take for fixes and implementations. Additional charges for things like updating digital forms, API connections, and tabular reports.

Switched from

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)

I was not at the company at the time, but I believe it was related to how claims were handled.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2025

Thank you for sharing your experience with us. We're pleased to know our team’s responsiveness and commitment have been helpful to your practice. Your comments regarding implementation timelines and additional costs are important and will be shared with our team for continued improvement.

HP

Heather P.

Practice Administrator

Medical Practice

### "PrognoCIS review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

May 29, 2025

Overall, it was a positive experience being a client of PrognoCIS over these 5 years. We are only leaving due to the physician’s retirement.

Pros

Ability to customize documentation templates and communication templates and the initial low costs to startup and low recurring costs

Cons

Sometimes, tech support was unable accommodate our requests and the increasing costs were less than desirable.

Alternatives considered

[WeightmaniaPro](https://www.capterra.com/p/140258/WeightmaniaPro/)

Reasons for choosing PrognoCIS

Cost and customization were large selling points

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2025

Thank you for being a valued client over the past 5 years. We're glad PrognoCIS EHR Solutions was able to meet your customization and cost needs during your practice journey. We appreciate your feedback and continued support.

MB

Michael B.

Physician

Medical Practice

### "Suggest any physician should look at PrognoCIS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2025

Terrific would still be using if not retiring. The training part was excellent. The technical group was very attentive and with a quick response. The resource center had excellent training videos.

Pros

The ease of using compared to other more cumbersome types. I used it since 2012 and had no issues. The technical team is outstanding.

Cons

I cannot think of any least things. The ease of moving between the EMR part and billing part was so quick so you can keep abreast of payments with the EMR.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2025

Thank you for your long-term trust and support over the years. We're pleased to know that PrognoCIS EHR provided a seamless experience and that our technical and training teams met your expectations.

BB

Barbara B.

Senior IT Project Manager

Government Administration

### "Massachusetts"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 20, 2025

The Bizmatics' team has been very responsive to our requests. Our workflow is very different than typical clinics. Our workflows and reporting is dictated by state and federal regulations in which the engineers have taken time to understand and assist us with automated processes that have increased productivity and reduced error rates. The support team assigned to our account is great!

Pros

PrognoCIS workflow is streamlined for users. The EMR is easily customizable by admins. The engineers are able to develop interfaces with external sources (ie. equipment, data files) to automate data transfer.

Cons

Not enough engineers for timely development of requested customizations.

Alternatives considered

[EPIC](https://www.capterra.com/p/10010540/Destiny/)

[Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)

Reasons for choosing PrognoCIS

Flexibility of customizations. Ease of use. Overall value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2025

Thank you for your thoughtful review and continued partnership. We're glad to hear PrognoCIS EHR Solutions has supported your unique workflows and improved productivity. Your feedback on development timelines is appreciated and helps us prioritize better resource allocation.

AK

Anne K.

Practice Manager

Medical Practice

### "PrognoCIS EMR ok value for the money"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 26, 2024

Overall it has been a moderately good starter EMR, and the price was right. We are looking to upgrade after using it for 11 years to get more integration with EMR, billing and quality management.

Pros

This "free" EMR comes as a bonus for using PrognoCIS RCM. We have used it since 2013, and it has performed reasonably well. It does the job, has a patient portal, and is included with using PrognoCIS billing. When there are technical issues it is obvius that getting everyone up and running is a priority and so far, interuptions have been limited to < 1 day. Excellent customer service which is outsourced but enthusiastic.

Cons

It seems like the programming was done over time, and there are some annoying redundancies and inconsistancies, as well as glitches that pop up from time to time. As the field of medicine has grown in complexity, things that had been included are now add ons, which would add to the cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2025

Thank you for sharing your feedback and for being a valued user for 11 years. We appreciate your insights and are committed to continuous improvement - our team is happy to support you as you explore more integrated solutions.

PJ

Peace J.

Medical director

Health, Wellness and Fitness

### "Dubious practice "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 15, 2024

Subpar!! Not client friendly but will bill for services NOT provided

Pros

Nothing. We practical had to built our templates from billing to documentation

Cons

Poor client service. The worse. The will bill for services not rendered and resist any effort to help you resolve the issues

Reasons for choosing PrognoCIS

Cheaper !! But was false promise . This company will bill you for services not provided

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/37932/PrognoCIS-EMR/reviews/)

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