# Page 9 | Yardi Voyager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Yardi Voyager the right Real Estate Property Management solution for you? Explore 251 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/33832/Yardi-Voyager/reviews

---

Yardi Voyager

4.2 (251)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated February 26th, 2026

# Page 9 - Reviews of Yardi Voyager

## Showing most helpful reviews

Showing 201-225 of 251 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AD

Abbott D.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Yardi"

December 14, 2018

4.0

Pros

Once figuring out the software, it was pretty user friendly. It worked well for my property management company.

Cons

There was a learning curve to understand the system. It was pretty pricey.

Review Source

AM

April M.  
Property manager  
Real Estate  
Used the software for: Less than 6 months

### "Detailed software "

January 20, 2023

4.0

Pros

Have only been using a short time, seems easy to learn

Cons

Has lots of things to learn, takes time to do it all

Review Source

DM

Danielle M.  
bookkeeper  
Real Estate  
Used the software for: 2+ years

### "Yardi Review"

October 3, 2019

3.0

Not much experience with it.

Pros

I was hired at the end of using this software, so I barely knew how to use it, but it was complicated.

Cons

Ease of use was very minimal. It was pretty hard to navigate.

Review Source

NF

Nichole F.  
Leasing agent  
Commercial Real Estate  
Used the software for: 6-12 months

### "Love it!"

February 4, 2019

5.0

Pros

I love the ease of use that Yardi provides. Being new to the industry I was apprehensive of the lack of software knowledge I would he facing. Yardi made it easy to embrace my new career without worrying about having to learn difficult software.

Cons

I do wish that I had the ability to run more reports.

Review Source

TS

Trinity S.  
service suprivsor  
Real Estate  
Used the software for: 1-2 years

### "Yardi is a great system."

November 13, 2018

5.0

Pros

It makes completing work orders very easy.

Cons

Sometimes it runs really slow when everyone is trying to pull reports at the same time.

Review Source

JO

Jeff O.  
Administrative Specialist  
Real Estate  
Used the software for: Less than 6 months

### "Great Client database software"

October 13, 2016

5.0

I used this software to manage a large database of clients. I received a day of training and that was more than sufficient to get the hang of Voyager. For our purposes, I was easily able to search clients by first or last name, last 4 of ssn, or even the street they lived on. Was able to upload documents directly into the system and attach them to client profiles, which cut back on our paper usage and kept us from having to add more filing cabinets.

Pros

\-Efficient -Easy to learn, easy to use -Reliable

Cons

Interface can get clogged up with open windows. Sometimes when you click to open a link the page will open in the background and you will not notice. Not a big deal maybe just something to work on for the next software update.

Review Source

JB

Jeffrey B.  
Leasing Consultant  
Real Estate  
Used the software for: 1-2 years

### "Yardi voyager "

December 10, 2018

5.0

Pros

Posting money for tenants has become a breeze I love it.

Cons

Sometimes it can run a little slow which pushes me a little behind

Review Source

VC

Victoria C.  
Property manager  
Real Estate  
Used the software for: 1-2 years

### "Yardi, its what to pros use"

March 28, 2018

5.0

able to manage a huge property and also good for resume

Pros

Amazing for large complexes. I used this when working at a section 8 housing complex with 196 units. In fact the whole company raved about it. Its very complex and has a lot to offer.

Cons

It takes a lot of time to learn and understand. I was actually let go from one job for not knowing how to use it. I think if they offered an online course that you didnt have to pay for or maybe even do have to pay for it would help a lot

Review Source

SA

Sophie A.  
Online Business Owner  
E-Learning  
Used the software for: 1-2 years

### "The platform is easy to use."

September 19, 2017

4.0

This is a great tool for property management companies and accounts payables in the real estate field. I highly recommend it.

Pros

You can export excel files with Yardi. I also like that there is a quick menu setup for new users of the software. Once you use it a few times, it's pretty straight forward and easy to navigate.

Cons

There is no way to import excel files. I also dislike that each item clicks on opens it's own window. There should be a setting that overrides that.

Review Source

PJ

Patty J.  
Assistant Manager  
Real Estate  
Used the software for: Less than 6 months

### "Yardi Voyager Review"

February 17, 2019

4.0

It is an extremely tedious program and takes far too long to learn even for an avid computer user.

Pros

Access to multiple reports is extremely beneficial. The home page is helpful in accessing specific date.

Cons

There are too many steps for one task. In addition, instead of having everything on one page for ease of access there are far too many screens to gather information about one unit.

Review Source

NW

Nikki W.  
REALTOR  
Construction  
Used the software for: 6-12 months

### "Yardi Genisis"

July 19, 2018

3.0

Need to make ie easier to use

Pros

Good reporting, very detailed financial information. The help feature does help a lot when needed.

Cons

Not easy to learn, too many steps involved. Need to have less clicks involved and more user friendly.

Review Source

JB

Jarell B.  
Assistant Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Yardi Rocks"

February 5, 2021

5.0

Overall, I’d recommend this Voyager platform as a customer relationship manager tool!

Pros

What I like most about Yardi Voyager is the ability to feed in info from other sources for a streamline view of the pipeline.

Cons

There are times throughout the day where the Yardi Voyager stalls when attempting to achieve simple tasks such as uploading a small document.

Reason for choosing Yardi Voyager

Company implementation

Review Source

JH

JOSE H.  
manager  
Commercial Real Estate  
Used the software for: 6-12 months

### "TOO COMPLICATED, TOO MANT STEEPS AND NOT WHAT THEY PROMISE YOU"

March 20, 2018

3.0

WHEN THEY SELL YOU THIS PROGRAM EVERYTHING ITS POSSIBLE WHEN YOU START TO USE IT THEY TELL YOU SOME FEATURES ARE NOT AVALABLE IN THIS PROGRAM, THE PERSONAL THAT ARE SUPOSSE TO HELP YOU IMPLEMENT THE PROGRAM SOMETIMES THEY DONT KNOW HOW TO DO IT , AND NEED TO ASK OTHER PEOPLE IN THEIR COMPANY

Pros

LOTS OF REPORTS, AND INFORMATION, ITS A GOOD PROGRAM TO KEEP TRACKS OF PROPERTIES AND TENANTS.......

Cons

EVERYTHING ITS COMPLICATED , YOU NEED TO GO TRUE TO TOO MANY STEPS, ITS NOT FLEXIBLE, THE IMPLEMENTATION TEAM STILL DONT HAVE FULL KNOWLEDGE OF THE PROGRAM

Review Source

Response from Yardi Systems

March 26, 2018

Dear Jose, I apologize for the frustrating update experience you have described. Delivering excellent products and services has been Yardi's commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work to make things right. I will contact you, alternatively, please feel free to contact me at your convenience. Best Regards, Becky Sanvictores Vice President, Client Services Office 800.866.1124 x1140 becky.sanvictores@yardi.com

LF

Leah F.  
Office Manager  
Commercial Real Estate  
Used the software for: 1-2 years

### "Yardi Voyager - All in one Property Management software "

January 18, 2018

5.0

Overall I enjoy the software and would suggest it for any Property Manager!

Pros

I love being able the do all the accounting from one source. Yardi makes keeping track of leads as easy as a click of the button . I have no idea how are company lived so long without this product .

Cons

I wish that customer service was a little bit faster at getting issues resolved. It has taken sometimes two to three weeks to figure out software malfunctions.

Review Source

JH

Jeanne H.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Poor"

February 6, 2018

1.0

Training was poor; when you need assistance, many times tech's are not available; you leave a message and calls are not returned until possibly 2 days later; you always get a different tech who tells you a totally different way of approaching a problem.

Pros

It does have a lot of functions; you get what you pay for.

Cons

Difficult to maneuver, very unforgiving if you make a mistake and try to correct, Tries to cover too many aspects of setting up a property on different platforms

Review Source

HR

Hovhannes R.  
Accountant  
Construction  
Used the software for: Less than 6 months

### "Yardi Genesis 2"

November 9, 2017

4.0

Pros

We just started using and this software. The implementation team is very nice and helpful. Hope fully after the implementation it will be this easy to reach them. The software is easy to use and is stable. We haven't explore all the functionality, but I can tell that it does a lot more than our prior sowtwere - Skyline

Cons

During the implementation we had input all the data manually. It didn't have have import option. Only begining balances could be imported, but the tenant, vendors and chart of acc had to be manually imputed

Review Source

Alexander W.  
Broker  
Real Estate  
Used the software for: 6-12 months

### "Great Platform"

September 24, 2019

5.0

dealing with clients and other customers' needs in real estate world.

Pros

easy to use. has a lot of helpful features. it has a quick learning curve as well. so its easy to get new hires using it.

Cons

it is a little costly but again its all about you get what you pay for. i would like to see more mobile integration too.

Review Source

WA

Whitnee A.  
Community Manager  
Hospitality  
Used the software for: 6-12 months

### "Too Many Integration Errors"

January 24, 2019

2.0

Would not use again.

Pros

The software is great for accounting but doesn't work with our other system well.

Cons

This is not first time user friendly, nor does integration work well.

Review Source

DDG

Dee Dee G.  
Property Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Love Yardi!!!"

August 15, 2016

4.5

Pros

It's easy to use, easy to navigate, easy to move from resident to resident and also to find vendor information.

Cons

I wish there were more reports available to everyone and not just to certain companies, etc.

Review Source

AT

Ashley T.  
HR Generalist  
Real Estate  
Used the software for: 1-2 years

### "Yardi"

July 25, 2019

4.0

Pros

This product provides our company with a number of resources to minimize the use of multiple systems.

Cons

Integration on some pieces can be delayed.

Review Source

AH

Alexander H.  
Business Development  
Real Estate  
Used the software for: 1-2 years

### "Accounting Software for our property management "

December 12, 2017

4.0

Pros

The software is very well organized. We can track a lot of work processes within the website and it helps out team with many tenants and vendors.

Cons

Sometimes the pages take a while to load and often time out. The accounting team described the desire for it to do more for the price

Review Source

JB

Jodie B.  
Controller  
Commercial Real Estate  
Used the software for: 2+ years

### "Yardi - it's ok"

July 19, 2016

3.0

Pros

Large selection of modules/programs, great accounting processing.

Cons

Poor customer service, most departments do not talk to other departments within the same company.

Review Source

SW

Sab W.  
office manager  
Real Estate  
Used the software for:

### "good product"

October 10, 2017

4.0

Pros

layout is great, you can use it wherever you are, login is easy and fast, has more function than I need

Cons

it's pretty pricey. still use the older version and for what I need it it's good enough. eventually I will switch though

Review Source

JN

Joseph N.  
Property Associate  
Real Estate  
Used the software for: Less than 6 months

### "Great invoice processor"

February 7, 2020

5.0

Pros

I love how it is easy to filter between keyed invoices and those that are already in the workflow. It's easy to switch back and force and to code invoices accordingly.

Cons

Sometimes the jump from page to page has a lag time.

Review Source

NE

Nicholas E.  
Operations  
Financial Services  
Used the software for: Less than 6 months

### "A powerful but kind of clunky platform"

September 5, 2019

4.0

Pros

\- Many different functionalities - Strong reporting capabilities - Company with many options to built out future functions and pair with other platforms

Cons

\- Outdated user interface - Can be hard to navigate - Frequent bugs

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.