# Page 2 | Yardi Voyager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Yardi Voyager the right Lease Management solution for you? Explore 251 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/33832/Yardi-Voyager/reviews

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Yardi Voyager

4.2 (251)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 26th, 2026

# Page 2 - Reviews of Yardi Voyager

## Showing most helpful reviews

Showing 26-50 of 251 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lisa F.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Super-efficient way to manage your resident accounts"

October 28, 2025

5.0

Yardi makes containing everything about a resident super easy to find and makes the entire process from application to move in and beyond super-efficient. It makes going paperless wonderful! It's ease of obtaining what you are looking for and having everything at your fingertips is such a time saver.

Pros

It was easy to use and everything was in one spot. Made finding everything about your resident simple.

Cons

Sometimes I felt like there were too many steps with things but mostly I enjoyed everything about it.

Review Source

GH

Gloria H.  
Leasing Agent  
Real Estate  
Used the software for: 2+ years

### "A Decent Standard for Property Management Technology"

October 10, 2025

4.0

I have not used any other property management systems so I have nothing to compare it to, but it is functional as of now! I know they are making updated systems like Voyager 8 and CRM, so maybe those will be more user friendly and accurate.

Pros

That it can sync with other platforms and contains the most important information that I need to better serve my residents!

Cons

I feel that the interface could be updated and that I am still unaware of a lot of the features. It is not super user friendly- with extra training needed. Some of the information and statistics aren't accurate so I always try to double check important data. I have not interacted with their customer support much, but it was very difficult to find and not very helpful.

Review Source

AJ

Andrea J.  
Senior Accountant  
Commercial Real Estate  
Used the software for: 2+ years

### "From 7s to 8"

April 25, 2025

5.0

Overall experience is very positive. We currently use Yardi for our A/R, Property Management and Financial Reporting. We started on 7s and we are now preparing to move to Yardi 8.

Pros

The modules work well for our company and multiple departments are able to use the product seamlessly. We are excited to being using Yardi for our CAM reconciliations

Cons

Learning the different aspects of Yardi is time consuming but once you learn it, you can truly see the benefit

Switched from

[MRI Commercial Management](https://www.capterra.com/p/199962/MRI-Commercial-Management/)

There are more features in Yardi that met our needs as a commercial manager

Review Source

RT

Rebecca T.  
Property Manager  
Internet  
Used the software for: 2+ years

### "Yardi for Years"

August 1, 2025

3.0

Had used for several years and it just seems like the program is cumbersome. I would like the names of reports to be more similar to the actual report type and the filters to be more specific.

Pros

Once you learn the system it is fairly easy. Document storage and resident data is nice and the system knowledge of rental properties is nice.

Cons

Not the easiest to navigate. The reports aren't easy to sift through. I feel like there were a lot of clicks to find one thing.

Review Source

AR

Alice R.  
Regional Manager  
Real Estate  
Used the software for: 2+ years

### "If you have Yardi experience, then this is a simplified Yardi version. "

February 25, 2025

2.0

Efficient in managing day to day operations.

Pros

Navigation was simpler than yardi. Intergrated property management, accounting and leasing into a single platform.

Cons

System is complex and requires some time to learn especially if you are not familiar with yardi.

Switched from

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

New management with lessor budget at the time.

Review Source

MF

Michael F.  
Network Administrator  
Construction  
Used the software for: 6-12 months

### "Great Housing Software"

December 19, 2024

5.0

We began implementation in Feb and it was fully integrated within 60 days.

Pros

The software once setup is very user friendly and easy to navigate.

Cons

The setup can come with some growing pains. But what software company does not.

Switched from

[MRI Commercial Management](https://www.capterra.com/p/199962/MRI-Commercial-Management/)

MRI tenmast was dated and did not meet the needs that we had as we have grown into a much larger organization with not only management but owenership of properties.

Review Source

NW

Nicole W.  
Assistant Manager  
Commercial Real Estate  
Used the software for: 6-12 months

### "A Top Tier Property Manangment Software With Few Drawbacks!"

February 17, 2026

5.0

Yardi is one of my top choices for property management software despite drawbacks of slower customer service support. I find it's easy to train new team members due to the simplification of the user interface!

Pros

Yardi was a straight forward, comprehensive program that greatly improve day to day work flow for busy leasing offices. The user interface is easy for people to catch on to, even those who may not be as comfortable with learning new software. Reports are easy to find and I love being able to pull them as Excel spreadsheets so I can tailor them to my liking.

Cons

Customer service could be strong. While the support team can be helpful, often times I find that immediate needs cannot be met, which can hold up our processes. Bank reconciliation is easy, however, fixing or moving money can pose a challenge at times.

Review Source

TF

Theresa F.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Yes to Yardi! "

July 8, 2025

5.0

Great, user friendly, and great customer service. I have used all versions of Yardi since early 2000's so I am a fan!

Pros

User friendly, always upgrading to run better with the current technology, and offers zoom training and in person.

Cons

Very big company, may not have the one on one experience ass other smaller companies have. Its still great!

Review Source

CL

Capucine L.  
Responsable hébergement  
Real Estate  
Used the software for: 6-12 months

### "Intuitif et fiable "

May 29, 2025

5.0

Depuis que nous utilisons ce logiciel nous optimisons notre activité car les fonctionnalités disponibles sont facile de prises en main et fiables.

Pros

L’aspect le plus appréciable du logiciel est sa fiabilité et sa prise en main rapide et intuitive qui permet une utilisation optimale des fonctionnalités.

Cons

L’aspect le plus gênant du logiciel serait éventuellement son côté financier car l’acquisition peut représenter un certain coût.

Review Source

ZT

Zaria T.  
Leasing Agent  
Real Estate  
Used the software for: 1-2 years

### "Let’s go Yardi!"

August 3, 2025

5.0

I really enjoy Yardi. I miss using it. I now use Entrata and I realize how much I took Yardi for granted haha.

Pros

I like how everything from move ins to move outs and applications is on the dashboard as soon as you log in. You’re not having to hunt for all of it.

Cons

How glitchy it can be. For example if I’m leaving a memo and a resident comes to me and I go back to that memo after 5 minutes of talking to my resident , IT CLOSES OUT!

Switched from

[Entrata](https://www.capterra.com/p/20372/Entrata/)

I didn’t choose the switch. I switched management companies and they don’t utilize Yardi.

Review Source

TT

Tina T.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Yardi Voyager"

October 17, 2024

3.0

Yardi is a great program to use once you know how everything works and where it is located.

Pros

It was a huge step up from the previous software our company used. Functional. I liked the dashboard.

Cons

Everything was not under one main "house" program. Yardi (main program) and Rent Cafe/CRM (leasing). While they talk to each other, it was frustrating to have more than one program to use. Also, it took several months to truly get acclimated to using Yardi.

Review Source

CD

Clemente D.  
Senior Property Accountant  
Accounting  
Used the software for: 1-2 years

### "Yardi Accounting Software"

February 19, 2025

4.0

Yardi is a efficient and well placed software. A lot of our issues arose from a hasty and incomplete setup of the software, which led us to run into irreconcilable issues later down the line that would cost too much to resolve with Yardi.

Pros

There is functionality for any process you may want or need to do. They are willing to schedule meetings if there are any issues that arise.

Cons

Using it as an accounting software felt like a second consideration. A lot of processes included many redundant steps. If we did have an issue with how

Review Source

VR

Verified Reviewer  
VP, Marketing and Training  
Real Estate  
Used the software for: 2+ years

### "The gold standard of property management softwares"

December 30, 2024

4.0

Pros

Honestly I've been using it so long it's difficult to be that objective about it anymore, but I guess it's just the OG of property management software. It has some weird workflows in older versions but you get used to it.

Cons

Sometimes it's not very user friendly. Sometimes it's overly customized to the customer and there is a wish for more standardization so we can work together for better training and resource materials instead of having to write them all yourself as the customer.

Review Source

VR

Verified Reviewer  
Property Admin  
Real Estate  
Used the software for: 1-2 years

### "Best property Management Software"

November 19, 2024

5.0

Easy access, really awesome software to work with

Pros

It's the Best software to use for Property management, easy to add guests, has simplified way of processing applications and also keeps track of rent

Cons

the tab session expires really fast, sometime glitches to much

Review Source

CC

Conmesha C.  
Assistant Community Manager  
Real Estate  
Used the software for: 2+ years

### "Yardi review"

February 10, 2025

5.0

It's been very good aside from an occasional error with uploading attachments not being able to be seen except for the person who uploaded it.

Pros

I like how easy it is to use. It streamlines our invoice process

Cons

I wish it was easier to upload document attachments

Review Source

NS

Nicole S.  
Asset Manager  
Real Estate  
Used the software for: 1-2 years

### "Very happy with Yardi Voyager"

August 28, 2024

5.0

Overall Yardi is a great value and essential part of our business.

Pros

Yardi is best for our company because of the data integration and how multiple users can access everything.

Cons

There was a learning curve on running reports and a couple employees required additional training.

Review Source

JF

Jonathan F.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Yardi Voyager Software Useful for Property Managers"

July 11, 2024

4.0

Overall I like Yardi Voyager. It is a tool useful on a daily basis to track my building's financials as well as AR and AP.

Pros

I like the nearly unlimited ability to customize Yardi to a company's needs. Detailed information available and ability to compile financial reports are invaluable.

Cons

It can be very complex to use, requiring very detailed manuals. I don't find it very intuitive, but this may be due to the complexity of information it can provide.

Review Source

OK

Obaid K.  
Manager  
Real Estate  
Used the software for: 2+ years

### "Yardi is ok, has not changed in decades"

August 6, 2024

3.0

Yardi is what I first used when I got into the industry and it has remained the same. I do not like their CRM system though, it is not leasing agent user friendly

Pros

the occupancy and lease percentage on the dashboard

Cons

the leasing process, it was ok but not as efficient as other software

Review Source

TM

Tammy M.  
Building Admin.  
Consumer Services  
Used the software for: 2+ years

### "Yardi Voyager one of the greatest programs ever"

June 13, 2024

5.0

Many years using this program I just loved it when I moved to differ3ent company we still use it.

Pros

The ease to work your way through the program. Finding the sections you want to open quickly. Ease to learn. Very simple, not a hard to use program and everything in one place. I love it.

Cons

There are area's that I can not get into as they are not for my usage but they are there for the ones that need it.

Review Source

BL

Benjamin L.  
Director of Operations  
Real Estate  
Used the software for: 2+ years

### "One of the most challenging parts of my job is managing Yardi."

September 18, 2019

3.0

7s is a much better product than 6, which is a nice surprise. And payscan has worked well so far. In general, it's been a real struggle. It's just been really hard making Yardi work for my company. Occasionally, I come across a person who is great and knowledgeable, like \[SENSITIVE CONTENT HIDDEN\] and I try to reengage him or her but it's not always possible to get the same person to help. And sometimes you get one of the support team who is not very good and things can take a long time to get sorted out.....

Pros

It has a robust set of features and has many modules such as rentcafe that are native (hope I'm using that term properly) to the environment- meaning no need to integrate with third party software providers. Tech support is usually quick to respond.

Cons

You really need your own Yardi tech department to get the most out of it. If you don't it becomes critical to work with a Yardi consulting firm in order to customize the software to your business or implement new features. For some reason roommates are treated differently than "primary" lesees by the system. It's infuriating that residents are handled differently just because one was entered into the system first and is considered to be the "primary" resident, even when both folks are on the lease. Moving roommates in and out of the system is a nightmare for accounting. Customizing the leasing process and documents was so difficult and time consuming I had to fire Yardi from the job and engage an outside consulting firm. Yardi refunded my support hours upon request, so that part was good. The workflow is not set up to work in places like Boston or New York. The concept of a broker is foreign to Yardi folks. If you own or manage a single large property or community where all leasing is done in -house then no problem. If you own many properties in urban areas and rely on outside brokers to rent apartments choose a different software platform. Yardi support techs can be infuriating and there is no single person or team that is responsible for my account. I have team leaders for Voyager, Payscan, RentCafe, Lease Docs etc. but no single person is really "driving the train." I've been waiting 3 months or more for the correct version of my annual invoice.

Reason for choosing Yardi Voyager

Wasn't confident that either Appfolio or Buildium would be better and really wanted to automate our a/p so payscan was the easiest and fastest way to go.

Review Source

PW

Paul W.  
Consultant  
Construction  
Used the software for: 2+ years

### "Yard Voyager: A Must See Product"

May 17, 2018

4.0

If you're shopping for property management software, then, even if you're a small firm now, Yardi should be on your consideration list. You are planning to grow, right? It will be a selling point if you prospective clients that you use Yardi.

Pros

During my 35 years in commercial and multi-family residential real estate, I have literally watched the real estate management software industry grow up. I have used most of the best property management software companies' products at one time or another. Yardi has been an industry front runner virtually since its release. If you run a large management company with institutional clients, then chances are you already know all about Yardi, because many institutional owners require that their managers use Yardi. If you aspire to manage institutionally-owned ("investment grade") properties one day, then you should take a hard look at Yardi. It is highly competitive cost and feature-wise with its very best competitors. Call Yardi and ask for a demo. At the very least, you will get a taste of what top-of-the-line property management software looks like. I have recommended Yardi software to my property management clients on many occasions. In all fairness, one size does not fit all in the property management industry, and I have recommended one of Yardi's competitors instead more than once.

Cons

What I like least about Yardi also applies to its best competitors. That is, there is a lot of front-end setup required to use its most valuable features. And there is a steep learning curve to be overcome in its use. Intense training of your controller/accountant(s) may be required, and additional training of property managers. As a general rule, you should expect Yardi's implementation cost to equal or surpass its purchase cost. This goes double if you plan to host Yardi on a proprietary server at your company. Again, my comments here apply to Yardi's best competitors as well. The best property management software is powerful, feature rich, highly customizable, and, when properly implemented, speaks well of your company's professionalism in many respects.

Review Source

ID

Ian D.  
Propert Manager  
Real Estate  
Used the software for: 2+ years

### "Property Manager"

September 18, 2023

3.0

Pas mauvais, mais pas le meilleur sur le marché.

Pros

Facilité d’utilisation et relativement basique comme interface.

Cons

Certaines fonctionnalités sont difficiles d’accès ou réservées aux câdres dirigeant, alors qu’elles devraient être accessibles aux employés

Review Source

JB

Jennifer B.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Do not purchase this software!!"

February 15, 2023

1.0

I hate it.

Pros

Nothing. Even the UI is awful. Actually thier conference was fun but the product is awful.

Cons

It is way too complicated. I have used other software that is more robust and easier to use. Yardi has increased my workload. I will spend a full day on a Yardi task.

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

New job

Review Source

KL

Katie L.  
Property Management  
Real Estate  
Used the software for: 2+ years

### "Helps complete task in an organized, timely manner! "

February 29, 2024

5.0

Very easy to navigate, beginner friendly and easy to collaborate with others

Pros

It alerts you to any tasks due, keeps you on tract

Cons

Charges and payments can task can take over night to sync with other programs

Review Source

SM

Shahla M.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Yardi Voyager review"

December 5, 2023

5.0

Pros

huge database of the owners name, address and emails

Cons

Couldn't have access or upload to PDF format of the invoices for future checking and audit

Review Source

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