--- title: "Yardi Voyager Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Yardi Voyager the right Lease Management solution for you? Explore 257 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/33832/Yardi-Voyager/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Yardi Voyager 4.2 (257) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Yardi Voyager Ease of use 3.9 Customer Service 4.0 ## Pros and Cons in Reviews MR Meila R Leasing ConsultantCommercial Real Estate, 51 - 200 employeesUsed the software for: 1-2 years. “Overall great tool for property management, easy to place day to day reports, such as rent collections, deposits, credits, work orders and residents complaints and issues.“ August 3, 2026 MR Meila R Leasing ConsultantCommercial Real Estate, 51 - 200 employeesUsed the software for: 1-2 years. “I can\[t pinpoint high usage days but when it slowed down I would know there was high demand on it and when it would crash, the wait to get customer service on the phone was long.“ August 3, 2026 AC Adir C ManagerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “The platform’s comprehensive features have helped me streamline property management tasks, from accounting to tenant communication. While it took some time to get comfortable with the system, especially with the more complex functions, I’ve found that once you’re familiar with it, Yardi becomes an essential tool for efficient management.“ November 8, 2024 TR Tianne R Property managerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “It crashes all the time, doesn’t update new info at times.“ June 2, 2026 TR Tianne R Property managerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “The dashboard makes it easy to see how many tenants and work orders there are.“ June 2, 2026 RD Ruth D Property ManagementReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “It’s hard to navigate for beginners and takes a while to understand.“ April 14, 2026 AC Adir C ManagerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “Its an all in one platform is efficient, combining property management, accounting, and leasing in one place.“ November 8, 2024 GH Gloria H Leasing AgentReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “Some of the information and statistics aren't accurate so I always try to double check important data.“ October 10, 2025 ## Showing most helpful reviews Showing 1-25 of 257 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jay K. president Used the software for: Less than 1 year ### "inane auto replies" August 31, 2026 1.0 horrible to use and no oversight by human they are inane auto replies without human intervention everything Pros they are inane auto replies without human intervention everything, it's about the dumbest thing I've ever seen Cons everything, it's about the dumbest thing I've ever seen they are inane auto replies without human intervention everything Review Source R Reviewer Property Manager Used the software for: 3-5 years ### "Manager your accounts with Ease. " August 7, 2026 5.0 I love it. I always love coming back to working with Yardi. When I have switched to other companies and find out they do not have Yardi it is defiantly a bummer. Pros I love the ease of pulling reports. The reporting is so self-explanatory it makes property management day to day so easy. Check processing is so fast and efficient. Users can easily find what is needed. Security is top notch as well. You have to enter a code each time logging in. Cons I do not like that we do not have a text message option for our residents directly on their accounts. I also do not like not being able to customize my home screen. Review Source R Reviewer Leasing Mangaer Used the software for: 3-5 years ### "Great platform for intermediate users !" August 7, 2026 5.0 Pros The amount of features Yardi Voyager has makes it most enjoyable. It also has a secure database which enhances the overall product. Cons Yardi Voyager can be pretty complex at times and has an abundance of features which can deter the average user. Review Source R Reviewer Leasing Consultant Used the software for: 1-3 years ### "Great tool for property management, can improve your customer service." August 4, 2026 4.0 Overall great tool for property management, easy to place day to day reports, such as rent collections, deposits, credits, work orders and residents complaints and issues. Pros Easy to place day to day reports, such as rent collections, deposits, credits, work orders and residents complaints and issues. Cons I can\[t pinpoint high usage days but when it slowed down I would know there was high demand on it and when it would crash, the wait to get customer service on the phone was long. Review Source R Reviewer Property manager Used the software for: 3-5 years ### "Yardi makes you work harder" June 4, 2026 2.0 I do not like yardi! It is the worst property managment software I’ve ever had to use. It makes my job harder. Pros The dashboard makes it easy to see how many tenants and work orders there are. That’s about all I can say good about it. Cons It is not user friendly, the ledgers are hard to follow making it hard to explain things to tenants. It crashes all the time, doesn’t update new info at times. It is not easy to use. Review Source R Reviewer Property Management Used the software for: Less than 1 year ### "Best large property management system! " April 17, 2026 5.0 It’s awesome for large complexes and real estate operations, but not for smaller properties. It’s a necessity for managing large properties. Pros All in one powerhouse managing everything from leases, accounting, operations. It’s great for large complex portfolios. Cons It’s hard to navigate for beginners and takes a while to understand. Can be slow sometimes with glitches. Review Source R Reviewer Assistant Manager Used the software for: Less than 1 year ### "A Top Tier Property Manangment Software With Few Drawbacks!" February 20, 2026 5.0 Yardi is one of my top choices for property management software despite drawbacks of slower customer service support. I find it's easy to train new team members due to the simplification of the user interface! Pros Yardi was a straight forward, comprehensive program that greatly improve day to day work flow for busy leasing offices. The user interface is easy for people to catch on to, even those who may not be as comfortable with learning new software. Reports are easy to find and I love being able to pull them as Excel spreadsheets so I can tailor them to my liking. Cons Customer service could be strong. While the support team can be helpful, often times I find that immediate needs cannot be met, which can hold up our processes. Bank reconciliation is easy, however, fixing or moving money can pose a challenge at times. Review Source Rebecca T. Property Manager Used the software for: 3-5 years ### "Yardi for Years" November 25, 2025 3.0 Had used for several years and it just seems like the program is cumbersome. I would like the names of reports to be more similar to the actual report type and the filters to be more specific. Pros Once you learn the system it is fairly easy. Document storage and resident data is nice and the system knowledge of rental properties is nice. Cons Not the easiest to navigate. The reports aren't easy to sift through. I feel like there were a lot of clicks to find one thing. Review Source Jasmin K. Consultant Used the software for: 3-5 years ### "Yardi Voyager - One of best Property management tool" December 12, 2022 4.0 \- Reporting analytics are standardize and can be customized- Menu set, Functionalities can be customized and further enhanced- Easy to use Interface and system navigation Pros \- Easy of use- Useful Functionality- Easy to use Navigation- Good Product support- Product enhancement and customizations Cons \- Sometimes performance issue- Not suited for small enterprise Review Source KH Katy H. EVP Finance Used the software for: 3-5 years ### "Great ERP for large organizations" February 17, 2025 4.0 My experience overall with Yardi is good. Just understand what you are paying for and make sure your business is large enough to 'need' a package like this. Pros Robust program that offers a lot of ability for customization. Cons It is a bit too robust for small and mid-market companies who don't have the ability to pay for the required customization. Review Source MF Michael F. Network Administrator Used the software for: Less than 1 year ### "Great Housing Software" December 22, 2024 5.0 We began implementation in Feb and it was fully integrated within 60 days. Pros The software once setup is very user friendly and easy to navigate. Cons The setup can come with some growing pains. But what software company does not. Review Source GH Gloria H. Leasing Agent Used the software for: 3-5 years ### "A Decent Standard for Property Management Technology" October 13, 2025 4.0 I have not used any other property management systems so I have nothing to compare it to, but it is functional as of now! I know they are making updated systems like Voyager 8 and CRM, so maybe those will be more user friendly and accurate. Pros That it can sync with other platforms and contains the most important information that I need to better serve my residents! Cons I feel that the interface could be updated and that I am still unaware of a lot of the features. It is not super user friendly- with extra training needed. Some of the information and statistics aren't accurate so I always try to double check important data. I have not interacted with their customer support much, but it was very difficult to find and not very helpful. Review Source AR Alice R. Regional Manager Used the software for: 3-5 years ### "If you have Yardi experience, then this is a simplified Yardi version. " February 27, 2025 2.0 Efficient in managing day to day operations. Pros Navigation was simpler than yardi. Intergrated property management, accounting and leasing into a single platform. Cons System is complex and requires some time to learn especially if you are not familiar with yardi. Review Source Tina T. Property Manager Used the software for: 3-5 years ### "Yardi Voyager" October 24, 2024 3.0 Yardi is a great program to use once you know how everything works and where it is located. Pros It was a huge step up from the previous software our company used. Functional. I liked the dashboard. Cons Everything was not under one main "house" program. Yardi (main program) and Rent Cafe/CRM (leasing). While they talk to each other, it was frustrating to have more than one program to use. Also, it took several months to truly get acclimated to using Yardi. Review Source R Reviewer Financial Services Manager Used the software for: 3-5 years ### "Industry Standard PM Software that declined over time" April 27, 2022 2.0 We ceased using Yardi after many years, primarily due to the outrageous costs and at the end horrible customer support. They "a-la-carte" every module and the functions within each module can be limited unless you license everything. The main reason was we could not get customer/technical support. Support emails would go unanswered, phone numbers disconnected or unanswered. Their management team would get involved and still nothing would be responded to or helped. Pros User interface was easy to understand and use. You could create your own customized reports. Cons That is a long list. Rent Cafe (tenant portal) never worked right for our tenants. You could never get two different reports to give you the same answer. Not nearly enough automation options for day to day functions. The primary con was little to no customer/technical support. Even the numbers on their "Support" site were either disconnected or unanswered. Review Source R Reviewer Property Manager Used the software for: 1-3 years ### "Yardi is the best!" April 7, 2025 5.0 Overall experience is good, I do like their upgrades, and there IT communicates very clearly when needing help. Pros This software was the easiest property management software I have ever used. Cons It does take a while to get to the specific location that you want to get to, but the software is so easy it will get you to your right destination every time. Review Source R Reviewer Property Manager Used the software for: 1-3 years ### "Yes to Yardi! " July 10, 2025 5.0 Great, user friendly, and great customer service. I have used all versions of Yardi since early 2000's so I am a fan! Pros User friendly, always upgrading to run better with the current technology, and offers zoom training and in person. Cons Very big company, may not have the one on one experience ass other smaller companies have. Its still great! Review Source R Reviewer Leasing Consultant Used the software for: 1-3 years ### "Complexity meets necessity " February 27, 2025 4.0 Yardi is a very powerful property management tool to keep your community organized, however, it is not as straightforward as it could be. Pros What I like most about Yardi is the ability to document everything from start to finish. The ability to have other systems integrated so you don't have to switch often between sites and dashboards. Cons Yardi is a bit complex. Everything is not clear and any small adjustment of a calculation will send you back to the beginning where I would have to wait after creating a ticket. Review Source Conmesha C. Assistant Community Manager Used the software for: 3-5 years ### "Yardi review" February 12, 2025 5.0 It's been very good aside from an occasional error with uploading attachments not being able to be seen except for the person who uploaded it. Pros I like how easy it is to use. It streamlines our invoice process Cons I wish it was easier to upload document attachments Review Source VR Verified Reviewer Property Admin Used the software for: 1-3 years ### "Best property Management Software" November 25, 2024 5.0 Easy access, really awesome software to work with Pros It's the Best software to use for Property management, easy to add guests, has simplified way of processing applications and also keeps track of rent Cons the tab session expires really fast, sometime glitches to much Review Source R Reviewer Consultant Used the software for: 3-5 years ### "Yard Voyager: A Must See Product" May 23, 2018 4.0 If you're shopping for property management software, then, even if you're a small firm now, Yardi should be on your consideration list. You are planning to grow, right? It will be a selling point if you prospective clients that you use Yardi. Pros During my 35 years in commercial and multi-family residential real estate, I have literally watched the real estate management software industry grow up. I have used most of the best property management software companies' products at one time or another. Yardi has been an industry front runner virtually since its release. If you run a large management company with institutional clients, then chances are you already know all about Yardi, because many institutional owners require that their managers use Yardi. If you aspire to manage institutionally-owned ("investment grade") properties one day, then you should take a hard look at Yardi. It is highly competitive cost and feature-wise with its very best competitors. Call Yardi and ask for a demo. At the very least, you will get a taste of what top-of-the-line property management software looks like. I have recommended Yardi software to my property management clients on many occasions. In all fairness, one size does not fit all in the property management industry, and I have recommended one of Yardi's competitors instead more than once. Cons What I like least about Yardi also applies to its best competitors. That is, there is a lot of front-end setup required to use its most valuable features. And there is a steep learning curve to be overcome in its use. Intense training of your controller/accountant(s) may be required, and additional training of property managers. As a general rule, you should expect Yardi's implementation cost to equal or surpass its purchase cost. This goes double if you plan to host Yardi on a proprietary server at your company. Again, my comments here apply to Yardi's best competitors as well. The best property management software is powerful, feature rich, highly customizable, and, when properly implemented, speaks well of your company's professionalism in many respects. Review Source Katie L. Property Management Used the software for: 3-5 years ### "Helps complete task in an organized, timely manner! " March 1, 2024 5.0 Very easy to navigate, beginner friendly and easy to collaborate with others Pros It alerts you to any tasks due, keeps you on tract Cons Charges and payments can task can take over night to sync with other programs Review Source Christy N. Asst Property Manager Used the software for: 3-5 years ### "Yardi Voyager - Thumbs Up!" June 12, 2023 5.0 Overall - thumbs way up. I have found the system to be a reliable tool for Accounts Payable, General Ledger and Budget Creation & Management Pros Ease of use is at the top of my list regarding Yardi Voyager ... our company moved over to Yardi from another Real Estate Management Software about 12 years ago bringing us into the 21st century ... I love the ability to scan invoice images so when you need to refer to it later, it is at your fingertips. I rarely need to refer to hard-copy files anymore. Cons This would likely be report customization - though I could not say if that has more to do with our system administrators than Yardi itself, it can be time-consuming and (probably) costly. Review Source DS Darren S. Sr. Director Used the software for: 3-5 years ### "It Does Everything" October 9, 2023 5.0 It is not perfect and most often they do try to be quick with responding to issues. The people have been great to work with. Pros It is such a large package that it has everything you need to manage rental properties. Having a Canadian module is a great help too. Cons High cost of base licensing. Add-ons are very reasonable priced though. Unit based pricing does help . Review Source R Reviewer Real Estate Investor Used the software for: 3-5 years ### "Clunky website created by non-users." June 5, 2018 2.0 Pros The pros do not outweigh the cons. 1) One can use it online (same as lots of others). 2) One can use it for accounting AND property management. Not sure what else. Cons 1) Times out "for security" very quickly, yet it requires NO password to sign back on. It's just a nuisance timeout that makes you lose your work OR have to constantly remember to refresh. 2) Slow 3) Clunky system that doesn't really do a lot 4) WAY TOO many pop-up windows constantly opening. Let ME decide if I want a pop-up. 5) Way too many fields that do absolutely nothing 6) It probably can do a lot, but who knows since it's not designed by property managers and has too much non-usable information on every screen (tons and tons of non-used fields). Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.