--- title: "Yardi Voyager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Yardi Voyager Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more." source_url: "https://www.capterra.com/p/33832/Yardi-Voyager/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Yardi Voyager Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Yardi Voyager ## What is Yardi Voyager? Yardi property management solutions minimize risk and increase revenue with a single, mobile-friendly system for marketing, leasing, payments, asset maintenance and other operations, with easy drilldown. Real-time analytics, role-based dashboards, AI tools and other features drive smart decisions and ensure business-wide transparency. Other benefits include reduced staff turnover from automated recurring tasks and improved collaboration.​ ## What is Yardi Voyager used for? [Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/) Recognitions Shortlist Overall rating Based on 257 user reviews Reviews sentiment Positive 81% Neutral 12% Negative 7% Pros & cons Robust customizable reporting tools Comprehensive property management platform Inconsistent customer support experience Frequent glitches and errors Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Real Estate Property Management / 2026 - HOA / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Yardi Voyager alternatives Highest Rated [4.9 (533)](https://www.capterra.com/p/166893/Innago/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (653)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/33832/Yardi-Voyager/alternatives/) ## FAQs about Yardi Voyager Overview ### What problems does Yardi Voyager solve? Yardi Voyager solves fragmented property operations by unifying leasing, accounting, tenant records, work orders, and portfolio data in one system. It reduces manual commission and financial reporting, simplifies month-end drill-downs, and improves visibility across multiple properties. Property managers, accountants, leasing teams, and large real estate operators benefit most. Answer based on 126 reviews Overview ### Which roles and teams benefit most from Yardi Voyager? Yardi Voyager is most used by property management teams, including property managers, assistant managers, and community managers, who oversee leasing, resident operations, and portfolio performance. Accounting and finance staff use it for rent tracking, budgeting, and reporting, while leasing teams and consultants support tenant workflows, occupancy management, and process optimization. Answer based on 255 reviews Overview ### What company size and industries is Yardi Voyager built for? Yardi Voyager serves small businesses in real estate first, with 62% of reviewers from small companies and 71% from Real Estate. It is built for property managers, real estate companies, commercial landlords, multifamily operators, affordable housing providers, and senior living communities, with additional use in Commercial Real Estate at 11%. Answer based on 257 reviews Features and Usability ### What are the key features of Yardi Voyager? Yardi Voyager includes core property management features like lease tracking, rent collection, tenant portals, and work order management, plus differentiators such as accounting with general ledger, accounts payable, and budgeting. Reviewers also frequently highlight customizable reporting, dashboards, multi-property portfolio tracking, and third-party integrations for connected real estate operations. Answer based on 82 reviews Integrations ### Which third-party tools and platforms does Yardi Voyager integrate with? Yardi Voyager integrates with five third-party tools mentioned by users: Entrata for resident portals, lease management, and CRM-related workflows; Anaplan for financial planning; Kyriba for payments and bank activity; Property Vista for tenant portals and payments; and LeadManaging for rental availability tracking. Answer based on 19 reviews Getting Started and Support ### How easy is it to onboard and train a team on Yardi Voyager? Yardi Voyager offers mixed onboarding: frontline staff and nontechnical users often learn basic tasks quickly, while admins, accountants, and teams handling setup or customizations usually need more time and sometimes outside help. Training is available through in-person sessions, live online training, webinars, videos, and documentation, though support responsiveness varies. Answer based on 63 reviews Getting Started and Support ### What customer support options does Yardi Voyager offer, and how do users rate the experience? Yardi Voyager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as helpful, involved, and effective for setup and troubleshooting, with useful training materials. Still, others report slow replies, inconsistent expertise, difficulty reaching the right person, and delays during complex implementations or account issues. Answer based on 55 reviews Features and Usability ### Is Yardi Voyager easy to use? Yardi Voyager gets easier with training and daily use, but many teams find the first experience complex and not very intuitive. Property managers and accounting users like having resident, leasing, and financial data in one place, while some mention dated screens, extra steps, slowdowns, and occasional setup-related confusion. Answer based on 77 reviews Features and Usability ### How customizable is Yardi Voyager? Yardi Voyager offers deep customization for property management, accounting workflows, fields, reports, and integrations, which appeals to enterprise and multi-property teams. That flexibility also adds complexity, and some smaller organizations find setup time-consuming, costly, or too dependent on consultants, internal admins, or carefully planned implementation. Answer based on 38 reviews ## Pros and Cons Robust customizable reporting tools 77% positive reviews out of 60 Most reviewers indicate reporting offers detailed, flexible, and easy-to-generate financial and operational reports for various needs. Nicole W. Assistant Manager, 51 - 200 employees. "Reports are easy to find and I love being able to pull them as Excel spreadsheets so I can tailor them to my liking." Inconsistent customer support experience 47% negative reviews out of 47 Some users report customer support is difficult to reach, slow to resolve issues, and lacks knowledgeable assistance. Comprehensive property management platform 88% positive reviews out of 42 Most reviewers describe property management as streamlined, combining accounting, leasing, and tenant communication in one system. Anonymous User Property Admin, 51 - 200 employees. "It's the Best software to use for Property management, easy to add guests, has simplified way of processing applications and also keeps track of rent" Frequent glitches and errors 94% negative reviews out of 35 Most reviewers report bugs and issues cause crashes, data loss, confusing errors, and inefficient workflows during daily use. Collin W. Community Manager, 501 - 1,000 employees. "Glitches regularly without warning and I often lose what I'm working on, having to start over. " ## Features AI summary Based on 1,818 Real Estate Property Management reviews Capterra data shows that buyers of real estate property management software rank the following features as their top priorities: - **Rent Tracking** (**68%** of reviewers rated this feature as critical) - **Payment Processing** (**64%**) - **Accounting** (**57%**) Yardi Voyager supports all three of the features reviewers rate most highly: **Rent Tracking**, **Payment Processing**, and **Accounting**. Together, these capabilities help businesses monitor tenant payments, process transactions accurately, and maintain clear financial records, allowing teams to manage property operations more efficiently and keep revenue and reporting on track. Payment Processing 4.3 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Accounting 4.2 (26) 73.08% of 26 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Lease Management 4.1 (37) 64.86% of 37 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Tenant Portal 4.1 (34) 70.59% of 34 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Financial Management 4.5 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Rent Tracking 4.2 (42) 71.43% of 42 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Yardi Voyager 70 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Commercial Leases: For commercial leases - Commercial Properties: Designed to serve commercial properties - Commercial Property Management: Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Commercial Real Estate: For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings - For Property Managers: Used by property managers - General Ledger: Centralized accounting record which tracks all financial transactions - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Residential Properties: For residential properties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Task Management: Create, manage and track all task activities and progression - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trust Accounting: Manage bookkeeping for client trust accounts - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (257) 4.2 Based on 257 reviews ## Pricing Value for money 4.0 (203) Value for money 4.0 (203) 4.0 Based on 203 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (218) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (218) 4.0 Based on 218 reviews ## User reviews Overall rating 4.2 Based on 257 reviews Filter by rating 5(123) 4(85) 3(31) 2(11) 1(7) Mentioned topic Sorted by most recent JK Jay K. president Real Estate ### "inane auto replies" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 26, 2026 horrible to use and no oversight by human they are inane auto replies without human intervention everything Pros they are inane auto replies without human intervention everything, it's about the dumbest thing I've ever seen Cons everything, it's about the dumbest thing I've ever seen they are inane auto replies without human intervention everything Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 2, 2026 The Voyager team aims to provide exemplary customer service. If you have specific issues that you wish to escalate, please click the "See all the ways to contact us" button at the bottom left corner of the yardi.com website. Please include in your information that you are following up on a review submitted to G2 Digital Markets. AG Amy G. Property Manager Real Estate ### "Manager your accounts with Ease. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2026 I love it. I always love coming back to working with Yardi. When I have switched to other companies and find out they do not have Yardi it is defiantly a bummer. Pros I love the ease of pulling reports. The reporting is so self-explanatory it makes property management day to day so easy. Check processing is so fast and efficient. Users can easily find what is needed. Security is top notch as well. You have to enter a code each time logging in. Cons I do not like that we do not have a text message option for our residents directly on their accounts. I also do not like not being able to customize my home screen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 2, 2026 Amy, the Voyager team appreciates your input. Reporting functionality is a key element of the platform and we're pleased it meets your organization's needs. JA Josh A. Leasing Mangaer Real Estate ### "Great platform for intermediate users !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 6, 2026 Pros The amount of features Yardi Voyager has makes it most enjoyable. It also has a secure database which enhances the overall product. Cons Yardi Voyager can be pretty complex at times and has an abundance of features which can deter the average user. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 2, 2026 Thanks for your review. The Voyager team is pleased that the platform meets your business needs. MR Meila R. Leasing Consultant Commercial Real Estate ### "Great tool for property management, can improve your customer service." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 3, 2026 Overall great tool for property management, easy to place day to day reports, such as rent collections, deposits, credits, work orders and residents complaints and issues. Pros Easy to place day to day reports, such as rent collections, deposits, credits, work orders and residents complaints and issues. Cons I can\[t pinpoint high usage days but when it slowed down I would know there was high demand on it and when it would crash, the wait to get customer service on the phone was long. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 2, 2026 Thanks for your input. Your feedback is helpful and the Voyager team is pleased that the platform meets multiple needs for your organization. TR Tianne R. Property manager Real Estate ### "Yardi makes you work harder" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 2, 2026 I do not like yardi! It is the worst property managment software I’ve ever had to use. It makes my job harder. Pros The dashboard makes it easy to see how many tenants and work orders there are. That’s about all I can say good about it. Cons It is not user friendly, the ledgers are hard to follow making it hard to explain things to tenants. It crashes all the time, doesn’t update new info at times. It is not easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thank you for your input, and we regret to hear you are experiencing difficulties. If you wish to escalate your issues to support experts, you may do so through the "See all the ways to contact us" link at the bottom left side of the yardi.com home page. If you take this course of action, please mention that you are following up on your G2 Digital Markets review. RD Ruth D. Property Management Real Estate ### "Best large property management system! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 14, 2026 It’s awesome for large complexes and real estate operations, but not for smaller properties. It’s a necessity for managing large properties. Pros All in one powerhouse managing everything from leases, accounting, operations. It’s great for large complex portfolios. Cons It’s hard to navigate for beginners and takes a while to understand. Can be slow sometimes with glitches. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thank you for your review. Voyager was designed as a comprehensive platform for property management. You may wish to consider Yardi Breeze if you are seeking options for smaller portfolios. NW Nicole W. Assistant Manager Commercial Real Estate ### "A Top Tier Property Manangment Software With Few Drawbacks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 17, 2026 Yardi is one of my top choices for property management software despite drawbacks of slower customer service support. I find it's easy to train new team members due to the simplification of the user interface! Pros Yardi was a straight forward, comprehensive program that greatly improve day to day work flow for busy leasing offices. The user interface is easy for people to catch on to, even those who may not be as comfortable with learning new software. Reports are easy to find and I love being able to pull them as Excel spreadsheets so I can tailor them to my liking. Cons Customer service could be strong. While the support team can be helpful, often times I find that immediate needs cannot be met, which can hold up our processes. Bank reconciliation is easy, however, fixing or moving money can pose a challenge at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thank you for your input. Accounts of user experiences help the Voyager team enhance the platform's functionality and value. Lisa F. Property Manager Real Estate ### "Super-efficient way to manage your resident accounts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2025 Yardi makes containing everything about a resident super easy to find and makes the entire process from application to move in and beyond super-efficient. It makes going paperless wonderful! It's ease of obtaining what you are looking for and having everything at your fingertips is such a time saver. Pros It was easy to use and everything was in one spot. Made finding everything about your resident simple. Cons Sometimes I felt like there were too many steps with things but mostly I enjoyed everything about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thank you for your review. Good to know Voyager is delivering value as an end-to-end platform for property management. GH Gloria H. Leasing Agent Real Estate ### "A Decent Standard for Property Management Technology" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 October 10, 2025 I have not used any other property management systems so I have nothing to compare it to, but it is functional as of now! I know they are making updated systems like Voyager 8 and CRM, so maybe those will be more user friendly and accurate. Pros That it can sync with other platforms and contains the most important information that I need to better serve my residents! Cons I feel that the interface could be updated and that I am still unaware of a lot of the features. It is not super user friendly- with extra training needed. Some of the information and statistics aren't accurate so I always try to double check important data. I have not interacted with their customer support much, but it was very difficult to find and not very helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thank you for your review. User input such as yours helps the Yardi team enhance Voyager's utility as a property management platform. ZT Zaria T. Leasing Agent Real Estate ### "Let’s go Yardi!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 3, 2025 I really enjoy Yardi. I miss using it. I now use Entrata and I realize how much I took Yardi for granted haha. Pros I like how everything from move ins to move outs and applications is on the dashboard as soon as you log in. You’re not having to hunt for all of it. Cons How glitchy it can be. For example if I’m leaving a memo and a resident comes to me and I go back to that memo after 5 minutes of talking to my resident , IT CLOSES OUT! Switched from [Entrata](https://www.capterra.com/p/20372/Entrata/) I didn’t choose the switch. I switched management companies and they don’t utilize Yardi. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thank you for your review. The Yardi team hopes you have the opportunity to use Voyager again. 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