--- title: "QCommission Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is QCommission the right Compensation Management solution for you? Explore 191 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/32288/QCommission/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- QCommission 4.5 (191) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of QCommission Ease of use 4.2 Customer Service 4.8 ## Pros and Cons in Reviews AR Allison R CFOAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “QC created software that meets our commission processing and reporting needs, and they're always making improvements. “ September 9, 2026 JB Jenalyn B Asst Manager, PayrollAutomotive, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I also find that running reports takes time (probably 3-5 mins to get a report).“ August 3, 2022 AR Allison R CFOAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “Their support is very responsive, solves any issue that comes up. “ September 9, 2026 SV Shai V CFOFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months. “a little expensive to me, and the software has many other features that don't apply to me“ July 19, 2022 AR Allison R CFOAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “We've received great feedback from the team, and it was easy for them to learn.“ September 9, 2026 JH Joel H Business Integration ManagerFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years. “Calculation of splitting commissions between multiple agents has been quite useful.“ July 28, 2022 ## Showing most helpful reviews Showing 1-25 of 191 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Director Finance Used the software for: 3-5 years ### "QCommission Unlimited" October 5, 2026 5.0 After 10+ years using QCommission, it checks all of the boxes that we needs to execute and pay sales commissions. Pros I have been using QCommissions for 10+ years and have found it to be the perfect tool to meet our needs. QCommission is deeply customizable to meet complex commission calculation needs: a partnership (not adversarial) relationship with the development team to meet user process and commission outcome needs. QCommission is scalable. It flawlessly/consistently executes commission calculations. QC team is responsive to address any questions. QCommission Cons QCommission lacks a more inviting color palette which is the least of my concern. Make no mistake QCommission is a workhorse that provides consistent and accurate commission calculations.. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Access is very limited and it no longer met our needs. Also, Access as it was built became a black box as no one who built it remained with the company. Review Source Sr Business Analyst, Sales and Marketing Incentive Used the software for: 3-5 years ### "Best Support and Service" September 27, 2026 5.0 QCommission is nothing short of amazing! Love these guys and what they do for me and for our sales reps. Pros \-We have very complicated plans and they are the only company we have found that can manage the order/invoice true-ups that we require. -When we were switching commission platforms, we brought in multiple vendors and they were the only company that would be able to turn around data and payments in a timely manner. We were up and running with very complicated plans within 6 months of signature- thats mapping data, configuring plans, alignment changes, and people setup. And every year setup since has been just as seamless, but with the ability to make changes within a couple months as we require that quick of turn around between plan decisions and annual implementation. -Even today, after being with them for almost 15 years, they are the most responsive and helpful vendor. I can be trying to finalize payments in the middle of the night and they are accessible if there is anything I come across that I need assistance with. They are always willing to find a solution to any problem we come up against. -I trust them! We have worked with other vendors where we don't always get the outcomes we expect. I can know with 100% certainty, every month, that my data is accurate and my payments are correct. -Statements available in our CRM platform is a game-changer! No additional login for the reps, they can use the platform they already access daily to see where they are trending for the next payment. Data is refreshed daily so they always know where they are! -Extreme flexibility and always able to find a solution! Cons We currently don't have drill down statements which is something we would like to have- not sure if its an option? Switched from [JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) They were not able to accommodate our plan complexities. Plus, every adjustment had to be manually entered. Review Source Ass Payroll Manager Used the software for: 3-5 years ### "The excellence " September 14, 2026 5.0 Pros The customer service we receive from \[sensitive content hidden\] is excellent. Their willingness to jump and assists us at any time needed cannot be measured. We have received help late in the evening, weekends and sometimes holidays as well. This is beyond excellent and very much appreciated Cons The speed of qcomm system it self. It would be very helpful if we can have the connection somehow updated to be faster. Downloading the reports can take up to 2 min sometimes. Review Source CFO Used the software for: 3-5 years ### "Commission Software That's Worth It!" September 10, 2026 5.0 We switched from on-premises software to QC and we're glad we did. It's much easier to use and support is excellent when we run into issues. Pros QC created software that meets our commission processing and reporting needs, and they're always making improvements. Their support is very responsive, solves any issue that comes up. We have seen a big improvement in productivity with this software and our team appreciates web access to real-time sales information. We've received great feedback from the team, and it was easy for them to learn. Cons Implementation took longer than anticipated, but it was worth the wait. A training guide that documents all of the functions and capabilities would be helpful because QC is a very robust software that we could be doing more with. Review Source Operations Manager Used the software for: Less than 1 year ### "very helpful and responsive customer service" April 2, 2018 5.0 Pros The ease of use and the visibility it provides to our team. The process and implementation was smooth and their team is very responsive to our needs. Cons to make any customization changes you have to reach out to make any changes however they are always available. Review Source Response from CellarStone April 3, 2018 Hi John, Thank you so much for taking the time to write a review of QCommission. We sincerely appreciate it. I have forwarded a copy of your review to the appropriate teams to let them know what other aspects of QCommission we can improve. Thanks again! - Dianne Gutierrez, Marketing Coordinator VP of Finance Used the software for: 3-5 years ### "Generally, our experience has been good because the software completes all of the basics needed." May 4, 2018 4.0 The commission software is much better than our previous software and is cost manageable. It satisfies the basic needs of what is required on a monthly basis. Pros I like the fact that the software is able to compute complicated commission structures and can process in a presentable format for our employees. For the general calculations, it is easy to run the monthly information. Cons When a change is needed, it is difficult and time consuming to get into the system. Also, the system for imputing new employees should be better to implement. For example: We have about twenty different commission plans that have to be entered line by line for each employee. I would prefer a table of commission structures and just enter a commission code i.e. "A" or "J" to make it faster. Review Source Response from CellarStone May 7, 2018 Hi! Thank you for this review of QCommission. We sincerely appreciate it. I have forwarded your comments to the appropriate team. We will work on finding ways to make things better. Thanks again. - Dianne Gutierrez, Marketing Coordinator Director of Commission Used the software for: 3-5 years ### "Web-based consideration" February 17, 2017 2.0 Having worked with web-based commission systems, the current version of QCommission we are using is not an efficient process for our current operation. The need to create an upload form in Excel rather than uploading an unaltered carrier commission statement to process commission is time consuming and increases the risk of errors. Including paying the wrong agent, the policy doesn't exist in the Master File, etc. A small operation with experienced commission processors should not take a staff of three to complete paying commission every two weeks. Perhaps a web-based system would allow for direct upload of carrier commission statement eliminating the need to create an upload of information from many sources. Cons Not web-based Review Source Response from CellarStone February 20, 2017 HI Teal! Thank you so much for writing us this review. We appreciate the honesty. Please rest assured that we have forwarded your concerns to the appropriate team as we'd like to further improve for our customers' benefit. Office Manager Used the software for: Less than 1 year ### "My overall experience with QCommission has been great!" November 9, 2017 5.0 Less time calculating and processing commissions with great accuracy. Pros I like the ease of use and how it integrates with Quickbooks for easy payment calculation. It used to take me over an hour to process commissions and now it takes about half that time. Cons I don't like that I can't seem to figure out how to modify the plan on my own, but the customer support helps tremendously in a reasonable amount of time. Review Source Response from CellarStone November 13, 2017 Hi! Thank you so much for taking the time to write a review for us. We have taken note of your concern about being able to modify the plan on your own and have forwarded it to the appropriate team. Thanks again, and we hope to continue working with you in many years to come. :) - Dianne G. President Used the software for: 1-3 years ### "Qcommission has helped our small business track and calculate commission in a much easier way." June 6, 2018 4.0 Pros The product is very automated and links with several other products that we use. It helps us track and calculate commissions automatically and saves us a lot of time. Cons fixing issues with commission calculations and plans is sometimes a little difficult to figure out. When we have an issue with the calculations of the commissions, it is hard to find out exactly where the issue is and how to fix it. Review Source Response from CellarStone June 7, 2018 Hi there. Thank you so much for writing a review of QCommission. I have forwarded your comments to the appropriate team so that we can continuously work on making QCommission better for our customers. Thanks! - Dianne Gutierrez Marketing Coordinator Lynn T. Controller Used the software for: Less than 1 year ### "okay if it's a set and forget type of purchase" August 10, 2017 1.0 Pros I like that it integrates with Quickbooks and I can have different payee structures and statements for everyone. Cons This app is so frustrating to use if you have any kind of changes or new people to add. Each time I have to have support add them and everything else gets screwed up in the process. Then they expect I'm at their beck and call to troubleshoot. This product was supposed to make my life easier not more difficult and stressful. After almost a year of constant problems I will be looking for another solution. Review Source Response from CellarStone March 27, 2018 Hi Lynn. Thank you so much for writing this review. Please know that we take this seriously and that based on your comments, we are doing our best to make things better. - Dianne Gutierrez, Marketing Coordinator Office Administrator Used the software for: Less than 1 year ### "Always easier than I think" June 8, 2018 5.0 I have to do very little math! Pros After I encounter a snag, the support team is always there to show me the simplest ways to get the job done. After any troubleshooting, it does all the work for me! Cons It can sometimes be a little daunting to understand but the support team always helps me navigate it smoothly! Review Source Response from CellarStone June 13, 2018 Hi Alyssa! Thank you so much for writing a review of QCommission! We're glad that you're happy with the software, and that it's helping make your job a lot easier. Also, I'm all about doing very little math, so I feel you there! :) Thanks again, and we hope to be doing business with you for many more years to come. P.S. Will be sharing your comments with our customer support/success team, so they know that they are appreciated. :) - Dianne Gutierrez, Marketing Coordinator President ### "QCommission Software" May 23, 2014 5.0 QCommission is exactly what we needed. We are a smaller company, but have a variety of commission and incentive plans. QCommission helps us track and control the process and have confidence that the calculations are accurate and correct. It provides us the flexibility to change plans at any time and creates reports that can be shared with management and the employees. With the integration with Quickbooks and excellent configuration and training staff, QCommission is the perfect solution for our company. Review Source Carlo C. ### "Huge time saver" January 30, 2015 5.0 Before this we were calculating commission by hand which was a nightmare. QComm has streamlined our calculations and has saved me a ton of time so I can work on other things. Highly recommended to anyone out there. Pros Super effective. Does everything it's supposed to. Great support and service. Detailed report options. Cons Has a small learning curve but relatively easy to learn. Review Source Response from CellarStone January 30, 2015 Time is the most valuable thing a man can spend. Theophrastus Executive Assistant / Office Manager ### "Very Pleased" May 14, 2014 5.0 My company has been using QCommission for several months now. While it has taken some time to work out the kinks, we absolutely love it! The program is very easy to use once you get the hang of it. And if I've had any problems, customer support has always contacted me back promptly to resolve the issue. I would highly recommend this product and the team behind it! Review Source Director of Service Used the software for: 1-3 years ### "QCommission saved us days of time each month!" January 5, 2023 5.0 The QCommission team was able to help customize a solution for our CRM software that took us from spending a week sorting out commissions to just hours! Pros Flexible rules-based system that was able to work with our commission program. Once up and running, get data in and out of the system was a breeze. Cons Implimentation took some time, but much of this was based on the way we were handling our commissions. Using QCommission helped simplify a lot of this. Review Source LG Laura G. Analyst, Sales Compensation Used the software for: 1-3 years ### "Excellent. The product, the customer service, the overall solution has been streamlined." December 1, 2017 5.0 Pros It has been an immense time savings to our company. With paying near 1,000 payees with over 60 different comp plans, this flexible solution has been extremely helpful in tracking payee movement, incentives, and audit trails. Not to mention, the support team's customer service is second to none. For the low price of the system, we've already seen a return on investment in our eyes. Cons One must be very detailed when going thru the requirements of the software with the implementation team, and if adding enhancements going forward as well. Review Source Response from CellarStone December 4, 2017 Hi Laura, this is great! We're glad that QCommission has been a huge help to you and that you're already seeing a return on investment! I have noted down the "con" that you mentioned and will share it with the appropriate team so we can continue to improve. Thank you for taking the time to write this review! We sincerely appreciate it. :) - Dianne Marketing Coordinator Accounting Manager Used the software for: 3-5 years ### "Commission for financial services company" March 19, 2021 5.0 The QCommission team is very responsive to my needs and requests. Pros Qcommissions is easy to use and eliminate wrong or missed commissions for my employees. The software cuts down the time I spend each period calculating commissions. Cons Some of the options are not straight forward in how they are named so it takes getting used to. The main page seems to be built for the end user with large icons and user friendly, but some of the more detailed reports and drop downs feel more like they are tailored to the producer. Review Source Response from CellarStone March 25, 2021 Hello, Jeanine! Thank you for writing a review for QCommission. We sincerely appreciate it. We're so happy that QCommission has helped cut down the time you spend on calculating sales commissions! I have forwarded your recommendations to our dev team so we can make QCommission even better for you in the future. :) Best, Dianne Gutierrez Marketing Coordinator Staff Accountant Used the software for: 1-3 years ### "QCommission is a solid commission processor that does almost everything I need (see cons)" July 27, 2017 5.0 It has made my job significantly easier, rendering several weeks of work down to just a couple days a month. I have found that it is highly accurate, and often the only mistakes are due to user error alone. Pros \- The ability to use the data integration module to import bulk data templates from insurance carriers - Automated calculations of commission splits - Easy to edit splits and payees - The custom report that tracks the premium periods of commissions paid - The customer service that comes with the software Cons \- Initially, I found the software to be tricky to use. The data integration error codes often do not explain in basic language how to rectify the problems. Once I used the software for a few months though, it became second nature to understand what they meant. - The standard reports are far too much information. I no longer use the reports out of QCommission - I export data to Excel and create pivot tables that summarize multiple rows of transactions for a given customer and product into one number. It is a much more logical commission statement than seeing every single $0.05 adjusting transaction from the carriers on it's own row. Review Source Response from CellarStone July 26, 2017 Hi Alex! Thank you so much for writing a review of QCommission. We appreciate your time, and we're also grateful for the feedback. I have forwarded your review to the appropriate team so that they can work on improving QCommission even more. Thanks again, and we look forward to working with you in many years to come! - Dianne IT Project Manager Used the software for: 3-5 years ### "Great value and excellent customer support" November 25, 2016 5.0 We are a manufacturing company that has locations in US, Mexico and Brazil. Our company has been using QCommission for over three years now. We have had to use their customer support for a number of our new projects. They have been exceptional for us. They are courteous, prompt and very knowledgeable on the product and have had exceptional patience with us. We are very happy that we found them years ago and will continue to use them moving forward. I would highly recommend this product to anyone looking to manage their commission payments. Pros Software is very easy to navigate and it is very straight forward on how to get what you want out of it. Cons Nothing I dislike about this product. Review Source Response from CellarStone November 23, 2016 Hello, Kevin! Thank you so much for taking the time to write a review for us. We're pleased to know that you're happy with the service that you've been receiving. We'll do our best to make sure you receive the kind of service you expect every time. :) Business Integration Manager Used the software for: 1-3 years ### "Great software for Commission Calculation" July 29, 2022 5.0 Overall, very good. From set up/implementation to using it, it has been great. Pros Importing data into the system and exporting the statements has been very useful. Calculation of splitting commissions between multiple agents has been quite useful. Cons No complaints. Everything seems to work smoothly and as expected. Review Source Accountant/Commissions ### "QCommissions" November 2, 2013 5.0 I have working mainly with Alejandro Vargas & Govind Kumar since I took over processing commissions in 2013. They have both helped me tremendously learning how the program works and what I would be able to do. I was in a position where I had no one here on the job to teach me. We have fixed a lot of problems within QCommissions, making sure things were set up correctly. Then Govind and others in India have helped me get better reporting which has helped our company make better decisions and help our advisors. The revised reporting has also helped me calculate commissions more efficiently. Cellarstone is also in the process of implementing commissions calculations within QCommisions which will really be a big help for me. QCommissions is running better each month I run commissions. I am extremely pleased and anticipate being able to give 5 stars in the near future. Review Source Response from CellarStone November 1, 2013 Susan, thank you for your comments. We are glad that CRP as a long term customer over many years is successfully using our solutions. When existing people leave and new people take over a lot of institutional knowledge is lost and it is an incredible challenge especially with commissions. We are glad that QCommission made it easy for you to pick up the processing and learn how to use it. Vice President Vice President Used the software for: 3-5 years ### "Q Commissions for Cinchseal " July 19, 2022 4.0 I like it. Makes my job easier Pros The ease of use and the reports are easy to read and professional looking. Cons Adding users and new part numbers and assigning commission percentages to them Review Source Reviewer ### "Among sales commission solutions: Great Service! Great Price! " March 9, 2014 4.0 I have been working with QCommission on automating our sales commission process. We are a well-known provider of Investment products in the Financial Industry. We have roughly 250 commissionable employees, and many different commission plans. Some are basic flat rates; others are much more complicated. QCommission has been able to set them all up. I have had to change some of the plans to meet business needs right in the middle of the project and QCommisison was very accommodating. My lowest score of 3 on ease of use is probably more to do with the fact that I am not a very technical person. As I get more used to the product it is getting better. When I began this process, I checked out all of the vendors I could. QCommission offers everything I needed at a much better price. Review Source Response from CellarStone March 9, 2014 We are so happy to provide our sales commission solution for such a well-known and prestigious financial industry firm. We are happy about you choosing our sales commission software after your exhaustive review of all the products in the market place. After more than a year of use, we are thrilled that we are thrilled that you find as an excellent partner! Accounts Payable Coordinator ### "QCommission Review" February 6, 2014 5.0 QCommission is a pleasure to do business with. From the software perspective, QCommission is a very powerful tool to calculate sales commission accurately and quickly. Finding the perfect fit with time-sensitive efficiency. From the customer service perspective, QCommission provides assistance throughout knowledgeable, responsible, and caring people. I'm thankful to Prem Kumar and Raja Prabu for their incredible customer service suport. I highly recommend QCommission to any growing company that needs detailed commission information . It is a great value to our company. Review Source Response from CellarStone March 20, 2014 Lori, thank you so much for the great appreciation you have shown us. Your business of high-end graphic design work is complex. We knew you had a very difficult ( nightmare?) manual process that needed to be automated. With invoice line level crediting and profit margin based commissions, the amount of work to be automated was significant. I am glad our team understood all your problems and did a great job of automating everything to your complete satisfaction. Please contact us for any additional help for sales commission plans or any other systems needs. A/P Manager Used the software for: 3-5 years ### "Outstanding Customer Service" May 17, 2017 4.0 I've been working with QCommission for six years now. During that time, I have experienced excellent customer service from them. They are extremely responsive and sensitive to urgent requests. Review Source Response from CellarStone November 21, 2016 Hi, Catherine! Thank you so much for taking the time to write us a review. We're thrilled that you're happy with the customer service you've been receiving. We're certainly looking forward to working with you many more years down the road. :) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.