# Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Constant Contact the right Email Marketing solution for you? Explore 2923 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/31898/Constant-Contact/reviews

---

Constant Contact

4.3 (2923)

[View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Constant Contact

Ease of use

4.3

Customer Service

4.2

## Pros and Cons in Reviews

DM

Doug M

Director of Audio Visual and ITReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns saves a lot of time and keeps the process simple.“

April 26, 2026

Edmund S

Board AdvisorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many choices.“

February 21, 2026

DM

Doug M

Director of Audio Visual and ITReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a broader variety of layouts would make it easier to create emails that feel more unique and tailored to different groups or purposes.“

April 26, 2026

HR

Haley R

Member EngagementEducation Management, 11 - 50 employeesUsed the software for: 6-12 months.

“Sometimes we have troubles with bounce lists and updating clean user lists, but that's not necessarily the product's fault.“

March 19, 2026

Jessica S

AdminAccounting, 2 - 10 employeesUsed the software for: Less than 6 months.

“The platform offers intuitive tools, helpful templates, and reliable delivery, making it simple to stay connected with audiences and track engagement.“

May 6, 2026

JB

Jeanette B

Development AssociateNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“Drafting and designing emails can be challenging at times depending on the content you're adding, such as multiple pictures.“

October 22, 2025

SH

Samantha H

Memebership CoordinatorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“I mostly use Constant Contact for very straightforward tasks like uploading contact lists and sending out email campaigns, and for those purposes, it works really well.“

November 28, 2025

SM

Sherry M

Executive ManagerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years.

“The cons of using Constant Contact included difficulty in creating the emails - the system was not easy to work with. “

April 23, 2026

## Showing most helpful reviews

Showing 1-25 of 2923 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marc R.  
Digital Media Specialist  
Education Management  
Used the software for: Less than 6 months

### "A formidable organization tool"

May 15, 2026

3.0

My overall experience with Constant Contact has been positive, particularly for its ease of use and consistency in managing email communications. It’s a dependable platform that allows you to quickly create, schedule, and distribute professional-looking emails, making it especially effective for newsletters, event promotion, and routine organizational updates. The interface is intuitive, which helps streamline workflow and reduces the learning curve for users who may not have extensive experience with email marketing tools.

Pros

What I liked most about Constant Contact is its simplicity and reliability for email marketing. The platform makes it easy to build, schedule, and send professional-looking emails without needing extensive technical knowledge. The drag-and-drop editor is straightforward, and the templates provide a strong starting point, which helps streamline the content creation process.

Cons

What I liked least about Constant Contact is that it can feel somewhat limited in terms of advanced customization and automation. While the platform is great for straightforward email campaigns, it doesn’t offer the same level of flexibility or sophistication you’d find in more robust marketing automation tools. Things like complex workflows, deeper personalization, or behavioral triggers can be harder to execute.

Review Source

Response from Constant Contact

May 18, 2026

Thank you for your review, Marc! We are glad our email templates and editor streamline your campaigns, and we appreciate the feedback on our customization and automation options. We'll pass your suggestions along to our development team for consideration in future platform updates.

VR

Verified Reviewer  
Founder, Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "A Delivery Powerhouse with a Creative Ceiling"

April 30, 2026

4.0

Overall, my experience is positive. While I'd like to be more creative with the layout and design, the platform's functionality, detailed data collection, and the overall package are good value. Whenever I've had an issue, the CC Customer Service Team has always been quick to respond and help me resolve the issue.

Pros

The Constant Contact platform is reliable, easy to use, and a good value for the money. The data collection, analysis and automations are solid winners that are only outshined by their tremendous customer support.

Cons

The layout editor is pretty inflexible, or at least not a "friendly" user experience. While they have a lot of templates, there are definitely limitations on the creativity end. You can't resize images within blocks, for example, and when you create a new block yourself, you can't copy and paste them into a new template or save them as a content block for reuse.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing Constant Contact

We did not need as robust a CRM platform as Hubspot and ActiveCampaign included, and opted for the reliability and ease of use/learning that CC provided at a lower cost.

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The contact list limitation and corresponding price increases. While Mailchimp's features were a little more advanced as you climbed in tiers, the pricing for the number of contacts and sends we have was not significant enough to justify the additional cost.

Review Source

Response from Constant Contact

May 18, 2026

Thank you for leaving a review! We're thrilled to hear our support and automations bring you value. To enhance your designs, you can easily resize images by dragging the arrows in the lower right-hand corner of the Image Block to resize the entire block. Additionally, we just released Saved Content in our email editor, allowing you to save and re-use content blocks across emails. Check out our community article on the release here! https://community.constantcontact.com/news/post/introducing-saved-email-content-U5yuNq59ksymmGj

VR

Verified Reviewer  
Owner  
Hospitality  
Used the software for: 2+ years

### "Easy and Reliable Email Marketing Platform for Small Businesses"

March 17, 2026

4.0

Overall, Constant Contact has been a dependable platform for managing email marketing and customer communication. It is easy to use, provides helpful tools for organizing contacts and creating marketing campaigns, and allows businesses to stay connected with their audience. The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts. It has been a useful tool for promoting events, products, and updates to our customers.

Pros

Constant Contact is a very user-friendly platform that makes email marketing easy to manage, even for small business owners who are not marketing experts. The drag-and-drop email builder is simple to use and allows us to quickly create professional-looking emails to promote new flavors, events, and seasonal specials at our business. The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward. From a marketing and sales perspective, it is a helpful tool for staying connected with customers and promoting campaigns. Overall, it offers good value for money for businesses looking for a reliable email marketing solution.

Cons

While the platform works well overall, some advanced features and automation tools could be more flexible. It can also take a little time to explore all the reporting and data management tools when first getting started, but once you become familiar with the system it becomes easier to navigate. The price is also a factor as your business grows with the number of emails you have the price steadily increases.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Constant Contact

Ease of use and the initial cost and set up of the service.

Review Source

Response from Constant Contact

April 8, 2026

Thank you for taking the time to leave a review and provide such valuable feedback for our team!

VR

Verified Reviewer  
Director of Audio Visual and IT  
Religious Institutions  
Used the software for: 2+ years

### "Easy to Use and Reliable for Weekly Email Communication "

April 26, 2026

4.0

I have used Constant Contact for about four years to send weekly emails for church groups, and overall it has been a very helpful and reliable tool. The biggest benefit for me is the low learning curve. It is easy to set up email campaigns, make updates, and reuse previous campaigns without having to start from scratch each time. What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns saves a lot of time and keeps the process simple. One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a broader variety of layouts would make it easier to create emails that feel more unique and tailored to different groups or purposes. Overall, I would recommend Constant Contact, especially for churches, nonprofits, or small organizations that need an email marketing platform that is easy to learn and simple to use consistently.

Pros

Constant Contact is easy to learn and makes it simple to create, manage, and reuse email campaigns. It works well for weekly communication and does not require a lot of technical experience.

Cons

The design templates could offer more flexibility and variety. More layout and customization options would make the emails feel more personalized.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Constant Contact

Because this was easiest for everyone to learn and use.

Review Source

Response from Constant Contact

May 18, 2026

Thank you for leaving a review! We're thrilled our platform helps your church easily send weekly emails. We really appreciate your recommendation and valuable feedback regarding our email templates; that's an area of the product that our team continuously evaluates for improvements as our customers' needs evolve, and we'll share your feedback with our developers for consideration in future Constant Contact updates.

BB

Bree B.  
Ops Coordinator  
Education Management  
Used the software for: 6-12 months

### "Great and Reliable Mailing Platform"

April 8, 2026

4.0

I have had a positive experience with Constant Contact overall. It is a reliable and user-friendly platform that is well-suited for consistent email communication and basic marketing needs. Although it may lack some advanced features found in more complex systems, it is an excellent choice for organizations looking for a straightforward and effective solution without a steep learning curve.

Pros

Constant Contact is user-friendly, especially for designing and sending email campaigns. Its drag-and-drop editor allows users to craft professional emails without technical expertise. It’s ideal for managing contact lists, segmenting audiences, and maintaining communication consistency. I appreciate that it integrates seamlessly with our DonorPerfect CRM! Additionally, the platform provides reliable templates and helpful guidance for users without marketing experience, like me!

Cons

The platform offers fewer advanced customization and automation options than other email marketing tools. The product is a bit pricey, especially as contact lists grow, and while reporting is helpful, it's not as detailed or customizable as other platforms.

Review Source

Response from Constant Contact

April 15, 2026

Bree, thank you for your kind review! It’s great to know our user-friendly editor and seamless DonorPerfect integration bring ease to your life. We hear your feedback on the need for deeper reporting and more advanced features; you're not the only customer who feels that way and our team continues to work on the best ways to bring that to our platform. We are always working to evolve our platform to scale appropriately with your growing business, so your feedback is invaluable to help our team understand how to continue to bring value to you.

VR

Verified Reviewer  
Admin  
Accounting  
Used the software for: Less than 6 months

### "User-Friendly Email Marketing Platform for Growing Businesses"

May 6, 2026

5.0

Overall, my experience with Constant Contact has been very positive. It’s a dependable and accessible solution for email marketing that helps streamline communication and grow audience engagement with minimal effort.

Pros

What I liked most about Constant Contact is how easy it is to create and manage email campaigns. The platform offers intuitive tools, helpful templates, and reliable delivery, making it simple to stay connected with audiences and track engagement.

Cons

One area for improvement is that some advanced features and customizations are a bit limited compared to more complex platforms. However, its simplicity and ease of use make it a great choice for users who value a straightforward experience.

Review Source

Response from Constant Contact

May 18, 2026

Thank you for your 5-star review and valuable feedback!

DW

Destinee W.  
General Manager  
Sports  
Used the software for: 2+ years

### "Constant Contact- Great for Marketing Needs"

March 26, 2026

4.0

Enjoy Constant Contact and the features it currently possesses. With a few tweaks, it will be a completely awesome integretion to pay for.

Pros

The ease of connecting our website footer links with constant contacts import into specific lists. Like the ability for branding and templates, makes keeping everything cohesive easy. The tracking of engagement is also very useful.

Cons

Nothing I strongly dislike but the Canva intergretion has some bugs that could be awesome once fixed. Currently when importing a design from Canva it changes the size from the original intoa fixed square requiring you to completely redo it to fit, making the feature useless.

Review Source

Response from Constant Contact

March 30, 2026

Thank you for your review and valuable feedback, Destinee!

RS

Radha S.  
Legal Assistant  
Legal Services  
Used the software for: 6-12 months

### "Simple, Reliable, and Easy to Use"

April 9, 2026

5.0

Overall, my experience with Constant Contact was positive. The platform is intuitive and easy to navigate, making it well‑suited for creating and sending email campaigns efficiently. It offers reliable performance and helpful reporting tools, though it can feel somewhat limited in customization and advanced automation as needs grow. Overall, it’s a solid option for straightforward email marketing, particularly for small organizations or users who prioritize ease of use.

Pros

What I liked most about Constant Contact was its user‑friendly interface and straightforward campaign setup. It made it easy to create, manage, and track email campaigns without a steep learning curve, and the reporting tools were clear and practical for monitoring engagement.

Cons

What I liked least was the limited flexibility compared to other email marketing platforms. Some customization options—particularly for layouts, automation, and segmentation—felt restrictive as needs became more advanced.

Review Source

Response from Constant Contact

April 15, 2026

Thank you for your detailed review, Radha. We love hearing that the intuitive interface and clear reporting make campaign setup easy for you! We appreciate your honest feedback on needing more flexibility for advanced segmentation and automation as your needs evolve. We are always working to empower growing businesses, so this feedback is crucial in helping fuel the next updates we bring to Constant Contact.

RJ

Rashaad J.  
Junior A and R Associate  
Arts and Crafts  
Used the software for: 2+ years

### "Constant Contact"

May 13, 2026

5.0

Constant Contact is a good solution for managing email campaigns in a simple and fast way. I found it useful for staying connected with an audience and sharing information in a more professional way.

Pros

The templates available make it easy to create clean-looking emails without needing any special technical skills. The analytics are also useful for getting a better idea of what works with the audience and adjusting certain content.

Cons

Even though the platform is easy to use, the cost can increase pretty quickly depending on the size of the contact list.

Review Source

Response from Constant Contact

May 18, 2026

Thank you for your 5-star review, Rashaad!

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simple and reliable email marketing"

March 29, 2026

4.0

Overall, Constant Contact is a reliable platform for us due to the straightforward way to manage email marketing. It has been very ease of use and we get to do campaigns quickly. However, as your business grows, you may start to feel the limitations in both features and pricing. It’s a great starting tool—but one that requires careful evaluation if you plan to scale your marketing efforts.

Pros

What I like the most about Constant Contact is how easy it is to use. It makes it very simple to create and launch email campaigns without much technical knowledge.

Cons

What I don’t like is that the platform becomes expensive as your contact list grows. In the beginning, pricing is ok but it can increase quickly and can become unaffordable for small businesses.

Review Source

Response from Constant Contact

April 8, 2026

Thank you for taking the time to review Constant Contact!

MD

Martin D.  
Tech  
Marketing and Advertising  
Used the software for: 2+ years

### "Constant Contact-the top tool for email marketers of all sorts"

April 10, 2025

5.0

Constant Contact provides a powerful, friendly, well supported email marketing tool that serves well users from small professional practices to large National organizations with a variety of tools and Integrations with other software to offer a complete marketing System. It's proactive tech support which is friendly, confident and goes well beyond proforma makes this an outstanding product. I have worked exclusively with constant contact for more than 10 years and I've watched it evolve to be a leader in the field

Pros

Constant Contact provides Far and Away the best tech support of any program in the industry. Their templates are varied and they offer input of HTML as well they're automations, surveys polls /segmentation, social media push content are just a few of the many features to make this a multifaceted marketing program. They continually seek to upgrade their features and enhance the power of email as a sophisticated marketing tool

Cons

. Analytics are a key element of any email marketing program, and Constant Contact suffers by comparison to others in the field. Recent improvements data reporting failed to capture Vital Information necessary to evaluate the impact of Outreach

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing Constant Contact

Ease of use, variety and quality of templates, and most outstandingly and uniquely it's superb tech support, by far the best students field

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Limitations in tech support, limited templates

Review Source

CB

CJ B.  
Director of Customer Advocacy  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Stay in Contact with Constant Contact"

May 6, 2025

4.0

A generally positive experience for low-stakes marketing purposes.

Pros

Helped us with marketing purposes: designing and scheduling email campaigns, managing various target audiences.

Cons

If you have multiple marketing campaigns going out to multiple recipients, things can get easily complicated or messy if you're not careful.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Constant Contact

More familiar with Constant Contact, had a more favorable rating than competitors.

Review Source

iM

insel M.  
owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Cadillac of Marketing and Mass Mailing Services"

June 11, 2025

5.0

Very satisfied. Love the fact they keep adding capabilities and more options. nice to be able to integrate to our Mind Body Online as well.

Pros

There are so many more capabilities than other mass mailing services. I love the fact that I can save and reuse artwork with minimal alterations.

Cons

We are a Yoga studio and the cost is becoming a burden. unfortunately we have over 20000 emails to blast to and $300 a month is cumbersome.

Switched from

[MONKEY](https://www.capterra.com/p/27429/MONKEY/)

needed a much more all around package and capacity and found it in Constant contact

Review Source

SK

Sam K.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A great tool for novice marketeers."

May 21, 2025

4.0

It has been a great marketing and communication tool for us. We have seen increases in our open rates and the tracking infomation has been very helpful.

Pros

The program has great versatility for a novice with an easy plug an play feel to bring about great looking results. The control over content design has been good for our small organization as the staff were able to learn the basics very quickly.

Cons

The cost is high but we were provided a non-profit discount. It sounded good but the way they bill us it equalled to us losing 2 months of value. The data management can be a little bumpy but once we adjusted a few things it was workable. Some of the features like embedding videos can be challenging.

Switched from

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)

The other program was not good and difficult to use.

Review Source

AT

Angie T.  
Business Manager  
Child Day Care Services  
Used the software for: 2+ years

### "Makes emailing our membership a breeze!"

November 7, 2025

4.0

I think it is a great product, very afforable and provides nice discounts for our non-profit. Overall the templates are easy to use and makes keeping in contact with interested parties a breeze

Pros

I love how easy it is to send out regular emails to our members and how COnstant Contact keeps track of my subscribers and emails so I am not sending emails to people who no longer want them.

Cons

I wish some of the email components were a little easier to move around. Sometime I would like to be able to move an entire block and I have to move pieces. Also, it would be nice if it was easier to position picture in a block. Some blocks are easy to do this with others its nearly impossible without redoing everything.

Review Source

Response from Constant Contact

November 18, 2025

Hello Angie, thank you for your review of Constant Contact. We are thrilled that our tools make sending regular emails easy and help you keep track of your subscribers! We understand that arranging blocks and images can be a challenge, so we'll pass along your feedback to our product team so that we can bring meaningful improvements to our editor in future updates.

BT

Beatriz T.  
Administrative Coordinator  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Constant Contact=Productivity"

October 17, 2025

5.0

I absolutely love it; the ease of customers reaching us directly is a big plus in this business, no need to worry about competition. Customer service is fast

Pros

Email engagement is fast and very productive to use. The ease of customers reaching out directly to (1) business registered with Constant Contact is a PLUS

Cons

Occasionally, emails are sent to spam. We are working on getting our settings accurate, so those vital time-sensitive messages get to us FAST.

Review Source

Response from Constant Contact

November 18, 2025

Hello Beatriz, thank you for the 5-star review! We are glad to hear that our fast engagement and direct customer reach are a huge plus for your business. We hear your concern about emails going to spam. Remember that strong email authentication is crucial for fast delivery, and our Support Team and Knowledge Base are ready to help you optimize your settings if you need further assistance.

AC

Abbie C.  
Managing Director  
Events Services  
Used the software for: 2+ years

### "Constant Contact Review"

November 29, 2025

5.0

Constant Contact has been a great experience for our non-profit. It helps us with all of our marketing.

Pros

Constant Contact is easy to use and a great value for our money. It helps us advertise all of our programs

Cons

Sometimes there are glitches and the program goes out of use for a short time. This does not happen very often..

Switched from

[Microsoft Publisher](https://www.capterra.com/p/233254/Microsoft-Publisher/)

It is easier to use than Microsoft Publisher

Review Source

Response from Constant Contact

December 18, 2025

Thank you for your 5-star review, Abbie!

KQ

Kathleen Q.  
Owner and teacher  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Love Constant Contact"

November 14, 2025

5.0

I've been using it for 14 years and will absolutely stay with it. Periodically, things change/upgrade but it really doesn't take much effort to understand the changes.

Pros

The ease of creating a flyer. The process is clean and to me user friendly. If I don't understand something, customer service is great!

Cons

It doesn't coordinate with other software of its kind. I can't receive a flyer from, for instance, Mail Chimp, I can't simply use the info intact to make a flyer.

Review Source

Response from Constant Contact

November 18, 2025

Thank you for taking the time to leave a review, Kathleen. We appreciate your kind words, especially from a long-time user like yourself! Thank you for being a loyal customer for 14 years, we look forward to supporting you and your business for decades to come.

JB

Jeanette B.  
Development Associate  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Manage your email campaigns with this easy to use software"

October 22, 2025

4.0

My overall experience has been good. I'm relatively new to using Constant Contact, but our organization has been using it for a long time and have had good results with it.

Pros

I like being able to create and manage different mailing lists for our different email campaigns. I also like that it connects with our donor management software, making for easier data management. I also like seeing all of our email metrics.

Cons

Drafting and designing emails can be challenging at times depending on the content you're adding, such as multiple pictures.

Review Source

Response from Constant Contact

November 18, 2025

Hello Jeanette, thank you for taking the time to review Constant Contact. We are so pleased to hear that our integrations, list management, and reporting are driving great results for your team! We appreciate your feedback on our image editor, we'll pass that on to our product team for improvements in future updates. If you need more assistance crafting emails, our Knowledge Base and video tutorials are here to help you master designing engaging emails.

RB

Rue B.  
Associate Broker  
Architecture & Planning  
Used the software for: 6-12 months

### "Contant Contact - weak company "

September 30, 2025

1.0

Poor - weakest big company I've dealt with - any company charging you for zero services rendered is weak.

Pros

Nothing

Cons

They charge you even after you have told them you didn't use the services. They state that they do not refund anybody, but then when you cancel, they charge you for another 30 days.

Review Source

Response from Constant Contact

October 17, 2025

Hello Rue, thank you for you review. We'd appreciate some more information about your account so that our support team can investigate and connect with you directly. Please send your account info to social\_support\[at\]constantcontact\[dot\]com along with a reference to this review so that we can connect you with the appropriate member of our support team. - The Constant Contact team

VR

Verified Reviewer  
Director  
Religious Institutions  
Used the software for: 2+ years

### "Great product overall! "

December 8, 2025

4.0

I feel like it was hard at first, it took me 3-4 campaigns to feel confortable with the interface and to be able to design a template that I actually really like.

Pros

I like that is it synched with Donor Perfect and it automatically updates my contacts. I like to schedule the emails so they are sent while I'm on vacation (like a Christmas card, for example).

Cons

What I find less user friend is the dragging and dropping of elements when creating a campaign. It's taken me a bit of time to get used to it but once I did, it's actually very user friendly and easy to adapt the templates to what I need.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Constant contact synchs with Donor Perfect

Review Source

Response from Constant Contact

December 18, 2025

Thank you for your kind review! We're glad to hear that you got the hang of our drag-and-drop editor, keep up the great work.

Jacob S.  
Program Manager  
E-Learning  
Used the software for: 6-12 months

### "Great for Mid-Budget"

July 28, 2025

4.0

Solid platform with plenty of features for those working within a smaller budget and not needing full customization

Pros

Constant Contact is a great tool for email marketing. It's a good price for what you get, especially compared to competitors.

Cons

Compared to Mailchimp, it doesn't have the same body of customizable templates and layouts. So, email campaigns can obviously be created but orgs looking for complete customization might not be able to do everything they would hope.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Constant Contact

Constant Contact was cheaper than Mailchimp.

Review Source

TS

Totiana S.  
Donations manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great team tool"

December 1, 2025

5.0

Overall, I would recommend it for mass communication because it does most of the work for you, even utilizing AI.

Pros

I like that it is very user friendly and automatically saves my progress as I go. I don’t have to fear that I may have lost my work if something happens, which I like a lot.

Cons

I don’t care for the fact that it is a bit difficult to edit your contact lists. I would like to be able to add or delete a Conway more easily.

Review Source

Response from Constant Contact

December 18, 2025

Thank you for your review, Totiana! We appreciate that you find Constant Contact user-friendly. We're proud to support you and your non-profit!

AG

Anna G.  
Digital Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### " A good time using constant contact "

August 14, 2025

5.0

Pros

Constant Contact makes creating and running email campaigns pretty straightforward. It’s easy to use and reliable, and it helps me keep better connections with my team and the people I work with. I really like the editor I can put together nice, clean emails without needing a lot of design skills. The fonts, colors, and layouts make it easy to keep my branding in every email I send.

Cons

I also like Dropbox, it’s simple to use, but with a few tweaks like more customizable templates and ones that work better for medspas it could be even better.

Review Source

AS

Aaron S.  
Graphic Designer  
Computer Software  
Used the software for: 6-12 months

### "Simple and Effective Email Marketing Tool"

March 12, 2026

4.0

Constant Contact has been a useful tool for creating email campaigns without needing complex marketing software. It keeps things simple while still covering the basics.

Pros

The email editor is straightforward and the templates make it easy to design clean campaigns. Managing contact lists is also quite simple, which helps when organizing different audiences.

Cons

For more advanced campaign customization, the design creative options could be a little more flexible.

Review Source

Response from Constant Contact

March 17, 2026

Thank you for your review, Aaron!

Similar Products

Featured

## Related categories

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.