# Servant Keeper Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Servant Keeper the right Church Management solution for you? Explore 687 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/276838/Servant-Keeper/reviews --- Servant Keeper 4.6 (687) [View alternatives](https://www.capterra.com/p/276838/Servant-Keeper/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Servant Keeper Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews JW Jeff W DirectorReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “I really like its customizations.“ August 15, 2025 JG James G Associate PastorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “In addition we experience multiple times when they lacked compatibility with the later Mac OS updates.“ February 15, 2025 DH Denise H Director of Finance & AdministrationNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “You are able to change titles of boxes and truly track exactly what you need to track for your non-profit.“ August 30, 2023 LS Lillie S SecretaryReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “The mobile apps are nice, but with the limits of the reporting, Greet and Attend is basically useless to us - the quick counts do not accurately chart in the reports and there is no way to fix this.“ October 11, 2023 DB Dr. Ken B PastorReligious Institutions, Self-employedUsed the software for: 6-12 months. “Overall, it is a simple solution for making online giving an option, and it is very easy to incorporate into one's pre-existing website.“ March 28, 2024 SS Sandra S Administrative assistant and database adminReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “Check in was not wireless and was bulky having computers at each station“ January 3, 2025 LM Lula M NAHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Love to used this product tried Vanco not my taste for processing payment but it works and too expensive to used.“ September 16, 2023 JW Jeff W DirectorReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “It feels antiquated and can be really complex and challenging to use or at least get used to.“ August 15, 2025 ## Showing most helpful reviews Showing 1-25 of 687 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Albert F. SAP EAM / PM Subject Matter Expert Used the software for: Less than 6 months ### "Servant Keeper gets across the board. Their salesman, " January 8, 2018 5.0 Online directory for church membership. Saved many man days of work recording and tabulating contribution statements to the membership. Opens door to online communication to church membership.' Allows membership to review their giving statements at any time online. Pros We formed a committee to review electronic giving in early November. In this process we learned that our church had purchased SK, but had not implemented it. After reviewing the benefits of SK we decided we should first implement SK before moving into electronic giving. We tested SK live for over a month to confirm that it work for us. Prior to SK we used PowerChurch Plus for membership records and manually recorded all of contribution records by hand on paper ledgers. The conversion from PCP went very well using the SK provided tool for data conversion. In this process we moved 525 families with 1149 members to SK from PCP in a manner of minutes. The SK salesman met with us almost daily over the phone to answer our questions when we were in the month long evaluation. He answered both functional and technical questions as we tested the functionality. At this point we have implemented the membership and contributions modules from SK. We are planning to implement the Directory next and then get into email ' text communication in the Church membership. The guys entering the contributions especially enjoyed doing the "Ka-Ching" feature that sounded every time they entered a contribution. Overall at this time we are very happy with SK and the service they have provided as we implemented the software. We decided to implement the "cloud" version of the software and it works as fast as the local version which we used in testing. Cons We wish that all of the features were rolled up in the cost for the cloud version. Other than that there everything has worked as advertised. Review Source Response from Servant Keeper January 26, 2018 Hi Albert, very kind of you to leave a very detailed and glowing review of Servant Keeper. It's an honor to serve your ministry and we are so glad that SK is a blessing for you! - the Servant Keeper Team NM Nicole M. Co Pastor Religious Institutions Used the software for: 2+ years ### "Servant Keeper The Choice in Church Software Innovative and Integrative; Relational Software" July 25, 2019 5.0 We have integrated our accounting and membership departments. We have had been able to communicate more effectively and efficiently with the congregation through the SK Notify tools. We are expanding our functionality by adding Event Brite, Check In and Cloud Directory. We anticipate simpler processes and more excellence with the addition of these tools. Having the ability to equip others to utilize the SK tools definitely supports stronger relationships which in turn supports less money for staffing due to the time saved through equipping others. SK continues to impress me with their ability to listen and hear their audience by remaining innovative with their software. Pros The synergy for how all the modules work together. The opportunity to add add on modules when ready both financially and with personnel. The Cloud version is outstanding and the addition of the apps. Time saving! Connectivity at its best! These additions bring the corporation, the leadership and the attendees into relationship because of the tools. Our organization has always appreciated the Support Desk. When i think of Servant Keeper SERVANT always a listening ear and continual support via phone, email or on site trainings. KEEPER committed to excellent support and excellent products. Cons There is definitely a learning curve however the Webinars, Trainings, Tutorials, Support Desk make it possible for anyone to use SK. Reason for choosing Servant Keeper We selected SK due to user friendly the multiple selections of additional software modules available as well as having the Support Desk option. Switched from [Logos II](https://www.capterra.com/p/2676/Logos-II-Church-Management/) We were searching for software to integrate our accounting and membership data. Review Source TH Teer H. Pastor Religious Institutions Used the software for: 1-2 years ### "SK Good For Churches" January 5, 2025 3.0 We use SK for church membership organization. The platform assists us with end-of-year reports as well as occasional mailings. Pros The depth of services provided on the platform. SK can handle everything a church needs. Cons The overall interface and user experience need to be improved. Review Source KG Kathy G. Pastor’s wife / Church administrator Religious Institutions Used the software for: 2+ years ### "Best customer service" June 3, 2023 5.0 I probably would not have remained with you had it not been for your customer support. I am a bit of a dinosaur when it comes to technology and the customer support has been my lifeline. Pros I have used Servant Keeper for over 20 years for our church management and to keep track of donations. The Help desk has been a great feature when I have had trouble navigating the site as well as the customer support site. Cons As with any program, you must learn the features. I am in the middle of migrating our donation information back into Servant Keeper from Faithlife. I used Faithlife because of its app feature and having one stop shopping through that app for our membership. The process to get into the membership portal on Servant Keeper was a little more involved and I wanted our members to be able to keep track of their giving and print off their contribution sheets at the end of the year which was easier on the Faithlife site. Alternatives considered [Proclaim by Logos](https://www.capterra.com/p/265496/Proclaim/) Reason for choosing Servant Keeper I had both but used Servant Keeper for the church management side and imported the giving from Faithlife Review Source LM Leah M. Office Manager Religious Institutions Used the software for: 2+ years ### "Awesome Servant Keeper!" June 30, 2021 5.0 I am able to monitor member personal information, donations, pledges, and interface with QuickBooks for the donations. This has made my job much easier. Thank you! Pros Servant Keeper 7 is easy to use with donations, member info, and attendance monitoring. Cons I have heard that Servant Keeper 8 allows you to email, which would be helpful, but is lacking with Servant Keeper 7. Reason for choosing Servant Keeper Less expense and more options. Switched from [FlockBase](https://www.capterra.com/p/98528/FlockBase/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Pastor change. The new Pastor had used your software before and helped us update. It has been a BLESSING. Review Source DE Debbie E. Office Manager Religious Institutions Used the software for: Less than 6 months ### "Servant Keeper for a Mid-Sized Church" June 1, 2021 5.0 SK is a huge benefit in tracking all kinds of information regarding our membership and in producing digital and paper directories. Pros I'm not utilizing everything yet but these are the things I'm using and have found to be very helpful: A membership database with the ability to run all kinds of reports. The ability to create a paper directory/pictorial directory that includes contact information for the whole family. Easily upload and crop pictures for family profiles and individual profiles. Access to membership data through the SK App Customer support is exceptional! Whenever I call needing help the staff is very kind, professional, and helpful. Cons The inability to change the preschool designations in the school grade category. The inability to move around between I have difficulty finding the information I am looking for with the help/search tool in the database. Switched from [ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/) Church Community Builder isn't as user-friendly. It doesn't have customer support like SK does nor does it have as much flexibility in creating a membership directory. Review Source JK Jill K. Creative Worship and Communications Religious Institutions Used the software for: 1-2 years ### "Servant Keeper" October 25, 2019 3.0 We needed an affordable cloud based church database to replace our old service based program. This was pretty good for the money. The app is good and reports are easy once you train and practice. Pros The app is very helpful. We are learning to customize reports easier. We like the cloud alternative. Event Bright integration is great. Cons Setting up the groups are a little clunky at first. White glove transfer wasn’t as seamless as promised. It doesn’t interface with our One Call Now system, so we are having to update two systems. Alternatives considered [Realm](https://www.capterra.com/p/146265/Realm/) Reason for choosing Servant Keeper Realm hadn’t been around long enough for our comfort. Switched from [ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/) Cost and a desire to move to a cloud based system. Review Source BM Becky M. Office Manager Religious Institutions Used the software for: 2+ years ### "Great choice for all churches" June 30, 2021 5.0 Its great for our needs and has a lot more potential than we use. Pros We love how easy it is to navigate and find what we need. Cons Seems the group keeper is nice but not very straight forward in setting up group filters Alternatives considered [Elexio Community](https://www.capterra.com/p/117170/Elexio-Database/) Reason for choosing Servant Keeper Price was significantly cheaper Switched from [Logos II](https://www.capterra.com/p/2676/Logos-II-Church-Management/) Support for Logos was ending once it got bought out by Elexio. Review Source PR Phillip R. Treasurer/Administrator Religious Institutions Used the software for: 2+ years ### "Servant Keeper Thoughts" November 21, 2019 4.0 My overall experience with Servant Keeper has been good. Even though some of the features are somewhat confusing to me, ultimately, in time, I am able to figure them out. So far it has been the most user friendly church management program I have tried. I Ch Pros Overall the software is relatively user friendly. Doesn't take long to get going. If you can attend an instructional seminar, that will get you going even faster and get a lot of questions answered. Giving entries are very intuitive and straight forward. Corrections to entries are a little more work. Cons Steps to Merging duplicate entries or files can be very confusing. Customizing entry fields in the membership is difficult. Always have to go back to the guides and/or instruction manual to recall the steps. I always have problems with the conditional statements in creating a group. Wish it was more simplified with practical examples or templates. Alternatives considered [PowerChurch Plus](https://www.capterra.com/p/2679/PowerChurch-Plus/) Reason for choosing Servant Keeper PowerChurch Plus was too complex for our people to figure out. Review Source GD Geneva D. Administrator Non-Profit Organization Management Used the software for: 2+ years ### "My Experience" June 9, 2021 4.0 Great experience Pros Very easy to use - user friendly software...so far the best one Cons Sometime it's difficult with vanco and quickbooks...but I'm adjusting and has gotten better Reason for choosing Servant Keeper Employees were very friendly, helpful and thorough and the price was right. Switched from [Logos II](https://www.capterra.com/p/2676/Logos-II-Church-Management/) They stop designing and supporting the software Review Source DH Denise H. Director of Finance & Administration Non-Profit Organization Management Used the software for: 2+ years ### "Excellent Donor Management Software" August 30, 2023 5.0 Overall, I would highly recommend this product. I use it along side QuickBooks for nonprofits and it's really easy to import donation info to Servant Keeper from QuickBooks. It is a great way to keep notes on donors, run reports to find all the donors in a certain geographic location, send year end tax statements. There is almost no limit to the type of donor information you can store and track using Servant Keeper. Customer service has always been super as well. Pros Servant Keeper is pretty user friendly and you are able to customize it to fit your particular needs. You are able to change titles of boxes and truly track exactly what you need to track for your non-profit. That part is fantastic. It's easy to import data from other programs which is super helpful. Cons all.the.clicking. There is so much mouse clicking when you use this product. It is almost funny how many times you have to click to complete simple tasks. It drives me insane. It could be way more efficient than it is when it come to doing tasks. Reason for choosing Servant Keeper Servant Keeper wasn't the cheapest but met my needs the best. I like that it can be a stand alone product and you don't have to purchase the product that allows members to have accounts and log in etc. That was not a feature we needed so I didn't want to pay for a software that had that capability. They had options available. Review Source DN Debbie N. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Servant Keeper from a Person who is not techie" February 2, 2023 5.0 Automate administrative tasks: Servant Keeper enables businesses to automate tedious administrative tasks such as appointment scheduling, invoicing, and customer communication, allowing staff to focus on more important tasks. Improved customer experience: Servant Keeper's robust customer management system helps businesses create better customer experiences. It allows businesses to store customer profiles, track communication, and set up automated reminders. Streamlined communication: Servant Keeper allows businesses to communicate via email, text message, and social media, all in one place. This streamlines communication and ensures that all business communications are tracked in one place. Data security: Servant Keeper uses bank-level security measures to ensure that customer data is secure. This creates a safe environment for businesses to store sensitive data and prevents data breaches. Increased efficiency: Servant Keeper helps businesses increase their efficiency by streamlining processes and automating tasks. This reduces manual effort and ensures that tasks are completed in a timely manner.Benefits. Streamline administrative processes: Servant Keeper provides a suite of tools to help organizations streamline their administrative processes. Automate communications: Servant Keeper makes it easy to communicate with members, staff, volunteers, and other stakeholders. Track progress: Servant Pros Servant Keeper is an easy-to-use church management software that makes it easy to track and manage church members, donations, and events. It also allows churches to easily share information, such as newsletters and church bulletins, with their members. Servant Keeper also offers a variety of online giving options and is integrated with several popular payment processors, including PayPal and Stripe. Cons Servant Keeper is not the most feature-rich church management software on the market, and some of its features can be difficult to use. Additionally, it is not available in multiple languages, which can be a problem for some churches. Finally, the cost of using the software can be expensive, especially for larger churches. Review Source VD Violette D. Parish Admin Religious Institutions Used the software for: 1-2 years ### "Servant Keeper for Church Management" October 20, 2021 5.0 Has improved workflow, aides in pulling key information for annual reports, and stores more than just member data. Pros Customization and user defined fields in a variety of field types are key in making the most of member data. Servant Keeper really delivers in this area. Cons I come from a database management background and might be more skilled than some office staff. The product may be overwhelming to some. The help-desk is subscription based and there is no access to the knowledgebase forum if you are not subscribed. This is disappointing as there could be value in users helping each other. Am hoping that with the Faithlife relationship that this will change in the future. Reason for choosing Servant Keeper Cost and benefits of customization. Review Source LE Liz E. Office Manager Used the software for: 2+ years ### "Servant Keeper 8 is an amazing tool for ministry! It helps you to keep up with your church family." May 19, 2017 5.0 Pros I like the groups keeper the most! I like being able to create a group of the particular members I need to reach for our newsletter, prayer chain, small groups, worship, etc. I can create a group of members and run an array of member and contribution reports for use by the church staff, volunteers, committee and session members. We are now on the Cloud, which allows us to use the Mobile Ministry and Greet and Attend apps, as well as the New Online Office! The Online Office is extremely helpful. It allows me the capability to update or add member information from my cell phone or tablet, and that information goes right into the Servant Keeper 8 program. When I am at a small group, class or just bump into someone I haven't seen in a while, I can get my phone out and update their contact information right there. Our members have access to the online directory, they can view their contributions and update a lot of their information on the Online Office. Volunteers and staff can have access to the program from their own computers, so, now they can volunteer to do things at a time that's convenient for them, from wherever it's convenient for them. "Many hands make light work." We can give users and members access to different areas of Servant Keeper based upon their needs. Servant Keeper 8 integrates with several other programs that we use, like QuickBooks. It has also introduced us to other programs that are available like MailChimp, EventBrite and Vanco. Review Source Response from Servant Keeper May 25, 2017 Thanks Liz, it's a joy to serve your ministry and we're so glad you are getting so much out of the system! The integrations you mention are pretty awesome and definitely work checking out. Mailchimp is a great tool for an automated visitor follow-up campaign and Vanco has the best online giving platform for churches! Thanks for using Servant Keeper! WJ Wanda J. Executive Administrator Religious Institutions Used the software for: 2+ years ### "servant keeper rocks" June 9, 2023 5.0 it can use it for all of church functions Pros how membership and contribution manager interacts Cons Very few function can be a little bit better overall it is still very user friendly Reason for choosing Servant Keeper Not to sound repetitive but because it is very user friendly and offered simply functionalities and helpdesk support and when troubleshooting you get results every time. Review Source BR Bonnie R. Sr. Minister Non-Profit Organization Management Used the software for: 2+ years ### "Excellent customer service" November 1, 2023 5.0 Very good - customer service is excellent and the product is helpful in many ways. Pros Received great customer service today. Product is for the most part pretty good. Saves a lot of time. Useful for tracking donations and maintaining lists of congregants who serve in various capacities. Cons Some of the interfaces don't always work that well. Setting up new financial management program and it is a bit more complex than we anticipated. Review Source GS Greg S. Associate Pastor Religious Institutions Used the software for: 2+ years ### "Servant Keeper Keeps Serving Us" May 6, 2021 5.0 Our experience has been great. When we’ve updated the operating systems—either on the host PC or terminals—both the online support articles and customer service have been invaluable. Pros Since we switched to Servant Keeper a number of years ago, I’ve never been disappointed that we made the switch, either from our previous management software or to Servant Keeper. Among the many features I appreciate about this product, I probably most appreciate the ease and flexibility of editing data fields to fit our church family’s needs. Cons Because contact info can be saved for both family profiles and individuals within families, sometimes we find that contact info (such as an email address) may have been updated for a family but not the member of the family who primarily receives information at that point of contact. Getting that information updated in the necessary spots is not difficult (as long as we remember to do so!), but it would be helpful if, when updating such info, Servant Kepper asked the user if the updated info should be applied to the family profile and/or individuals in the family. Review Source SH Susan H. Financial Secretary (Volunteer) Used the software for: 2+ years ### "We recently upgraded to SK 8 with our database on the Cloud. Technical Support was awesome!" August 31, 2017 5.0 Pros We have used the SK Contributions module for many years and it has worked extremely well. I especially like, that if we make the occasional data entry error, it is a straightforward process to make corrections. Three of our volunteers attended a SK training session last spring and we were impressed with the membership module. We could immediately see how we could use membership features to support many of our ministries. The ease of customizing our database with our own names for various fields is great. The Groups Keeper is an awesome tool and we foresee using it extensively. Although we are still learning the SK Writer functions, we can already see that in conjunction with the Groups Keeper, we will be able to personalize letters, emails, campaigns, etc. Perhaps the most appreciated feature of SK8 is that it resides on the Cloud. This enables all of us to work from home, which is a huge plus for our organization, which is 100% volunteers, except for our minister. Also, we appreciate that our data is backed up daily automatically. Cons There is so much functionality it is easy to "use it or lose it". This says more about us than the software! Review Source Response from Servant Keeper September 11, 2017 Hi Susan, thank you so much for your kind words and your thorough 5-star review! It's a joy and privilege to serve your ministry! - the Servant Keeper Team FG Felicia G. Secretary Non-Profit Organization Management Used the software for: 2+ years ### "Happy with SK for our church" April 1, 2021 5.0 My church just signed up for SK8, Cloud, SK moble, and working on SK giving. The experience has been great with the classes online, the help desk. All have answered all questions and concerns as needed. Pros The Administration icon is very important for my use to have control and make sure no one else is able to make changes or if someone else is able to access and make changes I can see who and when. I use the Contribution Manager on a daily basis for Sunday, Bible Study, and any special projects the church has going on. And the Member Profile and great for having all information in each persons profile for contacting birthdays, one person may be a Accountant and someone needs their taxes done, etc. And the help desk is great in explaining my needs. Cons So far there is nothing least about this software. Reason for choosing Servant Keeper I've only been the secretary at my church for five years now, so I don't know what program was here before or what alternative product was given to choose from. Review Source SM Scott M. Administrator Used the software for: 2+ years ### "Investing in the Helpdesk saved me as a customer with Servant Keeper" January 25, 2018 5.0 Pros I love how much time it saves me. Highly proficient. Love the Help Desk department!. They are quickly becoming my 2nd family. Cons Cannot purchase without Helpdesk. I was a little taken back at first by the fact that the we invested into servant keeper and when we needed training on the program we were told that we needed to pay more money to learn how to use the software. Review Source Response from Servant Keeper February 14, 2018 Hi Scott! Thanks for using Servant Keeper and we're glad you're taking advantage of the HelpDesk. Many companies outsource their HelpDesk so that they can offer "free" support. Many times when you call for help with one of those companies you feel like you know more than their support department. That's the nature of "free" support, unfortunately. At ServantPC we don't outsource our support. Our HelpDesk agents work in the same building as the rest of us. Then there are some other companies simply raise their monthly prices to build in the cost of support. In order to keep our prices down (starting at 9.99/mo!) a HelpDesk subscription with Servant Keeper is always optional. Also, there is help built into the system and lots of ways to get free assistance, but we have worked hard to develop a pricing model that makes high quality support available. thank you and it's an honor to serve your ministry! - the Servant Keeper Team CS Carol S. Office Manager Religious Institutions Used the software for: 1-2 years ### "Solution for Church Management Software" October 3, 2019 5.0 Overall, we are very happy with the transition. We are a small church. So, it is the most affordable solution that met most of the criteria we had for functionality. Pros While I am certified in Database Technology, I understand the need for software that's easy to use for the end-user. This product is intuitive, making it a snap for new users to get up and running with it. Cons Our previous software had an accounting module to handle more than just our contributions. We currently link Quick Books to our Servant Keeper to solve this problem. However, Quick Books is a huge learning curve as it is not designed for non-profits (terms/language is very different). Alternatives considered [ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/) Reason for choosing Servant Keeper Affordability Switched from [Church Windows](https://www.capterra.com/p/2670/Church-Windows-Software/) Ease of use Review Source GG G. G. IT Services Used the software for: ### "A different perspective ' an IT Services Professional's view of SK" February 24, 2015 4.0 As an IT Services professional for over three decades, I am engaged daily, sometimes for hours on end, with software products, services, and helpdesks around the world. Over the years, I have observed great software looses its greatness if the helpdesk and support team do not provide the same level of great support. Sometimes made bearable with a good helpdesk and support. Tolerable with live, call-in, voice support instead of chat and email support. Quite serviceable if the helpdesk knows the software inside out. Equally important is, if the helpdesk clearly understands the short-term and long-term purpose and goals of why the software was developed. A combination darn hard to find today. To be really great software, the helpdesk must be equally great. That is not done by the helpdesk following a Script of (many times) unrelated checkpoints and disjointed steps. I am not the "end-user" of SK. For my clients, my task as a contract IT professional, is to install, and locally support SK through all phases of it lifecycle. Of course, the client also has the ability to call SK directly. On the more technical, cumbersome or time consuming challenges, I am typically asked to do the "heavy-lifting" with the SK helpdesk. Over the past 6 years, with every single instance, I have experienced a very high quality level of support. Some of the very best service have experienced, and I deal continually with a lot of helpdesks around the world. How I rate SK (01, lowest to 10, highest points) Service: 10 pts. Purpose Driven 10 pts. Mission Driven 09 pts. Down-right pleasant and personable - the right amount just to let you know it is "Person-to-Person", NOT "Script-Reader to User". 09 pts. Professional 09 pts. Knowledgeable - I am continually surprised at the depth the helpdesk folks know their product. 42 pts. Truthful - If they didn't know the answer at the time, there was no bluffing, no wasting time. Simply, "I don't know, but will find the answer or a staff person (supervisor or engineer) - and I will get back to you by (target time/date). 100%, without fail. Oh, did I miss mentioning the software. Absolutely, 9.999 Points. (Of course it's not perfect) I have SK installations in a very large congregation (1000+) and in smaller congregations (under 250). All of my users have found SK and the Helpdesk Subscription extremely Cost Effective. ROI on all of this? In this case, Eternal - Priceless. Review Source AL Andre L. Consultant Used the software for: ### "SK7 Upgrade - be careful!" January 22, 2014 4.0 We have used SK6 for a number of years at our church and have been very satisfied with it. My wife is treasurer at our church and at another church where she has been frustrated by their existing, 'clunky' system. Based on her experience with SK6 at our church, she persuaded them to buy SK7. One of the most useful features for entering contributions in SK6 was the ability to scan checks which prefilled the contributors details and helped ensure correct allocation. This feature has not been retained in SK7. Instead it has been replaced by a new feature which utilizes a service with TransModus which allows checks to be scanned and deposited directly into your bank account. However, this service costs $200-$300 per month which is too expensive for smaller churches with tight budgets. It would have made a lot more sense for them to have retained the old option in SK7 in addition to the new option. I can see that the new option could be useful for bigger churches with more substantial budgets. I just cannot understand why the existing users should now be adversely impacted by having the simple check scanning functionality removed. I spoke to a SK sales rep who seemed to be at sea about why the functionality had been removed. I also did not get the feeling the he was particularly interested in communicating our frustration up the chain of command. Review Source Response from Servant Keeper July 29, 2014 Andre, First, thank you for using Servant Keeper and for recommending it to others. I'm glad it has served you so well! We have indeed brought back desktop check scanning for V7. The decision was made based on emerging technology that replaced the basic scanners. One correction is that the TransModus feature you mention is billed a few cents per check, not several hundred dollars per month. I'm sorry for the misunderstanding. The benefit of the Transmodus check scanner is that it accomplishes the remote deposit, and can scan up to 90 checks at a time. The other thing many churches requested is online giving that integrates with Servant Keeper, thus eliminating double entry. Not only do we offer that now, but we are able to provide that at a significantly less cost than the other online giving options. Donors can give by credit, debit, or check account, according to the church's preference. Please contact us if you would like to discuss further. DB Diana B. Parish Administrator Religious Institutions Used the software for: 2+ years ### "Easy and Effective" August 30, 2019 5.0 Customized mailings to members are a breeze now. Ability to email contribution statements when requested is saving us a lot of postage expense. Updating email databases with third party providers is easy. Can't wait to introduce online member directory to our congregation, which will allow them to view their contribution statements at any time. Pros Easily transitioned from paper-based member records to a cloud-based system. Automatically backs up data. Cons The very flexibility of the software can also make it a bit tricky to navigate when conducting out-of-the-ordinary or non-standard reporting and analyses. However, I've found the HelpDesk to be unfailingly helpful each time I've needed them. Reason for choosing Servant Keeper The quality of interaction with every Servant PC person I met during the search process. Review Source JR Janet R. Financial Secretary Religious Institutions Used the software for: 2+ years ### "Great software to record church donations!" July 22, 2021 5.0 Servant Keeper has met our church's needs in tracking and reporting donations. Pros Easy to enter financial donations. Easy to generate reports to track donations by categories, as well as progress in meeting pledges. Easy to print giving statements. Cons Having to download the app on my computer even though it is cloud based. I wish I could access the database from any computer as long as I was using the proper login information. 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