# Fathom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fathom the right Conversational AI Platform solution for you? Explore 808 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276054/Fathom/reviews

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Fathom

5 (808)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Fathom

Ease of use

5.0

Customer Service

5.0

## Pros and Cons in Reviews

Caroline S

Cellular Health ConsultantAlternative Medicine, Self-employedUsed the software for: I used a free trial.

“The accuracy of the transcription is top-tier, even with background noise, and the AI-generated summaries are a total game-changer for my productivity.“

January 24, 2026

Caroline S

Cellular Health ConsultantAlternative Medicine, Self-employedUsed the software for: I used a free trial.

“This makes it difficult to maintain a complete record within a CRM, as any links or notes shared in the chat are lost.“

January 24, 2026

Richard M

Assistant DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“Overall, I enjoy the sharp accuracy, post session outlined notes, font type, Fathom AI where you can ask question and the AI bot tailors the answer based on the content and it was able to articulate in a readable but detailed style“

August 29, 2025

RR

Rachel R

CoderComputer Software, Self-employedUsed the software for: Less than 6 months.

“There are some bugs in terms of sharing recordings and granting access.“

May 8, 2026

JM

Jaaziah M

StudentHigher Education, Self-employedUsed the software for: Less than 6 months.

“The transcript feature helps me build a collection of typed notes that I can put into an ai database and ask questions when studying.“

November 19, 2024

JS

Jayne S

DirectorExecutive Office, Self-employedUsed the software for: Less than 6 months.

“As a VA with a number of client emails that I work in, its currently quite price prohibitive to purchase accounts across all of those clients. Where I can invite my own business email it works well but I'm unable to invite that email to external client emails.“

February 11, 2025

KR

Kwesi R

Vice PresidentFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“It provides really good summaries and action points. And I often find myself reading things I actually missed in the meetings. But my favourite use is in training my team and reviewing their presentations - the highlight feature allows to be break apart a presentation and train with precision.“

March 18, 2025

MH

Mallory H

Customer Success RepComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“I was spending an excessive amount of time trying to dig back through recordings to pick out action items, find details I know we talked about but didn't get in my notes, and then type up notes/summaries and share them with our customers.“

December 9, 2024

## Showing most helpful reviews

Showing 1-25 of 808 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lee M.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best AI notetaker I've found"

May 22, 2025

5.0

Fathom is simple, effective, and doesn’t lock core features behind a paywall. It does exactly what it promises, with fast support and an easy setup.

Pros

Fathom is simple in its use and doesn't hide a lot of its features behind a paywall. They provide more than the other AI notetakers and it was lot easier to set up than the others as well. Whenever I've had a question, their support responds in hours, sometimes minutes, not in days. Couldn't ask for much more than that.

Cons

One thing I wish Fathom did was give the ability to upload audio files to be transcribed. Sometimes getting on a call isn't feasible so having the ability to upload a conversation would save a lot of time in the future.

Switched from

[Fireflies](https://www.capterra.com/p/197037/Fireflies/)[Otter](https://www.capterra.com/p/202799/Otter/)

Ease of use and cost. Fathom is better priced and is incredibly easy to setup and use.

Review Source

VR

Verified Reviewer  
Assistant Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Fathom-able"

August 29, 2025

5.0

Overall, I enjoy the sharp accuracy, post session outlined notes, font type, Fathom AI where you can ask question and the AI bot tailors the answer based on the content and it was able to articulate in a readable but detailed style

Pros

Call Quality and Feature: Very accurate in capturing relevant information and easy to follow—great communication!

Cons

There is no app version of this AI Notetaker. An app version would make it easier to record in-person meetings without a PC present

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

The accuracy level was higher in Fathom than Otter.ai

Review Source

RR

Rachel R.  
Coder  
Computer Software  
Used the software for: Less than 6 months

### "Incredible free plan"

May 8, 2026

5.0

I am very, very glad with this software. From all the meeting notetaker softwares that keep popping up, this is by far the one with the most robust free plan.

Pros

The free plan is super-robust!!! As a small business owner, this is my top priority. Plus, their support for all their customers, even the free plan, is incredible.

Cons

There are some bugs in terms of sharing recordings and granting access. For myself, it's not something I usually care about, but if you're working with a team, be aware that it takes a learning curve.

Alternatives considered

[Firefly](https://www.capterra.com/p/10009059/Firefly/)[Otter](https://www.capterra.com/p/202799/Otter/)[tl;dv](https://www.capterra.com/p/10015832/tldv/)

Reason for choosing Fathom

This has the most robust free plan. If you don't yet have the budget for a lot of software - this is by far the best.

Review Source

MM

Michael M.  
Founder  
Professional Training & Coaching  
Used the software for: 2+ years

### "Lost Two Years of Client Data Due to Fathom's Poor Customer Service"

December 18, 2024

1.0

I would strongly advise anyone, particularly startups and solopreneurs, to avoid using Fathom at the risk of losing your intellectual property. I used Fathom for two years and was happy with the services. When I first signed up for an account I used an email address related to a business development organization that I belonged to. Fast forward two years, and I decide to leave the business development network and attempt to change the email associated with my Fathom account. Fathom makes it incredibly difficult to do this. You can't just go into your account settings and change your email, but you need to send a form requesting their assistance. Finding this form was itself a challenge, and only possible after I sent a Help request to them. I made the change request several weeks prior to when the account transfer was needed and I got zero response. I followed up twice including a specific drop dead date by which I needed the change made or I was going to lose access. Still nothing. Three weeks later and after a third attempt to resolve the problem they get back to me. Only at this point do they inform me that their policy prohibits them from making the account transfer without proof of ownership of the old account; however that ship had sailed and I was no longer in a position to do so. Had they responded when I initially made the account transfer request, this would not have been a problem. When I explained the situation and pointed out that their slow response prohibited me from complying with their policy, they basically told me that I would have to accept losing TWO YEARS of client data. All because their own customer service was unable to respond to my account change request. This has caused significant damage to my company, as I no longer have access to transcripts and files for several long-term client relationships. Fathom is taking zero accountability. I feel like they have illegally expropriated my business secrets, but regardless I'm left stuck with no resolution in sight. There are plenty of competitors out there where this would not be a concern. Don't take a chance at losing all of your data due to Fathom's incompetence.

Pros

Transcription and AI generated summaries were helpful

Cons

Horrible customer service that resulted in me losing two years of customer data.

Alternatives considered

[Otter](https://www.capterra.com/p/202799/Otter/)

Reason for choosing Fathom

Reviews / Recommendations from colleagues

Review Source

VR

Verified Reviewer  
Fractional CFO  
Financial Services  
Used the software for: Less than 6 months

### "More than a note taker"

August 15, 2025

5.0

Simple, easy, not overbearing. Doesn't try to be more than it's set out to be. AI functions work well.

Pros

Best is it's a set and forget. Once established and linked to my zoom and outlook calendar, even unscheduled meetings are easy to automatically record. AI function to search meetings is great as well.

Cons

Haven't had any issues so far. One thing that would be nice is the ability to customize what our page looks like.

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

I like fathom more than I like loom. Easier to review and find points in the conversation or highlights.

Review Source

Leslie R.  
Fondatrice  
Management Consulting  
Used the software for: Less than 6 months

### "A must Have for visio"

March 13, 2025

5.0

I use it on almost every meeting with my clients, I save time on reports, which are automatically forwarded to my customers. Most of the time, the summary, priorities and tasks are extremely well chosen. I watch my speaking time so I can talk less.

Pros

Fathom summarizes, prioritizes and makes sense of videoconference meetings. You can even see your speaking time live, which reminds you to let others do the talking. Summaries are precise and well contextualized, starting with a highly relevant objective and summary of the meeting if you don't want to read the whole thing. It's synchronized with hubspot, automatically saving meeting notes and creating tasks.

Cons

Areas for improvement: the tasks are in English, even though I'm a French speaker, and the summaries are in French. The “your questions” section isn't very relevant, with sentences that don't always correspond to what was said, and question assignments that aren't always correct.

Alternatives considered

[Sembly](https://www.capterra.com/p/255415/Sembly/)[tl;dv](https://www.capterra.com/p/10015832/tldv/)[MeetGeek](https://www.capterra.com/p/266646/MeetGeek/)

Reason for choosing Fathom

I tested fathom alongside other tools and compared the summaries. I prefer the fathom one and its husbpot integration.

Review Source

Buddy R.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fathom is next level!"

January 26, 2025

5.0

It's been wonderful. Everyone on my team is now using it as well as a number of other people that I have recommended it to.

Pros

I love the great notes it creates at the end I was using a different note taking app but Fathom is so much better. I love the real time monologue and percentage of talk time that pops up while you are in the meeting.

Cons

So far it's really been great. I wanted to actually record an in person meeting the other day and couldn't figure out how to do it so I opened zoom so I could have the notes afterwards. You might be able to open it for in person meetings but I haven't figure out how yet. (I only took about 20 seconds to try so I'll check more in depth and see if I am able)

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Fathom is far superior to Otter.ai and the real time feedback really differentiates it.

Review Source

Adam B.  
Chief Technology Officer  
Computer Software  
Used the software for: Less than 6 months

### "Fast and Efficient!"

January 21, 2025

5.0

It has been absolutely fantastic. It was the easiest to implement of all of the AI recording tools and also seems to be the most functional

Pros

Speed! Fathom will produce a transcript mere minutes after a call ends!

Cons

The interface seems a bit basic but I quickly realized it is much more powerful than I once thought and has all the tools you need at your disposal

Alternatives considered

[Fireflies](https://www.capterra.com/p/197037/Fireflies/)[tl;dv](https://www.capterra.com/p/10015832/tldv/)

Reason for choosing Fathom

Fathom is much faster and relatively cheaper too!

Review Source

Sebastian B.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Most useful and accurate AI Note taker"

February 2, 2025

5.0

Very good experience right from the beginning. Everything works very well and it is very accurate.

Pros

I like the action points / to do list which I receive at the end of every call best. So far it has been 100% accurate in picking up the action points and assigning them to the correct people on the call.

Cons

I like the least the potential problem of people who join later being able to see and hear what was spoken before they joined the meeting. This can be problematic in certain situations.

Switched from

[Otter](https://www.capterra.com/p/202799/Otter/)

Otter was not recognizing well Romanian language and most of my calls are in Romanian.

Review Source

CHERRY R.  
Director  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Best Note Capture!"

March 19, 2025

5.0

excellent! Fathom is by far the best note capture I have used

Pros

ease of use integrates well with other software quality of note capture is excellent

Cons

hyperlinks in the summary because I need to send out notes of meetings

Switched from

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

Fathom generates more intelligent and useful notes

Review Source

RR

Ryan R.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Ai notetaker becomes invaluable for video meetings"

December 10, 2025

5.0

Fathom's support has been helpful too! I've reached out to them on multiple occasions, and have always received a helpful and timely response.

Pros

The Fathom notetaker is genuinely awesome. You can use it in any video meeting (Google, Zoom, Teams, etc.), and it's better than the built-in Google Gemini notetaker (as of the time of writing). The ai summary notes are ACCURATE. Like-- impressively accurate. Like-- more accurate than if you had a human taking notes with you. And because it records the meetings, you can click on a sentence from the ai notes and it will replay that section of the call for extra context! To me, the coolest thing is that it creates "action steps" following a meeting. In addition to insightful meeting summaries that break down each chunk of your conversation/call/talk, it automatically creates a to-do list for you (great for sharing with your counterpart, because you KNOW they aren't taking good notes).

Cons

Sometimes you can't NOT add Fathom to your meetings. That is, sometimes I don't open the Fathom app, or specifically request that it not join a meeting (because I want to save my monthly free credits for other meetings), but it seems to join anyway. If I had a paid plan or infinite credits then I wouldn't have a problem with having it in every meeting; but I'd like to be able to confidently say "don't join this meeting" to save credits for my high-impact meetings. Annoyance I don't know how to solve: I'm an iMac user and make use of the multiple desktops feature, and opening Fathom may switch me to a different "desktop." I never really know where Fathom is going to launch; and though I CAN move the Fathom instance/window around my computer as needed, it'd be nicer if it always just opened in the screen I'M actually in. Nonetheless, none of these minor inconveniences is enough to dissuade me from using Fathom. It's still a 99% benefit to my meetings!

Review Source

Julian M.  
CEO  
Education Management  
Used the software for: 6-12 months

### "Fathom for the win"

October 31, 2025

5.0

I love it! I think it is a must have tool for all companies to be using. This is because if all companies were using it, it would be great to get emails of summary from them too

Pros

Fathom really does help me with note taking, sends the summary of the meeting afterwards, very helpful to catch up. Also the video recordings are so useful to playback and smooth with the transcripts.

Cons

When it sends an email to the attendee, I cannot see what got sent to them. apart from that, it is very very useful.

Review Source

HP

Holly P.  
Partner  
Accounting  
Used the software for: 6-12 months

### "The Most Intuitive Clear Precise Notetaker Out There!!"

March 19, 2025

5.0

Before during a Zoom meeting, I would have to have a pen and paper with me and ask the person to "hold on...what was that again?" "Sorry I can't write that fast, please repeat" etc. With Fathom, I just talk and they talk and it's all organized and written out for me when we finish. I also used to have a hard time deciphering what the next steps were from my scribbles taken during the meeting. Fathom determines the action items for me! AND for the attendees!

Pros

Fathom is super user friendly and the integrations with the video conferencing software is flawless. The control over how the reports are structured are very customizable. The look, functionality and results are second to none in my opinion. I also appreciate that I can program it to auto join so I dont need to remember to also add my notetaker. The calendar reminders really help me not miss a meeting. Plus you can launch the whole thing from your Fathom without needing to also open the video conferencing software. So easy!

Cons

I really haven't run into any issues! I guess my only request would be an ability to re-name the meeting before or during it vs after the recording is complete. Like if I could just click on the mini desktop control widget and change "Impromptu Zoom Meeting" to the actual title or topic that would be great! Right now I have to go into the recording review page after to re-name it.

Review Source

CC

Christelle C.  
CEO and Owner  
Insurance  
Used the software for: Less than 6 months

### "Fathom Helps Me Stay Organized and Professional"

May 21, 2025

5.0

My overall experience with Fathom has been excellent. It’s intuitive, efficient, and incredibly accurate. The automated meeting summaries and recordings help me stay on top of tasks without the need to take manual notes. I especially appreciate how it captures the key points perfectly, saving me time and presenting a consistently professional image to clients and colleagues. Even as someone who’s not very tech-savvy, I was able to integrate it easily into my daily routine, and now I use it for nearly all my meetings. It’s become an indispensable part of how I work.

Pros

What I liked most about Fathom is the instant, highly accurate meeting summaries that are sent out right after each session. It captures the key points perfectly, which saves me from taking notes and helps me focus on the conversation. The ability to access recordings immediately and the clean, professional formatting of the notes also make it incredibly efficient and impressive to share with others. The incredible user interface, the ease of use and the low costs all deserve 5 stars!

Cons

The only drawback I’ve noticed is that Fathom occasionally struggles with capturing voices accurately when multiple people speak at the same time or if the audio quality isn't great. But overall, this hasn’t significantly impacted my experience, as the summaries and recordings are still incredibly useful.

Review Source

VR

Verified Reviewer  
Compliance Officer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Great AI Notetaking"

February 27, 2025

5.0

Overall, Fathom is a strong choice for remote and hybrid teams looking to streamline meeting documentation, but its usefulness would significantly improve if it could accommodate in-person meetings as well.

Pros

Fathom Notetaker is an incredibly useful tool for capturing, transcribing, and summarizing meetings with remarkable efficiency. One of its standout features is the automatic generation of concise summaries, which saves time and ensures that key takeaways are easily accessible. The seamless integration with platforms like Zoom and Microsoft Teams makes it a convenient option for those who regularly engage in virtual meetings, allowing for real-time transcription and easy sharing of notes. Additionally, the ability to highlight and tag important moments during the conversation enhances post-meeting organization and follow-ups.

Cons

However, Fathom has some limitations. A key drawback is that it only functions in virtual meetings, meaning in-person discussions cannot be recorded or actioned in the same way. While the tool is excellent for calls, expanding its capabilities to capture and summarize face-to-face meetings would make it far more versatile. This restriction can be frustrating for teams that conduct a mix of remote and in-person collaboration, as they must rely on alternative methods for manual note-taking outside virtual settings.

Review Source

AV

Alejandra V.  
Professor  
Education Management  
Used the software for: 6-12 months

### "Mentoring students made easier!"

September 7, 2025

5.0

It has made mentoring my students easier. They have better outcomes, and follow my instructions better with the analysis of our meetings powered by AI.

Pros

Transcription software is not perfectly developed yet, but Fathom uses generative AI to complete what is missing in the ideas, and it summarizes, finds action items in the conversation, and by doing this it saves a lot of time.

Cons

The price, when you start to buy productivity software your bill starts to grow... Not only fathom, I wish all this software had different prices for low income countries.

Review Source

AR

Angie R.  
Lead Client Success Manager  
Entertainment  
Used the software for: 6-12 months

### "A great way to handle many clients! "

April 29, 2025

5.0

It has been an invaluable tool for our team. It has helped me make personal connections with my clients by remembering (looking back on past notes) personal information and connecting with them. It has also allowed me to bridge the gap from product team to end user. It has also helped me to keep everything straight. Sometimes with multiple back to back to back calls in a day, everything runs together. Fathom allows me to keep everything organized.

Pros

I loved having the ability to focus on my client during the call, and have notes taken for me. I also like being able to reference back to the recording/transcript for details months later or share the feedback with our product team so they can hear it directly from the client.

Cons

Not much, honestly. It has been so easy and convenient, but sometimes I wish it were easier to turn off for calls that are unnecessary.

Review Source

KC

Kyle C.  
Senior Product Manager  
Computer & Network Security  
Used the software for: Less than 6 months

### "Highly valuable AI driven solution to increase productivity across meetings"

December 2, 2024

5.0

Overall, being able to rely enough on the AI summaries to not need to take detailed notes and being able to historically reference that content has been a huge help for me and definitely offers value worth additional pricing. Fathom consistently delivers on a seamless experience for sharing and collaborating on meetings, making it easy to share transcriptions and AI summaries across various scenarios and in different formats, and has a helpful support team to keep us aligned.

Pros

Fathom is a fantastic tool to increase productivty and maximize your valuable time! There are a TON of AI based tools launching to market meant to summarize video and audio content so, I was looking for something in the product to stand out and really show me value worth the additional price (especially since Zoom and some other video conferencing tools already offer features out of the box to summarize and report on meetings). What sets Fathom apart is convenience, collaboration, integration and usefulness. Specifically, the way Fathom auto-joins meetings and initiates recordings is seamless and somewhat minimizes the stigma associated with asking the host to record the meeting. By auto-joining, I can privately capture any content and choose to share it at a later point. For sessions I want to share, there is a pool of content across various internal peers that I can now more easily access as opposed to needing to manually share individual recordings. Recordings alone are useful, but the AI generated summaries definitely exceed the quality of out-of-box solutions and do offer good value. The AI summaries also add tasks which can be tracked and generally, most importantly, the summaries are surprisingly accurate with only minor tweaks being required.

Cons

There are only some minor controls that I would like to see in the future come from the Fathom team. So far, more granular control and seperation of the summarization from video would be valuable. Essentially, having the ability to generate a summary without a recording or choose which functions I want to take from a call, although, these are minor asks. Finally, more granular control of organizing content would be a helpful addition. In the solution, adding content to folders defaults to sharing across your internal teams, but having the ability to create folders with per user access would make it much easier to disperse content individually. Overall, despite these asks, for a product relatively new to the market, I would say it is doing quite well and is simple and intuitive for new users.

Review Source

LY

Levi Y.  
Director of Sales  
Construction  
Used the software for: Less than 6 months

### "Fathom has been a gamechanger"

April 16, 2025

5.0

Fathom has seriously changed the game for me. Before using it, I’d finish a Zoom call and either scramble to take notes during the meeting or try to remember key details afterward—neither of which worked all that well. Now, with Fathom automatically generating transcripts and summaries, I can stay fully present in meetings and know that everything’s being captured accurately. One of the biggest problems Fathom solves for me is keeping track of important conversations. I love that I can search through transcripts, find exactly what was said, and even jump straight to that moment in the Zoom recording. It saves me from having to dig through messy notes or rewatch entire meetings just to find one answer. It’s also a huge help when I need to follow up with someone or recap a meeting later on. It’s streamlined my workflow, reduced stress, and honestly just made me more effective. Super grateful for it.

Pros

I've been using Fathom for a while now, and I absolutely love it. One of my favorite features is how easy it is to look back at the transcripts from my Zoom calls—being able to quickly review what was said is a total game-changer. Plus, the fact that I can jump straight to the video from any point in the transcript makes follow-ups so much smoother. It saves me tons of time and helps me stay organized. Highly recommend!

Cons

I am yet to see something that I dont like about this software! Its great.

Review Source

JW

Joshua W.  
Project Manager  
Publishing  
Used the software for: 6-12 months

### "Fathom - Excellent Digital Scribe"

May 20, 2025

5.0

Fathom overall has been a pleasure to use, it is easy to setup and integrate with my meeting calendar and produces excellent action items that I almost always refer to.

Pros

Fathom makes it easy to stay engaged in the flow of a meeting conversation without losing any details or accuracy in your notes.

Cons

There is very little to dislike about using fathom, often my biggest complaint is that more of my team does not use it in their calls!

Review Source

DS

Daniela S.  
Marketing and Communications Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Very positive experience"

April 29, 2025

5.0

What I like best about Fathom is its ease of use. I'm not very tech-savvy, but I found this software very easy to install and use. I also really like how organized the meeting summary notes are that it provides at the end. They're easy to follow, very helpful, and include a separate list of action items so I don't forget the things I need to do next. I love this software because, while I normally take good notes, it's easy to miss things. With Fathom, I know I can count on it to capture every important detail for me, so I don't have to worry about forgetting to jot something down or failing to take action on a task. I would definitely recommend this software to any working professional.

Pros

What I like most about Fathom is its ease of use, how simple it is to set up, and how organized and thorough the notes are at the end.

Cons

I have no complaints, as I have had a 100% positive experience so far.

Review Source

CG

Chris G.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fathom makes meeting follow-up a breeze!"

April 17, 2025

5.0

Fathom is really impressive - far better than I'd hoped or expected. Great value-add.

Pros

Fathom makes capturing meeting notes easy and smooth - especially tasks and action items for individuals / teams!

Cons

There's really nothing that I don't like about Fathom - it works well across Zoom and Google Meets alike.

Review Source

MH

Mallory H.  
Customer Success Rep  
Computer Software  
Used the software for: Less than 6 months

### "Time Saver for CS"

December 9, 2024

5.0

I was spending an excessive amount of time trying to dig back through recordings to pick out action items, find details I know we talked about but didn't get in my notes, and then type up notes/summaries and share them with our customers. Fathom does all of that for me, and gives me easy ways to find information in calls, all while helping me track my customer data in Hubspot.

Pros

Before Fathom, we were struggling to take notes while on a call, then log those notes in a way that we could share with our customers, while still keeping things organized in Hubspot, which is our source of truth for client accounts. Follow-up emails that weren't just a form letter added more time spent digging back through those notes, and then you still have to log the meeting as completed! Fathom completely changed the game for me, and took me less than 10 minutes to get set up. It takes very detailed notes, including pulling out action items (which it makes into Hubspot tasks for me automatically!), and you can generate a personalized follow-up email in seconds. It also logs these notes into Hubspot, marks the meeting as completed, and sends a copy of the notes to the other people on the call automatically. Not to mention that it alerts me during the call if it thinks I've monologued! Less time spent on manually tracking all of this is more time I can spend helping our customers.

Cons

It's a little more cumbersome to cut a specific snippet of a video out for sharing than other programs I've used, but you can still share from a certain section, and everything else it does helps make up for this in my opinion.

Review Source

mM

mariana M.  
Customer Experience Manager  
Human Resources  
Used the software for: 6-12 months

### "Boosting Productivity in Client Meetings with Fathom"

May 9, 2025

5.0

Pros

Starting to use Fathom has really helped me stay productive during meetings and follow-ups with clients.

Cons

There's nothing I don't Like about Fahtom! Also, the free version is excellent!

Review Source

FT

Felipe T.  
Tecnico  
Architecture & Planning  
Used the software for: 1-2 years

### "Meetings in the palm of your hand"

July 2, 2025

4.0

I always use the platform because it is an ideal application for working and having instant meetings with the team is very practical.

Pros

I loved the platform, intuitive meetings and database for storing words and documents, which are usually at hand and easy to access.

Cons

The fact that it is a small application that transfers meetings across other application platforms, bringing them all together in one.

Review Source

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