# Square Online Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Square Online Software - reviews, pricing plans, popular comparisons to other Small Business eCommerce products and more. Source: https://www.capterra.com/p/275800/Square-Online --- # Square Online Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Square Online ## What is Square Online? Start selling online today. Design and launch your eCommerce website with Square Online now for FREE. Theres no startup costs or monthly fees. Only pay when you make a sale, just 2.9% +30 cents per transaction. Square Online works seamlessly with Square Point of Sale to automatically sync your online and in-store orders, items, and inventory. No more overselling and manual reconciling. Plus, connect to Instagram and sell on social media, offer shipping or in-store pickup, and more. ## What is Square Online used for? [Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Website Builder](https://www.capterra.com/website-builder-software/) Overall rating Based on 327 user reviews Reviews sentiment Positive 94% Neutral 2% Negative 3% Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Square Online?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://squareup.com/&name=Square Online) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Square Online 4.6 (327) VS. [4.3 (655)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (327) Ease Of Use 3.8 (6,139) Value For Money 4.5 (287) Value For Money 4.1 (5,067) Customer Service 4.3 (266) Customer Service 4.0 (4,847) ## Square Online alternatives Highest Rated [4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,657)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month [Learn More](https://www.capterra.com/p/83891/Shopify/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.5 (3,380)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month [Learn More](https://www.capterra.com/p/143461/Squarespace/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,598)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month [Learn More](https://www.capterra.com/p/169007/Wix/) [View all alternatives](https://www.capterra.com/p/275800/Square-Online/alternatives/) ## Who uses Square Online? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Website Management 4.5 (222) 64.86% of 222 reviewers that rated this feature as important or highly important You can manage your website easily with drag-and-drop tools, quick updates, and inventory integration. Some reviewers find it user-friendly and efficient for adding products or making changes. Others mention limited customization and occasional confusion with editing or template restrictions. Order Management 4.6 (196) 55.61% of 196 reviewers that rated this feature as important or highly important Square Online offers you simple tools to track, update, and organize orders. Users think it’s easy to receive notifications, manage shipping, and keep customers informed. Reviewers appreciate the ability to sort, tag, and update orders quickly, making fulfillment and communication more efficient. Catalog Management 4.5 (189) 58.73% of 189 reviewers that rated this feature as important or highly important This aspect helps you organize products into categories, sync inventory with Square POS, and make updates easily. Reviewers appreciate how it streamlines browsing for customers, simplifies inventory tracking, and allows quick changes. Some users mention category setup could be clearer or more flexible. Shopping Cart 4.5 (185) 49.73% of 185 reviewers that rated this feature as important or highly important With this capability, you let customers easily add, review, and modify items before checkout. Reviewers appreciate its intuitive layout, upsell options, and seamless integration with Square KDS. Some users mention it’s straightforward, reliable, and user-friendly for both buyers and sellers. Pre-built Templates 4.4 (134) 42.54% of 134 reviewers that rated this feature as important or highly important Pre-built templates give you a fast, professional-looking website without technical skills. Reviewers highlight the ease of setup, time savings, and suitability for beginners. Some users wish for more customization options and template variety, but most find them helpful and efficient. Real Time Editing 4.6 (153) 50.33% of 153 reviewers that rated this feature as important or highly important Preview and make real-time changes in the web content Square Online 82 features Application programming interface that allows for integration with other systems/databases Display advertising and marketing messages to users based on their browsing history and preferences Create, manage, and send invoices or bills to customers This aspect helps you organize products into categories, sync inventory with Square POS, and make updates easily. Reviewers appreciate how it streamlines browsing for customers, simplifies inventory tracking, and allows quick changes. Some users mention category setup could be clearer or more flexible. Manage various distribution channels, build relations with channel partners, and track their performance Integration with content management software Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Collaborate on creating a product by sharing and adjusting designs through a shared portal Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Electronically collect payments for goods or services Create and send email blasts/campaigns Dispatch food deliveries Serves restaurants Designed for small businesses Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Allows users to view inventory and build a menu that's appropriate Allow customers to track their order and keep them updated when the status changes. Identify the physical location of an individual, asset, device, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Collection of images, videos and other digital content that can be used Access software remotely via mobile devices Notifications via mobile devices Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Manage and support multiple locations Manage multiple teams and operations from a central location Add tools to web pages to handle online bookings Tracks and processes online orders Accept and process online payment transactions Includes functionalities for creating custom eCommerce websites Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Square Online offers you simple tools to track, update, and organize orders. Users think it’s easy to receive notifications, manage shipping, and keep customers informed. Reviewers appreciate the ability to sort, tag, and update orders quickly, making fulfillment and communication more efficient. Send / receive, process, and execute orders Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Pre-built templates give you a fast, professional-looking website without technical skills. Reviewers highlight the ease of setup, time savings, and suitability for beginners. Some users wish for more customization options and template variety, but most find them helpful and efficient. Preview materials before finalizing projects Customize the specifications of a finished product to meet the particular needs of a customer Design, communicate, and distribute incentives to perform a specific action Matrix barcode that stores information Preview and make real-time changes in the web content Receive data and information in real time Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Accept and track repeat orders Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Track and facilitate returns of products sold Track and monitor reviews of products or services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Optimize and manage the search engine optimization efforts for a website or digital content Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Manage and track orders being shipped to customers With this capability, you let customers easily add, review, and modify items before checkout. Reviewers appreciate its intuitive layout, upsell options, and seamless integration with Square KDS. Some users mention it’s straightforward, reliable, and user-friendly for both buyers and sellers. Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Assign waitstaff and coordinate the table services Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Track and analyze information regarding website visitors Seamlessly integrates with 3rd party websites You can manage your website easily with drag-and-drop tools, quick updates, and inventory integration. Some reviewers find it user-friendly and efficient for adding products or making changes. Others mention limited customization and occasional confusion with editing or template restrictions. Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain Get Advice We can help you find the software with the features you need. Features 4.5 (327) 4.5 Based on 327 reviews ## Pricing Value for money 4.5 (287) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/275800/Square-Online/pricing/) Square Plus $49.00 Flat Rate,Per Month It includes: - Online processing fee: 2.9% + 30¢ - Expanded site customization - Advanced item settings - QR code ordering and subscriptions Square Premium $149.00 Flat Rate,Per Month It includes: - Online processing fee: 2.9% + 30¢ - Real-time shipping rates - Advanced reporting - 24/7 support Value for money 4.5 (287) 4.5 Based on 287 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (266) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (266) 4.3 Based on 266 reviews ## User reviews Overall rating 4.6 Based on 327 reviews Filter by rating 5(247) 4(61) 3(8) 2(3) 1(8) Mentioned topic Sorted by most recent Christine B. Pilates transformation expert Health, Wellness and Fitness ### "Easy for non-programmers to integrate into websites" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 27, 2026 Easy for a non-programmer to integrate into a simple website. I didn’t run into any problems and neither did my customers. Pros Very easy to integrate with my Wordpress website. Surprisingly, The links all worked on my very first attempt. Cons Square charges merchant processing fees, so they take a cut of every transaction which is never fun. Shop around - fee vary widely. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Lake M. Director of Education Non-Profit Organization Management ### "Easy To Use - Flexible Payment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 25, 2026 Square has been very positive for us. We appreciate the safety/security of a large name, trusted brand, without the high cost that can often come along with that name. The cost for their equipment is reasonable. They are so frequently used that finding support is very easy as everyone I know uses them. Pros Square has been a powerful platform for our nonprofit. We are able to process payments with a premium feel product, without the ongoing costs that many other POS systems have. The pay-as-we go type structure is flexible for our nonprofit. We do not bill frequently enough to justify a monthly fee, and so this option has been incredible. It was super easy to make our own, customizing the products, prices, receipts, and options at the click of a button. It integrates powerfully with other tools that use. This makes sales online, over the phone, through invoice, or on-site at events a breeze, and the platform is easy enough that anyone on my team can use it with their user/team options. Cons We have faced some challenges when out on the site with connectivity of card readers, particularly those that connect via Bluetooth to an iPad. Once connected they are quick and easy to use, however the initial connection during a period can be tough. We are an infrequent use organization, since we accept payments with this platform during events, it could be months without using and I think this contributes to the difficulty versus it connecting to the device every day. I do find the iPad layout to be a bit more clunky, feeling like an enlarged iPhone layout versus its own dedicated design. Switched from [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Square had more readily available support as well as easier to use hardware Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Carlie R. Owner Arts and Crafts ### "Wonderful Platform For All Things Financial" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2026 Overall ive had a good experience. No real complaints. I would 100% recommend using it for your business transactions Pros Easy use, customer first model, well made interface that allows for money management to be stress free Cons The only complaint i have with square online is the speed in which customer service requests are handled. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Trustee and secretary Non-Profit Organization Management ### "Great value, good service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 26, 2026 Easy to set up the payment system with card readers and then link it to the free website. Good support. Great payment facility - our members far prefer to pay online in advance or by card on the spot Pros I like the joined-up card reader and online payment facilities, especially with free website. By paying a bit more our members can login and check their past and coming orders. Cons Inability to accept bookings for later payment (online or via card reader) for things like club events Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reasons for choosing Square Online Free website with ecommerce facilities and linked payment system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ryan P. Graphic Designer Design ### "A must for small business owners." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 22, 2026 Overall, I find it easy to use, consumer friendly, great customer support and a total game changer for small businesses. Pros A great way to pay and get paid for services when you need to accept multiple credit cards and don't want to rely only on cash payments or bank transfers. Cons The fees are similar to what you pay for PayPal or other competitors. It would be nice if they were a bit lower. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TV Thomas V. Market research interviewer Market Research ### "Couldn’t ask for more!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 15, 2026 Being able to manage a website and a storefront all in one with great functions and options is a dream come true! Pros This product has a great security and wonderful website customization. Payments and invoicing couldn’t be simpler. Great value for the money. Cons There was a little bit of a learning curve, which I always find difficult when trying to set up a new site or storefront. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Mike A. Owner Food & Beverages ### "Square online best results " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2025 Great I love it and I do recommend it to everyone i encounter looking for pos system website or anything business related Pros Easy to use set up and navigate great platform use it daily for both my businesses excellent experience Cons I got confused at first but the customer service was phenomenal and helpful and got me back on track Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JZ Jesse Z. Software Engineer Computer Software ### "Provides Many Tools That Make Helping Running A Business Easy Online and In Person" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 28, 2025 Overall, Square Online has simplified the needs for any business, but for small businesses in particular. They provide many tools and services that serve a variety of needs for different businesses. Pros Square Online has a set of comprehensive features and point of sales systems that make starting a business easy without needing to build an entire website to sell products from scratch. The products they offer allow for both ecommerce and brick and mortar stores. Additionally, when tendering transactions, the sales tax is automatically calculated for you as the business. Cons The service fees in place for credit card and online transactions is kind of high. Square Online could do a better job of balancing the need to make money while allowing businesses to keep more of their hard earned money. Additionally, there could be some options for businesses that still handle cash in 2025. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Ay L. Admin Cliet support Retail ### "Review of Square Online " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2025 In general, usage is seamless and friendly, interface works great, access and logins from all connected devices also great Pros Easy access, always loving the black and white interface of the platform, makes it easy to access numbers. Cons Seamless usage, absolutely no issues, would say least thing liked, it can take some time to get familiar well enough to understand the entire platform Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL John L. President Recreational Facilities and Services ### "Let Square Online Be Your Store" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 30, 2025 It's reliable and works well. It makes a great, professional appearance of my business and it's easy to use. Pros They are continuing to update the program. New improvements, features and functionality continue to evolve with square. Cons Wish improvements could happen a bit quicker. Some additional functionality with pop-ups would be helpful. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) We wanted everything in one place, and a system ANYONE can use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/275800/Square-Online/reviews/) Popular comparisons [Shopify vs Square Online](https://www.capterra.com/compare/83891-275800/Shopify-vs-Square-Online)[Squarespace vs Square Online](https://www.capterra.com/compare/143461-275800/Squarespace-vs-Square-Online)[Wix vs Square Online](https://www.capterra.com/compare/169007-275800/Wix-vs-Square-Online)[GoDaddy Website Builder vs Square Online](https://www.capterra.com/compare/182500-275800/GoDaddy-Website-Builder-vs-Square-Online)[PrestaShop vs Square Online](https://www.capterra.com/compare/134005-275800/PrestaShop-vs-Square-Online)[BigCommerce vs Square Online](https://www.capterra.com/compare/131883-275800/Bigcommerce-vs-Square-Online) [ikas vs Square Online](https://www.capterra.com/compare/275800-10006487/Square-Online-vs-ikas)[Ecwid vs Square Online](https://www.capterra.com/compare/143648-275800/Ecwid-vs-Square-Online)[Adobe Commerce vs Square Online](https://www.capterra.com/compare/227129-275800/Magento-Commerce-vs-Square-Online)[Webnode vs Square Online](https://www.capterra.com/compare/167799-275800/Webnode-vs-Square-Online)[PayPal vs Square Online](https://www.capterra.com/compare/207944-275800/PayPal-vs-Square-Online)[SellerChamp vs Square Online](https://www.capterra.com/compare/179124-275800/SellerChamp-vs-Square-Online)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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