# Radancy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Radancy the right Recruiting Agency solution for you? Explore 159 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/275758/Radancy/reviews --- Radancy 4.6 (159) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Radancy Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews Rachel H Talent Intelligence SpecialistHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years. “Brazen has been a great asset to Ascension, especially while recruiting through the pandemic.“ September 30, 2022 Jennifer P Manager, Employer BrandVeterinary, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The cost is the only downside, but you also get what you pay for.“ November 20, 2023 EP Evan P RecruiterTelecommunications, 10,001+ employeesUsed the software for: 6-12 months. “I think it's a great tool that could benefit from a few minor modifications for a better user experience, including the suggestions I mentioned above, as well as an easier way to toggle between multiple chats without losing text typed into a comment box, along with the ability to see the names and count of how many people are in the queue waiting to chat.“ October 1, 2020 SM Stephanie M RecruiterHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months. “A lot of the chats are dropped and we end up having to call the candidates, which does not save us time.“ October 6, 2020 CA Cheryl M A RecruiterHuman Resources, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “I am super excited to be part of Brazen hiring events.“ September 26, 2022 JM John M Cyber Security ConsultantComputer & Network Security, 10,001+ employeesUsed the software for: Less than 6 months. “There were situations where I had given extended time to an interview candidate, and was not able to extend time again.“ October 2, 2020 TU Tracie U Assistant PrincipalEducation Management, 10,001+ employeesUsed the software for: 6-12 months. “The feature I liked most was being able to look at the resume of the candidate and being able to refer back to the conversation in the chat. “ October 1, 2020 AJ Alyssa J Software DeveloperInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “It just doesn't work with numbers in the 700-900 mark.“ September 9, 2020 ## Showing most helpful reviews Showing 1-25 of 159 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rachel M. Talent Management Program Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Great way to reach candidates!" October 1, 2020 5.0 Pros I really enjoy being able to go in and review the chat transcripts with candidates and send them to other colleagues who may be interested in that particular person. Cons Not being able to review who is currently active in the event. Review Source VR Verified Reviewer Strategic Sourcing Lead Information Technology and Services Used the software for: 1-2 years ### "Product Review" February 20, 2019 5.0 We have been able to connect with a very large number of candidates for job openings, internal employee engagements and information sessions. It gives companies the opportunity to Recruit virtually without spending thousands of dollars on an in-person event. Overall I have been very pleased with the product. Pros I like how easy it is to create a landing page and highlight the opportunities our company has available. It's a new way of connecting potential candidates with Recruiters. Cons I would like for the tool to allow you to pass candidates over to another representative during the chat session. Review Source SC Sheri C. University Programs Coordinator Defense & Space Used the software for: Less than 6 months ### "Lots of Growth Opportunity" October 1, 2020 3.0 This was the school's choice of virtual platform and although I didn't have a problem creating the booths, adding reps. etc., we changed all of our Information Sessions (i.e. Video Broadcasts), to the Zoom platform. Pros • Several of us were unable to conduct 1-on-1 chats even with text only. I also had issues where it would kick me out of the chat room altogether or it would stop showing me what others typed. I had students say they saw I sent them a 1-on-1 invite, but clicking on it do no good. I called their helpdesk in the afternoon (my colleague could not get ahold of them) and they had a developer call me back. He figured out what the problem was pretty fast. Their web chat client opens sockets and keeps them open forever (a bad practice). He said they have had issues with security conscious companies whose firewalls shut the connections down. He emailed me a URL to use that opens a socket, polls, then closes the socket, and repeats a little later. That worked alright to solve, but took alot of time out from the event. Cons • The CarrerEco system “participants list” is always in alpha order by name. It was almost impossible to tell what order students entered the room or how long they had been waiting to talk to someone. You can scroll back in the main window – but that is hard to do when you have a ton of students visiting like we did. You really almost need one person to monitor the main room and keep a list. • Video chat is more personable (a few on our team got that to work), but when doing text only chat one rep can have multiple conversations going on. Reason for choosing Radancy N/A Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) East of use. Review Source VR Verified Reviewer AVP, Executive Search, Corporate and Life Recruiting Financial Services Used the software for: 1-2 years ### "Feedback on Brazen" February 20, 2019 4.0 Good. Pros The tool and concept work well giving the recruiter an opportunity to speak to volumes of people in short amounts of time. Cons I didn't attract as many viable candidates as I'd like Review Source VR Verified Reviewer Recruiting Specialist Hospital & Health Care Used the software for: 6-12 months ### "Brazen is great" October 1, 2020 5.0 really great many benefits! Pros Easy to use, great way to reach out to other candidates Cons Took a minute to learn everything, other than that nothing Review Source VR Verified Reviewer Recruiter II Telecommunications Used the software for: 1-2 years ### "So/So" October 2, 2020 3.0 Pros The virtual connection to candidates. The saved login info. Cons The frequent technical issues. The navigation could use a little tweaking. Review Source Response from CKR Interactive November 30, 2020 Hello and thank you for the review! I am sorry to hear that you had some technical issues. Overall, our customers tell us that Brazen is one of the most stable and consistent platforms on the market. VR Verified Reviewer Recruiter II Telecommunications Used the software for: Less than 6 months ### "advantages & disadvantages" October 2, 2020 4.0 Overall Brazen has a slight edge over other similar platforms that I have used. Pros Automatically connecting with candidates that come to booth/event to start private chat. This is a big advantage over another product that I use that does not have this feature. Cons Needs to allow for uploading common questions/answers ahead of time and carry over from event to event. I use another product through a government contract that does this and it makes things much easier. Review Source VR Verified Reviewer Sourcer Hospital & Health Care Used the software for: 1-2 years ### "Great software!" October 1, 2020 5.0 Pros I love how straightforward this is to use! A great way to connect with candidates. Cons Sometimes the notifications from the system would come through later or not at all, but overall it worked very well Review Source VR Verified Reviewer Talent Management Consultant Hospital & Health Care Used the software for: Less than 6 months ### "Virtual Recruitment " February 20, 2020 5.0 Overall, I have had a positive view of Brazen. Great platform Pros Brazen is an amazing platform that allows you to recruit virtually. You can host virtual career fairs. This has allowed us to build our brand throughout the nation virtually. We are able to chat with candidates who are attending from their homes, school, phone and more. We use it also to chat with active military Cons I do not have any cons. I have nothing but positive things to say about Brazen. Customer support team is great too Review Source Response from CKR Interactive February 25, 2020 Thank you so much for the review! We agree that there are numerous reasons to use Brazen virtual career fairs (internal mobility, D&I, campus recruiting, experienced hires, military / veteran hiring). Seems like you use them for quite a few. Thanks for being a Brazen customer! Jun I. Senior Associate Accounting Used the software for: Less than 6 months ### "Online interview tool" October 2, 2020 4.0 We used this application for the first time to do a set of job interviews online. This system worked so well. We will consider using this furthermore. Pros This application is easy to manipulate. the buttons are really simplified so it was quite easy to switch from chat to a video call. Fortunately I did not have any system issue, but if there is an issue with a video chat, you can easily get back to a normal typing chat screen. That makes us really stress-free during the session. Cons I did not actually have an error, but my colleague reported some video issues. Review Source JB Jason B. Sourcing Lead Defense & Space Used the software for: 2+ years ### "When it works it's great" October 1, 2020 4.0 The tool does what we need, but our reps is overly sales like and over-promises. Pros Multiple booths, video chat and presentation options, and branding capabilities. Cons Support is VERY poor. Common response is a macro. Booth/candidate line counts are not functioning as designed. Booth scheduling is needed to set interview. Reason for choosing Radancy feature set Review Source TU Tracie U. Assistant Principal Education Management Used the software for: 6-12 months ### "2020 the Year of Learning the Virtual World" October 1, 2020 4.0 Overall, the experience with Brazen was a positive experience where we were able to find quality candidates from the comfort of our homes or offices. We were able to hire several quality staff members from around the country to come work at our school site. Pros When the pandemic hit and we were in need to recruiting and hiring new teachers to fill vacant positions within our school, we were at a loss at how to do this while keeping protentional candidates safe. Our district introduced us to this product to assist with finding quality candidates. The feature I liked most was being able to look at the resume of the candidate and being able to refer back to the conversation in the chat. Cons Something that I would like to see is a mutual rating. I know as an employer we can "flag" or rate candidate, but it would be nice to see if the candidate had a continued interest in seeking employment at our school site. The interview is for both parties. Review Source KD Katie D. Senior Consultant Accounting Used the software for: 6-12 months ### "Clean and Consistent Functionality" October 1, 2020 5.0 When COVID-19 forced us all into a remote working environment, we scrambled to find functional alternatives for recruiting for a large company. Brazen helped us do just that by providing a simple user interface for professionals and students to interact using familiar technology (e.g. chat rooms). This was a huge help to our recruiting program, and Brazen was a great solution to help us solve the problem at hand. Pros I enjoyed the ease of functionality within the software. I was able to seamlessly move within the application to the various menus and modules that I required access to in order to complete my task at hand. Specifically, during a virtual networking event, I remember being impressed with the layout of the chat room as it allowed me to easily view the student's resume as well as the chat in a simple format. Additionally, I appreciated the ease of setting up and attending events within the software. Cons I only have one small con to note about this software. At times, the chats would lag or get out of order during the virtual network event. However, this type of situation is extremely common with chat functionality within applications so this was a small con. Review Source CS Curtis S. University Recruiter Defense & Space Used the software for: 1-2 years ### "Raytheon Technologies- RMD East University Programs Usage" October 1, 2020 4.0 I am a recruiter and occupy both booths, presentations, support for candidates and the planning and logistics of scheduling the brazen events about every other 2 to 3 weeks for our teams. Pros This is a very user friendly software. Fitting our needs very well with openhouse screening for college applicants and booth utilization for our various engineering depts. to screen said candidates. Cons There are sometimes glitches with video/audio chat. But this seems to be a resource hungry bandwidth issue. With strong signal from both sides the video/audio do well. Review Source EK Emily K. Corporate Recruiter Human Resources Used the software for: 1-2 years ### "Genius" October 7, 2020 5.0 The benefits of Brazen are endless when it comes to recruitment, especially if you are using it for a large volume of openings. It’s usability is excellent and the speed in which you can conduct virtual interviews makes it the best of its kind! Pros Brazen brings a whole new level of genius to the field of recruiting. It’s ease of access is what I love most about it and I feel it is an essential tool for Recruiters and Hiring Managers alike! If you don’t utilize Brazen for virtual hiring, you are missing out! Cons Doesn’t work as well on Internet Explorer as opposed to Google Chrome! Review Source RM Ryan M. Principal Employment Recruiter Defense & Space Used the software for: 2+ years ### "Brazen is an easy tool to quickly chat with candidates online" February 25, 2019 5.0 Very good, an effective product. Pros Ease of use, ability to chat for short times and add time if you like, non-invasive, can direct candidates to apply, can add hiring managers to the chat room. Cons Sometimes if you have intermittent internet connectivity issues, you cannot chat and it can become confusing for the candidate. Review Source SM Stephanie M. Recruiter Hospital & Health Care Used the software for: Less than 6 months ### "Brazen Review" October 6, 2020 3.0 It worked really well for a while and then chats started dropping, which has caused candidate frustration. Pros This software is easy to use and helps us get interviews scheduled rapidly. Cons A lot of the chats are dropped and we end up having to call the candidates, which does not save us time. Review Source Response from CKR Interactive November 30, 2020 Hi Stephanie. Thank you so much for the review! I'm sorry to hear that you've had some issues with chats dropping. This was likely an isolated incident. I know the AdventHealth team has been extremely satisfied with Brazen. You can read more about the team's success using Brazen in this case study they partnered with us on: https://resources.brazen.com/adventhealth-case-study-lp AN Alex N. Military Liaison Defense & Space Used the software for: 2+ years ### "Brazen Review" October 1, 2020 5.0 I have had a great experience with Brazen and would recommend the program. Pros I like how user friendly it is and very simple to understand and navigate. Cons It should be a bit smoother when it comes to virtual events as we have had some connectivity issues. Review Source DM Danielle M. Recruiter Information Technology and Services Used the software for: 1-2 years ### "Nice Platform" October 1, 2020 5.0 Pros In this unprecedented time having a virtual platform that you can customize to meet your own needs if invaluable. Cons Wish Brazen got more involved in marketing aspect in order to drive people to their client events. I also wish it was easier to share the events on social media. Most of this needs to be done manually which can limit outreach and participation Review Source JM John M. Cyber Security Consultant Computer & Network Security Used the software for: Less than 6 months ### "A solid option for virtual interviewing and networking" October 2, 2020 4.0 I was a representative in a booth, and I thought the product was a good stop-gap for virtual interviewing. It's hard to replace the interviewing and networking process to be entirely digital, and while I expect to return to in-person interviews and networking, I think there is a place for Brazen in the recruiting process. Pros I most liked the style of networking with the software. I was able to talk to many students and candidates in an efficient manner, and the ability to quickly rank and enter information after the interactions was useful. I also liked the ability to kick-off the conversation with an automatic message - that really helped me save time. Cons There were situations where I had given extended time to an interview candidate, and was not able to extend time again. This would have been good especially where there was nobody in the queue. It also would have been useful to see the number of people waiting in the queue. For the automatic chat response at the start of an interaction, I would also have liked to have several options saved in my profile, with the ability to select one based on the chat booth I'm in. It was a little annoying to have to type in an introductory paragraph every time I logged on. Review Source rD rachael D. executive lead recruiter Defense & Space Used the software for: 2+ years ### "great sw and functionality" October 1, 2020 5.0 Pros user friendly and no issues from a technical perspective Cons no issues at all that I personally experienced Review Source ES Elmer S. Talent Acquisition Specialist II Human Resources Used the software for: 1-2 years ### "Great platform to invite candidates to chat" October 1, 2020 4.0 I have enjoyed using Brazen thus far. It's a great product. Pros I like the ability to schedule virtual job fairs Cons I don't like the screening method and the fact that it does not attract the best talent. Review Source IL Isaac L. Recruiter Telecommunications Used the software for: 1-2 years ### "Great tool" October 1, 2020 5.0 I had a great experience and did not come across any negatives Pros Great tool, definitely helped streamline conducting virtual events Cons I did not find any negatives generally speaking Review Source AS Art S. Talent Acquisition Coordinator Airlines/Aviation Used the software for: I used a free trial ### "American Airlines Conference/Job Fair Software" October 1, 2020 5.0 Great software system that the whole team fall in love with. It is very easy to use. Thanks. Pros Ability to have Coffee Chat. Marketing Assist helps to track candidates where there are coming from Career Fairs - Chat with candidates and different booth can be created by job and region Ability to have 300 booths Can get leads ahead of time Video for virtual event can be up to 20,000 mins Candidates can be seen ahead, filter resumes and can screen candidates based off of preregistration questions Can have up to 4 candidates at one time in a waiting room Can have one on one chats Cons Needs to have ATS (Applicant Tracking System) that can merge to Success Factors. Review Source BU Brian U. Recruiter II Telecommunications Used the software for: 6-12 months ### "Easy to use " October 1, 2020 4.0 The product is easy to use and has made job fairs possible for us in a time where we cannot meet in person. Pros This tool has become our main way of hosting job fairs since Covid Hit and it was very easy to roll out to my team and easy to use. Cons So far I have not run into anything that I do not like. Review Source Similar Products Featured