# SBSA EDI Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SBSA EDI the right EDI solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/275729/SBSA/reviews --- SBSA EDI 5 (16) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SBSA EDI Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer PROCUREMENT MANAGER Chemicals Used the software for: 2+ years ### "OVERALL - Great dropshipping tools" April 5, 2023 5.0 Pros We have found SBSA to be a great drop shipping tool. One of the standout features is their powerful, yet easy-to-use tool for managing dropship orders. With just a click of a button, a purchase order is generated and the information is sent seamlessly. We have been impressed with the efficiency and accuracy of this tool. We have not encountered any cons with the software at this point. Highly recommended for anyone looking for a reliable drop shipping tool. Cons Nothing at this point; overall great drop shipping tools Review Source JM Jayel M. Product Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Highly recommend SBSA Technology's " September 3, 2024 5.0 As a small business working with three major retailers, we've been using SBSA Technology's EDI service for the past year, and it's been a game-changer for us. Before implementing their solution, managing orders, invoices, and shipping notices across multiple platforms was a time-consuming and error-prone process. SBSA Technology's EDI integration has streamlined everything, allowing us to focus on growing our business rather than getting bogged down in administrative tasks. Pros Seamless Integration: The integration process was smooth, with minimal disruption to our existing operations. SBSA Technology handled the setup professionally, and their team was always available to answer questions. Reliability: The service is incredibly reliable, with transactions processed accurately and on time. We've seen a significant reduction in errors, which has strengthened our relationships with our retail partners. Time-Saving: The automation of order processing and invoicing has saved us countless hours each week. What used to take us hours now happens in a matter of minutes. Support: Their customer support is top-notch. Whenever we've had a question or needed assistance, they've been quick to respond and resolve any issues. Cons Learning Curve: There was a bit of a learning curve at the beginning, especially for those of us not familiar with EDI. However, the initial investment of time to learn the system has paid off immensely. Review Source EM Enri M. Sales Executive Oil & Energy Used the software for: 1-2 years ### "Positive Review" March 12, 2026 5.0 Overall, the system is very user-friendly, practical, and efficient. It helps streamline communication with large retail partners and makes warehouse operations much smoother. For companies that work with multiple retailers and EDI requirements, SBSA Technology is a very convenient solution. Pros As a new employee at Miles Lubricants, I had to quickly learn how our order processing and EDI system works with major retailers like Walmart, Home Depot, Tractor Supply, Amazon, Northern Tool & Equipment, Grainger, and Zoro. We are also currently in the process of implementing Ace Hardware. One of the tools we rely on heavily is SBSA Technology, and I have been pleasantly surprised by how easy it is to use. The platform makes it very simple to manage EDI transactions with multiple retailers in one place. Orders come in clearly, and the workflow for processing them is straightforward even for someone new to the system. One feature that stands out is the warehouse module. It allows us to generate shipping labels and required documents in bulk, which saves a lot of time when preparing shipments for different retailers. Instead of handling documents individually, everything can be processed quickly and efficiently. Cons none I think everything is doing what it supposed to do but maybe more training and innovation along the way Review Source AA ARMAN A. Accounts Representative Oil & Energy Used the software for: 6-12 months ### "VALUE FOR MONEY" March 12, 2026 5.0 It is best suited for businesses that are moving from manual order entry to high-volume retail. It acts as a translator between your internal systems and the big kids (the major retailers), allowing you to scale without hiring a massive administrative team. Pros one of its standout features is the "one-click" bulk processing, which allows you to generate shipping labels, Bills of Lading (BOL), and SSCC box labels for multiple orders simultaneously. Cons While the daily interface is user-friendly, the initial setup and data mapping phase can be technically dense for those new to EDI Review Source AG Abdul G. Accounting Manager Automotive Used the software for: 6-12 months ### "Excellent EDI Management Tool" August 14, 2024 5.0 This is the second time, I'm leaving a review for SBSA Technology. This is a very impressive team. We had an issue with one of the retailers and the accounting record keeping. I spoke to my account manager and regardless the complex problem the issue was resolved pretty quick. Pros This is the second time, I'm leaving a review for SBSA Technology. This is a very impressive team. We had an issue with one of the retailers and the accounting record keeping. I spoke to my account manager and regardless the complex problem the issue was resolved pretty quick. Cons I did not find anything cons. its super easy to use. We have been using it foe 6months Review Source SC Stefania C. Customer support Plastics Used the software for: 6-12 months ### "Afco " August 14, 2023 5.0 Pros We were a starting company and we were looking for a less expensive EDI provider with a high-end capabilities. After almost a month of research, we bumped into SBSA Technology. It took a little time to gain our trust with them because of their warm and knowledgeable approach during the demo. Everybody on their team was involved and took their roles seriously. We were quite pleased that they could offer a solution that satisfied our needs and was acceptable to both our clients and trading partners. What's really fascinating about SBSA Technology is that they have the capability to adjust to the constant change of the supply chain without having to worry about staying in compliance with rules and regulations. It is a fact that by cutting labor expenditures and switching to less expensive monthly fees, we were able to save money. Everything is seamless, with better communication and less human error with SBSA. This helped us maintain the trust and relationship with our partners. Cons There is nothing I don't like. I am very pleased Review Source TI Tsvyatko I. Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Business Management " August 4, 2023 5.0 Pros As a business that regularly sends orders across the nation and occasionally abroad. For every shipment we handle, we use a special set of numbers or the SSCC. This allows us to quickly determine the contents of each package. We are now able to generate the SSCC automatically and are certain that every shipment contains the right information. We are able to track down the shipments in real time, This gave us an advantage as we can now provide even more accurate and timely information to our trading partners. Cons Business is constantly updating and improving their platform. Review Source MI Mira I. Bookkeeper Accounting Used the software for: Less than 6 months ### "Very efficient, flexible and easy to use" July 11, 2023 5.0 Pros I have been very impressed with SBSA Technology EDI software that my customer opted to use. I was told they started using SBSA Technology not too long ago. As a bookkeeper for quite some time now I've encountered numerous alike services but nothing is impressive as SBSA. I’m able to see how my customer accounts receivable is accurate to the point. All of the invoices have been processed correctly with the retailers like Walmart, Amazon, Costco, BJs, etc. It reduces my time to file claims and reflect the payments. Additionally, their monitoring and reporting capabilities and tools are well designed, you'll be able to access and have a view of the invoices or data being transferred in real time. I could save up some time as I don't have to re-enter information on repeat. It's very efficient, flexible and very easy to use. Cons None. So far I have not heard any complaints from my clients about the software. It is working as its intended. Review Source CD Chantele D. CEO Fine Art Used the software for: Less than 6 months ### "First EDI for our company " August 18, 2023 5.0 Pros As we were searching for the best EDI solution that qualifies what we are looking. We came across SBSA Technology which at that time, for us, it's a "too good to be true" impression. Part of the demo was where they showed us the system that compiles all of the sales orders onto a single, easy-to-use screen. It automatically replies to your partners with order acknowledgments, tracking data, invoices, and any other essential papers. At present, we have no problem with SBSA Technology EDI at all. It lives up to its expectation. Cons We are satisfied with their service. We have nothing to complain. Review Source TN Thomas N. COO Consumer Goods Used the software for: Less than 6 months ### "Great service, Great team" July 3, 2023 5.0 Excellent. Pros Honestly, how little I had to worry about. From the very first call they took care of everything, followed up with our clients, solved issues that arose and were available to me whenever I had a question. It's exactly what I had hoped for in EDI integrations. Cons No issues at all so far. Anything that has come up has been addressed and resolved in a professional manner. Review Source PP Paul P. Accounting Director Real Estate Used the software for: Less than 6 months ### "Great sales order management and customer support" April 5, 2023 5.0 Our experience with SBSA has been very positive. The software is very user-friendly and efficient. Their customer support is top-notch and always willing to assist. We are particularly impressed with the sales order management feature which has helped us save a lot of time and money. Pros User-friendly interface, efficient software, excellent customer support, and sales order management feature. Cons Can't think of any major cons at the moment. Reason for choosing SBSA EDI We chose SBSA because it offered all the features we needed in one package. The customizable interface was also a big selling point for us as we wanted a solution that could be tailored to our specific needs. Additionally, the positive reviews from other users gave us confidence that we were making the right choice. Review Source SI Sohel I. Virtual Accountant Industrial Automation Used the software for: 6-12 months ### "Efficient Data Integration and Streamlining with SBSA Technology: A Remarkable Experience" August 21, 2023 5.0 In our experience, SBSA Technology has been a great asset. Their ability to integrate different systems and prevent human error has been impressive. Keeping data up-to-date with business operations has been a breeze. They utilize various tools such as CRM and inventory management systems to streamline data transmission and improve overall efficiency. Pros Effortless Integration and Efficient Streamlining of Data. Cons Areas for Improvement in SBSA Technology: Identifying Drawbacks Review Source JUR Jahid Uddin R. Accountent Accounting Used the software for: 6-12 months ### "Super for Data Mangement " August 21, 2023 5.0 Since we started using SBSA over a year ago, our business has expanded and we have been sending a lot of data, including invoices, shipping paperwork, and other types of documents. We were in awe at how easily SBSA was able to adjust to that and make the necessary improvements. We made the right decision of choosing SBSA Technology. Pros real time data processing ,accurate , cost effective , Cons I didn't find anything negative which should be improved . Review Source HD Hristina D. Business development manager Automotive Used the software for: Less than 6 months ### "Great EDI solution " December 12, 2022 5.0 We used it to automate our POs. Pros First, the team is great and always there for us. Very professional service and the software works perfect. Cons So far, everything was fine. We were able to automate our system and to save money. Review Source MNP Mc Neil P. Account Executive Oil & Energy Used the software for: Less than 6 months ### "Great software company" April 5, 2023 5.0 Pros We've been using SBSA for quite some time now and it has been a reliable and efficient solution for our business needs. The VAN features are particularly impressive as they enable us to keep historical information for longer periods of time. The software is user-friendly and easy to navigate, which saves us time and effort. Moreover, their customer service team is always helpful and responsive whenever we need assistance Cons Never really had an issue with SBSA. Everything is great!Reasons for Choosing SBSA: It saves your time as the software is very easy to use. And their customer service is very helpful and responsive. Review Source TW Terrell W. Manager Apparel & Fashion Used the software for: Less than 6 months ### "Mikiwar Ventures Review" July 6, 2023 5.0 Experience has been great. \[sensitive content hidden\] took great care of us. Whatever we need, they delivered. Designing our portal for our specific needs. Pros User friendly, allowed us to be more efficient & lesson our work load. Cons No cons at the moment, only been using SBSA a couple of weeks but it's been great! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.