--- title: "KEY ESG Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about KEY ESG Software - reviews, pricing plans, popular comparisons to other ESG products and more." source_url: "https://www.capterra.com/p/275672/KEY-ESG/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # KEY ESG Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) KEY ESG ## What is KEY ESG? KEY ESG automates and streamlines ESG and carbon management by helping you effectively collect, measure, report and improve your ESG data. Our intuitive software is built by ESG specialists for business users, catering to diverse ESG needs and tracking metrics across global businesses as well as private equity companies and their portfolios. KEY ESG simplifies workflows and ensures compliance with all major global regulations, including CSRD. Our software provides the tools and guidance needed to thrive at every level of ESG maturity. ## What is KEY ESG used for? [ESG](https://www.capterra.com/esg-software/)[Environmental](https://www.capterra.com/environmental-software/)[Sustainability](https://www.capterra.com/sustainability-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KEY ESG?[Manage this product listing](https://www.g2.com/products/key-esg/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### KEY ESG 4.9 (27) VS. [4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (27) Ease Of Use 4.6 (18) Value For Money 4.7 (25) Value For Money 4.5 (18) Customer Service 4.9 (26) Customer Service 4.5 (18) ## KEY ESG alternatives [ESGenius!](https://www.capterra.com/p/264793/ESGenius/) [5.0 (18)](https://www.capterra.com/p/264793/ESGenius/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/264793/ESGenius/) [Zei](https://www.capterra.com/p/10026566/Zei/) [4.7 (45)](https://www.capterra.com/p/10026566/Zei/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026566/Zei/) Highest Rated [Futureproof](https://www.capterra.com/p/10009438/Futureproof/) [5.0 (21)](https://www.capterra.com/p/10009438/Futureproof/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009438/Futureproof/) [SustainIQ](https://www.capterra.com/p/253753/SustainIQ/) [4.7 (10)](https://www.capterra.com/p/253753/SustainIQ/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253753/SustainIQ/) [View all alternatives](https://www.capterra.com/p/275672/KEY-ESG/alternatives/) ## FAQs about KEY ESG Overview ### Which roles and teams benefit most from KEY ESG? KEY ESG is most used by sustainability, ESG, and HSE leaders who collect environmental, social, and governance data, track targets, and prepare disclosures. Finance executives and accounting teams support ESG reporting and data validation, while legal, quality, operations, and investor-relations teams coordinate compliance, risk management, and stakeholder reporting. Answer based on 27 reviews Overview ### What company size and industries is KEY ESG built for? KEY ESG is tailored to sustainability reporting across sectors and ESG maturity levels, with small businesses representing 70% of reviewers. It is also used by enterprise and midsize organizations at 15% each, particularly in investment management (19%), financial services (11%), and oil and energy (11%), for ESG reporting. Answer based on 27 reviews Features and Usability ### What are the key features of KEY ESG? KEY ESG offers sustainability management, emissions management, and environmental metrics, along with emission calculations and emissions monitoring. It includes compliance management, disclosure management, audit management, and audit trail features, plus reporting and analytics, customizable dashboards and reports, workflow automation, and multi-channel data collection from multiple data sources. Integrations ### Which third-party tools and platforms does KEY ESG integrate with? KEY ESG connects natively to Microsoft 365, Microsoft Azure, Microsoft Excel, and Microsoft Power BI. These Microsoft integrations support document management, cloud infrastructure, spreadsheet workflows, and business intelligence reporting within the platform. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does KEY ESG offer? KEY ESG provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Answer based on 2 reviews Getting Started and Support ### What customer support options does KEY ESG offer? KEY ESG provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Reviewers describe the support team as helpful, responsive, and hands-on during onboarding and data collection, with guidance that makes setup and implementation easier. Answer based on 5 reviews User interface ### Is KEY ESG easy to use for ESG data collection? KEY ESG makes ESG data collection approachable with an intuitive dashboard, clear navigation, and built-in guidance for new programs. ESG teams and portfolio companies find it easy to move from spreadsheets and manage submissions. Some users need more time to learn advanced reporting workflows and may want greater dashboard and reporting customization. Answer based on 12 reviews ## Features AI summary Based on 200 ESG reviews Capterra data shows that buyers of ESG software rank the following features as their top priorities: - **Data Management** (**57%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**58%**) - **KPI Monitoring** (**43%**) KEY ESG supports all three features that reviewers consider most important: **Data Management**, **Reporting/Analytics**, and **KPI Monitoring**. Together, these capabilities help businesses organize ESG data, track performance against key metrics, and produce clearer reports for stakeholders, allowing teams to make informed decisions and manage reporting requirements more effectively. Reporting/Analytics 4.6 (20) 90.00% of 20 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data KPI Monitoring 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Tracking the status of previously identified performance measurements Performance Metrics 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Multi-Channel Data Collection 4.6 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Collect information from multiple sources Customizable Reports 4.6 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Alter the layout and content of reports Workflow Automation 4.5 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows KEY ESG 48 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auditing: Examine established processes and records to ensure accuracy, compliance, and policy adherence - Benchmarking: Compare key metrics for the business against prominent players in the industry - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Visualization: Graphical representation of data - Disclosure Management: Create, manage, and publish disclosure statements or reports. - Document Management: Store, manage, and track all electronic documents in a centralized location - Emission Calculations: Measure the output of all types of emissions into the environment. - Emissions Management: Manage all types of emissions into the environment. - Emissions Monitoring: Monitor emissions and environmental data trends and measure the impact on climate and community health - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Environmental Metrics: View and track various environmental indicators including material wastage, energy usage, and carbon footprint - Framework Management: Manage global or internal standards that are designed to measure the impact of business processes or procedures. - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Initiative Management: Create and manage internal campaigns to improve company culture or business strategy. - KPI Monitoring: Tracking the status of previously identified performance measurements - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Location: Manage and support multiple locations - Multiple Data Sources: Allows users to manage data from a number of sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Stakeholder Engagement: Keep stakeholders engaged via communications, reports, surveys, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (27) 4.6 Based on 27 reviews ## Pricing Value for money 4.7 (25) ### Starting price Free trial not available Value for money 4.7 (25) 4.7 Based on 25 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (26) 4.9 Based on 26 reviews ## User reviews Overall rating 4.9 Based on 27 reviews Filter by rating Counts reflect reviews available in this feed. 5(23) 4(4) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful SM Sr Manager Sr Manager Used the software for: Less than 1 year ### "A Great Start with KEY ESG" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2025 Overall, our experience with KEY ESG has been very positive. As a company new to ESG, we were able to get started very quickly. The platform strikes a great balance between being powerful enough to centralize our data and simple enough for the entire team to adopt. The built-in guidance was significant in helping us understand the data requirements easily. KEY ESG has been an effective tool for launching our program. A major highlight was working with their team, who were very easy to work with and highly responsive, which was a key factor in our successful implementation. Pros What I liked most about KEY ESG was its combination of simplicity and depth. Our company was new to ESG and was finding it challenging to grasp the vast amount of ESG data scattered across our organization. KEY ESG's platform made it straightforward to centralize everything in one place. The dashboard is intuitive to use; it allowed an incredibly simple transition from our spreadsheets and data collection into one simple dashboard that anyone on the team can use. As the company begins its new ESG program, we found the Guidance sections on data collection to be very valuable as we introduce new teammates to the ESG program. It took a lot of the explaining out of the work in the program and makes it simple to understand why we need to collect certain information to get our emissions, or what value the information adds to the overall data collection. The user management and data collection is refreshingly easy to use as both a team administrator and as a front-end user. Additionally, a major pro for me was the team itself. The level of customer support they were willing to provide was exceptional and made the entire implementation process much smoother. Cons While our overall experience with KEY ESG has been very positive, there were a couple of areas we felt could be improved. As a company new to ESG, we found that while the features were very intuitive, some of the more advanced reporting pieces had a larger learning curve. It took our team a bit more time to fully understand and leverage these aspects. We also found the workflow for signing off on data to generate a report was slightly confusing at first. This may have just been user error on our part as we were still learning the system. AI Associate, Investor and Stakeholder Relations Associate, Investor and Stakeholder Relations Used the software for: 1-3 years ### "KEY ESG Exceeds Expectations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2025 Overall, we are very happy with our experience with KEY ESG. Although we've only been a client for about a year, their support truly has changed our ESG program. 2024 was the first year we collected data from our portfolio companies, all of whom are US-domiciled companies, with varying perspectives on ESG and sustainability in the current market. What was initially a very daunting task became much more manageable thanks to the KEY ESG platform, which makes data collection intuitive and simple for our companies and the support team who helped us along the way. The data output is also very clean which allows us to just export and provide to investors (which we greatly appreciate). Lastly, the team has been very supportive of our efforts-- they always going above and beyond with customer service. I demoed a lot of ESG data collection platforms before we settled on KEY ESG, and time and time again I am reminded that we made the right choice. Pros The KEY ESG platform is industry leading, and their support team is what puts them over the edge. The team at KEY ESG has been instrumental in supporting our Firm with our efforts to collect sustainability-related data from our portfolio companies. When we were looking for an ESG data collection platform we were looking for a partner, and we found that with KEY ESG. Although our data collection efforts were initially a daunting task, given the various frameworks we had to comply with, the intuitive software made for a smooth data collection process. Cons Nothing particular to note. The KEY ESG team is very receptive to feedback and when I have provided my thoughts on historical pain points, they were addressed across the platform. SC Sustainability Coordinator Sustainability Coordinator Used the software for: 1-3 years ### "The KEYeSg to the kingdom " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 October 14, 2025 Overall, I’m pleased with the platform and very happy with the customer service they provide. Good selection of resources (if you know where to look) and quality webinars presented with a regular cadence. Pros Helpful content, incredibly helpful and responsive people. Intuitive platform that makes data collection easy. I like the option to add custom metrics. Cons Difficult to use without innate knowledge of carbon capture and/or sustainability policy. Can sometimes be difficult to review data especially when it’s submitted by someone else. HO Head of Quality and ESG Head of Quality and ESG Used the software for: Less than 1 year ### "A complete, efficient and easy-to-use solution for ESG management and reporting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2025 Pros So easy to use (no training). Possibility to have local+group collect and results "in one click". Possibility to add our own KPIs. Cons Exports that don't combine responses and comments. This is a point for improvement to make them even more effective for the customer. But it's a "nice to have", the current solution is already brilliant ! HO Head of ESG Head of ESG Used the software for: Less than 1 year ### "Speed and efficiency" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 25, 2023 I've really enjoyed the experience, and the fact that they have started to build a community for ESG practitioners to share best practice and learnings. Pros KEY ESG’s software has increased the accuracy and speed at which ESG data is gathered. With a robust reporting system in place, Pollen Street has been able to set data-driven targets for next year. These insights, along with KEY ESG’s specialist guidance, have allowed Pollen Street’s portfolio companies to spend less time reporting and more time effecting positive change. Cons This was still a relatively new product when we onboarded, and as such there was some functionality that still needed to be developed (eg bulk upload), and some glitches. However, these have been ironed out and they have a roadmap to improve features and functionality DO Director of Legal, Compliance and ESG Director of Legal, Compliance and ESG Used the software for: 3-5 years ### "Intuitive ESG data collection platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 15, 2025 Overall we have been happy with the move from one data collection platform to the KEY ESG platform, the transfer took quite some effort, but now all is set up its smooth sailing. Pros I find it to be an Intuitive platform, relatively easy to use for the data collection, including the carbon emission management for the GP as the portfolio companies. The chat function is very helpful for our port cos, including the build in explanations. Overall quite good client support. Cons Set up of bespoke questions / questionnaire needs some fine tuning. The order of the way client's see the questions should be a bit more flexible. EL ESG Lead ESG Lead Used the software for: Less than 1 year ### "Very happy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2025 High value for money, makes data collection easy. Very useful that all different ESG frameworks are integrated. Pros Very user friendly and easy to use. Customer support is quick and helpful. Makes clear and structured reporting possible. Cons InvestEurope not being integrated as one of the standard frameworks. However they will do this very soon as I understand! SE Sustainability Engineer Sustainability Engineer Used the software for: 1-3 years ### "From Manual to Meaningful: How KEY ESG Transformed Our Reporting Process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2025 Our overall experience with KEY ESG has been excellent. It’s not just a reporting tool—it’s become a core part of how we manage sustainability data across the business. The platform enabled us to complete our first double materiality assessment efficiently and position ourselves for future CSRD reporting. It helped us bring together different teams internally, improve data accuracy, and enhance transparency with our stakeholders. KEY ESG is definitely a valuable partner on our sustainability journey. Pros The centralised data collection platform was a game-changer for us. It eliminated manual data gathering processes, improved the accuracy of our sustainability data, and saved us a tremendous amount of time. Being able to import historical emissions data and analyse it all in one place also helped us make more strategic, data-driven decisions. It strengthened our internal sustainability workflow and made us more responsive to stakeholders, especially customers. Cons Overall, our experience has been very positive. If anything, the platform’s flexibility means you need a bit of upfront coordination to set it up correctly across different departments. But once that’s in place, the system runs very smoothly. It just takes some initial alignment internally. CB Chris B. Head of HSE and Sustainability Used the software for: 3-5 years ### "Simplifies GHG Emissions Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2025 We are very happy with the product and the customer support we receive. I would recommend it to my peers. Pros KEY ESG makes managing our greenhouse gas emissions simple. The software is intuitive and includes guidance on specific data points. The customer support we have received has been excellent. Cons A communication function and the ability to assign data points to certain people would be useful. I understand KEY ESG are working on this. GS Global Sustainability Manager Global Sustainability Manager Used the software for: 1-3 years ### "Useful and Well-Supported Tool "KEY ESG"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 16, 2025 Overall, a positive experience with clear guideline and user-friendly platform and also the support team is very helpful Pros I really liked how user-friendly. The platform is simple to use and makes ESG data management much easier Cons The platform is limited in customization options especially for Reporting and dashboard. The data import options can improve. [View all Reviews](https://www.capterra.com/p/275672/KEY-ESG/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Zei vs KEY ESG](https://www.capterra.com/compare/275672-10026566/KEY-ESG-vs-Zei)