# Rent Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rent Manager the right Property Management solution for you? Explore 620 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2732/Rent-Manager/reviews --- Rent Manager 4.6 (620) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Rent Manager Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews Responsive and knowledgeable assistance 94% positive reviews out of 293 Most reviewers find customer support reliable, quick to resolve issues, and consistently helpful for ongoing needs. Jason H Partner, 2 - 10 employees. "I really like how easy it is for customer support to log into our system and walk me through any changes that need to be made. If there a question that is posed to them and they don't immediately know the answer, they will immediatley ask their team and resolve it while on the support call." Recurring software glitches 49% negative reviews out of 53 Some reviewers report frequent bugs, error messages, and occasional crashes that disrupt daily operations and cause frustration. Tessa G Office Assistant, 2 - 10 employees. "Too many bugs, several recurring issues that support has stated are just not fixable but that to me sounds like it is just a lot of work for them to do and they don't want to. " Extensive software personalization options 95% positive reviews out of 42 Most reviewers indicate customization allows adapting workflows, layouts, and features to fit unique business needs. Daniel D Manager, 11 - 50 employees. "Rent Manager offers many options to tweak and customize the software to meet our individual needs and processes." Inconsistent version experiences 56% negative reviews out of 36 Some reviewers describe confusion from differences between versions, outdated interfaces, and missing features after updates. Dana A Controller and Office Manager, 2 - 10 employees. "I understand the web version is a work in progress, but the jumping back and forth between the two version during my business day gets quite irritating at times." Supportive onboarding and training 94% positive reviews out of 32 Most reviewers describe the implementation process as smooth, with helpful guidance, resources, and responsive specialists. Evan H Owner, 2 - 10 employees. "Very positive. As you go through implementation and on boarding, there is a dedicated professional allocated to your account that will answer any questions or concerns that you have as you convert your system." Slow system response times 88% negative reviews out of 24 Most reviewers indicate performance and speed issues, including delays, slow uploads, and lag during high-usage periods. Azalea F Accounting Specialist, 51 - 200 employees. "The import function of everyday items, like invoices can be slow." ## Showing most helpful reviews Showing 1-25 of 620 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kristen C. Property Operations Manager Real Estate Used the software for: 2+ years ### "Rent Manager " July 28, 2019 4.0 We have been quite pleased in the decade that we have been using Rent Manager with the product, the support and of course, the streamlining it has provided our business. Pros We were among the first to convert to Rent Manager's stand alone version and we continue to use Rent Manager for every aspect of our business (approx. 1000 residential and several commercial buildings). The software is very user friendly and intuitive making it easy to onboard new employees. The comprehensiveness of the online training through Rent Manager University is invaluable for new and long time user employees. We use several of the integrations and are currently looking at adding several more. The allow us to adapt to every changing technologies and industry best practices. The customer/technical support is outstanding. I really cannot say enough good things about the support department. Whether it is technical support or assistance in scripting to help you streamline or create custom reports, they are always extremely helpful and responsive. Cons Any cons that we have found Rent Manager has helped us find work arounds for or has upgraded to in their regular updates. I would like to see more options for "batch" operations. Review Source Response from London Computer Systems July 30, 2019 Hi Kristen, Thank you for your review! We've loved working with you over the years and can't wait to show you all what we have in store for the future. Feel free to submit any batch operation ideas to our development team here and we will gladly look into them for you: https://www.rentmanager.com/featurerequest JY Jolene Y. Accounting Manager Real Estate Used the software for: 2+ years ### "Highly recomended" April 17, 2026 5.0 We have used Rent Manager for many years now. It has been a great software for our rental business. It keeps us on track with the variety of reporting options for tenants as well as financial reporting. Pros It is a great software for tracking tenant transactions. It is set up to be easy to use and navigate through with very few bugs or issues. Cons It does not have a payroll module. Also, some of the reports we used with the desktop version are not an option in Rent Manager Express. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! JY Jane Y. Founder Real Estate Used the software for: Less than 6 months ### "A lot of potential, waiting to be unlocked" August 2, 2025 3.0 Mixed bag. The software is extremely rich in functionality, but that makes it complicated and difficult to learn. Add to that the fact that we have come across many bugs, and it has been an uphill experience. Hopefully once all of our functionality is properly set up and actually working correctly, I believe this software has the potential to be incredibly helpful in streamlining property management efforts. Pros Extremely customizable and robust functionality. Very well set up for manufactured housing property management. Automations are helpful. Tech support staff very knowledgeable and helpful. Cons RMX is buggy and seems to have a lot of glitches. The help pages spell out the obvious facts about the screen in question, but don't actually answer questions about how the functionality works nor how it might interact/impact other aspects of the data. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing Rent Manager Functionality tailored to manufactured housing seemed most robust. Review Source Response from London Computer Systems August 29, 2025 Thank you for your review! JM Jeff M. Partner COO Commercial Real Estate Used the software for: 2+ years ### "Rent Manager is for SERIOUS Property Managers" February 10, 2026 5.0 Our business would not exist as it does without Rent Manager. The onboarding and installation was a bigger time commitment than we anticipated, but it was well worth it, and Rent Manager's support team stuck with us through our struggles implementing it. Pros What I like most about Rent Manager is that it is, without question, the most complete property management and PM accounting software - and they have the support to back it up. Cons It has thousands of features so it is complex, but the complexity once optimized is an incredible tool and business engine. Alternatives considered [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing Rent Manager We used Rent Manager from 2019-2022 then we tried Buildium and TurboTenant in 2023 but they were not even close to being adequate for what we do. Called a few other companies and got called back by annoying sales dudes that did not understand real estate. Switched from [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Honestly, there is no comparison between these products. We used Rent Manager from 2019-2022 then we tried Buildium and TurboTenant in 2023 but they were not even close to being adequate for what we do. Review Source Response from London Computer Systems February 13, 2026 Thank you for your review! jL jenny L. Property Manager Real Estate Used the software for: 2+ years ### "Highly Recommend " April 16, 2026 5.0 Whether you need financial summaries, occupancy data, or performance insights, the reporting tools are clear, accurate, and easy to generate. Overall, Rent Manager stands out as one of the best platforms available for both usability and powerful, reliable reporting capabilities. Pros Rent Manager is an incredibly user-friendly platform that makes property management efficient and stress-free. Its intuitive interface allows users to easily navigate through tasks like accounting, tenant management, and maintenance tracking without a steep learning curve. What truly sets Rent Manager apart is its robust reporting system, which provides detailed, customizable reports that help managers make informed decisions quickly. Cons Whether managing a small portfolio or multiple properties, Rent Manager consistently delivers reliable results, making it one of the best reporting systems available in the industry today for property management professionals. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! ES Elizabeth S. General Manager Real Estate Used the software for: 2+ years ### "Mixed Feelings" April 17, 2026 4.0 Mixed experience. It's better than spreadsheets. I have put in many feature requests over the years, none of which came to fruition. Wish the student housing features were more robust. Student housing is a different animal. I would love to be involved in a focus group on how to tweak the system. Pros Customer Support is very good. Reps seem to care and work hard to resolve issues. Rarely a long hold time. I like the app too. Cons In trying to convert from RM12 to RM Express there are not any tutorials specifically to guide me through the differences. Many features could be more robust. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! CW Cassie W. Community Manager Real Estate Used the software for: 2+ years ### "Excellent Customer Support with Rent Manager" April 2, 2026 5.0 Overall my experience has been excellent. I really appreciate the support the team provides. \[sensitive content hidden\] was excellent throughout the implementation process and was always able to help me when I had questions. Pros Making adjustments to accounting features is very convenient and easy to do without much additional support needed. The support team is always there to help and are able to assist with anything you need. Overall an excellent way to manage the communities lot rentals. Cons I'm not a fan of the late fee structure as it doesn't show up on our end right away when a resident has a late fee added. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! TK Trisha K. Marketing and Operations Director Real Estate Used the software for: 6-12 months ### "Rent Manager - Breath of Fresh Air!" May 20, 2026 5.0 Rent Manager is an outstanding property management solution that delivers exceptional value for money. Its intuitive interface makes tenant management and rental processes effortless, while robust reporting features offer clear, actionable insights. Customer support is always responsive and helpful, ensuring a smooth experience. The ease of use, combined with efficient email communication tools, streamlines day-to-day operations. Highly recommended for anyone seeking comprehensive rental management! Pros What I liked most about Rent Manager is its seamless combination of powerful features and ease of use. The intuitive interface makes managing tenants and rentals straightforward, while comprehensive reporting and efficient email communication tools help streamline daily tasks. This, paired with responsive customer support, makes Rent Manager a valuable asset for property management. Cons What I liked least about Rent Manager is the complexity involved in moving tenants from one property to another, especially when handling security deposits. The process can be confusing and could be made more intuitive to save time and reduce potential errors. Review Source DM Demetria M. Property Manger Commercial Real Estate Used the software for: 2+ years ### "Great for Tenant Management!" May 1, 2026 5.0 Excellent. Easy to use, outstanding customer service. Finding a report is super easy, and there are ton of them! Pros Easy to use! I love the search bar. Scripting option is a dream since my company sends a lot of Agreements and letters. Cons Sometimes there is a lag while tying an email. Rare, but it does happen. When the lag happens, it does take longer to send an email. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! CJ Courtney J. Assistant Community Manager Real Estate Used the software for: 2+ years ### "10/10 Rent Manager!" May 14, 2026 5.0 My overall experience is a 10/10 with Rent Manager. It is worth the value. little to no bugs or issues. It makes running a community easier. Pros Very new user friendly and makes tenant management so much easier. Customer support is very amazing to work with as well. Cons So far, I have no dislikes. It really is great to have for a rental management. Monthly reports make my life that much easier, and I have been using it for 3 years now. Review Source JI John I. Controller Real Estate Used the software for: 1-2 years ### "Great Customer Support" March 3, 2026 5.0 Pros Customer Support was amazing! Specifically \[sensitive content hidden\]. She was able to help find a report I was looking for, tailor it to my business' needs, and even followed up to make sure all was still working. Cons N/A no issues. So far this has been working out for what we need on our real estate entity side of our business. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Rent Manager similar features but rent manager was priced better Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) needed a product to help specifically with lease management Review Source Response from London Computer Systems March 9, 2026 Thank you for your review! JH Jason H. Partner Real Estate Used the software for: 6-12 months ### "One year in, still enjoying the product." February 25, 2026 4.0 Great product, great service, great people. Overall happy with the product. It came highly recommended from other users in the industry, and so far, we're happy with it as well. It has made rent collection from the tenants easier as well. The CashPay feature works well for those tenants that don't use online access. Pros Support team is very helpful and pleasant to work with. I really like how easy it is for customer support to log into our system and walk me through any changes that need to be made. If there a question that is posed to them and they don't immediately know the answer, they will immediatley ask their team and resolve it while on the support call. Cons There are some great features available that make regular daily operations much easier, but they are financially out of reach. In order to get some of the additional features you might want, instead of those features being available a la cart, you have to make a leap to a tier change which can almost double your monthly expense. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Better Tenant features and tenant online access. Review Source Response from London Computer Systems February 26, 2026 Thank you for your review! TB Tyler B. Operator Real Estate Used the software for: Less than 6 months ### "Happy Customer" January 8, 2026 5.0 Overall, I have had a very good experience with RM. Despite some complaints, Rent manager continues to prove themselves as the right choice for my company. The customer support and drive for improvement make them a clear winner. Pros My favorite part about Rent Manager is that they are able to offer customized solutions to my company's complex problems. Cons My least favorite part about rent manager would have to be the process for setting up the rmvoip service. I would have liked more direction in using the phone system and how everything works together. Alternatives considered [AppFolio Investment Manager](https://www.capterra.com/p/186948/AppFolio-Investment-Management/) Reason for choosing Rent Manager Rent Manager was the best fit for Manufactured housing because of its customization and asset tools. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Previous software did not fit our business structure and our books were a disaster. Review Source Response from London Computer Systems January 16, 2026 Thank you for your review! UU Uzoma U. IT Administrator Real Estate Used the software for: Less than 6 months ### "The most Recommended for Modern Property Management " November 4, 2025 5.0 We have been able to save much time by being to to generate templates and automate actions through certain triggers. Our top management team loves the idea of seeing what's really important from anywhere. Pros The platform offers strong security features, including role-based and user privileges, ensuring sensitive tenant and financial information is protected. It's a robust suite for accounting, service issues, communication, leasing, and reporting- all in one platform. For an organization like ours, managing complex portfolio, it gives back value through its automation services. The implementation and onboarding process was exceptionally helpful. The continuous access to Expresshelp and other learning materials, like Rent Manager University, provides help to users in my organization to resolve issues promptly. Aside from the unlimited online resources, Rent Manager offers different ways to reach their support team. The TWA has provided transparency, thereby increasing integrity and reliability. The dashboard customization and command launch feature make it very easy to navigate through the system. Cons The time difference. Currently, we are subscribing from a different region, so most times it's difficult to join webinars. Alternatives considered [Re-Leased](https://www.capterra.com/p/133226/Re-Leased/) Reason for choosing Rent Manager Rent Manager meets our business needs compared to other competitors. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! AB Anna B. CFO Real Estate Used the software for: 1-2 years ### "Rent Manager has our back." July 3, 2025 5.0 The customer service is the best I have ever encountered. Personable, knowledgeable and quick to get internal support for any "new" to them issues. My issue is resolved 100% of the time. Pros I love the all-in-one availability of the add on apps that make all our day to day functions seamless. Cons Only thing that does not work as far as I am concerned is that we can only have 2 tenants show on our monthly statements. Some of our units have 3 or even 4 tenants all on the lease. We have created an internal work around but would be nice to have the ability to automatically list all tenants. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Rent Manager Had the Residential and commercial set up that we needed Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) needed to have multiple users and more specific solutions Review Source Response from London Computer Systems July 21, 2025 Thank you for your review! LG Laura G. Staff Accountant Real Estate Used the software for: 2+ years ### "Love Rent Manager!" September 24, 2025 5.0 My experience has been nothing but positive. Their whole staff is professional and knowledgeable. Everyone is nice and extremely helpful. Pros Rent Manager is easy to use. When you do have an issue or question, there Customer Services is excellent! They answer the phone and resolve the issue right away. No waiting like some other companies. Cons There are a few small extra clicks that I feel can be tweaked. Nothing major. For example, the 1099 button on when you enter a bill, doesn't need to be the 3rd space. I never use it. So I just click past it. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) outdated version. Wanted something similar to Quickbooks. Review Source Response from London Computer Systems September 30, 2025 Thank you for your review! MD Mary D. Property manager Real Estate Used the software for: 2+ years ### "Rent Manager is the only way to go to be successful in multifamily reporting! " February 19, 2026 5.0 Rent Manager makes its program (easy to do business with) Owner friendly and onsite friendly. Rent Manager offers great training as well. Every property I manage the one thing I require is the use of Rent Manager. Such an effective business solution. Pros Rent Manager has provided my company with excellent service since 2013. I find it a great value for the money. Excellent report options. Easy to train on. Best record keeping. The customer support by far is the best of all. I used a couple other software programs in the past that did not offer me the same level of service nor reporting. Our industry is all about time management. Rent manager makes our daily functions move quickly and effectively. I highly recommend Rent Manager. The admin feature allows you to create any fail safe you choose. Cons I honestly do not have a concern about anything with Rent Manager. If I have concerns about the ability to do something, I simply call the toll-free support line and am quickly assisted with a resolution. Review Source Response from London Computer Systems February 23, 2026 Thank you for your review! SN Sue N. Finance Manager Real Estate Used the software for: 2+ years ### "Best tenant software for 10 yrs" November 20, 2025 5.0 We've been using for over 10 years, as we have grown up to 100 residential tenants, and now downscaled and changed to commercial tenants. It's consistently been great software and superb customer support. Pros I can easily get to the features I need, and they work as expected. It has great features and great price. We trust our business to the data and it's provided great security and peace of mind. Customer support is top notch! Cons It's so robust, I haven't taken the time to learn everything. I think there are features that could save me time. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! MB Mark B. Regional Manager Real Estate Used the software for: 2+ years ### "Rent Manager Performance Evaluation" February 19, 2026 5.0 I have been using Rent Manager for 11 years and the product keeps improving and simplifying the daily demands of overseeing multiple communities spread out over the Midwest. It allows me to stay on top of the day to day operations, rent collections, violations and be able to provide valuable feedback information to my managers. Pros As a regional manager of multiple manufactured home communities across the Midwest it is the perfect tool to track all aspects of the manufactured home business. Cons I don't have any cons with this product. Rent Manager provides everything I need to stay on top of daily operations. Review Source Response from London Computer Systems February 23, 2026 Thank you for your review! AA Audry A. Administrator Real Estate Used the software for: 2+ years ### "Reliable Property‑Management System That Makes Work Easier" March 10, 2026 5.0 My overall experience with Rent Manager has been extremely positive. It has streamlined our property‑management processes, improved tenant communication, and helped our team stay organized. The maintenance module, accounting tools, and reporting capabilities have significantly reduced manual work. Updates are consistent, customer support is responsive, and the system continues to evolve in a helpful direction. It has become a core part of our daily operations. Pros How comprehensive and customizable it is. The system brings leasing, maintenance, accounting, reporting, and tenant communication into one easy‑to‑use platform. The search tools, workflows, and automation options save a tremendous amount of time. I also appreciate how smoothly it integrates with third‑party tools and how powerful the reporting features are. Cons There is a learning curve because the system offers so many features, but once you understand the layout, it becomes very intuitive. Any initial complexity is outweighed by how much the software can do. Review Source Response from London Computer Systems March 13, 2026 Thank you for your review! NL Natalie L. Property Management Consumer Services Used the software for: 2+ years ### "Great company to work with!!!" September 26, 2025 5.0 Over all experience with Rent Manager is 110% all the time. Their sales department is extremely helpful to add and explain all new technology, they will set up meetings over the phone, zoom, or come to your business for training. Rent manager's customer service department is great as well they will help you with all issues and if they do not know the answer they will ask their team leads so that all information is accurate the first time. Best company for Rental management companies. Pros Rent manager is a great software for rentals and more. The reporting for end of year documents are helpful for tax season. Tenant management is very important to get them in and out of rentals this system makes it super simple. Customer support is always great and with low wait times. Cons Rent manager for the most part is great, I wish the journal entries would be attached to tenant files though. Review Source Response from London Computer Systems September 30, 2025 Thank you for your review! DP Diana P. Property Manager Real Estate Used the software for: 2+ years ### "Rent Manager is the TOTAL PACKAGE for Property Management. " January 29, 2026 5.0 I have used Rent Manager for 20+ years. I used other software for the last 7 and have recently come back to RM. One condition for this new position was that they bring on RM! They did! Pros Customer product support. Is the absolute best!! They are so helpful and polite and never make me feel "dense". Cons Scripting ... but I'm learning! It has nothing to do with Rent Manager and mostly everything to do with me. Review Source Response from London Computer Systems February 9, 2026 Thank you for your review! AT Alex T. Bookkeeper Hospitality Used the software for: 1-2 years ### "Rent Manager Ties Everything Together" May 23, 2025 5.0 Rent Manager's setup team was incredible, and went a long way into making this system usable for us quickly. They were able to take all the work we'd done prior and incorporate it relatively seamlessly. We had many specialized data sets we wanted to include, that were unique to our line of business; and through a mechanic called User Defined Fields, they could basically create landing spots for any data we wanted. We frequently find ourselves in positions where we think of something we need, and find that Rent Manager is capable of doing that for us. Again, someone on our team needs to know the system well enough to do the up-front work (that's me!), but it's an acceptable outcome to say, "You only need to do the hard part once." A special mention needs to be made here regarding tech support: Rent Manager has an absolutely phenomenal team of tech folks who will make it happen for you, and are willing to work alongside you on setting up whatever you're trying to do. Of particular use is the scripting team - I'm not a coder, so when I want to make a form and pre-populate data, I need their scripting help to get the right info into the right places. I cannot say enough about how positive these support calls have been - a rarity, and a standout feature! Pros Rent Manager puts all information - including the interactions between staff and renters - in one place, where everything can be reviewed and tied together. Communication and record keeping is improved significantly by this. Cons Rent Manager has powerful automation, but only once you've set it all up. This takes time on the front end, when you're already likely in a position of changing drastically from the methodology you used before. The language of Rent Manager can be, at times, obtuse and difficult to interpret; the difference between the Compose Letter, Letter Templates, Signable Documents, and Signable Templates, for example may seem arbitrary, but you won't find the form you're looking for unless you select the right spot. Review Source Response from London Computer Systems June 2, 2025 Thank you for your review! VR Verified Reviewer Product Support Specialist Apparel & Fashion Used the software for: 1-2 years ### "The rental manager assistant we need" December 29, 2025 4.0 Pros Ease of Use of the website and interface make using the software very managable and easy when uploading documents pertaining to residents and the property Cons I would say the least likeable about Rent manager, is that your limited on what you can and cant do depending on what plan you use. Review Source Response from London Computer Systems January 16, 2026 Thank you for your review! BC Brayden C. Property Manager Real Estate Used the software for: 1-2 years ### "A potential powerhouse software" January 6, 2026 4.0 Positive. I enjoy the software and think that it will be work sticking with the software because of all the big leaps forward I've seen in the last few years. It is not where it could be, but the RM team is going in the right direction. Pros Customer support, customizability of features, and user interface. The product support team is extremely helpful. I like that I can mess around with different settings and create my own custom layouts that work best in my workflow. Cons The software is often buggy (Express). I find myself running into a variety of bugs repeatedly. It is also very clear that certain features are underdeveloped. I will open a page like Budgets and see a bare-bones tool that really limits its usability. Review Source Response from London Computer Systems January 16, 2026 Thank you for your review! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.