--- title: "Rent Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Rent Manager the right Property Management solution for you? Explore 643 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/2732/Rent-Manager/reviews/" page_type: "reviews" language: "en" --- Rent Manager 4.6 (643) [View alternatives](https://www.capterra.com/p/2732/Rent-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Rent Manager Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews jl jenny l Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “What truly sets Rent Manager apart is its robust reporting system, which provides detailed, customizable reports that help managers make informed decisions quickly.“ April 16, 2026 SG Stephanie G Director of OperationsReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Their customer support is clueless and half the time they just tell you they'll suggest what you need to development as a change to the program even though that change is BASIC COMMON SENSE and no other software functions in such a stupid way (like that you literally can't print checks in number order--it randomizes them).“ June 3, 2026 MD Matus D AdinistratorAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Its double-entry accounting system and the ability to create 'User Defined Fields' mean the software adapts to your business, not the other way around. While the interface is a bit more 'technical' than some of the newer, flashier apps, the depth of reporting—with over 450 built-in options—is unmatched.“ April 22, 2026 MD Michael D Financial ControllerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Inspection Reports cannot be Included in Report Batches and there's no ability to rename system reports“ May 21, 2026 EN Emir N IT Support ManagerReal Estate, 201 - 500 employeesUsed the software for: More than 2 years. “RentManager has been great for our company with many options for user customization and allows us to increase efficiency across the portfolio.“ June 2, 2026 HP Heather P General ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “The support phone line often has long wait times, and the email support takes several days to receive a response.“ July 10, 2026 JA Joslin A Customer Service SupervisorReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Rent Manager is a very useful tool to help us track, compose emails, send bulk emails, track payments, review prospects' applications, etc.“ September 24, 2025 SH Samuel H Property ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “It can occasionally impact our workflow for our team when we’re trying to field calls efficiently in the field.“ July 7, 2026 ## Showing most helpful reviews Showing 1-25 of 643 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Angie R. Organizational Services Real Estate Used the software for: 2+ years ### "Customizable & Reliable" October 11, 2023 5.0 We've been able to centralize our data and get so much more information than we could with other software. The support is amazing and you can learn at your own pace with Rent Manager University. We love it! Pros I love that I can write my own reports, customize most everything in the system with User Defined Fields, change settings to work for our business, integrate with other software. Cons It can be overwhelming when first onboarding as there are so many settings and options so you need to make sure you understand the settings before implementation. Alternatives considered [Entrata](https://www.capterra.com/p/20372/Entrata/)[RealPage](https://www.capterra.com/p/183247/Real-Page/) Reason for choosing Rent Manager The LCS organization is so different from others - they're easily accessible and take the time to learn your business without pressuring you into anything that isn't a good fit. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) We could not integrate other software which was imperative to our business Review Source Response from London Computer Systems October 12, 2023 Thank you for your review! AM Andrea M. Broker and Owner Real Estate Used the software for: 2+ years ### "Most detailed and customizable property management software! " June 10, 2026 5.0 My overall experience with Rent Manager has been awesome. The program is crucial to my every day operations. Pros Rent Manager is the most detailed and customizable program available to our industry. The customer service is always on point as well. Cons I don't necessarily have a cons list for Rent Manager. Would love for them to bring back history recorded calls, though. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing Rent Manager I had ONLY worked with rent Manager in the past and didn't know much about the other products available. I participated in demos and I didn't care for them. Review Source Response from London Computer Systems June 12, 2026 Thank you for your review! AD Amy D. Regional Manager Real Estate Used the software for: 2+ years ### "Fantastic Software" July 14, 2026 5.0 Overall, I have been very happy with Rent Manager. The majority of our company has been very happy with Rent Manager too. Pros Rent Manager is so easy to implement and train new property managers. It is user friendly and whenever there are questions the customer support team is so helpful! Whether it is an RM rep on the phone or the chat box, they solve bugs and issues quickly. It is worth the investment in the software because it helps manage all types of tenants in one place. I like that our accounting team as well as onsite managers can use the same software, it makes it a true value for the money. We don't need two software packages. Cons The only issue I have run into with RM is around the beginning of the month, I get bumped off frequently. It seems to be an issue with the servers and having so much traffic at rent collection time during the month. Review Source KC Kaila C. Property Administrator Real Estate Used the software for: 6-12 months ### "Good Program Overall" July 22, 2025 3.0 Good when utilized by all staff/tenants, RM Support is Great BUT all add-ons cost additional, difficult scripting & system gaps lacks functionality unless you have it set up fully by an IT department/higher data support/developer role. Pros Full Tenant communications available\*\*, Property/Staff/Maintenance Management, knowledgeable Customer Support team, full operation system including accounting makes it desirable. Cons A lot of User Interface gap connections, Scripting is difficult with little guidance of which Class/Function applies to what etc., NO Free add-ons, Tenant difficulty using/instruction on use, limited # of users can access at one time, rent manager university only has 1 profile included, can be extremely costly with addition of all of the add-ons to make it the way you want it to function which can be time consuming trying to find alternative ways to make things work. Limitations in scripting result in trying to find loopholes. Review Source Response from London Computer Systems August 29, 2025 Thank you for your review! DH Deryk H. CEO and Managing Broker Real Estate Used the software for: 2+ years ### "CEO/Managing Broker" May 21, 2026 5.0 Bit of a longer learning curve to get started just because of the myriad of features available for use. Once we got it customized to our needs it runs very smoothly for our company. Pros Highly adaptable to individual company needs. Easy to create workflow checklists and assign them to employees. These checklists can even include instructions for completing each individual tasks as well as links to off platform videos ( think google drive, Loom and Youtube) for walkthroughs of more difficult tasks Cons Wish there was a way to back up data into a non-RM platform file that can easily be reviewed outside of RM. Only backups we are aware of are data sets that can only be viewed inside of the RM platform Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Rentvine](https://www.capterra.com/p/10003137/Rentvine/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing Rent Manager At the time neither had a good solution for employee/user task management Switched from [PropertyBoss](https://www.capterra.com/p/37330/PropertyBoss/) Stand Alone product with not much adaptability and poor phone support Review Source Response from London Computer Systems May 27, 2026 Thank you for your review! GO Gabby O. Director of Operations Real Estate Used the software for: Less than 6 months ### "User friendly software and support" May 29, 2026 5.0 \[sensitive content hidden\] was so patient and knowledgeable during the implementation process. Every person I had an interaction with during the process was friendly, and ready to help. Best experience I've had when setting up a new system! Pros Rent Manager is VERY user friendly. Switching to Rent Manager will save me so much time and money (plus my sanity!) compared to the previous software system. Cons I don't have any cons at this point. Rent Manager is easy to use, the support during the transition \[sensitive content hidden\] has been very helpful. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Rent Manager The initial correspondence when searching was easier and better than the others. Rent Manager was also mentioned in a Facebook group I'm in about it being a "favorite software" and "easy to use/navigate). Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) Hated the software system, too many repetitive steps and tech support was aweful! Review Source Response from London Computer Systems June 12, 2026 Thank you for your review! SG Silvia G. Admin Real Estate Used the software for: 2+ years ### "A Reliable and Comprehensive Property Management Solution" August 11, 2026 5.0 Our overall experience with Rent Manager has been very positive. The platform has helped streamline many of our daily processes and provides our team with the tools we need to effectively manage our properties and communicate with residents. We also appreciate the continued updates and improvements to the system. Pros We like how user-friendly and comprehensive Rent Manager is. It provides a wide range of tools in one platform, making it easier to manage day-to-day property management tasks and keep information organized. The system is also flexible and offers features that help improve communication, efficiency, and overall workflow. Cons There are a few areas where certain features could be more streamlined, and some functions can take a little time to learn. However, overall, these are minor issues compared to the benefits and functionality the platform provides. Review Source AH Amy H. Controller Real Estate Used the software for: 2+ years ### "Happy Customer" July 14, 2026 5.0 Tenant management is easy, customer service is helpful when needed, value for services provided is good Pros Rent Manager has been our software for over 15 years, they are also added features and overall the software is very easy to use and understand. Cons Sometimes they add system settings and you are not notified so when you add a new user you don't know that you need to give that person the new privilege. Review Source AW Amy W. Leasing Agent Real Estate Used the software for: Less than 6 months ### "New to Rent Manager" June 21, 2026 4.0 I am new to this software and still learning, but I think I will grow to appreciate it even more in the weeks and months ahead. Pros Rent Manager covers just about everything a property manager/leasing agent needs involving tenancy. Simplifies the process and cuts down on needless paperwork. Cons The help section in certain areas such as rental income, could be a little more detailed and explanatory. Review Source MH Michael H. Realty Advisor Real Estate Used the software for: 2+ years ### "Full-featured and priced well." July 14, 2026 5.0 As a property manager I've handled vendor setup, tenant set up and charges, AR, entering AP, and monthly reporting. Pros Full-featured and priced well. Customer support has been outstanding every time. I think it does a lot more more than we need it to do. The exporting and custom reporting options are robust. Cons I like the fact there is both a remote desktop version and a web-based version, but they are different enough that I recommend picking one or the other. Review Source RG Raymond G. Systems Admin Real Estate Used the software for: Less than 6 months ### "Rent Manager is an excellent platform for property managers" April 1, 2026 5.0 Implementation with \[sensitive content hidden\] was excellent; he showed me around the entire platform and gave in-depth explanations for all of the features. I highly recommend him! Pros As an all-in-one solution, I no longer need a separate system to track maintenance, which was a pain point for us. Cons Not enough automation, but it's coming. I would love to be able to select an assignee and put in which days garbage goes out, and have the task auto created each week - and change when I change assignee Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing Rent Manager We liked it best for our needs, as it has comprehensive maintenance tracker Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) It wasn't able to handle everything we needed it for and support was not great. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! DW Derek W. Administrative Operations Manager Accounting Used the software for: 2+ years ### "Rent Manager Review - Great for what it is!" December 9, 2025 4.0 Honestly great. For the price this is a great platform. The customer service team may take a little bit of time to get to your issues but they're always experts / professionals. Pros The people at rent manager are great. Every time I've interacted with the team whether it's customer service or sales, they're always very helpful. Cons The number of integrations and updated technology is a little lacking. The differences between the express / 12 version are a bit stark. Switched from [MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/) MRI was absolutely terrible. Really not much else to say haha Review Source Response from London Computer Systems December 26, 2025 Thank you for your review! TB Tyler B. Operator Real Estate Used the software for: Less than 6 months ### "Happy Customer" January 8, 2026 5.0 Overall, I have had a very good experience with RM. Despite some complaints, Rent manager continues to prove themselves as the right choice for my company. The customer support and drive for improvement make them a clear winner. Pros My favorite part about Rent Manager is that they are able to offer customized solutions to my company's complex problems. Cons My least favorite part about rent manager would have to be the process for setting up the rmvoip service. I would have liked more direction in using the phone system and how everything works together. Alternatives considered [AppFolio Investment Manager](https://www.capterra.com/p/186948/AppFolio-Investment-Management/) Reason for choosing Rent Manager Rent Manager was the best fit for Manufactured housing because of its customization and asset tools. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Previous software did not fit our business structure and our books were a disaster. Review Source Response from London Computer Systems January 16, 2026 Thank you for your review! KE Kimberly E. Accountant and office manager Real Estate Used the software for: 2+ years ### "Fantastic property management software" December 30, 2025 5.0 Rent Manager is great. The customer support team is so helpful and the program can do so many different things. They just added AI features for writing letters and it has been such a time saver. Pros Rent Manger is so easy to use. It keeps so much tenant information and communications all in one place. The customer support is amazing. Cons The webpage version sometimes times out and data is reset. Its really not that big of a deal. I really do like the program Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) Rent Manager is so much easier to use. It was an easy decision Review Source Response from London Computer Systems January 16, 2026 Thank you for your review! SE Scott E. Property Management Real Estate Used the software for: 2+ years ### "Best Rental MGT Software and even Better Customer Service" July 1, 2025 5.0 Fantastic & so thankful that we went this direction rather than any other when we moved off of XLS worksheets to manage our rental property. Pros We have been using Rent Manager for almost 5 years now, and have yet to find something that it doesn't do. The customer service is by far the best I've ever experienced with any product or service I've ever used. Cons Can't think of even one. I don't think anyone would be making a mistake about going with Rent Manager no matter how small or large their property group / number of doors is. Alternatives considered [PhraseExpander](https://www.capterra.com/p/157546/PhraseExpander/) Reason for choosing Rent Manager Don't recall as it was 5+ years ago that we did evaluations. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed something that would manage a lot more property and tenants. Review Source Response from London Computer Systems July 21, 2025 Thank you for your review! HC Heather C. Sales and Marketing Coordinator Real Estate Used the software for: 2+ years ### "Rent Manager FAN" May 1, 2026 5.0 I have been using RM for over 8 years. I originally used RM XVII and four months ago made the switch to XPress. I think both versions are user friendly and again the customer service is top notch! Pros The customer support is TOP NOTCH, the help options are unmatched and RM University is a wonderful tool to have. The overall look and functionality of this software is sleek and robust. Cons Nothing really sticks out as a dislike with RM. It would be nice if there was a way to set up automatic notifications to tenants when any charges are added to their account, but otherwise no real issues. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! OG Oneida G. Leasing Agent Management Consulting Used the software for: 6-12 months ### "Leasing Office Fox Run Apts " June 10, 2026 5.0 is been excellent so far customer service is great every time i had a issue they fix the issue for us very patience when they are teaching you how the differents solutions are done Pros Is so easy to work with for the tenant rental management handling rent collection the value and prices for the service is great when we are having a issues or bugs we call customer service and the help us quick and efficient. Cons there is nothing that i dislike about the rent manager until now always had my problems fix very quick with them. Review Source Response from London Computer Systems June 12, 2026 Thank you for your review! SE Sheila E. Operations Manager Real Estate Used the software for: Less than 6 months ### "Digital Warehouse for all your Docs & Free e-Sign Abilities!" November 20, 2025 5.0 Great way to track processes, tenant notes and property maintenance. Doc storage & e-sign is 100%! When a new prospect calls or walks in, you are able to quickly enter key vitals, gives the leasing agent the opportunity to "claim" the lead and all members can watch the progress. The beauty part is that if a team member falls short of a close - or leaves the company - the remaining members are able to pick up right where the first member left off. The document storage has proven to be a great resource too but I am most excited about 2 features in particular. e-Signable docs - import ANY form or letter into RM and use their merge fields to drag and drop key information to auto populate into the form and then send it for e-sign. The other feature is MASS TEXTING - oh my goodness! As both a loan originator and property manager I find myself needing to send the same messages over and over and in the past meant - from my cell phone - 1 tenant or borrower at a time. No more! Now I can create a template specific to either group, use merge fields to personalize the message and send them out all at once thru RM! Game changer! Pros Incredible customer service, great document storage, easy to import docs for e-sign, user friendly! Super easy to drag and drop docs and pics right into the Notes section. Mass texting is quick, you can create re-usable templates with merge fields to personalize to tenants. We are using it for our borrowers loans as well and has been fairly easy to create UDF to customize the information required for each new borrower. My favorite part is being able to import (or internally create) ANY form for e-sign! Cons Setup ease is only possible with proper permissions in place from the start. Ensure user access. We are using rmVoiP along with the web version of RM. The softphone set up was tedious even after getting ALL THE PERMISSIONS set correctly on my user profile. The reality now is sometimes the office phone rings thru to the VoiP #, you can actually hear the pc alert you to the call but the rub is that you can't always answer it - using a bluetooth headset as recommended. You are also supposed to be able to make and receive calls from the app on your cell phone. This too has proven to be a challenge - especially when both the cell and pc have competing bluetooths. Review Source Response from London Computer Systems December 8, 2025 Thank you for your review! KR Kim R. Property Manager Consumer Services Used the software for: 2+ years ### "Helpful Rental Management Tool" February 8, 2026 5.0 i have been using rent manager for over 10 years. Rent Manager always is one step ahead of the competition as it seems. The valuable University to learn on is its best feature for me. Pros Rent Manager works well for the business I manage on a day-to-day basis. The column Areas to put the personal & business information into operate well together. Cons I do not have any like least problems with Rent Manager. The site is always improving for the customer and has many valuable tools to learn with. Review Source Response from London Computer Systems February 13, 2026 Thank you for your review! jL jenny L. Property Manager Real Estate Used the software for: 2+ years ### "Highly Recommend " April 16, 2026 5.0 Whether you need financial summaries, occupancy data, or performance insights, the reporting tools are clear, accurate, and easy to generate. Overall, Rent Manager stands out as one of the best platforms available for both usability and powerful, reliable reporting capabilities. Pros Rent Manager is an incredibly user-friendly platform that makes property management efficient and stress-free. Its intuitive interface allows users to easily navigate through tasks like accounting, tenant management, and maintenance tracking without a steep learning curve. What truly sets Rent Manager apart is its robust reporting system, which provides detailed, customizable reports that help managers make informed decisions quickly. Cons Whether managing a small portfolio or multiple properties, Rent Manager consistently delivers reliable results, making it one of the best reporting systems available in the industry today for property management professionals. Review Source Response from London Computer Systems May 6, 2026 Thank you for your review! TK Trisha K. Marketing and Operations Director Real Estate Used the software for: 6-12 months ### "Rent Manager - Breath of Fresh Air!" May 20, 2026 5.0 Rent Manager is an outstanding property management solution that delivers exceptional value for money. Its intuitive interface makes tenant management and rental processes effortless, while robust reporting features offer clear, actionable insights. Customer support is always responsive and helpful, ensuring a smooth experience. The ease of use, combined with efficient email communication tools, streamlines day-to-day operations. Highly recommended for anyone seeking comprehensive rental management! Pros What I liked most about Rent Manager is its seamless combination of powerful features and ease of use. The intuitive interface makes managing tenants and rentals straightforward, while comprehensive reporting and efficient email communication tools help streamline daily tasks. This, paired with responsive customer support, makes Rent Manager a valuable asset for property management. Cons What I liked least about Rent Manager is the complexity involved in moving tenants from one property to another, especially when handling security deposits. The process can be confusing and could be made more intuitive to save time and reduce potential errors. Review Source Response from London Computer Systems May 27, 2026 Thank you for your review! AA Audry A. Administrator Real Estate Used the software for: 2+ years ### "Reliable Property‑Management System That Makes Work Easier" March 10, 2026 5.0 My overall experience with Rent Manager has been extremely positive. It has streamlined our property‑management processes, improved tenant communication, and helped our team stay organized. The maintenance module, accounting tools, and reporting capabilities have significantly reduced manual work. Updates are consistent, customer support is responsive, and the system continues to evolve in a helpful direction. It has become a core part of our daily operations. Pros How comprehensive and customizable it is. The system brings leasing, maintenance, accounting, reporting, and tenant communication into one easy‑to‑use platform. The search tools, workflows, and automation options save a tremendous amount of time. I also appreciate how smoothly it integrates with third‑party tools and how powerful the reporting features are. Cons There is a learning curve because the system offers so many features, but once you understand the layout, it becomes very intuitive. Any initial complexity is outweighed by how much the software can do. Review Source Response from London Computer Systems March 13, 2026 Thank you for your review! CS Charles S. Managing Partner Real Estate Used the software for: 2+ years ### "Excellent Approach to residential property management" January 3, 2026 5.0 Excellent and 95% of the support team is top notch with only a few outliers. Overall best support I have ever received from a software vendor and with 30 years executive IT experience that speaks volumes. Pros Easy to use, exceeded my goals of doing 85% of my business the way I always did and left me to adapt a small portion which actually proved to be more effective long run. Administrative time has plummeted and efficiency has skyrocketed in the past 5 years since I started using the software. Cons lack of import facilities for ease of data entry to further increase efficiencies. ie importing credit card transactions in bulk from a spreadsheet et al. Review Source Response from London Computer Systems January 16, 2026 Thank you for your review! LA Lorena A. Property Manager Real Estate Used the software for: 2+ years ### "Great software for everyday needs " March 7, 2026 5.0 I've used it every single day since about 5 yrs ago and my experience has been great, I wouldn't change it for any other software, I can find anything I need within seconds, I can communicate with my vendors/tenants from here, I can customize pretty much anything for my business needs Pros All information needed for everyday property management is there, from tenants, vendors, transactions, bank statements, maintenance issues and records, insurance certificates, and the list goes on and on. Also, if you ever have any issue the customer service team is pretty amazing Cons Sometimes it has bugs, like when you open something, it takes a lot of time or completely shuts off the program and you need to log back in Review Source EN Emir N. IT Support Manager Real Estate Used the software for: 2+ years ### "Great Product With an Excellent Support Team" June 2, 2026 5.0 Always very pleasant, even when things aren't working I know their support team will be able to assist me with any issues or questions I have. Pros RentManager has been great for our company with many options for user customization and allows us to increase efficiency across the portfolio. Their support team is always extremely helpful and resolves any issues or questions we have very quickly. A++ Cons I wish RM Express had all the capabilities of RM12 but it's slowly gaining more and more so this isn't a major issue. Review Source Response from London Computer Systems June 12, 2026 Thank you for your review! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.