# EZBIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EZBIS the right Chiropractic solution for you? Explore 159 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/27270/EZBIS/reviews --- EZBIS 4.6 (159) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of EZBIS Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews DR Douglas R ChiropractorMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “I felt, after dealing with the customer support for my client form customization was the best value for money spent.“ November 19, 2025 DT Dana T FRONT DESK RECEPTIONISTHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “We have an issue that the program shuts down ALOT every single day, it becomes cumbersome to log in every few minutes, especially when we have a patient in front of us.“ October 10, 2023 MV Michael V OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Never had issues with security or hacking stories, I can’t say enough about customer support. “ October 31, 2025 DO Dr John O ChiropractorMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “Have to change to OPEN ITEM accounts a couple of years later when we added Collection Desk was a bit complicated, especially reconciling the old insurance claim information.“ October 13, 2023 MV Michael V OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Great experience I’m expecting with the future upgrade with AI it will only get better and much more user friendly“ October 31, 2025 EO Emily O Office ManagerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “One is when entering patient medications into EHR the list of medications is MG specific and MANY MANY of our patients NEVER list that and typically do not even know themselves.“ October 24, 2023 MH Michael H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “EZBIS appointment scheduling, appointment reminders, personalized texts, billing, account management and practice management through its extensive reporting is the best.“ October 25, 2023 LB LESLIE B OFFICE MANAGERMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Any updates performed on the server cause connection issues and we have to get everything reconnected often.“ December 19, 2023 ## Showing most helpful reviews Showing 1-25 of 159 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dr. Erin J. Owner Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Long time user " December 19, 2023 4.0 Pros The software is very easy to use and is the basis of our office. It covers everything we need to run our office. Cons The updates are more frequent that I expected but are necessary. Review Source Response from EZBIS December 28, 2023 Hey Dr. Erin. Thank you for your review and your participation in testing. We know it can be challenging at times but customers like you are valued more than you will ever know! WB Wayne B. Owner and chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "EZ Bis review" December 29, 2023 5.0 Easy business system is quite robust and is capable of doing a lot of things that I haven't been aware of in the past, and probably I'm still not aware of. I think the weakest point is the customer service and letting the users know what the software is capable of. Pros What's the system is set up? It's very easy and fast. Cons Easy business does a lot of things, but you don't know about them. The staff at easy biz needs to inform their users about the updates and their training needs to be greatly improved Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS I was already with easy biz at the time, and once you're with the system it's very difficult to switch or transfer data from one system to the next. Review Source Response from EZBIS January 3, 2024 Dr. Wayne, thanks for the great review! We are glad to hear about your appreciation for our very robust set of capabilities. I have a couple of suggestions for you to learn about all of the functionality that you may not know about. First, you can get free training sessions. Just call inn to schedule training for yourself or your staff. Secondly, we have many video webinars on our ezbis.com website that show the new features that we have added and also describe and teach about how to get the most out of your EZBIS software. Call us or email info@ezbis.com to find out how to access those video webinars. AB Arika B. Owner Medical Practice Used the software for: 2+ years ### "Change a couple of things " October 10, 2023 3.0 Pros When beginning my practice 17 years ago it offered everything I needed and insurance companies expected Cons New additions cost monthly. That I can't access my system away from the office without losing my desktop. Review Source Response from EZBIS October 12, 2023 Hi Arika. We appreciate your review. You can absolutely access your software outside of the office without losing your desktop via an app which is assessible to you now, we also have cloud options if that is something you would prefer, but it is not required. There are also many features included in your package at no extra charge to you which you guys are not taking advantage of. Please give us a call so we can discuss this further. In looking at your account, you are paying a 3rd party company for services that EZBIS can provide you and most of those features are included in your package. You'd save a lot of money should you consider making it all in one. KF Kim F. physician Hospital & Health Care Used the software for: 2+ years ### "Dr Findley " December 20, 2023 5.0 Excellent. I was at a state convention, when electronic records were just starting ( many years ago) The talk between Doctors was that EZBIS was the best available. At the break, everyone rushed over to the EZBIS desk, it was quite a testimony, and I think I made a good decision that day to join with EZBIS. Pros Positive attitude of employees, interest level of employees. Cons there is one of your employees that helps with software that needs more training. Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) the other company was not aggressive in keeping up with the times. Review Source Response from EZBIS December 28, 2023 Dr Findley thank you for your review and for supporting our efforts throughout the years. If you know the name of the rep mentioned in your review, please let us know. Otherwise we will dig into this. We have added a couple new reps and we have weekly training meetings to cover new issues or stumbling blocks our reps encounter. KM Katrina M. Doctor/Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great Product" October 3, 2023 5.0 I have had EZBIS for over 5 years and it is better than any other software that I have tried. Their customer service is also the best I have dealt with anywhere. Pros I love how customizable everything is! You can create macros for just about every situation. Cons It gets tricky to double book patients, but not impossible. Reason for choosing EZBIS Ezbis was affordable, customizable, and had great reviews. They are a fantastic company to work with! Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) I started my own practice and hated using Chirotouch. I also used Smart Cloud in school and really didn't like that one either. Review Source Response from EZBIS October 5, 2023 Hey Dr. M. we appreciate the review and are happy to see our hard work is being noticed. We try to make this software easy for everyone. Double booking patients should not be tricky. It may be that you need to adjust your columns for the schedule. Have you tried booking through the Schedule app? Give us a call and lets see how we can help. LB LESLIE B. OFFICE MANAGER Medical Practice Used the software for: 2+ years ### "Wonderful software" December 19, 2023 5.0 Great software and great support staff. \[sensitive content hidden\] are wonderful! Pros Ease of use and mobile app feature for on the go. Cons Appointment syncing with review wave is not the best. Any updates performed on the server cause connection issues and we have to get everything reconnected often. I would also like improvements on chiropractic exams that our doctors could use daily. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS Our office needed Cloud service for secure HIPPA compliant storage. Review Source Response from EZBIS December 20, 2023 Hi Leslie, Thanks for the review. Since you are on the cloud, you should have no disruptions with ReviewWave, however I will check with our cloud team to see if something happened recently. Also please keep in mind we also have alternatives for these types of services should this be an issue with the 3rd party service. I'll have someone contact you for details on your improvements ZC Zachary C. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Great software" October 4, 2023 5.0 Great, easy to use, affordable, functions really well in every area of our clinic. Pros Easy to use, great price, can add on as needed Cons Paying for customer service, not terrible get updates with that too Alternatives considered [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS More affordable, purchase add-ons as needed. Review Source Response from EZBIS October 5, 2023 Hey Dr C. Thank you so much for recognizing our hard work and dedication to our customers. We consider you guys in all things before we make decisions. Although customer service does have a fee, it is optional and includes many benefits such as updates, mobile app, many web based features like intake forms and online scheduling. If you opt out of the customer service package, free help can also be found via email, online webinars and built in tutorials and manuals. We've got you covered, no matter what your needs. Thank you for your business and look forward to many years to come. ET Elizabeth T. Chiropractic Assistant Medical Practice Used the software for: 2+ years ### "A+ Organization" December 19, 2023 5.0 Pros The most important like for me is the service provided by EZBis. They were there for me anytime I was confused and help me around each corner. The staff is kind, helpful and best of all knowledgeable. Oh, I forgot to mention that the staff is patient with their clients. everyone is top notch in my book. Cons Nothing is wrong with any encounter I have experienced. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) ChiroTouch was too expensive and the training staff were very snarky. Review Source Response from EZBIS December 20, 2023 Thank you so much for the review Elizabeth. I'll be sure to tell the team to keep up the great work. JE James E. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Customer service " October 3, 2023 4.0 Great Pros Outstanding always solve my problems on the first call patiently. Cons It times out too fast. We and support have dealt with it but I still must repeatedly sign in all day even if left 5-7 minutes. It’s a drag signing in 20 times a day. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS Cost, and \[sensitive content hidden\] were nice Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) They were rude impatient and cost too much Review Source Response from EZBIS October 4, 2023 Hi James. Thank you for taking the time to leave us a review. The timeout feature you are talking about is a security setting which can modified and even turned off if you prefer. Check out your user settings or give us a call and we can show you. DC Dee C. Personal Care Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Review of our EZBis product and service" September 27, 2023 4.0 Scheduling, reports, managing member info and notes, critical charts and records.Customer service has been very helpful. \[sensitive content hidden\] have been a gift! Pros Most everything we need for daily function is included and all works together smoothly Cons the product tends to feel antequated and "old-school" Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing EZBIS The decision was based upon the fact that the doctor could purchase only the modules he would actively use rather than a lot that he would not use. Review Source Response from EZBIS September 28, 2023 Thank you for the review Dee. Our modular based design makes our software not only easily affordable but also grows with your business. We are happy to have you and keep in mind, we always like suggestions on how to make things better for our customers. TM Tom M. Doctor of Chiropractic Medical Practice Used the software for: 2+ years ### "Dr Tom Morgan " March 23, 2025 5.0 Excellent. They have always met my needs. Pros I have used this 1996 and it has evolved to always meet my billing and note taking needs! Cons The conversion of era insurance file to transfer to PCACE leaves the last 2 diagnosis characters off on the longer diagnosis codes. Review Source Response from EZBIS March 24, 2025 Thank you for your kind review, Dr. Morgan! It has been a pleasure supporting you for about 29 years! Our customer support team can certainly fix that issue for you. JA Josey A. Office Manager Medical Practice Used the software for: 2+ years ### "EZ Biz is the best!" September 19, 2023 5.0 Pros It is easy to use and navigate. You can pull any report with ease and it be accurate, that saves me so much time. I have used other EMR's in the past and EZ Biz is by far the best! It is easy to use, customer service is always professional, polite, and helpful. Also, there are no long wait times when you run into any issue, which rarely happens, but when it does it is fixed ASAP. They even help train you when you hire a new employee if you need. I wish I could give them more than 5 stars! Cons Maybe, sending the records to the clearinghouse, Infinedi. But it is ok, but if I had to chosse that would be what I'd say. Review Source Response from EZBIS September 20, 2023 Thanks for your kind words. We love helping our customers, and we look forward to more years to come. Regarding sending "records" to your insurance clearinghouse, we wish that infrastructure existed. It has yet to be implemented by CMS. When they specify a file format for such transactions in the future (hopefully), we could then comply. HB Helen B. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Best Software for Chiropractors" April 28, 2023 5.0 I have been using EZ BIS for over 16 years now, sometimes for different offices that used to use something else. EZ BIS has never let me down. From the beginning when I had so much to learn they were there and helped me so much. Especially with all my claim issues. They have a great team and their customer service is off the chart. Pros I love you can sit down with a New Employee and within Minutes, they have the basics to go into the program and see what they need to. Within three days they are moving around in EZ BIs with ease. They work hard to make sure you are compliant. If there is a box to fill out. FILL IT OUT. It is there because it is needed and makes sure you have what you need. Cons Health Insurance is changing to fast. We now have clever underwriters who write out things, or apply ded to one service and not another, or copay to one service and co insurance to another. Soft max. Hard max. I think for all the changes we could use a box to explain a little better in General screen but for now we will just go put it in memos. (but EZ bis will be all over it soon.) Review Source Response from EZBIS December 28, 2023 Thanks for the review Helen, and thank you for your years of business! Your request are being heard MS Michael S. Doctor Hospital & Health Care Used the software for: 2+ years ### "Best System for Any Healthcare Professional" October 23, 2023 5.0 We are communicating with our patients easier through the helpful reminders and recalls within texting. We can easily explain a patients account because of the amazing organization within their information. We are better providers because EZ Biz takes the guessing out of the simple aspects of Chiropractic care. Pros I've been using this system for over 20 years and I'm always blown away by the organization, attentive customer service, and simplicity of the program. Cons EZ Biz is constantly growing and improving, so any complains that I've had, has already been fixed. Review Source Response from EZBIS October 25, 2023 Thank you so much for the great review and the vote of confidence! We work hard to help you guys succeed and we are glad to see its paying off! JR Jacquelyn R. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "EzBis" October 3, 2023 5.0 Positive. Changing locations and having the customer support to make the changes in the software is excellent. Pros Scheduling and keeping daily batch reports has been key over 20 years. Claim manage my was also helpful although I am semi-retired and do not need that feature anymore. Customer service and updates are excellent. Cons I would need more hands on training to utilize all the new features that have been added over the years. Reason for choosing EZBIS EzBis had more reports and options for managing the business side of chiropractic. Review Source Response from EZBIS October 5, 2023 Jacquelyn thank you so much for the review and your business. We are happy to have been helpful to your practice over the years and that the changes have proven useful overtime. Keep in mind, if you don't have time for personal training on any of the added features you may interested in, you can always check out our online webinar library found on our website. We update this page with each update to reveal the new features and how they function. JM Janice M. office manager Hospital & Health Care Used the software for: 2+ years ### "EZ Bis Longevity" December 26, 2023 4.0 Very good - we have been with EZ Biz since the 1980's and recommend it to other doctors often. Pros consistent and good customer service - able to discuss options with \[sensitive content hidden\] Cons the difficulty in customizing / know that updates are beneficial but seems to be many and often need to upload changes to all users! monthly fee and then always assessed another yearly amount? Review Source Response from EZBIS December 28, 2023 Hey Janice thank you for your years of business with us. I understand updates may seem inconvenient but they are necessary when working with any computer program to correct issues and prevent further problems. That being said, although you are notified of a change, many clinics will update once in a month and get all updates at once. Regarding your monthly fee, this is your clearinghouse for insurance claims but please know you are not obligated to use this service with us. Many clinics choose to enroll since we handle the enrollment and support. Please call our trainer for help customizing the program. He can set aside time to assist you in your needs. JL Joseph L. Doctor of Chiropractic Hospital & Health Care Used the software for: 2+ years ### "Ezbis" September 26, 2023 5.0 We use the appointment system that send reminders to the patients via there cell phone. This has helped with out retention and patient compliance. Pros I purchased Ezbis years ago and this is one of the Software programs offered to the Chiropractic Profession that has been able to adapt and grow with the many changes that our industry has to comply with government regulations. e.g. Hippa Soap Notes, and Electronic Billing to name a few. Cons As with any program, there is always room for improvements. Ezbis has been always open to suggestions that make the program more adaptable. Reason for choosing EZBIS I found the system was able to adapt to the government regulations and was a certified system. Many were not Review Source Response from EZBIS September 27, 2023 Thank you for taking a chance on us all those years ago. We want to see your business thrive as much as you do. We appreciate our customers and love the challenges the suggestions/requests bring for our team. MF Mindy F. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "EZBIS is superior to other chiropractic software services." February 22, 2020 5.0 EZBIS is always updating their software with new features and upgrades. The staff is very knowledgeable on every aspect of the software, unlike other medical software companies. If you have a question or concern, EZBIS gets you an answer immediately. Their tech support goes above and beyond to help you. You cannot find a company like this anywhere else! Pros I have been using EZBIS for 19 years. The scheduling and billing aspect of their software is far superior to other chiropractic softwares. EZBIS is easy to view, easy to understand and to train others on. EZBIS is user friendly with many features that will help you run your office effectively and accurately. The Collection desk makes receiving payments with a click of a button. All payments are applied to the patient per claim with ease. Cons Many chiropractic offices are hiring naturopath doctors into their chiropractic practices. I would like to see the EHR upgraded to include naturopaths. Naturopathic doctors use more medical language and I would love to see this added to EZBIS to make every doctor happy in our office. Otherwise, the chiropractic EHR is excellent. Reason for choosing EZBIS EZBIS has a far superior customer service and tech support staff compared to the other company. The front desk system with EZBIS is user friendly which is a must for a high volume chiropractic office. The other companies scheduling is confusing and difficult. Not to mention their billing software. EZBIS is an all in one, perfectly made software for any chiropractic office. Review Source RS Ronda S. Patient Manager Medical Practice Used the software for: 2+ years ### "EZBIS and Our Practice" September 26, 2023 5.0 Pros We have used EZBIS software since their DOS version (20+ years). It should go without saying, but it is so much easier now. The drop down menus are thorough, but still need a little change here and there (for our doctor's preferences in wording). And, with guidance and EZBIS technical support, the process of making changes was also easy enough. Cons Our doctor has had to make several changes to the notes menu. His changes are to enhance the wording to fit more to his technique of chiropractic treatment. Review Source Response from EZBIS October 3, 2023 Hi Ronda thank you for your business throughout the years. We've designed the EZBIS EHR to be easily cusomizable to match the documentation style for any chiropractor. We are always here to help you to make the notes fit your exact needs. Since you've been with us since the DOS days, no one understands more the versatility needed to make it functional for all practices. No two clinics are alike and we get it. We look forward to working with you for many years to come. SM Seth M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use Software" October 3, 2023 4.0 Ezbis is cost affective, easy to use, and a great value. The customer service is very knowledgeable and helpful too. Pros What I like the most about EzBis software is how user friendly it is to use. Ezbis is easy to learn and implement into your practice. Cons The thing I dislike about Ezbis is that sometimes there are additional steps that seem unnecessary. Review Source Response from EZBIS October 4, 2023 Hey Seth. Thanks so much for leaving a review and thank you for your years of business. If you have any suggestions on how we can make the software even easier to use, please let us know. We'd love your feedback. CL Celine L. Owner Alternative Medicine Used the software for: 2+ years ### "Thank you for 40 years of service" December 22, 2023 5.0 I started with easy biz and 1986 with the original owners, \[sensitive content hidden\]. It’s been a wonderful journey but I’m retired now. Pros The fact that I saw the product evolving from its initial launch 35 years ago to the most recent update. Cons I don’t typically like change, so expensive updates were a bit challenging to navigate, but customer service was there all the way. Reason for choosing EZBIS When I first purchased 35 years ago, I was so impressed with the innovation, and the knowledge of the original support team Review Source Response from EZBIS December 22, 2023 Dr. Celine thank you for the review and your many years of business. You will be missed! JB Joseph B. Doctor Health, Wellness and Fitness Used the software for: 2+ years ### "Usually good, lately glitches " October 4, 2023 5.0 Pretty good Pros Complete system Tech support is great Friendly Cons Lately lots of glitches Not as streamlined as could be Would be nice to have tablet for new pts to enter info Review Source Response from EZBIS October 5, 2023 Hey Dr. Joe, we appreciate the review and your business. I looked over your case history and it appears that all reported issues have been addressed. We sincerely apologize for the inconvenience. If you are experiencing any other issues please give us a call. VB Vincent B. Chiropractic Physician Health, Wellness and Fitness Used the software for: 2+ years ### "Does the job" December 19, 2023 5.0 Been using it for over 15 years, I have no complaints. Pros All features I need to have for the practice are available Cons Cost, but you get what you pay for, so it's worth it to me. Review Source Response from EZBIS December 20, 2023 Thank you for your review. If you need any assistance please give us a call. JW Jake W. Chiropractic Physcian Medical Practice Used the software for: Less than 6 months ### "All the basics and nothing too fancy" October 16, 2018 3.0 Overall, there is nothing major wrong with the system. There were just enough small oddities that made me not like it. I will pursue other options. Pros They do cover all of the bases and have been in the Chiropractic business for a long time. I do like that you have the option of be a cloud or a server base. It is a big plus for those that are looking to switch to the cloud and have the software already. Front desk features and tools are easy to pick and train. Cons Besides one section of the EHR function the system is very dated. It looks old. The reports take some getting used to and they are not as intuitive as I was originally led to believe. The coding was not has helpful as I was hoping. I have used systems that remember modifiers and unique situations and help you code appropriately... I couldn't get this to do the same. An odd thing... I was required to change the resolution on by screen for the program to work appropriately which caused my other programs to look weird. Review Source Response from EZBIS April 26, 2019 Thank you for taking the time to look at a DEMO of our program Dr. Walden. In reference to your mention of our reports. EZBIS has some of the best reports in the industry. The Demo program, which you tested, does not have these capabilities however. When particular reports are missing information, our unique generator can provide anything you are needing. Also, it is hard to understand what you might be referring to regarding coding. EZBIS is customizable. We have templates to get you started but ultimately, with our trainer or our 5 star support team, you are shown how to customize the system to help your day flow smoothly. Our sales team will not show you this. Once again, we appreciate you looking at our Demo. Had you purchased the program, we believe your review scores would have been much higher. We back it with a money back guarantee! RG Rodney G. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Ezbis" September 26, 2023 5.0 Pros Easy to use and complete system with add-ons if needed Cons No cons cause if problem make suggestions to company Review Source Response from EZBIS September 27, 2023 Thank you for your review and years of loyalty. We look forward to many more. Talk to a Capterra advisor for free and get results within 15 minutes.