# Page 57 | DonorPerfect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 57 - Is DonorPerfect the right Nonprofit solution for you? Explore 1424 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews

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DonorPerfect

4.5 (1424)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 22nd, 2026

# Page 57 - Reviews of DonorPerfect

## Showing most helpful reviews

Showing 1401-1425 of 1425 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MA

Matt A.  
President  
Higher Education  
Used the software for: 6-12 months

### "Good program,"

September 15, 2017

4.0

Great program, if you get database management.

Pros

Works well once you understand how it works. It's essentially an online database management program. If you know that basics of database management, you'll like donorperfect.

Cons

If you don't know database management basics, you'll have difficulty with this program. At the same time, customer service is there to help always.

Review Source

NH

NABADAY H.  
Digital Marketer  
  
Used the software for: Less than 6 months

### "Loved their support team behavior "

July 30, 2018

5.0

I think that overall ok.

Pros

I think that I liked the way that there is always a person on the customer support side who can help with all of your issues. They are very cost savvy as well as compare to other software solutions.

Cons

Would like to recommend that if they can ensure more local area training especially for the intermediate users then it would be awesome.

Review Source

Response from SofterWare

July 31, 2018

Dear Nabaday, Thank you for your positive feedback about DonorPerfect. We had some difficulty determining if you are a current user of DonorPerfect, so if you want to learn more about our latest version, please click this link - https://www.donorperfect.com/fundraising-software/demos/ We also have onsite and online training to meet every need, budget and skill level - https://www.donorperfect.com/client-services/training/ Regards, ~Susan

JH

John H.  
Development Director  
  
Used the software for:

### "Great for Humane Societies"

June 6, 2013

4.0

Strongly recommended to anyone considering. Great value.

Pros

Very easy to use Nice and simple reporting mechanism Implementation and conversion of data much easier than expected Good customer support

Cons

None really

Review Source

KD

Karen D.  
Executive Administrative Assistant  
  
Used the software for:

### "What a wonderful gift!"

January 15, 2013

5.0

I love the product.

Pros

DonorPerfect software made my job so much easier by having everything at my fingertips. Now when someone ask a question, I answer it within minutes.

Cons

I don't have any cons.

Review Source

PT

Patricia T.  
Director of Development  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Langs opinion"

May 26, 2016

5.0

Pros

This is an easy to use product and it has great support as well. It holds all the infomration I need and I like the reports it provides. I have not created my own yet, but there are so many templates that I am not sure i will have to for a while yet!

Cons

I like everything about this product so far. It is easy to use and has great support if I ever do have an issue.

Review Source

MM

Marion M.  
Administrative  
  
Used the software for:

### "Keeps accurate records of donors "

June 23, 2009

4.0

Would like to see smoother flow of information.

Pros

Keeps accurate records of donors Version 10 has improvements in processing of letters

Cons

Can be unweildy and repetitive

Review Source

NE

Neal E.  
  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Very Informative"

February 24, 2015

5.0

Pros

It's very clear, concise, and easy to use, and it seems to have a ton of features.

Cons

Nothing so far. I am satisfied by what I have used so far.

Review Source

DB

Dave B.  
Executive Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Tree of Lives DP Review"

February 21, 2017

5.0

We transitioned from E-Tapestry to DonorPerfect because we are an all volunteer organization and needed a software with easy-to-use functionality for our board and volunteers. DonorPerfect has provided exactly what we need.

Pros

Easy to learn, easy to navigate, full functionality with basic package and customer service is absolutely awesome!

Cons

Training is not very in-depth. You will need to spend a lot of time in the very beginning learning the product and using support to help work the bugs out.

Review Source

DL

Dave L.  
Admin Assisstant  
  
Used the software for:

### "Pleased Overall"

June 6, 2013

3.0

Recommend.

Pros

Overall, I am pleased with the performance of Donor Perfect.

Cons

Letter creation would be a reasonable addition.

Review Source

MK

Michael K.  
Chief Development Officer  
  
Used the software for:

### "Great Product for Less than Very Large NPO"

April 13, 2015

4.0

It is easy to use and reports are useful. The product makes it easy to get information and then to report the data to a limitless number of programs

Review Source

CB

Cristy B.  
Business Manager  
  
Used the software for: Less than 6 months

### "DonorPerfect replaces all of the envelopes with return addresses from donations."

April 24, 2018

5.0

I think once I get everything transferred from QuickBooks and get addresses for donors I don't have, things are going to feel more complete.

Pros

I have everything in one spot. I can pull up stats on any donor at anytime with easy reports. The amount of information that can be stored on one donor is priceless.

Cons

Importing contacts from QuickBooks is a little challenging with the formats. I've had to reformat every export to match DonorPerfect's templates.

Review Source

JH

Janice H.  
Director of Development  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Pretty Good, Could Be Better"

July 19, 2016

3.0

Pros

Very affordable, does the job, responsive to concerns.

Cons

Some of the products can be buggy (the online donation platform that wasn't mobile friendly).

Review Source

Response from SofterWare

September 16, 2016

Hi Janice, were happy to report that our online donation forms (and all our other forms) can now be mobile responsive! Please contact support if you need any assistance converting your current forms.

NS

Nils S.  
Development Intern  
  
Used the software for:

### "It gets the job done"

June 5, 2013

3.0

Keep tweeking it, you'll get there :)

Pros

Easy to keep donor info organized

Cons

lots of redundant fields in donor profiles

Review Source

sS

scott S.  
vp  
  
Used the software for:

### "New User - Learning"

June 5, 2013

4.0

Use it! Once set up, its slick.

Pros

Great way to access your data.

Cons

Tough to import data going back 5 years

Review Source

KP

Katherine P.  
Director of Development  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Donor Perfect and its purpose for a small-mid non profit organization"

January 24, 2017

4.0

Donor Perfect is easy to use and not too sensitive when filtering criteria for creating reports. It doesn't have too much distracting factors for a small-mid organization like mine, which can be an issue when using larger donor management software. The visuals/layout is user-friendly too.

Pros

Easy to use

Review Source

HD

Hugo D.  
Executive Director  
  
Used the software for: Less than 6 months

### "DonorPerfect"

November 3, 2016

4.0

Having only used DP and not others, it is difficult for me to evaluate the feature set versus other products. I can tell you that the interface is intuitive, that it is easy to maintain, enter new information into, and to download reports. It does what our organization needs it to do.

Review Source

MG

MIke G.  
President  
  
Used the software for: Less than 6 months

### "Exceeds expectations!"

April 15, 2016

4.5

Pros

Ease of transaction and abundance of training materials in various formats that allows for quick and slow learners.

Cons

nothing to say at this point, product exceeds our immediate needs but may allow for us to utilize other functionality as we see fit.

Review Source

DS

Dianne S.  
President  
Religious Institutions  
Used the software for: Less than 6 months

### "Great product. Well designed an awesome customer support"

June 15, 2016

4.5

Pros

Integrated data base, customizable fields. Their videos are easy to follow and readily available

Cons

A little pricey but worth every penny. There are several products that integrate well with this program but you have to pay extra

Review Source

BB

Bryan B.  
Manager  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Donor Perfect"

December 26, 2016

4.0

The software is a great and easy way to database current and former donors.

Pros

Easy to use.

Cons

Does not interface with our current accounting software.

Review Source

MM

Martha M.  
Administrative Assistant  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Marketing and community outreach staff"

June 14, 2016

2.5

Pros

Very comprehensive data collection; quick search functionality

Cons

Data can be entered or extracted, which is difficult with multiple users (especially volunteers)

Review Source

DC

Debbie C.  
Administrative Assist  
Research  
Used the software for: Less than 6 months

### "DonorPerfect Rookie"

December 24, 2022

5.0

So far it's been a helpful and easy site to use

Pros

Ease of learning to use and maneuver through the site

Cons

I have not encountered anything yet, but I am fairly new

Review Source

nR

nicole R.  
Care Coordinator  
Civic & Social Organization  
Used the software for: Less than 6 months

### "User-Friendly Software"

December 6, 2016

4.0

DonorPerfect has been a user-friendly database for all of our non-profit and donor needs. Would definitely recommend!

Pros

user-friendly

Review Source

pP

pamela P.  
director of philanthropy  
Museums and Institutions  
Used the software for: Less than 6 months

### "Fundraising Review "

October 15, 2018

5.0

Pros

staff us very helpful with report writing

Cons

have not yet found anything I do not like

Review Source

Response from SofterWare

October 23, 2018

A 5 star quintuplet! Thank you! Meg, Client Relations

JE

Jeremy E.  
  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Good value for the money, better for smaller orgs"

December 6, 2016

3.0

I've used DonorPerfect for several years. It is fairly easy to use and after a while becomes quite simple to create the reports you need. Sometimes you may need support to create more complex reports and the support staff are pretty good about helping, though sometimes charge. I like the customizable fields and the ability to link to other documents/photos for each record.

Pros

Inexpensive relative to other programs, fairly simple interface

Cons

Limited with more complex reporting needs

Review Source

JM

Jacqueline M.  
President  
  
Used the software for: Less than 6 months

### "Great for a beginner"

January 8, 2017

3.0

Before this product I was keeping track of everything in google docs - this was the first software we purchased! I am pleased with it and have found it helpful.

Pros

It lives on the cloud

Cons

Takes some time to get used to

Review Source

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