# DonorPerfect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DonorPerfect the right Nonprofit CRM solution for you? Explore 1436 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews --- DonorPerfect 4.5 (1436) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 22nd, 2026 # Reviews of DonorPerfect Ease of use 4.3 Customer Service 4.8 ## Pros and Cons in Reviews LD Lisa D Development DirectorPrimary/Secondary Education, 51 - 200 employeesUsed the software for: 6-12 months. “The difference DonorPerfect has made is remarkable in terms of tracking donors, identifying which relationships need more attention, and understanding each donor's experience with our organization.“ June 10, 2026 CH Cassidy H BookkeeperNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “I have to use Donor Perfect every day for my non-profit, so on the 10th day when it asks me to wait for the verification email, it always makes me cringe since I have to wait multiple minutes for the email to come through.“ March 11, 2026 TH Tamyka H Workplace and People Operations ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “It helps streamline donor tracking, maintain clean records, and produce reports that are useful for identifying trends and supporting engagement efforts.“ May 4, 2026 KG Kristin G Finance ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “We are unable to create household records/relationships in order to view giving & communications both at the household and individual level.“ March 3, 2026 KK Kevin K Development DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Integrated fundraising system: DonorPerfect is the central hub of your nonprofit’s integrated fundraising system, providing a single donor database for sorting, selecting, and accessing data for various tasks.“ April 1, 2026 LW Lynn W Finance and Business Office ManagerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “The biggest challenge for me (I work in the finance area) was navigating through different screens to see the varying details I required for each donation, because one screen shows the type of donation while the other shows the details of the actual transaction.“ September 2, 2025 CD Christina D Director of Mission AdvancementNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “The tools are intuitive and stay up to date with the integrated tasks we need as fundraisers - ie: updating credit card expires, integration with email crm's“ March 11, 2026 RO Robert O Director of Growth and DevelopmentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “When downloading transactions from Online Forms, DP can miss a connection between a donor who is completing the form and a member organization, which I have to correct manually.“ June 23, 2025 ## Showing most helpful reviews Showing 1-25 of 1436 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marion Z. Director Fund-Raising Used the software for: 1-2 years ### "DonorPerfect: A great fundraising database" August 15, 2025 5.0 From start to finish, our experience has been excellent. We began our quest for a new database only two years ago. Pros DonorPerfect is very easy to use with great customer support and training. Full instructions for use are incorporated right into the site. The cost is very reasonable. Integration with Constant Contact for donor communication is easy to use. Cons Searching for a donor record is not always ideal as the system is not as intuitive as one might wish. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing DonorPerfect Canadian company; price; functionality; customer support. Switched from [Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/) Former CRM was no longer being supported. Review Source AB Arielle B. Developpment and Communications Director Individual & Family Services Used the software for: 1-2 years ### "Excellent Customer Support" April 17, 2026 4.0 It's a cost-effective, well-supported solution for our current needs. A huge step forward from our previous system! It's taken significant time over the past year build out our system, but I'm seeing the time savings now. Having real-time reports at my fingertips is fantastic! Pros When I was researching solutions for our small nonprofit, I saw multiple reviews mention the outstanding customer support. They were right. Customer support has been kind, responsive, and helpful from day 1. I've brought many problems to them and together we've found solutions. I feel like they are a true partner with our nonprofit and am grateful for that! Cons Learning to work the filters has taken a lot of work and time, especially when creating email send groups. (And I have a ton of query building experience!) Constant Contact doesn't have an inclusion/exclusion format for its send groups, which is a pain. Straightforward reporting on sustainers has been challenging too. Alternatives considered [Boomerang](https://www.capterra.com/p/127924/Boomerang/) Reason for choosing DonorPerfect Cost and current needs for our nonprofit Switched from [Donorbox](https://www.capterra.com/p/156860/Donorbox/) DonorBox is not a CRM and I hated it from day 1. Review Source MG Mikey G. Senior Individual Giving Associate Non-Profit Organization Management Used the software for: Less than 6 months ### "Overall solid! " June 1, 2026 3.0 Donor Perfect suits us well for all that it does and we appreciate your amazing chat support at most hours of the work day - thank you! Pros It's efficient and shares information that's most valuable clearly. I think the best feature is the salutations tab and how much we rely on that. Cons The fact that there is not a toggle to remove deceased individuals from list pulls adds extra work every time. Exporting lists have also been noticeably slower to download and I'm wondering if there's any resolution to that. Review Source KK Kevin K. Development Director Non-Profit Organization Management Used the software for: Less than 6 months ### "DonorPerfect is Easy to Use" April 1, 2026 4.0 It seems easier to use than Blackbaud Raiser's Edge. However, it may be lacking in some ways. I still need to become more familiar with Donor Perfect. Pros DonorPerfect is a comprehensive donor management platform designed to help nonprofit organizations scale and succeed. It offers a centralized database for all constituent information, ensuring staff and board members have access to the same up-to-date information. The platform allows for real-time updates, organization-wide collaboration, and the ability to customize workflows to fit specific needs. DonorPerfect's features include: Integrated fundraising system: DonorPerfect is the central hub of your nonprofit’s integrated fundraising system, providing a single donor database for sorting, selecting, and accessing data for various tasks. Customizable workflows: The platform allows for customization to grow with your organization, expanding workflows and connecting with preferred tools as needs evolve. Real-time updates: DonorPerfect updates in real-time, ensuring that your entire staff can access the most up-to-date information at any time, no matter where they are based. Empower donors: Create an unlimited amount of shareable online donation forms that reflect your organization’s colors, logo, and desired fields. Streamlined tasks: Save hundreds of administrative hours by automating data entry, receipt of gifts, and simplifying reporting. Empower donors: Create an unlimited amount of shareable online donation forms that reflect your organization’s colors, logo, and desired fields. DonorPerfect's best features include its user-friendly interface, strong support, and the ability to manage donations, engage donors, and streamline administrative tasks. It is particularly suited for organizations looking for a reliable and straightforward tool to manage donor interactions effectively. Cons I wish that it was easier to find a report that shows my Solicitor activities like donor visits, phone calls, emails, notes sent, etc. I haven't found that yet. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) I moved from one company to another. My previous organization used Blackbaud Raiser's Edge NXT and my current organization uses DonorPerfect. Review Source TD Taylor D. Director of Development Hospital & Health Care Used the software for: 2+ years ### "Good Platform, Great Software, Learning Involved" May 4, 2026 4.0 Good but it has taken a long time to learn ways to use and there are still features I don't utilize. Pros Reliable, great customer support via chat and phone, so many possibilities with reporting and pulling queries. Cons I feel as if I need a degree in data management to use DP in the ways I want. I was a novice when I started in the field of development and have learned everything along the way. If I had a background in data, I'm sure it would be easier to navigate. However, since I am not a data management expert, I crave a more intuitive user experience. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Capability to work with other software platforms. Review Source RB Randy B. Head of IT Non-Profit Organization Management Used the software for: 6-12 months ### "Great Partners" June 3, 2026 5.0 From the start DonorPerfect staff has walked along side us and helped us to grow and use the system more and more. We still have a lot to learn but I know the DP staff is there to help us get the most out of the system. Pros DonorPerfect is easy to use and as affords you the ability to build customizations to meet your organizations language and needs. The support is amazing. You can quickly be in contact with a support person that knows what they are doing and is able to answer your questions. The training is even better. The trainers are deep in experience and able to customize the training for the user need and skill level. Cons Volunteer management capability could be stronger. There are good options for interfacing into other volunteer systems but would like it all in one. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing DonorPerfect We did an extensive search and considered nine different systems. Switched from [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[iDonate](https://www.capterra.com/p/143347/iDonate/) Lack feature and functionality. System was poorly implemented too. Review Source PD Peggy D. Development Director Non-Profit Organization Management Used the software for: 2+ years ### "DonorPerfect is a solid, good CRM" May 20, 2026 5.0 Overall this is a fantastic software. It is comprehensive and very customizable. They are constantly doing things to improve and upgrade the software. They also have many partners that provide additional services and completely integrate with DonorPerfect. Pros It is a very robust software. Since you can customize every page, it allows you to track what is most important to you. This makes donor management and collaboration very easy. Cons I find the reporting can sometimes feel clunky. There is a lot to learn about the system because it does so many things. When pulling reports it is not always easy to understand what to request to get the data you want and need. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing DonorPerfect Pricing and functionality. SF was really more of a sales crm and we needed something more geared toward non-profit fundraising. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We out grew QB and needed something more robust. A true CRM Review Source SG Shannon G. Director of Devlopment Non-Profit Organization Management Used the software for: 1-2 years ### "Donor Perfect - highly recommend" April 17, 2026 4.0 Overall, great. Definitely would recommend. We transferred from Flipcause and the ease of tracking of funds and transfer of funds, and reporting are all stellar. Pros Ease of use. The dashboard is very user-friendly. Maintains a great amount of information in a very clean way. Cons I wish they had more diverse landing pages. For some events with multiple layers it is not a great user-experience for our donors Switched from [Flipcause](https://www.capterra.com/p/136488/Flipcause/) They were withholding funds and we wanted better reporting. Review Source MR Michelle R. Director of Development Higher Education Used the software for: 2+ years ### "Five Stars!" June 1, 2026 5.0 It has been a very positive experience. DonorPerfect has everything we need to do our job efficiently. Pros Donor Perfect is easy to use, and has great customer service when I have additional questions. It's an invaluable tool for our office, and we are pleased with the cost, as it is a fraction of our former CRM and we lost no functionality. Cons I haven't found anything to dislike about the DonorPerfect software, and have recommended it to other entities. Alternatives considered [Jenzabar One](https://www.capterra.com/p/132292/Jenzabar-ERP/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing DonorPerfect Pricing, ease of transfer and other testimonials Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Pricing was too high and the product had more features than our one-person department needed. Review Source JV Jonathan V. Data analytics manager Non-Profit Organization Management Used the software for: 1-2 years ### "DonorPerfect overall is a great product for our organization " May 26, 2026 5.0 Very satisfied with product overall. The product has a high value to our organization and add ins are reasonably priced and add value. Pros Cost is great, ease of use is good, customer service has been great, our organization use is satisfied and a great product overall Cons Reports can sometimes be more tricky to set up properly than should be but overall is good. Codes are easy to import sometimes wish we could have additional fields Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing DonorPerfect Costs and tools were better fit for our organization Review Source MLS Mary Louise S. Assistant Controller Non-Profit Organization Management Used the software for: 6-12 months ### "Many positives (especially the Chat support feature) and a few pain points" March 4, 2026 4.0 Pros This is my first exposure to a Donor Data base tool. Being thrown into the fire to lead our transition our online membership enrollment/auto recurring as well as other donor online gifts from Flipcause to DP, we have ZERO issues. Additionally, not having any chance to take training sessions, I have been figuring things out as needed. The system is pretty user friendly and when I have questions or trying to resolve.. the online chat has been working wonderfully. So happy that you have real live support folks - almost always they have been able to answer my questions or solve my issues. Great team. Cons The user sessions expire very quickly and is very Annoying! I and my colleague have to continually re log in. Online form - Limitations. Although we haven't had issues with our the DP Classic online forms, there is some nuances with them and what we preferred to include on them. Per our developer the limitations of DP wouldn't allow for them. Accounting integration in our Quickbooks. The UICC decided to purchase DonorPerfect as it was advised the DP could upload into QuickBooks. Unfortunately only at a consolidated gift level by GL not by donor level. So we have duplication of accounting efforts. Switched from [Flipcause](https://www.capterra.com/p/136488/Flipcause/) We wanted to consolidate our non-profit membership gift giving previous provided by Flipcause into our new Donor Perfect database /system. Luckily we completed the migration just before Flipcause file for Chapter 11. Review Source MF Monique F. Foundation Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "One-Stop Shop review" December 3, 2025 4.0 Overall, I really do love the platform; it's very easy to use, it has everything you need to set up different ways to collect donations, and again, it's a one-stop shop, which is very convenient and cost-effective. I would highly recommend this platform to any non-profit organization looking to change their current CRM. Pros That you had built-in platforms, which make for ease of use and make it a one-stop shop. There are a ton of forms that you have created and thought of for accounting and event management. Your event platform is excellent as well. You have different ways to set up an event, which doesn't necessarily mean you have to include the auction piece. Cons there are a few things that could be improved on the constituent's information page, and there are some things that really aren't needed. I also was not happy with the chat support, as I am new to the system and was trying to set up an event for the first time, and I had to go through 3 chat support people before I got the right one that helped me the most and put me in the right direction. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing DonorPerfect Donor Perfect checked all of our boxes and the others that we had demos with did not have all the features that DP had. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) The other product was very cumbersome to use, and the reporting was not excellent. Review Source EH Erica H. Partnerships and Development Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to use and bonus learning!" November 17, 2025 5.0 I really enjoy using DonorPerfect. There is so much that the program can do. I am constantly learning new tips and tricks to make the experience easier. I also really love the live webinars and toolkits that DonorPerfect provides. Pros DonorPerfect is so easy to use. I absolutely love all the training videos and articles! They are really informative and help explain everything so that it makes the program so easy to use. Cons There is not much I don't like about DonorPerfect. The only problem I have is if somebody tries to make a credit card payment on an online form and the credit card does not go through, it automatically generates a receipt #. This means there is a receipt # missing in the sequence. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) The Access data base that we use to use was so old and complicated. Review Source JG Janny G. Senior Director of Business Affairs Music Used the software for: 2+ years ### "Affordable, secure donor management software that helps you grow!" October 13, 2025 4.0 Overall, DonorPerfect is a very powerful database system for donor management. It is still growing a lot in terms of being used as CRM or, at least, as an intuitive CRM. Pros We are always sure our data is secure with DonorPerfect. With affordable options and great customer support, DonorPerfect is hard to beat. The fact we can have multiple users and assign tasks to them is always great. Having donors laid out in a way we can see how long have they given and how many gifts is extremely useful. Cons The Contacts menu could be a bit more intuitive and be linked to iCal or Google Calendar features to make it easier to get notifications. Forms are a bit outdated and could use refining. The email builder could also use work, since we don't realize formatting is incorrect until we are sending receipts, for example. Alternatives considered [Pledge](https://www.capterra.com/p/198235/Pledgeling/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/) Reason for choosing DonorPerfect Not as many features as DonorPerfect, we also dreaded cleaning up data before exporting/importing, and then training the team to use a different site. Processing rates were also a thing. Review Source RW Robin W. Director of Development Health, Wellness and Fitness Used the software for: 2+ years ### "Best In Show" February 23, 2026 5.0 I have recommended DonorPerfect many times over the years. The staff at Softerware have strong tenure and I have appreciated working with the same humans on support across roles and organizations. Pros I have used DonorPerfect for years and it is one of my favorite platforms for leading and managing a fundraising team. Reporting is easy and intuitive, workflows are clear, customer support is best-in-class and integrates well with other tools. Cons My only real complaint is that DonorPerfect isn't the prettiest platform for staff and for donors. It could use a little bit of a facelift, but is great value for the cost. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing DonorPerfect Robustness of features, price, and customer support Review Source MVG Manuela Valentina G. Donor Relationship Manager Non-Profit Organization Management Used the software for: 6-12 months ### "The real value within the intuitive" August 29, 2025 5.0 One of the biggest wins is that it encourages board-level engagement in donor relationships, which is vital for long-term stewardship. Plus, we benefit from customizable dashboards, real-time reporting, integrated communication logs, and a strong security framework. For us, DonorPerfect isn’t just a tool; it’s an ally in mission-driven relationship-building. Also, DP is a tool that considers the value of money in terms of the time and security of our donors. On the other hand, they have a very efficient and attentive real-time support team; each question received a satisfactory and immediate response. Pros This past year, it helped us track donations across all stages, including those from our major annual gala and the follow-up checks that came in after. It’s an intuitive and secure platform that makes it easy for any team member, not just fundraisers, to navigate donor portfolios and preferences. Cons Something I think they can improve as a platform is the download of reports and the actual drafts folder. Review Source MR Melissa R. Development Support Specialist Education Management Used the software for: Less than 6 months ### "Highly Recommend! " October 15, 2025 5.0 Super happy with our decision to go with DonorPefect. Between their training and support there are no worries of not being able to figure out what I may need to do within the system. Pros Customer Support has been my saving grace with DonorPerfect thus far. We recently switched CRMs in the last few months. Which any type of switch there comes the fear of the unknown. Now that I have been in DonorPerfect and have gotten to know how helpful their support is there is no fear. I can reach out and asked any questions. I never feel there is any judgement if it is a super easy question or a complex question. I am always met with patience, willing to help, kind support team members. I also love that I am sent a record of our conversation that I have made a habit to download and keep in a folder for reference later if needed. Cons So far the only thing that I have found I do not care for is the update of the chat location. It use to be a separate window so you were able to move it when waiting and working with someone. This is something just personal and super small! Switched from [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/) We wanted to find another CRM that was capable of more. Review Source MR Michelle R. Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "DonorPerfect - Great Choice for Nonprofits" December 2, 2025 4.0 The staff is very responsive and pleasant to work with. They are knowledgeable and helpful on all products we use: DonorPerfect, ReadySetAuction and ConstantContact. Pros DP is specifically customized to the back office activities of nonprofits. The workflow is logical and out-of-the-box reports are meaningful and useful. Cons The contact interface could benefit from a more modern interface. Currently, you must drill down into each entry to see full details. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) Reason for choosing DonorPerfect Better match for our needs and the price was good. Review Source JS Jeri S. Board Member and Membership Coordinator Sports Used the software for: Less than 6 months ### "Happy New Customer" October 3, 2025 5.0 The staff has been responsive, professional, knowledgeable and always available by phone. It is the personal touch that makes DP stand out from other CRM's I researched. Pros Our organization is new to DonorPerfect. We are in the initial phase of getting our constituents migrated, but in the meantime I am working though the webinars, which I find impressively well done. I am able to maneuver through DP while I learn and it is very intuitive. I signed up with DP because I was convinced it would be "easy" and so far it is exceeding my expectations! Cons I haven't found anything I don't like yet. I'm looking forward to getting our data uploaded so we can schedule mailings and see results! Switched from [Ghost](https://www.capterra.com/p/151947/Ghost/) Ghost was not powerful enough and did not offer any of the features besides membership signups, that we were expecting. Review Source JH Jeremy H. Development Director Education Management Used the software for: Less than 6 months ### "Positive experience with great customer service" May 25, 2026 4.0 DonorPerfect has provided a consistently positive experience overall and has become a dependable part of our fundraising operations. It strikes a strong balance between functionality and usability, giving us the tools we need to manage donor relationships, track gifts, and stay organized without feeling overly complicated. Once familiar with the system, it becomes a reliable day-to-day platform that supports both routine tasks and more strategic work like tracking trends and managing campaigns. One of the biggest strengths is how it supports real-world nonprofit workflows. From entering gifts to managing pledges and acknowledgments, the system aligns well with how fundraising teams actually operate. It also offers enough flexibility to adapt to our processes rather than forcing us into a rigid structure. Combined with solid customer support and ongoing improvements, DonorPerfect has proven to be a trustworthy and effective solution that helps us stay focused on building relationships and advancing our mission. Pros DonorPerfect has been a reliable and practical CRM for managing our fundraising and donor relationships. It offers a solid balance of functionality and flexibility, allowing us to track gifts, manage pledges, and run reports without feeling overly complex or cumbersome. What really stands out is their customer service. The support team is consistently responsive, knowledgeable, and easy to work with. When questions come up, it’s reassuring to be able to connect with a real person who understands nonprofit workflows and can walk through solutions in a clear and helpful way. That level of support has made a meaningful difference in our day-to-day operations. While there are occasional limitations with customization and reporting, the overall experience has been positive, and the strength of their customer service makes DonorPerfect a dependable choice for organizations looking for both functionality and strong support. Cons DonorPerfect has been useful overall, but there are a few areas that have been frustrating in day-to-day use. The reporting functionality can be confusing and unintuitive, especially when trying to build more customized or nuanced reports. It often takes extra time to figure out where certain fields live or how to structure filters correctly, and even then, the results don’t always come out as expected without some trial and error. Another challenge is how soft credits are handled. The process for entering and tracking them is not as straightforward as it could be, which can create inconsistencies if multiple staff members are working in the system. It requires a clear internal process to avoid errors, and even then, it feels more manual than necessary. Overall, while the system is capable, these areas can slow things down and add complexity that could be streamlined. Review Source FR Fernanda R. Associate Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "Great tool for non-profits of any size!" May 18, 2026 5.0 Pros I think it is an easy tool to navigate and the support team is just amazing. I feel after 3 years using it that it keeps updating and bringing new features like the new online forms. The donor management possibilities are great and we have work to do to use it at its full potential. Cons There is nothing that comes to mind. I think sometimes building reports can be a bit challenging, but again the support team is always very helpful and quick. Review Source EL Emily L. Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "Fills the Bill without a HUGE bill!" May 4, 2026 4.0 It looks at donors differently, and that was a bit of a learning curve, but it's very functional. I've found that I really have no reason to look at another system, it does what I need for less than the "cadillac" systems that are crazy expensive for almost the same functionality! Pros There are some really great processes on DonorPerfect. Donor thank you letters are an almost seamless process, either in batches or in the gift screen. The event planning piece is another that I feel like I could use even better. I think it has everything we need at a more affordable price than other data management systems! Cons I'd love a few tweaks, for instance the ability to date limit people's attributes (flags) and export some reports that don't currently export - having to hand type my events report was disappointing. Review Source GC Graham C. Stewardship Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Happy Customer" March 2, 2026 5.0 Overall, we are very pleased with DonorPerfect and the support provided by their team. It has been a reliable and valuable tool for our organization, and we look forward to continuing to use it in the years ahead. Pros We use DonorPerfect every day, and it has become an essential part of our work. The system is intuitive and easy to navigate, and the live chat support is responsive and helpful. When more in depth assistance is needed, the one on one support has been excellent. The integration with other online giving platforms works seamlessly and makes managing donations efficient and straightforward. Cons Only minor issues at times, which are easily resolved with chat support or emailing the tech support team. Response time is fast, and the support team really cares about their customers. Review Source VR Verified Reviewer Director of Development Non-Profit Organization Management Used the software for: 1-2 years ### "DonorPerfect is a livesaver for managing relationships" September 8, 2025 5.0 My overall experience is very good. It is easy to use, there's plenty of training to help build skills and network with industry colleagues. Its secure and generally user friendly. Pros I like DonorPerfect for assignable fields in reporting, ability to integrate with other systems, such as Constant Contact. Great training programs are always available. It is easy to build campaign and track progress. It is my best friend for managing my relationships with donors, and even the non-donor friends who reference new prospects. Cons The only challenges I have, are in the variety of options in building reports. Its sometimes gets to be a challenge to limit the database appropriately. Mostly that's a user problem, I forget a button or a field or add one I don't need. Some reports generate in a format in I don't love, but there's always a workaround. Review Source AC Amy C. Administrative Operations Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Donor Database Maintenance is a Breeze!" May 4, 2026 5.0 Overall, I would recommend DonorPerfect to other non-profit organizations. We can keep our database clean, managed with donor preferences, and historical data at our fingertips! Pros DonorPerfect has been great for our organization. The ease of running reports and tracking donor information is fantastic! We are able to make sure we are staying in touch with everyone. Tracking donations based on fundraising campaigns in essential to the work we do, and DonorPerfect simplifies that for everyone in our organization. Cons Having to verify my login information every 10 days is a bit tedious. If there is a way to stay verified longer, that would be preferable. 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