# DonorPerfect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DonorPerfect the right Nonprofit CRM solution for you? Explore 1396 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews --- DonorPerfect 4.5 (1396) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Reviews of DonorPerfect Ease of use 4.3 Customer Service 4.8 ## Pros and Cons in Reviews KK Kevin K Development DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Integrated fundraising system: DonorPerfect is the central hub of your nonprofit’s integrated fundraising system, providing a single donor database for sorting, selecting, and accessing data for various tasks.“ April 1, 2026 CH Cassidy H BookkeeperNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “I have to use Donor Perfect every day for my non-profit, so on the 10th day when it asks me to wait for the verification email, it always makes me cringe since I have to wait multiple minutes for the email to come through.“ March 11, 2026 CD Christina D Director of Mission AdvancementNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “The tools are intuitive and stay up to date with the integrated tasks we need as fundraisers - ie: updating credit card expires, integration with email crm's“ March 11, 2026 AP Angie P Director of DevelopmentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Segmenting Data and pulling reports can be clunky and the limited amount of dashboards makes it a bit harder to get quick looks at data in real time.“ November 20, 2025 KK Kevin K Development DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The platform allows for real-time updates, organization-wide collaboration, and the ability to customize workflows to fit specific needs.“ April 1, 2026 KG Kristin G Finance ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “We are unable to create household records/relationships in order to view giving & communications both at the household and individual level.“ March 3, 2026 MK Maggie K Donor Relations and Development CoordinatorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “My favourite thing about DonorPerfect is just its ability to be the perfect one stop shop for all of our gifts, donor information, contacts, etc.“ October 28, 2025 LW Lynn W Finance and Business Office ManagerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “The biggest challenge for me (I work in the finance area) was navigating through different screens to see the varying details I required for each donation, because one screen shows the type of donation while the other shows the details of the actual transaction.“ September 2, 2025 ## Showing most helpful reviews Showing 1-25 of 1396 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marion Z. Director Fund-Raising Used the software for: 1-2 years ### "DonorPerfect: A great fundraising database" August 15, 2025 5.0 From start to finish, our experience has been excellent. We began our quest for a new database only two years ago. Pros DonorPerfect is very easy to use with great customer support and training. Full instructions for use are incorporated right into the site. The cost is very reasonable. Integration with Constant Contact for donor communication is easy to use. Cons Searching for a donor record is not always ideal as the system is not as intuitive as one might wish. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing DonorPerfect Canadian company; price; functionality; customer support. Switched from [Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/) Former CRM was no longer being supported. Review Source KM Kay M. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Donor Perfect takes the frustration out of trying to be Perfect! " April 7, 2026 5.0 My experience so far has been excellent. The training resources and the in-person trainings have been incredibly helpful and the professionalism from the staff is refreshing. Pros Customer Service from the very beginning has been so good. The knowldege of the DP staff and their ability to accommodate our organizations needs has made the on boarding process smooth and pleasant. I also love the user friendliness and the knowledge center to help me take full advantage of all the system can do to help make our fundraising efforts more seamless. Cons I think the least liked part is that the migration process has taken a lot of time but the staff has made it worthwhile so not so bad. I am both looking forward to getting access to using the database and also kind of dreading the work i have to do to clean up our records and streamline. At least, DP is user friendly and has great customer service to help me as we ramp up. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Virtuous](https://www.capterra.com/p/159179/Virtuous/) Reason for choosing DonorPerfect Customer Service from the Account Manager was the main reason. The company's ability to work with us on pricing and the migration was also a factor. Also, the site is user friendly and we needed something that was not overly complicated but that provided financial reports and could connect with QBO and Constant Contact. Review Source CM Catherine M. Volunteer Advisor Non-Profit Organization Management Used the software for: 1-2 years ### "Donor Perfect Implementation" September 12, 2025 3.0 For a small organization, the long and onerous learning curve was among our biggest challenges. Without systems experience, it would be easy for an organization to make database design and data input decisions that could be counterproductive and lead to inefficiencies. As the external advisor for the project (coming from a systems and database management background) I had the time and expertise to deep dive, “pre-navigate”, and have conversations with both front line help and Development to guide best practices. The staff did not have either the time or the background to do so. Having said that, I found that I always got answers or resolutions to issues. The Chat support has been great in either answering a question, or knowing when to escalate a problem. Pros Customer support is above average. System is very customizable. Having consistent trainers a definite plus. Reports module builds on the strengths of consistent input practices. Cons Integration with Constant Comment is weak. Support during the initial implementation (on-boarding) was extremely weak. For an organization working with their first CRM, the DP learning curve is steep. Online Forms module is weak and the Drag and Drop forms limited in functionality. Switched from [Sumac](https://www.capterra.com/p/144095/Sumac/) I was not involved in the switch, but from what I gather, there was not sufficient knowledge or staff resources to get the system off the ground. Review Source AB Arielle B. Developpment and Communications Director Individual & Family Services Used the software for: 1-2 years ### "Excellent Customer Support" April 17, 2026 4.0 It's a cost-effective, well-supported solution for our current needs. A huge step forward from our previous system! It's taken significant time over the past year build out our system, but I'm seeing the time savings now. Having real-time reports at my fingertips is fantastic! Pros When I was researching solutions for our small nonprofit, I saw multiple reviews mention the outstanding customer support. They were right. Customer support has been kind, responsive, and helpful from day 1. I've brought many problems to them and together we've found solutions. I feel like they are a true partner with our nonprofit and am grateful for that! Cons Learning to work the filters has taken a lot of work and time, especially when creating email send groups. (And I have a ton of query building experience!) Constant Contact doesn't have an inclusion/exclusion format for its send groups, which is a pain. Straightforward reporting on sustainers has been challenging too. Alternatives considered [Boomerang](https://www.capterra.com/p/127924/Boomerang/) Reason for choosing DonorPerfect Cost and current needs for our nonprofit Switched from [Donorbox](https://www.capterra.com/p/156860/Donorbox/) DonorBox is not a CRM and I hated it from day 1. Review Source SR Sam R. Executive Assistant Libraries Used the software for: 1-2 years ### "An affordable solution" March 9, 2026 4.0 Pros Compared to lots of other CRMs, DonorPerfect is super affordable. It's also scalable and offers lots of integrations, so you can do a great deal of customization. It's fairly easy to use, once it's set up, and there are a number of ways to get help or find solutions to problems. Cons Some features are a little clunky; for instance, the difference between Classic Forms and Drag-and-Drop ones is incredible, with Drag-and-Drop being much more attractive and easier to build, but it isn't an option for every type of gift. However, updates and improvements do seem to happen pretty regularly. Alternatives considered [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reason for choosing DonorPerfect Salesforce was far too expensive for us and much larger than what we needed. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) We needed something more robust, with better member management and contact features, something that could grow with us. Review Source SG Shannon G. Director of Devlopment Non-Profit Organization Management Used the software for: 1-2 years ### "Donor Perfect - highly recommend" April 17, 2026 4.0 Overall, great. Definitely would recommend. We transferred from Flipcause and the ease of tracking of funds and transfer of funds, and reporting are all stellar. Pros Ease of use. The dashboard is very user-friendly. Maintains a great amount of information in a very clean way. Cons I wish they had more diverse landing pages. For some events with multiple layers it is not a great user-experience for our donors Switched from [Flipcause](https://www.capterra.com/p/136488/Flipcause/) They were withholding funds and we wanted better reporting. Review Source TC Tammy C. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Program with Amazing Staff!" April 2, 2026 4.0 So far, it has been great. The personalized training is very helpful to give me the tools I need to get the most utilization of the program! Pros I loved how easy it was to have them port in the information from our previous program. They also cleaned up the data. I also love that it talks right to our Quickbooks for ease of record keeping. Cons I struggled a little getting used to it at first, but that is in no way Donor Perfect's issue. I just chose the wrong time of year to make the transition and had too much on my plate! Alternatives considered [ExceedFurther](https://www.capterra.com/p/2702/Exceed-Further/) Reason for choosing DonorPerfect Cost, features and experience with the staff member "selling" the product. Switched from [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Bloomerang Volunteer](https://www.capterra.com/p/144845/InitLive/) Cost of the product, features, staff and user friendliness, Review Source SS Sierra S. Director of Finance and Operations Music Used the software for: 2+ years ### "I recommend this product!" April 22, 2026 5.0 Pros This is a great donor management product. In terms of the capabilities for tracking and reporting, I've found it unmatched when compared with other software. Their customer support and training is also fantastic. Cons There is consistently a lag with the editing process for donor records and gifts, which is frustrating. Basically, you'll click on a box to edit it, and then the page pauses and thinks for a moment before allowing you to edit. When doing a lot of edits in a row, it can be very annoying. Switched from [Eleo](https://www.capterra.com/p/157005/Eleo/)[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Eleo was missing very important reporting and gift tracking functionality. Blackbaud was more complicated than necessary. Review Source SA Saleemah A. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent Software. Highly Recommend" March 23, 2026 5.0 My overall experience with DonorPerfect has been perfect. So far so good. Everything with the software is easy to use. Pros The ease of navigating the software. The cost of the overall software is reasonable. You get your money worth. The customer support is as easy to reach someone. Cons So fat so good. There isn't anything that I do not like about Donor Perfect. If I had to give it a rating I would rate it 10/10. Switched from [Flipcause](https://www.capterra.com/p/136488/Flipcause/) Want a software that was simpler to use and also offered everything we needed in one. Review Source AW Adam W. Development Operations Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Best Database Around" March 13, 2026 5.0 Seamless transition to begin using DP, great support and easy user experience. Highly recommend to anyone needing a CRM. Pros The support is next level, no confusion at all they are there every step of the way to ensure you are comfortable and familiar with how to use the database. Cons Haven't had any issues to date, cannot think of one thing I've been unhappy with it really has been a great experience so far. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) For better support and we needed a more tailored product to our needs that wasn't too complicated. Review Source JG Janny G. Senior Director of Business Affairs Music Used the software for: 2+ years ### "Affordable, secure donor management software that helps you grow!" October 13, 2025 4.0 Overall, DonorPerfect is a very powerful database system for donor management. It is still growing a lot in terms of being used as CRM or, at least, as an intuitive CRM. Pros We are always sure our data is secure with DonorPerfect. With affordable options and great customer support, DonorPerfect is hard to beat. The fact we can have multiple users and assign tasks to them is always great. Having donors laid out in a way we can see how long have they given and how many gifts is extremely useful. Cons The Contacts menu could be a bit more intuitive and be linked to iCal or Google Calendar features to make it easier to get notifications. Forms are a bit outdated and could use refining. The email builder could also use work, since we don't realize formatting is incorrect until we are sending receipts, for example. Alternatives considered [Pledge](https://www.capterra.com/p/198235/Pledgeling/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/) Reason for choosing DonorPerfect Not as many features as DonorPerfect, we also dreaded cleaning up data before exporting/importing, and then training the team to use a different site. Processing rates were also a thing. Review Source MS Maggie S. Development and Marketing Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "We're so glad we chose DonorPerfect!" June 30, 2025 5.0 We LOVE DonorPerfect! The training is flexible, the chat support is robust (and the people are friendly and professional), and once we got the hang of running reports, we couldn't believe how easy it is (we actually laughed in glad amazement). DonorPerfect will pay for itself in time saved! Pros Our team loves how much time it saves us compared to the system we had before, which we had to supplement with our own spreadsheets to capture the information we needed. Cons Some minor suggestions: A couple of the Foundations series videos went a little fast for us and would have been better divided into two videos each. We can pause the videos and rewatch items, but they were still a bit confusing because we watched them before our records transfer. We would have liked having some dummy constituents and records of our own before and during the import of our actual records. Would love to have chat support a little longer into the afternoon (we're Mountain Time). Switched from [FundRaiser](https://www.capterra.com/p/2696/FundRaiser-Family/) FR was outdated and did not provide integrations, nor did they offer comprehensive, on-demand tech support. And running reports was something we dreaded having to do because of the time wasted and the fact that no report was ever exactly what we wanted. We spent so much time trying to get the information we needed, and were rarely satisfied with the end product. Review Source JS Joe S. Director of IT Education Management Used the software for: 6-12 months ### "Large data set, new migration. Went great! " October 27, 2025 5.0 Overall it was a great choice for our organization, has been much easier than our previous system, and has been a great improvement. Pros The web interface is user friendly, customizable where it needs to be, and logical to navigate. The data migration process was well managed and as painless as it could be. Cons The pricing model which invoices on levels of records in the system was a little difficult to get to a point where we could purge the non-needed records to manage our monthly cost. It wasn't horrible, but it did cause a little heartburn in the setup process. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing DonorPerfect It fit the needs of our smaller school community, and was not overly complex like some of the other products. Switched from [Results](https://www.capterra.com/p/70969/Results-CRM-Business-Suite/) Results no longer available product, and closed its doors. Review Source Susan S. Administrator Non-Profit Organization Management Used the software for: Less than 6 months ### "DonorPerfect customer service is excellent as we are onboarding" August 18, 2025 4.0 We were looking for a new donor management systems with a better user-friendly platform. So far we have enjoyed the personalized support with emails, video meetings, chats - all with real people. Pros We are just getting started on DonorPerfect and we really appreciate all of the staff support so far with our onboarding experience. We are excited to learn all the ins and outs of this donor management platform! Cons So far we don't have any experience with a con for DonorPerfect. We did have a switch from one sales rep to another early in the process, which caused a few hiccups, but these have been resolved pretty quickly. Alternatives considered [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing DonorPerfect Although Network for Good was amazing, it was out of our price range. Switched from [DonorView](https://www.capterra.com/p/162375/DonorView/) We got locked into a 3-year contract and were not happy with all the products and services of this system. Review Source HN Heather N. Development Director Non-Profit Organization Management Used the software for: 2+ years ### "Five-Star Customer Service " November 26, 2025 4.0 Pros The customer service is the best I have experienced with any CRM I have used. The reps are always available to assist with report building, which is often the most challenging with any donor database. Cons DonorPerfect is not as customizable for forcasting as I would like. Adding mass contacts when sending mailers is something that I would like but have not been able to do. Switched from [Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/) The switch transpired prior to my employment with I Pour Life. Review Source DC Daisy C. Volunteer and Donation Coordinator Education Management Used the software for: 1-2 years ### "Donor Perfect - A place to learn and be successful" November 26, 2025 5.0 I grew as a professional using Donor Perfect as it helped me manage an entire foundation where I was the only one running the system. They provided me the tools and confidence I needed. I believe if you want to train your staff members in the realm of fundraising, Donor Perfect does train Pros Donor Perfect listens to their clients and actually apply client suggestions (in one of the fastest manors) . If they truly see something that does not work or make sense, they make a huge effort in being there every step of them way. Especially when making updates, they make it so clear when and where the update is. Their tutors and on demand staff are super attentive and knowledgeable in their field. They adjust their website so that it's easy to use for people who may not be knowable in data management platforms. Cons At first I noticed a bit of a lack in the volunteer aspect in the beginning and could not find tutorials that helped keep better track of volunteer work during certain time frames. But again because I expressed this kind of concern, they actually listened, now I get to see the DP grow is such a positive way! Review Source OS Olivia S. Development Officer Philanthropy Used the software for: 6-12 months ### "Robust and useful, with a few odd quirks" August 25, 2025 4.0 Our organization is satisfied with the overall utility of DonorPerfect. The various help and tutorial services smoothed out an overall steep learning curve, and it is definitely helping us track donations, pledges, and communications with more thoroughness and accuracy (therefor allowing us to set more ambitious goals) than we have in the past. Pros DonorPerfect's customization options and flexibility are unmatched by similar donor management services that I've used. The field and code management systems took some getting used to, but they have enormous utility for pulling reports and processing data. The Chat Support help staff are fantastic; not only are they knowledgeable, but they always answer my questions thoroughly and with step-by-step instructions that are easy to follow. I'm so grateful that DonorPerfect pays real staff to assist with technical questions, rather than default to unhelp AI/automated chatbots. The expertise of the help staff (as well as the provided tutorials) are genuinely one of the highlights of the service, because they make otherwise opaque or arcane features more accessible. Cons DonorPerfect does not have a great option for inputting/crediting donations that come from more than one person (e.g. a household.) The way Donor Perfect currently treats donor couples, it requires combining two members of a couple into one donor ID, or keeping individuals separate and losing details of their combined giving. This is deeply impractical for our organization, where both partners in a couple can have unique relationships to our org that we'd like to capture. For example: a couple where one person is a volunteer leader with particular training, the other serves on a key committee, and both donate from a joint account, so arbitrarily assigning the donation to one person rather than their combined household doesn't reflect the reality of their giving. Also, we wish their automated email system allowed for conditional logic, like if a donor signed up to give monthly through our form, they could receive a different confirmation email than people who sign up one-time. Review Source LS Lourdes S. Administrative Assistant Individual & Family Services Used the software for: 2+ years ### "Ease of use and outstanding support" October 28, 2025 5.0 I like using DonorPerfect because of its ease of use, and outstanding support. Their training videos and donor management is what we need for our organization. Pros I like the ease of use, their outstanding customer support, donor management, event management, and data management Cons I do not see any cons with the product, once you get to know the product I do not see any cons, and it does the work for us. Review Source DT Daniela T. Admin Non-Profit Organization Management Used the software for: 2+ years ### "Donor Perfect review" May 9, 2025 5.0 I'd like to share my positive experience with Donor Perfect and their Ready Set Auction app. We've been using Donor Perfect for our donor management needs, and it has been a valuable tool for our organization. Specifically, we recently used their Ready Set Auction app for our fundraising event, and it was a great success! The app streamlined the entire auction process, from managing items and bids to handling checkout. It saved us a significant amount of time and effort, and helped us raise more funds. Here are some of the things we appreciated: Ease of use: The Ready Set Auction app was user-friendly and intuitive, making it easy for our staff and volunteers to manage the event. Features: The app had all the features we needed, including online bidding, mobile bidding, and automated checkout. Support: The DonorPerfect team provided excellent support throughout the process. Overall, we are very satisfied with Donor Perfect and Ready Set Auction. I would highly recommend them to any nonprofit looking for a comprehensive donor management solution and a powerful tool for fundraising events. Pros Donor Perfect has been a game-changer for our organization! We've been particularly impressed with how user-friendly it is for managing donor information. The system makes it incredibly easy to input new donor data and update existing records. This has saved us a significant amount of time and reduced the potential for errors. We also appreciate how straightforward it is to generate reports on donor demographics. The intuitive interface has made these tasks much more efficient. Overall, Donor Perfect has helped us to increase efficiency in donor management and free up staff time for other important tasks. We highly recommend Donor Perfect to any nonprofit looking for a robust and easy-to-use donor management system Cons When couples have different last names, finding the husband's information can be tricky if it's filed under the wife's name. Review Source CH Cassidy H. Bookkeeper Non-Profit Organization Management Used the software for: 1-2 years ### "Bookkeeper" March 11, 2026 4.0 It is above average, compared to other "CRM" systems I have used in the past. I generally don't have any issues with the product or system, and the support is often very helpful when needed. Pros How easy it is to keep track of donations and reports. Currently I have to create a lot of reports manually, so it is easy to find the information I need. Cons When downloading online forms and it keeps asking to create a new donor, when the same exact information is pulled. I never could understand why the system thinks a new donor should be created when literally every field is the written exactly the same. Also, I don't like that I have to re-sign in every 10 days. Why isn't this every 30 days like other websites? I have to use Donor Perfect every day for my non-profit, so on the 10th day when it asks me to wait for the verification email, it always makes me cringe since I have to wait multiple minutes for the email to come through. Review Source AS Alexander S. Executive Team Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "Alexander's Donor Perfect Review 2025" May 29, 2025 5.0 Overall, my experience with DonorPerfect has been positive. I have been using this product for about nine months now, so I am more familiar with its inner workings than I was when I started. Customer service has been very reliable and helpful with every issue I've had which is WONDERFUL!!! I LOVE YOU!!! I wish I could say the same about Meta's Facebook support :0 YUCK! But that is an outside issue, my apologies for digression. Pros I like the experience it offers to an inexperienced person like myself when learning about the language and context of online and paper giving, as well as campaigns, events, pledges and all those terms that I didn't know prior to using it. I also like its customizability when it comes to record keeping and characterization/organization of donor/gift information. Cons I need to manually run calculations in the FULL\_NAME section of calculated fields each time a new contact is imported from Qgiv. This is fairly simple to do, but I think it should be done automatically by the DonorPerfect program. Y'all know better than I do, but I can't think of a reason why a calculated field wouldn't be updated on a regular basis. I will run a report, and I use the FULL\_NAME field quite often in reports, but if it is a new contact imported from Qgiv, FULL\_NAME will show up empty, and I will ask myself, "Who is this donor?" and then I will remember, "Oh I need to run a calculation by hand and run the report over again." It's a small inconvenience, and I remember to run the calculations now, but I am thinking about future users here. Cool. Thanks for listening to me complain!!! :) Review Source Michelle V. Development Director Non-Profit Organization Management Used the software for: 2+ years ### "Excellent Customer Service!" August 11, 2025 5.0 Customer service is awesome, and email campaigns are user-friendly! There are so many different ways to track your donors, use all of the functionality. Pros The donor management is fantastic, and the customer support is unmatched. Definitely something I'd recommend to any nonprofit. Cons The interface on your phone to have donors pay at events isn't as user-friendly as I'd like. DonorPerfect is defintely the best. Review Source KP Kelly P. Database manager and Accounts receivable Fund-Raising Used the software for: 1-2 years ### "Excellent Customer Service & Easy to Use" November 12, 2025 5.0 My overall experience with Donor Perfect is an excellent one. I was in a position with limited in-person training and was able to teach myself many features through the online web training videos. Pros Donor perfect has excellent customer service. The product is easy to use and has the ability to reduce your work load and create reports for marketing and accounting. Cons Recently, the chat option for customer service has been a little slower than in the past. There are no other issues that I have experienced using the program. Review Source jS jacqueline S. Administration Coordinator Education Management Used the software for: 2+ years ### "Donor Perfect for Us!" April 15, 2025 5.0 As a small nonprofit, we've found DonorPerfect to be an incredibly helpful and reliable tool for managing our donor data. The software is well designed and fairly intuitive, making it easy for staff to learn and use. Data entry is straightforward, and the receipting process is simple to manage. One of the features we appreciate most is the flexible and powerful reporting function—it’s easy to pull the information we need in a variety of ways, whether for internal tracking or board reports. But the very best part of DonorPerfect is their outstanding tech support team. Every time we've needed help, their staff has been knowledgeable, patient, accessible, and genuinely kind. That kind of support makes a big difference. After several years with DonorPerfect, we have no plans to switch—we're grateful to have a system that works so well for our organization Pros The support team always helps me with anything I need—whether it be repeating a task I rarely use, finding a solution to a new need, or " teaching" me something. I appreciate their patience and kindness. Cons It's a real problem for us that the new forms with PayPal and Venmo do not have the versatility of the old forms. We'd like to add PayPal and Venmo, but we can't afford to give up the options from the old form. Review Source MB Misty B. Administrative Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Florence Habitat - Administrative Assistants Review" April 2, 2025 4.0 The best part is how great the Assistants for help are. They always give an easy to follow break down of how to use Donor Perfect as well as RSA. Pros I like that I can get all of my data in one place. I especially liked the convenience of Ready Set Auction for our recent event, which I found and used through Donor Perfect. Cons Sometimes I have trouble with creating formulas for my reports. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.