# DonorPerfect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DonorPerfect Software - reviews, pricing plans, popular comparisons to other Fundraising products and more. Source: https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software --- # DonorPerfect Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DonorPerfect ## What is DonorPerfect? DonorPerfect is a comprehensive fundraising system that covers all nonprofit development and donor management needs. From automatic record updates to customizable reports, DonorPerfect empowers fundraisers to save time, simplify operations, and strengthen relationships. Each system is built with your mission-driven goals in mind, including powerful tools like Constant Contact to help you stay in touch and showcase your impact—all with the unwavering support of our award-winning team. ## What is DonorPerfect used for? [Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/) Recognitions Shortlist Overall rating Based on 1,430 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 1% Pros & cons Highly responsive customer assistance Comprehensive video learning resources Frequent technical glitches and slowdowns Complex and confusing filter setup Starting price $119 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Donation Management / 2025 - Fundraising / 2025 - Nonprofit CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## DonorPerfect alternatives [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/alternatives/) ## FAQs about DonorPerfect Overview ### What problems does DonorPerfect solve? DonorPerfect helps nonprofit development teams solve scattered donor data, manual receipting, weak segmentation, and spreadsheet-based reporting by centralizing gifts, pledges, volunteer activity, campaigns, and follow-up reminders. Fundraisers, advancement staff, membership teams, and board-facing administrators use it to track complex donor relationships, personalize outreach, monitor goals, and produce clear fundraising reports. Answer based on 795 reviews Overview ### Which roles and teams benefit most from DonorPerfect? DonorPerfect is most used by nonprofit executives, development teams, and administrative staff who manage fundraising operations end to end. Executive directors and CEOs use it for visibility into donor performance, development staff track gifts and campaigns, and office administrators handle data entry, acknowledgments, reporting, and day-to-day donor record management. Answer based on 1393 reviews Overview ### What company size and industries is DonorPerfect built for? DonorPerfect is built for small nonprofits, with 91% of reviewers from small businesses and 50% from nonprofit organization management. It also serves midsize organizations at 7% and enterprises at 1%, with additional use in civic and social organizations and education management, each representing 6% of reviewers. Answer based on 1415 reviews Features and Usability ### What are the key features of DonorPerfect? DonorPerfect includes core donor management features like donor records, giving history, pledge and recurring gift tracking, batch gift entry, and receipting. Differentiating features include customizable reporting, alerts and task reminders, access controls, online donation forms with payment processing, and email or contact tracking for donor communications. Answer based on 548 reviews Pricing ### How much does it cost and what fees or limitations are included? DonorPerfect starts at $119/month, with customizable dashboards, online forms, email marketing, payment processing, mobile access, and live chat support included. No free version or free trial is listed. Reviewers often call it affordable and competitive, but some note record-based pricing, add-on costs, and smaller organizations missing essential tools. Answer based on 184 reviews Integrations ### Which third-party tools and platforms does DonorPerfect integrate with? DonorPerfect integrates with 10 third-party tools, with reviewer-confirmed connections to Constant Contact, QuickBooks Online, ReadySetAuction, Agile Ticketing, Mailchimp, and Givecloud. Official catalog listings also include QuickBooks Desktop, Sage Intacct, iWave, and VolunteerLocal, covering email marketing, accounting, events, research, and volunteer management. Answer based on 262 reviews Getting Started and Support ### How easy is it to onboard and train a team on DonorPerfect? DonorPerfect is fairly approachable for new staff and volunteers, with live online sessions, webinars, videos, documentation, and in-person training available. Reviewers say basic tasks are learned quickly by nontechnical users, while admins, finance staff, and teams using advanced reporting or custom setup usually need more time, practice, and support. Answer based on 190 reviews Getting Started and Support ### What customer support options does DonorPerfect offer, and how do users rate the experience? DonorPerfect offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, patient, and knowledgeable, with quick access to live help and useful self-service resources. Some mention a learning curve, limited after-hours availability, and frustration when support requires an added paid feature. Answer based on 504 reviews ## Who uses DonorPerfect? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 230 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 230 reviews Administrative 47% Administrative 47% Finance & Accounting 7% Marketing 6% Sales & Business Development 5% Others 36% Top industries Based on 230 reviews Non-Profit Organization Management 76% Education Management 9% Fund-Raising 6% Individual & Family Services 5% Other 4% ## Pros and Cons Highly responsive customer assistance 95% positive reviews out of 454 Most users report customer support is knowledgeable, patient, and consistently provides tailored, timely solutions. Anskia G Senior Database Administrator, 11 - 50 employees. "We are very happy with the support team that has worked with us to troubleshoot and advise us on how to best utilize our system for optimal results." Frequent technical glitches and slowdowns 55% negative reviews out of 101 Some users report periodic crashes, session timeouts, and inconsistent performance interrupting workflow and causing frustration. jason G stewardship manager, 51 - 200 employees. "That there are times where it freezes and you have to log out and back in again." Comprehensive video learning resources 94% positive reviews out of 66 Most reviewers find video tutorials clear, easy to access, and extremely helpful for self-paced training. Krista F Fund Development Coordinator, 2 - 10 employees. "The training and conference videos are great tools to make sure you really know how to use the product." Complex and confusing filter setup 64% negative reviews out of 42 Most reviewers indicate filter creation is cumbersome, unintuitive, and challenging for generating accurate custom reports. Teresa W Senior Development Associate, 11 - 50 employees. "Certain processes are tedious and non-intuitive, such as setting up filters for specific reports." Extensive live and recorded training 94% positive reviews out of 63 Most reviewers describe webinars as practical, wide-ranging, and essential for learning new features and updates. Mounisa W Administrative Assistant, 2 - 10 employees. "The free webinars are a great resource for someone just starting DonorPerfect, or if you need help with a specific issue." Limited and cumbersome event tools 62% negative reviews out of 37 Most reviewers find event management lacks integration, is difficult to use, and does not meet advanced event needs. Kacey L Development Manager, 11 - 50 employees. "The event management tool is not as built out as we need." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Donor Management 4.6 (553) 91.50% of 553 reviewers that rated this feature as important or highly important It helps you keep donor records up-to-date, segment donors, and track engagement history. Reviewers indicate the customizable fields and reporting are valuable, but some mention duplicate profiles and limited integration with other systems as drawbacks. Donation Tracking 4.7 (467) 90.36% of 467 reviewers that rated this feature as important or highly important With this capability, you can easily monitor all types of donations, analyze giving patterns, and link contributions to campaigns or donors. Reviewers appreciate the customizable fields, seamless reporting, and ability to track pledges, but some mention occasional donor matching issues. Contact Management 4.4 (351) 84.05% of 351 reviewers that rated this feature as important or highly important DonorPerfect offers a centralized way to organize and track all donor interactions, including calls, emails, and mailings. Users think integration with Constant Contact streamlines outreach, and they value reminders and history logs, though some find managing multiple contacts per organization challenging. Payment Processing 4.4 (285) 84.91% of 285 reviewers that rated this feature as important or highly important You get efficient, secure processing for one-time and recurring donations, with automatic receipts and QuickBooks integration. Some users report the process is fast and easy, but others mention issues with fraud, fees, and limited flexibility with payment gateways. Reporting/Analytics 4.3 (271) 80.81% of 271 reviewers that rated this feature as important or highly important This aspect gives you customizable reports to analyze donations, donor trends, and campaign success. Reviewers appreciate the variety and depth of reports, but some say report building can be confusing and often requires customer support assistance. For Nonprofits 4.6 (453) 87.20% of 453 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations DonorPerfect 84 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Allows businesses to create and manage auctions. Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Group campaigns by project, client, or campaign for better management. Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. DonorPerfect offers a centralized way to organize and track all donor interactions, including calls, emails, and mailings. Users think integration with Constant Contact streamlines outreach, and they value reminders and history logs, though some find managing multiple contacts per organization challenging. View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system With this capability, you can easily monitor all types of donations, analyze giving patterns, and link contributions to campaigns or donors. Reviewers appreciate the customizable fields, seamless reporting, and ability to track pledges, but some mention occasional donor matching issues. Search 3rd party databases to identify potential donors It helps you keep donor records up-to-date, segment donors, and track engagement history. Reviewers indicate the customizable fields and reporting are valuable, but some mention duplicate profiles and limited integration with other systems as drawbacks. Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Activities related to raising money for a specific cause Use AI to generate content in the form of text, images, videos, etc. Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Monitor application statuses, proposals and award funds Review data from past periods to reveal recurring tendencies Track interaction history by documenting conversations for contacts Add, store and access information pertaining to members Database of members to track personal information of individuals and families Access software remotely via mobile devices Ability to make a donation from a mobile device/app Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically You get efficient, secure processing for one-time and recurring donations, with automatic receipts and QuickBooks integration. Some users report the process is fast and easy, but others mention issues with fraud, fees, and limited flexibility with payment gateways. Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns This aspect gives you customizable reports to analyze donations, donor trends, and campaign success. Reviewers appreciate the variety and depth of reports, but some say report building can be confusing and often requires customer support assistance. Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Manage volunteer information and direct volunteer resources Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (1,371) 4.3 Based on 1,371 reviews ## Pricing Value for money 4.5 (1166) [View pricing plan details](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/pricing/) Starting at $119.00 Other,Per Month It includes: - Customizable Fundraising & Donor Management System - Comprehensive Reporting & Dashboard Analytics - Integrated Volunteer & Donation Forms - Receipting & Acknowledgements - Integrated Payment Processing - Constant Contact Account & Integration - DP Mobile App For Android and iOS - Live Chat Support - Live and On-Demand Webinars - Personalized Onboarding Value for money 4.5 (1,166) 4.5 Based on 1,166 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)[ iWave](https://www.capterra.com/p/229663/iWave/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (1329) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (1,329) 4.8 Based on 1,329 reviews ## User reviews Overall rating 4.5 Based on 1,430 reviews Filter by rating 5(891) 4(451) 3(66) 2(13) 1(9) Mentioned topic Sorted by most recent SS Sarah S. Development Manager Non-Profit Organization Management ### "Donor Perfect Pros and Con" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 4, 2026 Pros I really like and appreciate the customer support responsiveness, any time I have a question on how to pull a report, it is answered within 15-30 minutes, which is incredible. I also value being able to have multiple users logged in at a time, this creates seamless communication with our team when we are in different stores or locations. Cons I think the quality and use-friendliness of the online web forms could be improved, however I like how they are directly linked and integrated into our platform as it makes donation entry efficient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Elisabeth L. C.F.O. Civic & Social Organization ### "DonorPerfect is a User-Friendly Alternative for Our Small Nonprofit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 We migrated from Blackbaud to DonorPerfect eight years ago, and it has proven to be the right decision for our small nonprofit. Blackbaud’s system was more complex than our organization required, whereas DonorPerfect offers a more intuitive, user-friendly experience at a very reasonable price point. Over the years, I have stepped in to support donation entry and thank-you letter processing during periods of staff turnover. Even without being a daily user, I was able to navigate the system with ease, supplemented by DonorPerfect’s excellent training videos. This flexibility is a significant advantage, as it reduces reliance on a single staff member as the system expert and helps ensure continuity in our operations. Pros Ease of use, excellent value for the money, customer support, especially their online "chat" support option. Cons Creating reports and online donation forms can be tricky, but customer support is always available and helpful. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Blackbaud Raiser's Edge was too complicated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Abby H. Donor Relations Specialist Non-Profit Organization Management ### "Helpful Donor Management Platform!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 3, 2026 Overall, I would say minus some things here and there that have been "glitchy" or not helpful (i.e. reporting, deposit sections that I use on a weekly basis) this platform gives me everything I need to use for our donors on a daily basis! Customer service could use some help after hours (I.e. have an emergency response team for people that work outside of their work hours or have a different time zone) but other than that it is excellent and helpful! Pros I have found it most helpful to use donor perfect to organize and schedule donor contacts whether email or mailing them a hand written note. I also love that I can label and and see at a glance helpful information right on the beginning part of the donor's profile. The section called narrative has been helpful to use for quick notes I need our team to be able to see and read to be able to better interact with donors on a collaborative basis. When I have needed customer support, they have responded within a 24 hour period, have been helpful and apologetic when things don't work, and work quickly to resolve the issue. Donor Perfect for the most part has been easy to use and helpful for our organization this year. Cons I don't like the reporting section of donor perfect at all. There are way too many filters that are needed in order to pull info I need quickly. It also is not the most user friendly and takes time to rewatch videos and take more notes in order to use. The deposit section needs some updates to get rid of bugs/glitches, and make it faster and easy to use without a bunch of unnecessary parts to fill out each time. Switched from [Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/) We switched because there were things like needing better communication for the team in the crm of donors, better ease of use and better donation forms for online use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Melissa M. Development and Marketing Assistant Non-Profit Organization Management ### "Good product." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 3, 2026 It works really well. Most of my issues lie with inconsistent data entry and not the platform. The reporting is really very good, but building filters to get the data needed has a definite learning curve. If you can write WHERE Sequel statements, it makes it much easier. Pros Customer Support is wonderful. The chat support works great. In fact, I rarely need to call or even escalate a ticket. Cons The way that layouts are managed are a bit difficult to use. A drag and drop feature would be a big improvement. The auction integration is a little wonky as well, but that's a different platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Shreya B. Grants and Data Administrator Non-Profit Organization Management ### "Donorperfect Experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 3, 2026 Overall good as it is beginner friendly but would love if it had more options to customize as per organizations need. Pros User friendly donor management, easy creating reporting templates for beginners, quick support and free webinars to uplift the skill Cons Limitation in some of the areas like changing the fiscal year for retention, reactivation stats in the dashboard. Doesn't integrate well with Givecloud monthly donation and doesn't mark them monthly donor automatically. Limitations in some of the customizations. Can't upload the documents like other platforms so that we can keep a record for each constituent. Additional cost for certain features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Randy B. Head of IT Non-Profit Organization Management ### "Great Partners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 From the start DonorPerfect staff has walked along side us and helped us to grow and use the system more and more. We still have a lot to learn but I know the DP staff is there to help us get the most out of the system. Pros DonorPerfect is easy to use and as affords you the ability to build customizations to meet your organizations language and needs. The support is amazing. You can quickly be in contact with a support person that knows what they are doing and is able to answer your questions. The training is even better. The trainers are deep in experience and able to customize the training for the user need and skill level. Cons Volunteer management capability could be stronger. There are good options for interfacing into other volunteer systems but would like it all in one. Switched from [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/) [iDonate](https://www.capterra.com/p/143347/iDonate/) Lack feature and functionality. System was poorly implemented too. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reasons for choosing DonorPerfect We did an extensive search and considered nine different systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Mikey G. Senior Individual Giving Associate Non-Profit Organization Management ### "Overall solid! " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 1, 2026 Donor Perfect suits us well for all that it does and we appreciate your amazing chat support at most hours of the work day - thank you! Pros It's efficient and shares information that's most valuable clearly. I think the best feature is the salutations tab and how much we rely on that. Cons The fact that there is not a toggle to remove deceased individuals from list pulls adds extra work every time. Exporting lists have also been noticeably slower to download and I'm wondering if there's any resolution to that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Michelle R. Director of Development Higher Education ### "Five Stars!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2026 It has been a very positive experience. DonorPerfect has everything we need to do our job efficiently. Pros Donor Perfect is easy to use, and has great customer service when I have additional questions. It's an invaluable tool for our office, and we are pleased with the cost, as it is a fraction of our former CRM and we lost no functionality. Cons I haven't found anything to dislike about the DonorPerfect software, and have recommended it to other entities. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Pricing was too high and the product had more features than our one-person department needed. Alternatives considered [Jenzabar One](https://www.capterra.com/p/132292/Jenzabar-ERP/) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reasons for choosing DonorPerfect Pricing, ease of transfer and other testimonials Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FN Faye N. Director of Development Non-Profit Organization Management ### "Great customer support. Steep reporting learning curve." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 1, 2026 Great customer support, particularly chat support. Difficult interface particularly with filters and reporting. Pros Chat support is responsive and helpful. The majority of the time, we can get the info we are looking for from reports. Cons There are limits on what filters and defined fields can do in terms of the data and output we are looking for sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Judy A. Director of Communications Non-Profit Organization Management ### "Donor Perfect and Constant Contact are friends" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 31, 2026 I was trained by a former employee who did not have good donor perfect skills, I have learned more and more about included features that we can use that are very hellpful Pros It integrates well with Constant Contact. The chat support is helpful and clear. Adding ticket sales i easy. Cons Every so often an email address does not automatically sync with Constant Contact and no one can fiture out why Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reasons for choosing DonorPerfect better integration with Constant Contact and easier to track Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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