# Page 7 | Daxko Operations Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Daxko Operations the right Membership Management solution for you? Explore 180 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/268006/Daxko-Operations/reviews --- Daxko Operations 4.5 (180) [View alternatives](https://www.capterra.com/p/268006/Daxko-Operations/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 23rd, 2026 # Page 7 - Reviews of Daxko Operations ## Showing most helpful reviews Showing 151-175 of 180 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use tK tim K. customer relations Health, Wellness and Fitness Used the software for: 1-2 years ### "ease of use " March 8, 2024 5.0 the overall is absolutely fine. i just don't like it aske me to verify who i am after i have already verified who I am Pros i think once you get the hang of it, you find it is actually very simple to use ! Cons there are so many different passwords, logging in! and makes you sign in twice .. what is that Review Source KY Kim Y. Membership Director Used the software for: 2+ years ### "Very positive experience." November 10, 2017 5.0 Pros Their customer support is top notch! They are fast and thorough at responding and helping! Literally the best customer service I've found. Cons Building a custom report can be challenging. Wish you could modify the software for certain things without huge fees but I understand why there is an expense. Don't like that you can't reuse your gift cards. Review Source VR Verified Reviewer Ticketing & Box Office Manager Used the software for: Less than 6 months ### "Good But Not Great..." October 10, 2017 3.0 Pros There are some great features about this program...programs and information about members is very easy to find; I like the ease and usability of the program in terms of checking members in at our front desk, and using/toggling between two or more open tabs of the system, so you can do different tasks and not have to go back and forth while being interrupted. It is pretty quick to train people on, and to catch on. Cons There are also a few things that puzzle me about this software...creating units for our members and non-members...it takes like 3 screens to approve and process. The steps to do a membership are a little convoluted, and the fact that we have to create an adult unit and then add a child, when it is just the child signing up for the class is very time consuming. It appears that they are listening to some of our questions and concerns, so hopefully we will have some updates that make our jobs more efficient. Review Source VR Verified Reviewer Member Services Lead Non-Profit Organization Management Used the software for: 2+ years ### "Great for companies that need a membership software." August 28, 2018 5.0 Overall positive experience. Daxko Operations is easy to navigate and use even for someone who is not computer savvy. Pros Daxko routinely updates their software and their Daxko Community Help Center has a vast amount of articles that are also helpful. Cons There have been a few instances where reports do not export correctly. Review Source PJ Paul J. Conditioning Coach Health, Wellness and Fitness Used the software for: 2+ years ### "I used Daxko for about 4 years, and never had problems with it. It was very efficient for me. " February 12, 2018 4.0 An easy, efficient registration system for classes, programs and events. Pros I set up programs for members to enroll, and the features allowed me to easily change the dates every time a session ended. This cut down on some much administration time because I didn't have to set up a new program from scratch every session. Cons From time to time I had complaints from members about the complicated process of enrolling in one of my Daxko programs. It was easy to use for me, but not for my new members. Review Source DR Daniel R. Member Services Lead Non-Profit Organization Management Used the software for: 2+ years ### "Using Daxko Operations has been a great improvement from our previous member database software." February 2, 2018 5.0 Pros Easy to use. Self-paced training is available for new staff to utilize. Reports that are easy to create. Cons There are very few cons to this software. Program registration would be a great addition to the self-paced essentials training. Review Source FD Frank D. Controller Non-Profit Organization Management Used the software for: 2+ years ### "Non Profit Utilzation" October 24, 2022 5.0 Manual process. Pros Accounting History tracking and reconciliation. Cons In ability to create and track camp programs Review Source TA Tanelle A. membership Health, Wellness and Fitness Used the software for: 2+ years ### "Dasko" October 16, 2022 3.0 its been okay I just wish they would stop moving stuff around Pros Its not hard to uuse. Its simple and if you play with it enough you dont need any training to teach you. Cons I hate the fact that they keep moving stuff around Review Source JL Josh L. Membership Specialist, IT Used the software for: ### "Ever-evolving, responsive software with great service!" March 31, 2016 4.0 We've been Daxko customers for nearly 10 years now. While not perfect (then again, what is?), the software platform, customer support and service, and the evolution of the software is second-to-none. As a mid-sized YMCA association with numerous branches, Daxko Operations provides a very robust and versatile membership system that helps to streamline tasks and processes. Further, the thorough custom reporting aspect and stock report library provides a near limitless way to organize data to help enhance our day-to-day jobs. Through the Daxko Community, an extension of Daxko products that allows for an exchange of ideas, suggestions and complaints with other users in a forum-based platform, others can share experiences, troubleshoot for others, but also communicate with Daxko staff to express suggestions or ideas for software improvements. Every interaction that we have had with Daxko Support has been positive, prompt and courteous. They go out of their way to expeditiously find solutions to any problem with strong follow through. Through their Road Map, users can get a good feel on the direction the software is heading, both in the short term but also the long-term. While there are a number of small things we would like tailored for our association that aren't currently possible, they do an amazing job with doing what can be done and providing creative suggestions to accomplish the ends we are looking for. Great product and would definitely recommend to other Ys looking to change software vendors. Review Source JF Jocelyn F. Membership Director Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use" June 21, 2019 4.0 Pros Ease of use to create and manage budgets, spreads, forecasts etc Cons Exporting reports to excel does not add a title for reports to those outside dept Review Source BH Brandi H. Member Services Director Non-Profit Organization Management Used the software for: 2+ years ### "Simple and effective" December 21, 2017 5.0 Pros If your organization uses Daxko as operating software, there is NO reason not to utilize Daxko Accounting. You are wasting your time if you are using another software for accounting services. Cons I would like for the software to include a payroll component so that my accounting procedures were more streamlined. Review Source SB Sarah B. Membership Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Newby Review" March 5, 2024 5.0 Pros The large variety of tasks able to be done in one system. Cons The way that the transaction history shows. Review Source Response from Daxko March 18, 2024 Hi Sarah - thank you for taking the time to provide feedback on using Daxko! I'm curious to hear more about how you hoped the transaction history would display. If you don't mind shooting our an email to support@daxko.com with "ATTN Rachel Haney" in the subject line to kickstart that conversation. Thanks! SK Suzanne K. Membership Associate Health, Wellness and Fitness Used the software for: 1-2 years ### "Simple to navigate " October 17, 2022 5.0 Easy to learn Pros Easy to move around options Easy to show others how to navigate Cons None that I can think of at this time I only use it twice weekly Review Source RW Renee W. Marketing Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Y Accountin" July 18, 2019 3.0 Pros We use Daxko for our accounting. Our Finance department loves it Cons It is not a great tool for non-finance staff to manage budgets. Better reporting needed. Review Source SC Shannon C. Director Health and Wellness Non-Profit Organization Management Used the software for: Less than 6 months ### "working on it" October 11, 2022 3.0 Pros software is tailored for non-profit gym memberships Cons every site has its own log in, features are not easy to figure out and reports are difficult to build Review Source KH Karyn H. Early Childhood Director Education Management Used the software for: 1-2 years ### "Not childcare friendly " November 15, 2022 3.0 Easy to use for budgeting Pros Great for standard budget needs and record keeping Cons Not a flexible program. Difficult to customize to the needs of a typical preschool. Review Source SB Susan B. Senior Member Engagement Director Used the software for: 2+ years ### "Budgeting made easy!" October 11, 2016 5.0 Daxko Accounting is user friendly and easy. Even people new to accounting operations are able to navigate through this software. The ease of it makes the annual budget process a little more fun! If budgeting can be fun! Pros easy to use and to explain to new directors Cons lots of different widgets for the home page. I need to learn more about these Review Source LH Lauren H. Membership coordinator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Daxko Review " May 8, 2024 5.0 Pros User friendly, easy to understand, like the interface Cons minor issues with bugs and updating classes Review Source MM Michael M. Director of Camping Services Used the software for: ### "Top Notch Operations Software" March 30, 2016 5.0 I have been using Daxko Operations for over a year now, and have found their software to be top notch. While no software is perfect, what is lacking is definitely made up for with their outstanding customer service. With a great community message board that the Daxko staff actively engage with, we are able to get the answers that we need. Daxko is constantly improving their software based on current technological trends as well as input which they value from their customers. This software is easy to use and the reporting system is fantastic. I would recommend this software for any organization looking for an efficient way to manage their membership, child care program or camping programs. Review Source KB Khristina B. Teacher Recreational Facilities and Services Used the software for: Less than 6 months ### "Daxko" October 25, 2019 5.0 Daxko allows staff to quickly process customer requests Pros It is user friendly for both employees and customers. It is easy to go between tabs and return for additional information. Cons Everything is great! I am excited to use the full product launch next month. I had the training and am so thankful that we are switching to Daxko Switched from [CommUnity](https://www.capterra.com/p/251130/Personify-Community/) There was too much available to use which caused confusion and decreased the speed of service Review Source JJ Jamie J. Accounts Payable Used the software for: ### "Best System I've Used" March 30, 2016 5.0 Daxko is one of the best system's I've used. I love the user friendly set up and that it's a web based system so I can access it from anywhere. It's easy to navigate and has useful tools to help if I get stuck. If I'm not able to figure out something I know I can call or chat with a Daxko's Customer Service Rep. They have great training videos, especially for new users. The community boards they have are great as well. Users can post to the boards and share their experience or ask questions that either Daxko or other users can help answer. It's nice to know that you can find help anywhere and from anyone. Review Source CB Corey B. CEO Used the software for: ### "Awesome!" March 22, 2016 5.0 I had little to none experience with a database system. When I was hired in 2008 we were using Sportsman, mainly to check members in. We had not functionality, no ways to use the data for anything other than record keeping. I was hooked the first time I saw a presentation on DAXKO! I love the annual campaign piece. All the reports are great. Since 2009 when we started using DAXKO Operations, we have added DAXKO Accounting and DAXKO Engage. I love everything about the company. Review Source DG Dan G. Program Director Used the software for: ### "Ease of use by all" March 30, 2016 5.0 From the start of the implementation of Operations, the trainers from Daxko were very knowledgeable and they were able to assist with questions. The software was a lot easier to understand than our old one, and Daxko made packets for us to look at and take notes with. There has been some cons with the reports that we couldn't run, but when we asked Daxko about changing it, they were more than willing. Review Source SB Susan B. Senior Member Engagement Director Used the software for: ### "I have worked with Daxko operations for 10 years! " March 23, 2016 5.0 I find Daxko operations to be user friendly and easy to navigate. If I do have any questions or concerns the customer service center is quick to respond and always helps find the answers! My part time staff find this program easy to use as well. We love the access to the Daxko training site and the self paced trainings that are available to all staff. Great all around program! Review Source BK Brandi K. Member Services Director Used the software for: ### "Efficient and user friendly" April 4, 2016 5.0 I recommend Daxko to all my Y colleagues. While I haven't used every software on the market, I find that Daxko makes me more efficient at my job so I can focus on my members! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.