# Page 6 | Daxko Operations Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Daxko Operations the right Membership Management solution for you? Explore 180 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/268006/Daxko-Operations/reviews --- Daxko Operations 4.5 (180) [View alternatives](https://www.capterra.com/p/268006/Daxko-Operations/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 23rd, 2026 # Page 6 - Reviews of Daxko Operations ## Showing most helpful reviews Showing 126-150 of 180 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DP Debi P. VP, Marketing and Communications Non-Profit Organization Management Used the software for: 1-2 years ### "Getting better, but still some distance to go..." December 8, 2016 3.0 Daxko Ops is much simpler to use than other CRM/Database systems, but it has some ways to go in terms of functionality and adaptability. Fortunately, Daxko has become very responsive to evolving user needs and has really stepped up its customer service. It can take hours searching for solutions on the user forums, however, Daxko staff are very responsive when you phone or email them. My YMCA association was among the first of the Daxko adopters and I've been here two years. From what I see, it has been an expensive solution that met basic needs, but was slow to adapt. There is now an enhanced effort to improve customer/user interfaces and interoperability in a web and cloud-based environment. It's basic and it does the job, but Daxko still has some distance to go to fully meet the evolving needs of a diverse, multi-platform client base. Fortunately, it appears to be on the right track as it rolls out new features. Perhaps the best part of Daxko is the shared community experience. Daxko users are very generous with their help, information and process documentation. Pros Ease of use. Community forums are extremely useful. Customer service has become top notch and very proactive about providing training when new features are rolled out. Cons Creating custom reports is a huge challenge when trying to pull and analyze data. Also, the Daxko Ops interface with our web site is downright awful for users trying to log in or conduct searches - although they are working on that. Review Source EH Edwin H. Membership Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Perfect for our members" October 17, 2022 5.0 I have worked with multiple YMCA associations. This is my first that has used Daxko and I cannot compare the ease of use, functionality, and overall experience between Daxko and the other systems I have used in the past. Daxko wins by a mile. Pros This software system is easy to use, both on the point of sale and administrative side as well as allowing members to access their accounts. Functionality is ideal. Comparatively speaking, it is the #1 software system I've used in this industry. Cons I would like to see information capturing when we are registering multiple members in the same program so that we are not having to repeat entering the same information. Review Source MH Madeline H. Member Services Representative Health, Wellness and Fitness Used the software for: 6-12 months ### "Daxko Is A Very Useful App" May 8, 2024 5.0 Pros It is very useful and easy to use when you are first learning the ropes. Cons I don't think there is anything in particular that I don't like about Daxko. Review Source Response from Daxko July 29, 2024 Hi Madeline. Thank you for your feedback. We're glad to hear that Daxko Operations has been helpful and easy to use! LP Lyndsey P. Operations & Program Director Non-Profit Organization Management Used the software for: 2+ years ### "All Things Daxko" October 11, 2022 5.0 I am 90% satisified with Daxko Ops. I really enjoy the webinars being offered to assist me in becoming more proficient. Pros By far I value the ease for pulling reports and event/participant data. I rely on the the two functions daily...they make my world go round and when they function properly my day is made. Cons With the facelift that Daxko Operations just received, finding certain functions has been challenging. Review Source BB Bill B. COO Non-Profit Organization Management Used the software for: 1-2 years ### "SEVYMCA Review" October 17, 2022 5.0 Working with Daxko Operations has been a really positive experience. I've worked with Daxko Spectrum (CSI) and with ActiveNet in the past. Operations has been the easiest to use and to teach. Pros It is very user friendly and easy to teach new employees how to use the Daxko Operations. We rely heavily on part-time employees to enroll memberships and programs and provide customer information. Daxko Operations is easy to teach new employees how to navigate the system. Cons Finding some of the reports can be time consuming. I'm not sure how to create my own custom reports. Reason for choosing Daxko Operations n/a Review Source VR Verified Reviewer CEO Used the software for: 2+ years ### "Good products, Too expensive, Don't Play Well with Others" March 30, 2018 4.0 Operational and Consistency of Use. Pros Good membership and program management system. They do well understanding the needs of YMCA's and trying understand how to improve. Cons Cost, Rigid and lack of integrations. Daxko has a great package of services but they will charge you A LOT of money for each one. Their contracts are very rigid for the non-profit sector and they do not integrate well with other services. We have been told their back-end API is a mess. Review Source DM Denise M. Membership Accounting Used the software for: 1-2 years ### "Satisfied with present operations" March 11, 2024 5.0 Navigation and work completion is all in all on point Pros Easy to teach and guide others through each process Cons Although good in some ways it’s extra sensitive on others overall it works Review Source AF Adam F. Vice President, Operations Non-Profit Organization Management Used the software for: 2+ years ### "Daxko" October 13, 2022 4.0 It's the best software for Y's but it can be improved on. Can't customize or make changes to the system. Pros easy to use interface. can catch on quickly. Cons Difficult to customize. Can only do it if Daxko allows it. needs to be updated to the 21 century. interface reminds me of Windows 98. Could use some better standards reports. like who is on hold, how many cancelations are pending or will be canceled at the end of the month. Review Source Uchenna O. Senior Membership Director Used the software for: 2+ years ### "Intuitive and Reliable" March 7, 2018 5.0 Excellent reports and functionality Pros Daxko is the gold standard of CRM tools. Every option is configured to where you expect it to be. Our IT Dept has integrated into our systems and I am working with vendors to use it with external software. Cons the Mass amount of options and features it is easy to get lost discovering new reports and new ways of doing the same thing. Review Source HG Hailey G. Membership Information Services Used the software for: Less than 6 months ### "Beta tester at last company, this is fairly straightforward " October 11, 2022 4.0 Pros The ability to house so much information on a membership information page. Cons The fact that you cannot fully remove a member from the membership information page when specifically requested. I realize we don't want to delete membership data but if someone doesn't want a specific person on their account, it shouldn't be too much to move them to another "non member" account. Review Source VR Verified Reviewer Program Director Non-Profit Organization Management Used the software for: 2+ years ### "Great product " October 20, 2019 5.0 Overall it is a lot better then the previous program we have used Pros I enjoy the versatility of the software. We utilize it for both program registration and our membership department. I use it daily and it helps to streamline the process. Cons Program creation takes a long time. It doesn’t allow for many short cuts, or deleting of a product once you have created it. Review Source CH Charlanda H. Front desk Information Services Used the software for: Less than 6 months ### "The evolution of Daxco" May 4, 2024 5.0 Pros It was prompt and precise with whatever actions needed Cons It will freeze up and the program will shutdowns Review Source JG Justin G. Senior Director of Member Engagement & Wellness Health, Wellness and Fitness Used the software for: Less than 6 months ### "Dream Software" January 15, 2019 5.0 A few years back when we first began exploring new software to improve our member experience, we had many checkboxes that needed to be met. Daxko Operations was the one and only that accomplished all needs. The most powerful experience we have in using Daxko Operations is the support of the Daxko Team. When we have a vision, or would like to customize our software experience, Daxko is ready for us an works with us. It's more than just a software; it's a dream scenario and partnership that helps us stay at the forefront ahead of our competition. The time it took to build and customize our platform, train, launch, and grow was faster than anyone in our organization could ever imagine. Pros Daxko Operations is the software of the future, operating in the now. Fully integrated, Daxko Operations allows our organization to have a complete snapshot of their entire story and journey. Combined with its ease of use, Daxko Operations is the most intuitive software that allows us easily create new accounts, process registrations, and report on our successes and KPIs. The turnaround time to train both our large organization and most importantly our client base was instantaneous, far exceeding our expectations. As a key member of our senior leadership team, I cannot be more appreciative of the usefulness of this software allowing us to take our membership experience to the next level it is today. Cons I can proudly and confidently say that there is nothing we like least or dislike about the software. Review Source KA Kathy A. Billing Specialist Recreational Facilities and Services Used the software for: 2+ years ### "Administrative and Functionality" January 17, 2020 5.0 I am an advocate for Daxko in our organization. The support and customer service is wonderful. Pros The ease of membership sales and changes. It is great being able to track staff usages through the event log. The recently updated Corporate Membership invoicing was a great update, literally saved me hours of time per month. Cons The child care package can be very cumbersome when you need to change an enrollment for a child. When granting permission, sometime is not clear exact what those permission are. Reason for choosing Daxko Operations The ease of use and the input that we have is customizing some of the functions to meet our organizations needs. Review Source Nicholas S. Student Pastor Religious Institutions Used the software for: 6-12 months ### "A Competitive Data Organization Software" April 8, 2019 4.0 We at the YMCA use Daxko to check-in members, update their membership information and track retention trends. Overall this software does the job well. I would recommend it and put in the top-running for anyone searching for database software. Pros Daxko has many different features that allow users and administrators to access different information about guests, track attendance trends, and provide accurate member/guest retention data. Cons Daxko can often be difficult to use, depending on what you're searching for. Sometimes, there are specific actions you must take when using the software that could be made easier with a few simple coding changes. Review Source JB Jesse B. Membership Director Health, Wellness and Fitness Used the software for: 2+ years ### "Walla Walla YMCA Experience " October 17, 2022 5.0 Overall this has been a good relationship. Very friendly staff and knowledgeable solutions Pros I do like the ease of training new employees. I think it is a fluid design. Cons More payment options for draft days. The 1st and the 15th are the only current options Review Source DH Dawn H. Membership Experience Lead Recreational Facilities and Services Used the software for: 2+ years ### "I hope this Helps " October 20, 2022 5.0 Pros I I like the fact that not group ex and Daxko are linked in together so it is easier to find what our members need Cons The constant Changing of the Software. We never get told we just hop on and there is something new to learn Review Source LR Larissa R. Membership Director Health, Wellness and Fitness Used the software for: 2+ years ### "Honest regiew" October 15, 2022 3.0 Pros Scheduling and communication is easier through this app Cons Is not user friendly. Has many gaps specially for the childcare side Review Source AZ Amy Z. Membership Account Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Ymca" October 24, 2022 5.0 Pros I think that it is easy to use and navigate Cons I dont like that you can't scan unlimited docs on daxko Review Source VR Verified Reviewer Payroll Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Daxko is Great!!!" February 12, 2019 4.0 Pros Ease of use. Ability to navigate easily between features. Cons Some of the reporting doesn't work the way I need it to. Review Source CS Cheryl S. Administrative Services Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Easy software system" October 22, 2019 4.0 Overall it has pros and cons as do any software programs. There are some things I like more than our previous system & some things aren't as good but overall I'm satisfied with it. Pros Daxko is easy to learn how to use. Also, it's good that access can be given or blocked to different users on an as-needed basis. Cons I HATE the transaction record. I make a lot of corrections & changes regarding our childcare program & the transaction record can get so long that it's practically impossible to decipher anything. I understand how a record needs to be kept of all changes but simple entry errors should just be discarded instead of being saved & that is not always possible. Review Source AS Angie S. member services Recreational Facilities and Services Used the software for: 1-2 years ### "Dakota review" October 25, 2022 3.0 It's been fine Pros Nice database of members, easy to use. Can find anything you want very easily Cons Emails take a full day to send when clicking on the members email to reach them. Review Source VR Verified Reviewer Membership staff Sports Used the software for: Less than 6 months ### "Review JMiller" March 5, 2024 5.0 Pros Ease of use was the most important feature offered. Cons Payment malfunctions were very inconvenient. Review Source Response from Daxko March 18, 2024 Hi there - thank you for taking the time to provide this feedback! We understand that payment malfunction can be frustrating. Please know our team takes these issues very seriously and are always here to help navigate these issues with you. CE Christina E. HR Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "User friendly and gets the job done" October 3, 2017 4.0 Our membership staff love working with Daxko Operations! Everything is fairly easy to navigate in the system and as a result, balances and account information is accurately reported to our members. Pros Daxko Operations is an awesome membership/program software that does a fine job with keeping track of accounts and is easily customizable to fit the needs of any non-profit or membership based business. I have been working with Daxko for over 5 years and never had any issues. It runs faster and has less glitches than other membership software I have used in the past at other companies. Cons I don't have any complaints about Daxko myself. I do have a co-worker in a different department that wishes members could login and pay their balances online and then that be communicated back to her via email when someone makes a payment. I think Daxko Operations may have a feature like this, but we don't currently use it so I'm not sure exactly how it works. Review Source José Leonardo R. Gerente de Tributos ( BARINAS) Government Administration Used the software for: Less than 6 months ### "A simple and easy-to-use accounting manager" January 27, 2019 4.0 We decided to work the budgets of each department separately with this system and consolidate the information after having the results and it was incredible to be able to detect the departments where the budget was being wasted, we corrected and saved time and money Pros It is an easy to use software, it issues reports that you can easily export to excel or in pdf format, create budgets for your projects. Take the budget by department and detect in the follow-up if the same is met or where you should make changes Cons I have a hard time thinking about anything negative about this software, but given the technological advances, all software must always be improving every day, Daxko does it Review Source Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/)[Sports League](https://www.capterra.com/sports-league-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.