# Page 4 | Daxko Operations Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Daxko Operations the right Nonprofit solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/268006/Daxko-Operations/reviews

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Daxko Operations

4.5 (166)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 23rd, 2026

# Page 4 - Reviews of Daxko Operations

## Showing most helpful reviews

Showing 76-100 of 166 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SL

Sarah L.  
Director of Mission Engagement  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Member Management Made Easy"

June 27, 2024

5.0

I have very much enjoyed Daxko Operations as our member management system and hope to do so for a very long time. I have seen many great improvements over even just the past year and look forward to see how it adapts and improves in the future.

Pros

Daxko Operations is a very intuitive system when it comes to member management. The member profiles are arranged well and information is where it makes sense to be. I appreciate the updates - constant improvement - and the knowledge articles when I am trying to figure something new out or how to make something happen.

Cons

The program setup and registration could be improved - most troubleshooting calls I get from our members is help getting into their online accounts and getting registered. While I understand it well, I frequently find myself explaining the process, which can be lengthy, to new members or community.

Review Source

Response from Daxko

July 29, 2024

Hi Sarah! Thank you for providing feedback about Daxko Operations. We’re glad to hear you enjoy our member management system and appreciate the improvements over the past year. I also appreciate your feedback on the regisration often being lengthy. If you haven't already, I encourage you to check out the new Child Profile Daxko launched this spring. This new feature helps reduce some questions in event registration and removes repetitive questions when a member registers for multiple programs.

RD

RAQUEL D.  
Program Director  
Child Day Care Services  
Used the software for: 2+ years

### "Performance"

August 17, 2024

5.0

Excellent!!! I would recommend this to anyone in Childcare

Pros

Easy to use!!! I love that you can easily enroll children, make payments

Cons

None!!!! Daxko is easily the best tool for any childcare organization

Review Source

Response from Daxko

October 21, 2024

Thanks Raquel for providing this feedback - we're so glad to hear that Daxko is making your day to day easier!

PS

Pam S.  
Business Operations Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Daxko is a great product"

July 8, 2024

4.0

We have had the product since 2007 and love the flexibility it gives us to create programs and membership options. It flows well into Quickbooks and gives us the details we need.

Pros

Ease of use. Does multiple things for the business that help us keep control or our memberships, programs and finances. They listen and take requests for changes and upgrades.

Cons

Sometimes takes a while to get an answers from customer service. Added services can cost you extra monthly like Daxko Engage, etc.

Reason for choosing Daxko Operations

A lot of YMCA's had the product and we heard good things about Daxko.

Review Source

Response from Daxko

July 17, 2024

Hi Pam! Thank you for providing feedback about Daxko. We’re glad to hear you love the flexibility it offers for creating programs and membership options, and that it integrates well with QuickBooks.

CD

Colleen D.  
FRONT DESK ATTENDENT  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "great work"

August 20, 2024

5.0

i liked it and enjoy the easy usage. People made it easy

Pros

easy to use. overall a great experience. wooo

Cons

nothing. no complaints and easy to use. thumbs up

Review Source

aA

ashley A.  
Wellness center Mgr  
Hospital & Health Care  
Used the software for: 2+ years

### "Wellness center mgr"

August 12, 2024

5.0

I have had a really good experience using daxko over the last four years.

Pros

I like how easy it is to use. And when there is an issue, it is resolved really quick.

Cons

I cant really think of anything. Daxko is pretty user friendly.

Review Source

CP

Carrie P.  
Membership Associate  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great System"

July 29, 2024

4.0

Pros

Daxko Operations is very easy to use. The help feature is great when you do not know how to do things.

Cons

The cash management system can be confusing.

Review Source

Response from Daxko

October 21, 2024

Hi Carrie - We appreciate you taking time to review Daxko Operations! We’re glad to hear you find the system easy to use and have recorded your feedback on the cash management system.

KS

Kendell S.  
Front Desk  
Child Day Care Services  
Used the software for: Less than 6 months

### "Easiest Website Ever!"

July 12, 2024

5.0

Daxko Operations has really helped our company flow easily with keeping data, memberships, payments all in order.

Pros

I started working the front desk at my childcare job about a month and half ago, and let me tell you this website was so easy to pick up on and learn! I had about an hour of training for 2 days total and was ready to start working by the third day! This websites layout is a work of wonders and is so easy to navigate through with little trouble.

Cons

I have no complaints, this website is really a big help when it comes to payments, memberships, registration, etc.!

Review Source

DP

Daniel P.  
Member Services Associate  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Near perfection!"

August 21, 2024

4.0

To sum it all up Daxko had been stable and capable to work with new and existing members. I prefer Daxko over previous systems I have interacted with.

Pros

Consistency and accuracy of searching power.

Cons

Emails amongst other information prohibiting from creating a new account if its tied with an other account irrelevant to the person signing on as a new member. Also an occasional lag on searches.

Review Source

BT

Barry T.  
Membership Rep.  
Public Relations and Communications  
Used the software for: 1-2 years

### "Daxko is #1 but when the server goes down our job is 100x harder"

July 5, 2024

5.0

I use Daxko Operations and Engage everday i'm at work. Daxko server is down and we must write everything and every member on paper. Bad timing.

Pros

i never have an issue with Daxko and that is a great thing. Confidence

Cons

Sorry no cons for me! There nothing to complain about. Now knock on wood the server is down and we must write everything and every member on paper

Review Source

Response from Daxko

July 29, 2024

Hi Barry - Thank you for providing your feedback - we’re glad to hear you have confidence in Daxko Operations and Engage!

HS

Henry S.  
Member Services  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Use of Daxko"

June 30, 2024

4.0

I think that over all it has been very easy to use and the problems that we have had were corrected

Pros

Once it is set up the program is very easy to use and train others into using

Cons

Some of the format that the recodes are kept in could be made to be a little more user friendly.

Review Source

Response from Daxko

July 29, 2024

Hi Henry! Thank you for providing feedback about Daxko. We’re glad to hear that overall it has been easy to use and that the issues you encountered were corrected. It’s great to know that once set up, the program is user-friendly and easy to train others on.

EO

Elijah O.  
Operations Associate  
Facilities Services  
Used the software for: 1-2 years

### "Good system just looks outdated"

August 5, 2024

5.0

Good, it works great and is easy to use but after a while its hard to look at.

Pros

Easy to understand, easy to use and maneuver

Cons

The UI i just looks outdated. maybe like add more customizable features

Review Source

Response from Daxko

August 26, 2024

Hi Elijah - thank you for taking the time to provide your feedback. We're glad to hear Daxko is easy to use and be on the lookout for some exciting UI changes coming to Daxko in the new future!

CM

Caleb M.  
MSA  
Philanthropy  
Used the software for: 2+ years

### "CMartin review"

August 14, 2024

5.0

Pros

everything is cut and dry and easy to follow

Cons

step by step procedures instead of one scroll-down window to register

Review Source

MT

Manuelita T.  
Front desk Associate  
Consumer Services  
Used the software for: 2+ years

### "Daxko rating "

July 19, 2024

5.0

With Daxko eight years, If I have a problem theirs I can troubleshot.

Pros

Very easy to use ,have troubleshooting, no problems

Cons

not having any issues, with Daxko, I open up every morning.

Review Source

CD

Cecil D.  
Manager On Duty  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to Use and gets the job done!"

July 28, 2024

3.0

Easy of Use and finally stores the data well.

Pros

Easy to use and stores the data. I like that you can paste the photo in.

Cons

When running the listing of who has already checked in, it would be nice to have a sort option. Prefer to see sorted by newest checkin. When an update is done, show a small list of changes.

Review Source

Response from Daxko

October 21, 2024

Hi Cecil - Thanks for taking the time to provide your experience on using Daxko Operations. I'll be sure to pass along your feedback on the attendance tracker feature to the product team!

AR

Alyssa R.  
Wellness Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to Use"

July 11, 2024

5.0

Pros

I like that you can easily see the appointments for the day.

Cons

One thing that is confusing from the YMCA standpoint is that there are multiple reservations an area can have and I wish that there was a box you could check for area reservations if you specifically wanted to see that.

Review Source

LD

Lindsey D.  
Member Services Representative  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Reliable and Easy to Learn"

July 27, 2024

5.0

Pros

Easy to learn and teach others. The systems has continuous improvements that really aid in my job performance.

Cons

I do not have any cons at this time about my Daxko Operations.

Review Source

SA

Sha'Breanna A.  
Membership Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Modest Review of An Employee"

July 6, 2024

5.0

Pros

I like that payments and membership profiles are not a hassle. Each screen is simple and easy to read.

Cons

I would like an option for quickly undoing the last action made on an account.

Review Source

Response from Daxko

July 17, 2024

Hi Sha'Breanna! Thank you for sharing your thoughts about Daxko Operations. We’re pleased to hear that managing payments and membership profiles is hassle-free for you, and that you find the interface clear and easy to read. I will pass your suggestion the Product Team for consideration.

AB

Amelia B.  
Receptionist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Daxco for business :D"

August 20, 2024

5.0

my experience with daxco has been fairly good and stress free so far

Pros

it's easy accessibility to different programs and different parts of the site

Cons

sometimes the way you need to go about completing tasks can be confusing with many different steps

Review Source

JL

Jean L.  
Business Office Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Overall 9 out of 10 rating from me"

May 3, 2024

5.0

I would say it is the best database I've used.

Pros

I frequently use the History of visits & Event log for actions taken by other staff.

Cons

Some function or data is more difficult to locate without assistance.

Review Source

EW

Ericka W.  
Healthy Living Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Daxko is very user friendly!"

May 9, 2024

5.0

Pros

We love being able to keep track of Client Personal Training Packages and Redemptions! The ease of making appointments and changing them if need be.

Cons

When you redeem sessions, I don't know where the notes go after we type them.

Switched from

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Cost and streamlining to one program and making it easier for staff to use one

Review Source

BS

Brenda S.  
site coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "site admin review"

May 17, 2024

4.0

Pros

Processes my new participants fairly easily

Cons

Have difficulty using some of the rarely needed features. Not always obvious what to do

Review Source

Response from Daxko

July 29, 2024

Hi Brenda - thank you for taking the time to provide feedback on your experience with Daxko! If you run into a few features you get stuck on, check out our new and improved Help Center with virtual chat bot assistant. If you still get stumped, our customer support is here to help fill in the gaps!

KH

Kresha H.  
Membership Associate  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Daxko Review "

May 3, 2024

5.0

In the last 7 years, Ive very much enjoyed working with Dako Operations here at our YMCA. It has made my job as a membership associate smoother and made it easier to get the tasks done that I needed to finish.

Pros

It is very easy to understand. As someone who trains new hires for our front desk with Daxko, though there is a lot of information. It is very easy to train them and makes it easier for them to retain the information.

Cons

I wouldn't say that I had any real negative experiences with Daxko. Any troubles that I had were resolved in a timely matter.

Review Source

SB

Susan B.  
Front Desk Associate  
Information Services  
Used the software for: 2+ years

### "Front Desk Assoicate"

May 13, 2024

5.0

Pros

Easy to use and if I get stuck , support services are right there as always for me.

Cons

When an unexpected change happens and we do not get notified.

Review Source

Response from Daxko

July 29, 2024

Thank you for taking the time to leave a review. We’re happy that you find our support team is efficient in providing solutions for your concerns.

AP

Alexis P.  
Front desk operator  
Accounting  
Used the software for: 6-12 months

### "Daxko Operation"

May 8, 2024

5.0

Pros

Is simple and organized once you get used to it.

Cons

Some aspects of setting up memberships can be quite complicated

Review Source

KB

Kaila B.  
Associate Executive Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Daxko Ops Review"

May 3, 2024

5.0

Pros

Functionality and ease of use for program registrations.

Cons

Reports are not easy to pull, standard reports should be available and easy to customize. Ops lacks the functionality needed for licensed childcare requirements in the child care tab.

Review Source

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