# Plandek Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Plandek the right Application Performance Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/267625/Plandek/reviews --- Plandek 4.5 (16) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Plandek Ease of use 4.5 Customer Service 4.8 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew S. Chief Product and Technology Officer Marketing and Advertising Used the software for: 1-2 years ### "Great Product and First Class Customer Service, Genuine Experts" August 16, 2022 5.0 Seriously good, with tremendous assistance in getting setup and advising on processes around agile and jira way beyond the scope of the discussion. A valuable relationship. Will and the team are genuine experts in agile and product management Pros Really easy to use and clear presentation, slick UX Cons I'm yet to find anything not to like, perhaps that the colors are too close on the chart legends Reason for choosing Plandek selected before my arrival Review Source CR Camilo R. Director, Software Development Computer Software Used the software for: 6-12 months ### "Plandek is the essential tool for software teams and leaders " April 12, 2022 5.0 Overall we are loving this product and excited to continue to ramp up our teams and get them diving deep into the Plandek data to optimize and enhance how they deliver software. Pros I loved how easy it is to setup and get started. Simply point it to your various datasources (eg: JIRA boards, repos, build pipelines) and it'll start collecting data and providing insights. Out-of-the-box dashboards providing an array of useful metrics and insights to help you get started quickly with industry-standard views into software development processes. The Pipeline/Deployment API is a game changer as well; a little more involved to setup, but well worth the time. With this integration, you can track production deployments and tie those deployments back through your SDLC events to understand key metrics related to delivering software. The ability to organize datasets into hierarchical relationships made it really easy to group teams into products / product areas for higher-level views across our organization. The customer service is also excellent; very responsive and willing to listen to our feedback and provide help/support where needed. Cons Nothing really stands out here. The Plandek folks are great and they are eager and willing to incorporate feedback into the future roadmap plans where it makes sense. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing Plandek Plandek works across data sources to get insights into the plan, build & delivery phases, so it is much more extensive than purely looking at JIRA data. We choose Plandek over GitPrime and other similar vendors because of their unique ability to capture production deployment events, and correlate those events with other data points from the SDLC, providing a true end-to-end view of the engineering process. Review Source JRC Juan Ramon C. Engineer Lead Market Research Used the software for: Less than 6 months ### "Juan's review" March 11, 2022 4.0 I see a lot of potential on Plandek, I think Plandek can help us to have a better understanding on things that generally are missed from engineering point of view in order to improve our productivity. Adopting Plandek forced us as well to define some JIRA standards from our side, so that the information we get from Plandek can be compared on time using the same base, which is good. In the end I quite like Plandek and it is already having impact on our product, but there are still some changes that will need to happen for us to fully get the value that we expect for having big impact Pros Plandek offers a lot of information gotten from JIRA in a more user friendly way than JIRA itself. Plandek is really flexible and many information can be taken in order to identify areas for improvement in the team Cons Plandek offers a lot of options for tracking multiple useful areas for the business (delivery time, sprint info, tickets, etc), but some of the important things for making this really useful to the final client are missed, eg: I find the LiveView app useful, but there is not much value if I can't define specific levels and raise alerting based on the levels that I specified instead of the one that are pre-defined by Plandek. There are small details that seem to be quick win from me and will really improve the impact of Plandek in my end (like dates flexibility, etc) Reason for choosing Plandek We were currently were using Plandek for other teams and then we found extended this across the Engineering will help teams Review Source MB Matt B. CTO Accounting Used the software for: 1-2 years ### "Effective Product Development Platform" April 11, 2022 5.0 CaseWare has been able to gain visibility into the full lead time to value across our bug tracking, code, build, and production systems. We have also implemented a common set of metrics for best practices and lessons learned to be more effectively shared globally. Pros Plandek aggregates data from disparate systems to put together full DORA metrics and many other additional more comprehensive metrics into a single pane of glass. The documentation built into the platform lowers the barrier for all team members to be able to derive value from it's usage. Cons Some connectors to more exotic bug tracking or build environment toolsets are not yet available. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Jira does not support good connectors to other systems to be the single truth for all development metrics. Additionally the dashboarding capabilities are lacking in the core and require additional expensive add-ons just to be competitive with something like plandek (but even then the data isn't available). Review Source DR Diana R. Product & Compliance Director Marketing and Advertising Used the software for: Less than 6 months ### "Force24 - SaaS" August 25, 2022 5.0 Plandek has helped give visibility to the team on a daily operational level. we can see how we're tracking and easily measure efficiency. The support we have received has been first class. I would recommend the tool to anybody Pros The product is super easy to use. Working with a tool that offers so much visualisation to represent statistics makes interpreting the results easy. The tool is helpful on all levels, from board to daily operations. The tool is very customisable and is supported by a great team to help at every step of the way. The templates are incredibly helpful to get started! Cons From a UI perspective I'd like to be able to change the colours in the charts - this is very superficial and not effecting the use though. Review Source HS Hafiz S. Manager Warehousing Used the software for: 1-2 years ### "Plandek insights to drive competence and excellence" December 9, 2022 4.0 Plandek assisted in driving efficiency by sprouting essential insights from the key metrics. It helped with regular reporting and supplied valuable understanding to empower the team in better software delivery. Pros Plandek is used for Business and domestic software development for metrics and analytics. It is effortless to use, and after collecting the data, it provides insights even better than JIRA and can also report on the DORA metrics. Cons No standout dislike for me. I did not encounter anything significant bugs to mention. Review Source JH Jacob H. Scrum Master/Agile Coach Information Technology and Services Used the software for: Less than 6 months ### "All round great product for tracking essential metrics" October 7, 2021 4.0 Pros \- Dashboards were easy to use and set up - Displays multiple metrics on a single dashboard so you can spot patterns between relatable metrics - Friendly customer service - Endless customisation to suit your purpose Cons \- Having a "overall" toggle to switch all metrics on a single dashboard to a specific sprint/timeframe/project would be really handy Review Source SC Simon C. Technical Programme Manager Computer & Network Security Used the software for: 6-12 months ### "Plandek for Software Engineering Delivery" April 21, 2022 5.0 It was easy for us to see the value of Plandek, and then became easy to pick it up and use it. We've only really explored a fraction of its potential. Pros Plandek is easy to configure/deploy and easy to use, and Plandek give a lot of customer support to help get to grips with the product. For me, this meant that even though we were going through a lot of change (new ways of using Jira, new team structures, etc.) we were still able to use Plandek to get to our metrics. Cons It would be good to be able to control the colours used on metrics (maybe through a colour scheme or style sheet config feature). Review Source VS Vipul S. Delivery Manager Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Good Consolidation of Delivery Metrics" March 9, 2022 4.0 So far I will rate my overall experience good. More to be explored on the available reports to see how much it fits the organization need and can be extended across multiple project teams Special mention for Kerry Seaton as main point of contact for Plandek support. She is knowledgeable, supportive and has been extremely accommodative to the meeting requests. Pros I found tool very handy, easy to understand and build meaningful reports. Interpretation of data using different graphs is impressive. Cons Would be good to see below reporting capabilities being added to Plandek: - Average velocity trend (sprint wise and quarterly) - Burndown chart for the entire sprint similar to Jira view - Ability to edit the categories. Once created it is difficult to delete or rename it Review Source BK Besmir K. Scrum Master Computer Software Used the software for: 6-12 months ### "Good tool for metrics oriented organization" April 12, 2022 4.0 Pros Sprint progress Sprint tickets scope Cycle time Lead time Live View No of tickets created vs completed etc Cons No real time sync with Jira and BitBucket. Review Source CT Chris T. Director of Engineering Apparel & Fashion Used the software for: 6-12 months ### "Solid easy-to-use tool for engineering metrics and performance insight" March 8, 2022 5.0 Pros Easy to setup and use. Good set of out the box default dashboards to get you started. Fantastic customer support. Gives useful insight into end-to-end cycle time and engineering performance. Cons Can be a bit tricky to manage links from a large number of github repos to metric datasets. Probably only a problem past a certain scale - e.g. if you have a lot of microservices each in separate repos. Review Source rP romain P. Head of Planning and Scrum Master Financial Services Used the software for: 1-2 years ### "Good software to measure performances." April 14, 2022 4.0 Pros Plandek is very easy to use. It is providing a lots of usefull tools to measure performances. Plandek team is very responsive and helpful each time we need something. Cons I would like that Plandek integrate data coming from Gitlab, Jenkins. Or Tempo report from Jira. Review Source GF Giulio F. Lead Delivery Manager Government Administration Used the software for: 1-2 years ### "Great software, although a bit clunky and not as user friendly as it could be" March 8, 2022 5.0 Great customer service and support Pros I like the fact that it does what it says on the tin - unleashes metrics from various sources Cons The user interface, it feels clunky an unintuitive. Could do with some more user research. Review Source AM Andi M. Engineering Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Plandek can help you to understand your team health" April 12, 2022 5.0 Pros \- Good set of default metrics to start onboarding into the tool. - Powerful set of filters and custom views to get the most out of each metric. - Possibility to configure company templates for dashboards. Cons \- It's not easy to quickly set up large numbers of teams. Can be solved easily with batch processing jobs. Review Source SS Stefan S. Agile Coach E-Learning Used the software for: Less than 6 months ### "Get on top of your data foot print and improve your decision making." October 10, 2021 4.0 We have been through a constructive journey and are in a better space thanks to using plandek. Pros The appealing user interface and clear presentation of data. Cons Set up needs to be left to technical people. Review Source CH Chris H. Agile Coach Computer Software Used the software for: Less than 6 months ### "Great tool for tracking and visualising productivity metrics" March 8, 2022 4.0 Pros Ability to report on the DORA metrics Very intuitive UI that is easy to navigate Presents various useful productivity metrics to teams in one place Cons Could do with some more automation of adding new repos, JIRA boards, CCI projects to datasets to streamline the setup process and reduce the amount of ongoing maintenance required Review Source Talk to a Capterra advisor for free and get results within 15 minutes.