# Church Windows Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Church Windows the right Church Accounting solution for you? Explore 912 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2670/Church-Windows-Software/reviews

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Church Windows

4.3 (912)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Church Windows

Ease of use

3.9

Customer Service

4.6

## Pros and Cons in Reviews

RD

Robert D

TreasurerReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“We switched to Aplos and have found this program to be an absolute breeze.“

April 16, 2025

RD

Robert D

TreasurerReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“After working with it for three years I simply don't find it intuitive and virtually everything is rather awkward. “

April 16, 2025

RD

Robert D

TreasurerReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“Support is really good and really nice. “

April 16, 2025

DB

Debbie B

Finance AdminReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“Have left 5 trouble tickets on their website in 16 days AND emailed the \[sensitive content hidden\] and I have yet to hear from anyone in Support at the phone number that I inserted in the messsage. “

February 4, 2023

GB

Gift B

Singer SongwriterMusic, 2 - 10 employeesUsed the software for: More than 2 years.

“It also allows us to interact with followers, people who donate and support our religious organization.“

January 9, 2023

JD

James D

Senior PastorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“Church Windows has not kept up with technological needs of churches.“

February 17, 2023

ET

Etornam T

Team LeadNon-Profit Organization Management, 10,001+ employeesUsed the software for: More than 2 years.

“Bookkeeping has become easy; members and church offerings are easily tracked and payrolls are processed swiftly.“

April 30, 2022

ET

Etornam T

Team LeadNon-Profit Organization Management, 10,001+ employeesUsed the software for: More than 2 years.

“Church Windows does not have an interactive user interface.“

April 30, 2022

## Showing most helpful reviews

Showing 1-25 of 912 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lisa F.  
Financial Secretary  
Religious Institutions  
Used the software for: 2+ years

### "Church Windows is awesome!"

May 17, 2019

5.0

Church windows meets all the software needs of my church including membership tracking, donations, accounting, and payroll!

Pros

Ease of use for both employees and volunteers, seamless integration of modules, knowledgeable and friendly support techs, training options

Cons

I love everything about this software! There really are no cons in my opinion.

Review Source

GM

George M.  
Rector  
Religious Institutions  
Used the software for: 2+ years

### "Aging Technology"

May 17, 2019

4.0

We use church windows to manage our parishioners’ records and all donations. We have been using this solution for more than 15 years. While it has served us well, it has not grown with changing technology. We are in the process of moving to a cloud-based solution.

Pros

Robust church management solution from a well established provider. Cost of maintenance is negligible. Feature-rich.

Cons

Single platform (Windows only). No viable cloud option (they offer cloud service, but it is really just their regular software on VM). Difficult UI, not intuitive.

Alternatives considered

[ACS](https://www.capterra.com/p/2668/ACS/)

Reason for choosing Church Windows

Good mix of price and feature. Most economical for our desired set of features from the other program we considered.

Review Source

Response from Computer Helper Publishing

May 24, 2019

George, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

RD

Robert D.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "A solid but now-dated and challenging to use program"

April 16, 2025

2.0

Difficult to use relative to other accounting programs I have used. Does not handle fund accounting well at all. We switched to Aplos and have found this program to be an absolute breeze.

Pros

Support is really good and really nice. You send an email and get an answer back within 24 hours.

Cons

It is EXTREMELY click-heavy. After working with it for three years I simply don't find it intuitive and virtually everything is rather awkward. I can figure out how to get things done and their support people are super-helpful, but relative to Quickbooks and Aplos the Church Windows program falls short with regards to ease of use and user experience. Window control is just awful - you are doing some work in an area in the register, and you keep getting shifted to some other area so you have to scroll constantly.

Review Source

VR

Verified Reviewer  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Useful"

May 20, 2019

4.0

I like using Church Windows. It has been good for our congregation.

Pros

The modules and how payroll and donations work with accounting.

Cons

Having to use an "accounting" rather than "financial" module. I don't like having to enter bills and pay them.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Church Windows

It was more church oriented and had the module for the congregation.

Review Source

Response from Computer Helper Publishing

May 24, 2019

Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

PS

Patricia S.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Long-time user"

May 24, 2019

5.0

The church Session likes the Income and Expense Statement that they are given each month. Also, reports for individual committees.

Pros

I have used Church Windows at two different churches. Compared to other church software I have used, Church Windows is superior in ease of use, and support. The cost is very affordable. . Support is excellent, especially using e-mail.

Cons

I would like to see more ability to build reports. Sometimes it is frustrating trying to get the information needed.

Alternatives considered

[ACS](https://www.capterra.com/p/2668/ACS/)

Reason for choosing Church Windows

Cost. We are a small church with limited resources.

Review Source

Response from Computer Helper Publishing

May 28, 2019

Patricia, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

Jamie L.  
Owner  
Religious Institutions  
Used the software for: 2+ years

### "Amazing Customer Service"

November 19, 2018

4.0

Overall, Church Windows is a great software and I could never say enough about the wonderful customer service. I can easily track day to day transactions and report to our Vestry board on a monthly basis. As we all know, churches run on budgets so it is important to be as accurate as possible every month to make sure we stay within the budget. Church Windows has been instrumental in showing us where we need to make cuts and where we can afford to grow.

Pros

Customer Service is amazing. I never have to wait on hold and they call back fairly quickly with a knowledgeable rep. Everyone I have spoken to has been extremely helpful and kind.

Cons

Having used software like Quickbooks my entire career, I am used to Intuit's ease of use. Pulling up the check register and being able to click right to the transaction. Church Windows is great and I can find everything I need and print any kind of report I would need but it's not quite as user friendly as I would like. I also don't like that payroll is in a separate icon and not built into the other modules.

Review Source

Response from Computer Helper Publishing

January 16, 2019

Jamie, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

Gerald B.  
Church Treasurer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Church Windows Accounting System Cumbersome to Use"

May 25, 2019

4.0

Church Windows was purchased to track church donations and to perform basic accounting functions. The donations module works fine and weekly donations can be entered in less than an hour. The individual year end donation statements are adequate but we have not determined how to reformat so we can provide totals by category.

Pros

The system has a high level of flexibility.

Cons

It is somewhat awkward and difficult to enter and pay bills.

Review Source

Jefferson F.  
Director, Consulting Services  
Religious Institutions  
Used the software for: 2+ years

### "Former User"

November 13, 2018

2.0

12 years' use by the parish to manage membership and donations. Key operators kept it going for first few years. Parish did not devote specific time at the outset to setting parameters of use. When the original users left organization, volunteers had to help newly-appointed users learn how to record data. After a two-year attempt to rectify, Parish Database team elected to search for and have settled on a Cloud-based replacement open for use by many more within the parish.

Pros

High Level of adaptable detail in custom Donations reports exported into csv for conversion to xlsx and further analysis within parish.

Cons

Not readily mastered except by a user willing to invest significant time in learning how to understand and apply documentation offered in training manuals. On-line help is mostly how-to guidance for performing specific tasks. Tech service is responsive when reached, but also mostly how-to. Very little help on understanding the "Why". Incompatibility between membership module's members and visitors section made it impossible to transfer groups from one to another area, other than one at a time.

Review Source

Response from Computer Helper Publishing

December 21, 2018

Jefferson, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

Don T.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Too Much Trouble!"

November 14, 2018

3.0

Pros

Some integration is seamless, a lot is not, however.

Cons

Custom reports are hard to design. Making changes is often cumbersome. Data does not import/export easily. Difficult for a new user to learn. Slow and cumbersome. Customer support bad.

Review Source

Response from Computer Helper Publishing

January 12, 2019

Don, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

Mark W.  
Church Business Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Church Windows for a new Church Administrator"

November 20, 2018

4.0

Pledging, budget, finances. Changes have been made confused our staff recently.

Pros

Now that I am more comfortable with it, it does contain lots of helpful information.

Cons

hard to learn. Sometimes hard to get in touch for assistance

Review Source

Response from Computer Helper Publishing

January 17, 2019

Mark, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

SW

Stephanie W.  
Accounts and Building Manager  
Religious Institutions  
Used the software for: 2+ years

### "Church Windows review"

May 21, 2019

4.0

I recently spend about 3 months evaluating other church software programs for our church. We wanted something to reach a younger audience more quickly and something more integrated with a modern web-design. I read online, talked to people on the phone and evaluated lots of other Church-oriented software. None of them had all of the components that Church Windows had. Most did not have an integrated payroll and lots did not have integrated accounting. And ALL of them were a lot more money. For churches not willing or able to put tons of money into a software option, I believe Church Windows is the best. As I said before, there is a steep learning curve at first and lots of little quirks, but overall it does a great job of keeping all of the information that a church needs to keep in one place with easy access.

Pros

The best thing about Church Windows is that it is integrated and fairly inexpensive. You can get a donations module, payroll, accounting, membership AND scheduling with online access for a low monthly fee. AND for only a little more per year, get unlimited phone support. The support is amazing. Never have I called and not gotten an answer to any issue that I was having. The modules are all integrated and talk to each other so there is no double entry or having to make sure to remember to upload something. Payroll is great and always updated with latest forms. The accounting module is good and fairly easy to use, especially for people that may not have formal accounting training. I don't actually use the scheduling, so I cannot evaluate it. Membership and Donations are also integrated and fairly easy to use. You can send professional letters and print any donation letters that you might need.

Cons

Unfortunately, Church Windows is not always intuitive. There are tons of things that it can do and it can generate tons of data and reports, but you to know EXACTLY how to ask it for what you want. There is quite a steep learning curve to really get the most out of the program. The accounting software does use different terminology and reports than most professional accountants are used to. And the flexibility to create your own reports in Accounting is not there. This is fine for most people, but if you have a professional accountant on your staff or in your congregation, be prepared to explain some of the quirks of the system. Some of the issues are because the Accounting software has to completely integrate with the other modules and so there are limitations. I for the most part, think it is great. I has taken me about 3 years to really get comfortable using all of the modules and using them to generate the reports that I want and give me the information that I want quickly and easily. Church Windows is not really quite as modern and flashy as some of the other programs out there. It doesn't integrate with a website platform. It doesn't have the ability to produce more modern points of contact like texting, or online church directories, or some of the fresh-er and more tech integrated programs. BUT, it is a heck of a lot cheaper than those other programs AND it has good, solid, integrated payroll and accounting modules.

Review Source

Response from Computer Helper Publishing

May 24, 2019

Stephanie, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

TP

Tammy P.  
Bookkeeper & Office Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Why I Love Church Windows!"

May 24, 2019

4.0

Pros

Church Windows is a very user-friendly software. It's easy to navigate through the different modules. I use the Accounting, Payroll, Membership and Donations modules the most. I went to their location in Columbus for one day of training when I started using this software. It was very helpful and our instructor, CSR, was excellent! Since then I have been able to breeze through the accounting module with ease. It's great for printing financial reports for meetings, payables and receivables, tracking income and expenses, creating individual funds, writing checks and processing payroll. For the most part it's super easy to use! If I do have a question that I just can't figure out, I call their customer support and they're very friendly and helpful.

Cons

The only draw back to Church Windows is when you call customer support, they can't help you right away. Someone has to call you back, normally it's within the hour. But sometimes it can be longer depending on the day and time you call. By the time you get a call back you're on to something else and you have to go back and remember why you needed them to help you. There have been times that I have figured it out before I get a call back. I believe you can pay more for immediate assistance, however I don't call very much so it's not worth the extra cost to our church. Some may want to pay the extra to get immediate assistance until you're more familiar with the software, then you can switch to the lower cost. Because it won't be long you'll be proficient and won't require much support!

Review Source

Response from Computer Helper Publishing

May 28, 2019

Tammy, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

DW

Don W.  
Computer Services Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Church Windows is a mixed blessing."

January 15, 2020

3.0

We use Church Windows to run and administer a medium sized church (About 150 active members), and have in the past used other software for the same purpose. From the point of view of the user interface, Church Windows is far superior to all the others -- when it is working. Which is about 70% of the time. The rest of the time I am attempting to fix its frequent connectivity issues.

Pros

The User Interface is intuitive, powerful, and well designed. The Accounting module in particular is quite sophisticated, containing many standard and specialized reports. Our accountant loves it. It's modules are well integrated, and when it is working, it works beautifully. The local version, (as opposed to the Web version) is reasonably priced.

Cons

It is very touchy, installation wise. Wireless networking is not supported; neither are APUs, you MUST have CPUs in all Church Windows PCs for it to function reliably. It periodically loses connectivity, and sometimes requires reinstalls in order to correct problems. I am the administrator of the system, and frankly, if the users didn't like it so much (particularly the treasurer), I'd suggest a change. I am underwhelmed by their tech support; they tend to disclaim responsibility for problems, claiming networking issues, Windows issues, etc., are the cause even though no other software we use seems to have the problem.

Reason for choosing Church Windows

For Shepherd's Staff, see "Why did you make the switch?" above. For UMIS, because it was clumsy, inaccurate, and horribly difficult to use. For Servant keeper, we preferred the User Interface and Reporting structure in Church Windows.

Review Source

JT

Joy T.  
Church Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "May 2019"

May 24, 2019

4.0

We had an antiquated software package prior to Church Windows and the data which we can now maintain and the unlimited reports that we can achieve with it is 110% better than where we were.

Pros

The flexibility of using the data to make reports is unending ie. if you can think of something you want to know, you can make a report for that!

Cons

Support for the program is essential and has a cost each year, which also includes program software updates. Our company was not used to having an annual cost for software and they are still adjusting to it. Also, the company is very good about calling back if you have a question but sometimes you have to wait for possibly 30 minutes and in our day and age of immediate answers, sometimes this seems like a long time.

Review Source

KS

Kristin S.  
Finance Manager  
Religious Institutions  
Used the software for: 2+ years

### "Long-Time user of Church Windows"

May 20, 2019

3.0

My overall experience with Church Windows has been very positive. I "inherited" Church Windows when I started my job many years ago and have grown with/into it over the years. It does have certain limitations but overall it does what I need it to do on a daily basis for my job. Church accounting is a very specific type of "beast" with many different variables, I'm thankful that Church Windows has provided the support I've needed along the way.

Pros

I have been using Church Windows for over a dozen years and I won't use any other software for my church.I have been overall very pleased throughout the years as our church has grown and added a preschool. It is user-friendly and provides the reports I need for my church council as well as my preschool families. In 2019 I upgraded my old "server-based system" to a "cloud-based" system and I no longer have to worry about storage or updates. Church Windows has seen me through many changes over the years.

Cons

I think the thing I like least about Church Windows is that there are a lot of "grey" areas in the church and CW is more black/white. It's hard to determine "Members," "Potential," "Visitors," etc. when setting up a family. I also wish that different modules were better able to "talk" to each other within Church Windows (i.e. Membership/Donations/Accounting).

Review Source

Response from Computer Helper Publishing

May 24, 2019

Kristin, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

LP

Lynn P.  
Office Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Improvements needed for Reports"

November 13, 2018

3.0

Church Windows software helps with our budget and our membership with associated income and expenses. We do not use the majority of the features offered with this software. Perhaps a compact version could be built for smaller churches with limited budget and less membership?

Pros

We like the software for the tracking features in accounting and membership. We also like the improvements in searching for members and inputting to donations.

Cons

After improvements a year or so ago, some of the features were no longer available, as in reports and labels, etc. Now, some times two fields, as in flagging deaths, are required to be "checked", other times only one field needs to be "checked", as in running custom labels, to get the results you want. The accounts balance sheet and treasurer's report are confusing for our congregation to grasp quickly, thus requiring officers to explain more and/or prepare a spreadsheet. The transfer of data to a spreadsheet is a great concept, however, the spreadsheet layout needs additional formatting making the transfer of data inefficient for our part-time positions.

Review Source

Response from Computer Helper Publishing

May 29, 2019

Lynn, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. If you have specific questions about using any part of Church Windows, please call us. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

DB

Debbie B.  
Finance Admin  
Religious Institutions  
Used the software for: 2+ years

### "Support does not exist"

February 4, 2023

1.0

Support has in the past been very helpful however is nonexistant, online help topics are erroneous - example - Under Adding Subtotals in Accounting module it gives you instructions on how to use the software to send an Email to someone. I am usually sensitive to messes created by conversions but this ongoing issue is affecting my church and my job.

Pros

Integration of all modules is great when it works.

Cons

When calling support in January 2023 one cannot leave a message due to "high call volume "and epic fail of update in December 2022. Have left 5 trouble tickets on their website in 16 days AND emailed the \[sensitive content hidden\] and I have yet to hear from anyone in Support at the phone number that I inserted in the messsage. Note- website says someone will call back in ONE day. I am frantic to get my accounting questions answered before next weeks Board meeting and I have no way to reach anyone. Maybe this will help!!!

Reason for choosing Church Windows

A predecessor made the decision

Review Source

VR

Verified Reviewer  
Office Administrator  
Religious Institutions  
Used the software for: 2+ years

### "We love this company"

November 13, 2018

5.0

Although I am not trained on the Accounting module of Church Windows, the integration of the different areas makes it easy to find needed information. We have been with Church Windows for many years and have had nothing but positive experiences with the company.

Pros

This software has all the pieces of other software but they do not have the superb response of Church Windows. Any problem I have ever had has been answered within 20 minutes with clarity and patience. I especially like the 20-minute on-line workshops. They are interactive, concise and extremely helpful.

Cons

I suppose the thing I like least is that the software does not enter the information automatically when the data is placed on my desk.

Review Source

Response from Computer Helper Publishing

December 21, 2018

Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

jM

joann M.  
Admin  
Research  
Used the software for: 2+ years

### "CW Review 11/13/18"

November 13, 2018

4.0

The best part is the payroll and the taxes. We originally were using QuickBooks and trying to "tweek" it to work. CW takes a lot of the guessing and headache out of the payroll differences in a church setting.

Pros

To be honest, the customer support. From the moment someone answers the phone until someone calls you back, the professionalism and friendliness is unmatched. I always feel like I am calling a friend who is knowledgeable about the software. At first I struggled to comprehend some of the aspects of the software because I do not come from an accounting background. It did take me some time to feel comfortable with what I was doing but once I was I no longer had fear that I would "screw" something up.

Cons

I wish some of the techs would tone down the accounting terminology when trying to explain things to me. Like I said I didn't come from an accounting background so the lingo was somewhat foreign and I felt lost when they would explain things to me. The software seems to be continuously updated which if I had the time to explore some of the new upgrades I believe I would be able to utilize them. Not sure if you have this or not, but a video explaining some of the new features that accompany an update would be nice.

Review Source

Response from Computer Helper Publishing

January 12, 2019

Joann, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

RS

Rebecca S.  
Office Manager/Bookkeeper  
Religious Institutions  
Used the software for: 2+ years

### "Church Windows"

November 20, 2018

5.0

Most folk who work or serve as lay leaders in a church have an clear understanding of the business end of things. Because Church Windows software is specifically tailored for churches, it enables me to report information in a manner that is easily understood over a broad spectrum of skill levels. They offer tutorials for all their modules and their customer service is second to none. Its a very rare thing to not receive a call back the same day I place a support call. Their staff are courteous, knowledgeable, and well trained. Over the last 19 years I have recommended Church Windows many, many times and will continue to do so in the future!

Pros

I've been using Church Windows since 1999. I currently use the Membership, Contribution and Accounting modules. They've come a long in the last 19 years and they are constantly upgrading their software as the market demands. Over the years they continue to solicit, and implement, suggestions from their customers. It's one thing to sell a product, but its another thing entirely to keep folks satisfied with your product for almost 20 years!

Cons

Probably the reports features, but that is mostly due to my reluctance to try creating custom-made reports. Its one of those things that you get out of it what you put into it - so no fault to Church Windows, just me.

Review Source

Response from Computer Helper Publishing

January 17, 2019

Rebecca, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

LS

Leslie S.  
Parish Administrator  
Religious Institutions  
Used the software for: 2+ years

### "You came through in a pinch"

May 31, 2019

5.0

Overall the program is excellent. I appreciate the ease of reconciling bank statements and maintenance of member records. Also, remote access is well worth the price.

Pros

The amount of training and backup material for learning the programs is top-notch. Customer service support goes above and beyond. An illustration: while I was on vacation recently, my office assistant had a problem with re-installing the program on an older computer. It turns out that the problem was internal. Your tech person spent a great deal of time walking her through the network problem that affected the installation of your software. Your remote access is a blessing.

Cons

It's too big a program for a small church and your options for purchasing particular modules are limited. My personal opinion is that a less complicated modified version for smaller churches would be a profitable option moving into a future where churches are continually decreasing in attendance and increasing in budgetary restrictions.

Review Source

Response from Computer Helper Publishing

June 4, 2019

Leslie, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

KM

Kim M.  
Financial Accountant  
Religious Institutions  
Used the software for: 2+ years

### "Great software for church management"

May 24, 2019

5.0

Overall, I have been very pleased with Church Windows. It is user friendly, and the customer support and online webinars are fantastic. I always receive a response promptly when we need support, and there are many offerings online to help with the various modules. We have multiple users with different job functions using the software and we have found it to be a very efficient and effective solution for church administration.

Pros

I like that the modules work seamlessly together. We are able to take the membership information entered by one staff member and use it to create a donations record in a different module which is managed by another employee. This information is then transferred to our accounting module. The same is true with the payroll and accounting modules, allowing for less manual entries.

Cons

We have had some difficulty with deleting inactive duplicate files and we frequently have updates to run, which can be time consuming since it needs to be run on the server and then each individual computer.

Review Source

Response from Computer Helper Publishing

May 28, 2019

Kim, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

JT

John T.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Treasurer View of Church Windows"

May 18, 2019

5.0

We upgraded from the PC version to the web version so our whole team could use the software. This made us much more productive and allowed us to work from home and spread the workload. Support is also great. I don't have a strong accounting background so I depend on support to tell me how to do things using the accounting approach.

Pros

Very logical division of features. We have 4 different volunteers using the software: Jan does Payroll, Cathy handles Donations, Dawn does our church membership and I do the Accounting as the Treasurer. In Accounting, putting in the Recurring Transactions is a great help. Over time, I've added most of our monthly bills; this helps keep things consistent and I don't need to think about what account to use.

Cons

Occasionally, I need to change a transaction. One screen lets me review the transactions but I have to go to a different screen to change it although it is right in front of me. Selecting it on the first screen would be better.

Review Source

Response from Computer Helper Publishing

May 31, 2019

John, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

VR

Verified Reviewer  
Business Manager  
Religious Institutions  
Used the software for: 2+ years

### "The Truth About Church Windows"

December 4, 2018

3.0

Like with any program you need to take the time to master the program. Truthfully I came into a situation where this software was already being used and not used very efficiently. After restructuring and retraining the team and learning the system CW has certainly proven to be more efficient but some steps should be a little easier to get to. Customer support is Great!

Pros

Church Windows is a decent Software program if you take the time to Master the program itself.

Cons

Sometimes its not very forgiving and thus its easy to make mistakes. The Steps to take for reports can be somewhat lengthy

Review Source

Response from Computer Helper Publishing

January 17, 2019

Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support

TB

Tammye B.  
Business Administrator  
Religious Institutions  
Used the software for: 2+ years

### "We care"

May 24, 2019

5.0

We are able to track attendance, giving, membership, visitors, family info and changes, etc. All of our financial information can be entered, tracked, etc. from this program. We also have the payroll package and we are able to whatever we need from there as well. There are more functions with the program that we do not use such as dashboard, bulk mail options, etc. Church Windows truly has everything you need .

Pros

It has everything we need in one place. We have researched other software packages in the past and there is usually something missing that we need. Church Windows has everything and has great customer service in the event you cannot find something or something is not working right.

Cons

This software is not as user friendly as others and creating reports can be confusing at times. Creating a report - the more you use it the easier it is to understand but definitely not user friendly. The pros do outweigh the cons so overall still the best option for us.

Review Source

Response from Computer Helper Publishing

May 28, 2019

Tammye, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows

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