# LogMeIn Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LogMeIn Software - reviews, pricing plans, popular comparisons to other Remote Work products and more.

Source: https://www.capterra.com/p/266957/LogMeIn

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# 

 LogMeIn Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

LogMeIn

## What is LogMeIn?

Remote work software designed for companies across all industries. It helps businesses with remote IT support, webinars, and video calls. Features of the platform include endpoint management, remote access, patch management, remote monitoring, remote control, and remote deployment.

## What is LogMeIn used for?

[Remote Work](https://www.capterra.com/remote-work-software/)

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

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Do you work for LogMeIn?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.goto.com/&name=LogMeIn)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LogMeIn

4.5 (30)

VS.

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (30)

Ease Of Use

4.8 (28,296)

Value For Money

3.6 (23)

Value For Money

4.7 (20,443)

Customer Service

4.1 (21)

Customer Service

4.7 (18,447)

## LogMeIn alternatives

[4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,420)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/161425/Drive/)

[Clockify](https://www.capterra.com/p/169607/Clockify/)

[4.8 (9,234)](https://www.capterra.com/p/169607/Clockify/reviews/)

Starting price

$4.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/169607/Clockify/)

[View all alternatives](https://www.capterra.com/p/266957/LogMeIn/alternatives/)

## Pricing

Value for money

3.6 (23)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.6 (23)

3.6

Based on 23 reviews

## Support, customer service and training options

Customer Service

4.1 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (21)

4.1

Based on 21 reviews

## User reviews

Overall rating

4.5

Based on 30 reviews

Filter by rating

5(18)

4(10)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AC

Ann C.

Controller

Construction

### "LogMeIn anytime!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2025

I use LogMeIn weekly and it makes things so much easier. It is user friendly and super easy to use. Highly recommend it.

Pros

LogMeIn makes it so easy to for my IT system to support me when I need help! They can get on in minutes and take over my machine and rescue me! LogMeIn is also wonderful if you work from home.

Cons

I have nothing negative to say about LogMeIn. It works as it should. All good here!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Bryan S.

Helpdesk Mgr.

Hospital & Health Care

### "LogMe In- Awesome Remote access"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2024

LMI is a wonderful, easy to use product.

Pros

LogMe in gives me the ability to connect to the agency endpoint with little error remotely.

Cons

LMI can be costly depending on the licensing you are looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jazel B.

Pharmacist-Owner

Health, Wellness and Fitness

### "Log Me In Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 10, 2024

Pros

I like log me in as it allows me to remotely check on our Pharmacy Workflow remotely. As a pharmacy owner, I am mostly out of the office and having a remote access to our pharmacy systems helps a lot.

Cons

Sometimes, it has some lags and it can take a long time to work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Stan L.

Managing Agent

Real Estate

### "LogMeIn has a habit of taking good products and ruining them"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 15, 2024

Pros

It works as a remote access product. That's the only thing I can say good about the product.

Cons

The cost alone should drive you away from this product. Use RemotePC, Google Remote Desktop or one of the many other products out there. They don't charge you an arm and a leg for something as basic as remote access. LogMeIn's pricing model is predatory and unfair to say the least.

Reasons for choosing LogMeIn

We chose it a long time ago. We have since switched to RemotePC due to their raising prices way above and beyond reasonable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Dan H.

Buyer

Oil & Energy

### "Great Product A Bit Price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

July 19, 2023

Overall LogMeIn is an outstanding product. Everything I needed it to do was very impressive.

Pros

All of the features that I used with LogMeIn worked very well. Logging in remotely worked flawlessly.

Cons

After shopping around I realized that the cost of LogMeIn was quite expensive.

Switched from

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)

RemotePC was much cheaper.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

David C.

IT Technician

Information Technology and Services

### "Was great, now not so much"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

July 19, 2023

It was a great product. it did everything we wanted and nothing more for years, but then the price increased 300%, so we were forced to leave the service.

Pros

It's a simple program which initially worked very well for us in the early days

Cons

It became exceptionally expensive, outweighing its functions/features. We were forced to move.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

Tony C.

Financial controller

Accounting

### "A good product"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

May 15, 2023

Pros

Easy and timely connection to my client companies.

Cons

They removed the log function which I relied upon.

Switched from

[AeroAdmin](https://www.capterra.com/p/171486/Aeroadmin/)

Moved to a better product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

James M.

Senior Technician

Information Technology and Services

### "Logmein"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

May 13, 2023

Good feature but high price.

Pros

Ease of use and features. Ability to share.

Cons

Price skyrocketed after we first began to use.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EC

Elisa C.

Assistente Administrativo

Program Development

### "LogMein"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2023

O logmein tem me ajudado bastante em relação a prestação de serviços aos meus clientes. Tudo é feito de forma rápida e eficiente, além de segura e o cliente se sentir seguro também. Posso dizer que é uma ferramenta facilitadora no quesito acesso remoto.

Pros

O produto é fácil de usar, implantar e tem uma ótima interação com os usuários. Atende perfeitamente as necessidades de acesso no dia a dia de suporte remoto. já recomendei a diversos clientes e muitos se habituaram a ele.

Cons

nada a declarar, pois o software atende a demanda.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Alpesh M.

Infrastructure Team Leader

Information Technology and Services

### "Logmein Remote Control Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

February 20, 2023

Pros

Works great fore remote control and pushing updates to servers.

Cons

Price is quite expensive compared to other products. The connection to the servers can be quite slow at times where other products seem to connect much quicker.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/266957/LogMeIn/reviews/)

Popular comparisons

[Google Drive vs LogMeIn](https://www.capterra.com/compare/161425-266957/Drive-vs-LogMeIn)[Clockify vs LogMeIn](https://www.capterra.com/compare/169607-266957/Clockify-vs-LogMeIn)

[Microsoft Teams vs LogMeIn](https://www.capterra.com/compare/168668-266957/Microsoft-Teams-vs-LogMeIn) 

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