# Practice Fusion Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Practice Fusion Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/266915/Practice-Fusion

---

# 

 Practice Fusion Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Practice Fusion

## What is Practice Fusion?

Practice Fusion is an electronic health record (EHR) and billing software designed to optimize medical practice operations and enhance patient care. Its user-friendly interface streamlines workflows, improves documentation, and boosts efficiency. The EHR system manages patient records and clinical encounters, while advanced charting saves time and reduces administrative burdens. The integrated e-prescribing module ensures faster medication delivery. Focused on human-centric solutions, Practice Fusion meets the needs of independent practices. The billing module optimizes revenue and reduces administrative workload. As part of the Veradigm network, it offers additional resources to enhance efficiency and care.

## What is Practice Fusion used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[e-Prescribing](https://www.capterra.com/eprescribing-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)

Top alternative

Featured

Overall rating

Based on 439 user reviews

Reviews sentiment

Positive

64%

Neutral

17%

Negative

18%

Pros & cons

Intuitive and accessible EMR system

Frequent technical glitches and downtime

Inaccessible phone-based customer service

Starting price

$199

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Practice Fusion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://veradigm.com/&name=Practice Fusion)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Practice Fusion

3.7 (439)

VS.

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

$199

Per User, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (438)

Ease Of Use

4.5 (708)

Value For Money

3.8 (318)

Value For Money

4.2 (578)

Customer Service

3.3 (383)

Customer Service

4.3 (644)

## Practice Fusion alternatives

[3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (499)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (623)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/266915/Practice-Fusion/alternatives/)

## Pros and Cons

Intuitive and accessible EMR system

84% positive reviews out of 132

Most reviewers describe ease of use as a major benefit, highlighting the intuitive interface, straightforward navigation, and simple setup process that make daily tasks and record-keeping efficient across devices.

Frequent technical glitches and downtime

90% negative reviews out of 59

Most reviewers indicate bugs and issues disrupt workflow, citing frequent crashes, slow performance, unresolved glitches, and long waits for technical fixes.

Inaccessible phone-based customer service

82% negative reviews out of 38

Most users comment phone support is nearly impossible to reach, with long hold times, unreturned calls, and lack of live assistance during urgent situations.

Unreliable email-based assistance

93% negative reviews out of 29

Most users report email support is unresponsive, with delayed replies, unresolved issues, and frequent lack of follow-up, making problem resolution frustrating and time-consuming.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.7 (26)

65.38% of 26 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

3.8 (25)

72.00% of 25 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

E-Prescribing

4.4 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Transmit prescriptions to pharmacies electronically

Patient Records Management

4.6 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Appointment Scheduling

3.9 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Patient Scheduling

4.6 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

Practice Fusion 76 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Private online space that lets businesses securely share documents and provide information access to clients

Automatically generates E/M codes based on information collected during patient charting

Track and report regulatory data to either internal management or external stakeholders

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Tools that provide relevant information at specific times to support judgments and courses of action

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc.

Create and securely store digital patient records

Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration)

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Intended to be used by cardiologists

Software specialized for dermatologists

For family practices

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Designed for Neurologists

For obstetrics and gynecology (OB/GYN) practices

Designed for pain management practices & departments

Intended to be used by podiatrists

Designed for primary care doctors/facilities.

Determine clinically appropriate and cost-effective medications and therapies for patients

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Alerts/warnings for potential allergies or interactions triggered by medications

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Manage and support multiple locations

Track and organize on-call shifts

Certified for healthcare IT products based on the results from ONC-ATL

Online forms for managing client intake

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Enables medical providers and/or patients to electronically cancel prescriptions

Enables medical providers and/or patients to electronically renew existing prescriptions

Customizable notes that help healthcare professionals document and track patient progress

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Sample files or documents that could be customized as needed or used as is

Tools to help therapists document, record, and recall patient encounters

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.5 (398)

3.5

Based on 398 reviews

## Pricing

Value for money

3.8 (318)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/266915/Practice-Fusion/pricing/)

Practice Fusion EHR

$199.00

Per User,Per Month

It includes:

-   Cloud-Based EHR
-   Customizable Templates
-   E-Prescription
-   Faster Lab and Imaging
-   Flexible Billing Options
-   Free Customer Support
-   MIPS and Medicaid Tools

Value for money

3.8 (318)

3.8

Based on 318 reviews

## Integrations

[

NueMD](https://www.capterra.com/p/72470/NueMD/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.3 (383)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (383)

3.3

Based on 383 reviews

## User reviews

Overall rating

3.7

Based on 439 reviews

Filter by rating

5(140)

4(137)

3(80)

2(37)

1(45)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Owner

Medical Practice

### "Practice Fusion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2026

I have used practice fusion for many years and have had a great experience. The customer support is fantastic and they have a great product.

Pros

Practice Fusion is a great EHR system. They are a simple easy to learn program that can do everything that you need.

Cons

The biggest flaw is not being able to set diagnosis codes as inactive - they allow for billing of codes that are not right / left specific

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FG

Freya G.

Administrative Staff

Hospital & Health Care

### "Practice Fusion is cool but not suitable for administrative tasks in a clinical setting."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

March 4, 2026

As an admin in a clinical setting, Practice Fusion is cool when it comes to clinical record task like patient charts, clinical notes and e-prescribing but when it comes to administrative task like billing and scheduling i will have to use other product alongside it which does not make working with this particular EMR software favourable for me.

Pros

I like the fact that Practice Fusion center on clinical data like patient medical records, doses, medication list,e-prescribing, and charting. And it's use in small to medium sized medical settings. Because it's a cloud based EMR opening patient chart on screens loads fairly quickly and running basic task doesn't lag. But if internet connectivity is not strong enough it tend to slow down when loading patient chart.

Cons

Its does not focus on administrative operations such as billing and scheduling like other Electronic Medical Records.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Melissa Z.

User

Medical Practice

### "The easiest free EHR back in the day"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 25, 2026

Very good. For a while when it was free i thought it would would be the leader in EHR for it's accessibility

Pros

It's so easy. It's essentially the 1st EHR I used. The text fields are spacious, the boxes to check are good sizes too

Cons

It was free for a while with advertisement banners which i didn't mind. Later there were fees to use, which disheartened my employers

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JN

Josef N.

BUSINESS MANAGER

Health, Wellness and Fitness

### "The Best of the Best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2026

It is the most comprehensive medical EHR on the market. We were involved with Practice Fusion for over 15 years, and it is tailor-made for Pediatrics in all factors, including vaccine inventory tracking and reporting.

Pros

It is structured in SOAP form for easy documentation and scheduling, and produced useful reports to meet government required reporting.

Cons

The glitches in updates were challenging at times, but they all worked out over time. It is by far the least complicated EHR on the market.

Alternatives considered

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

[CMEGenius](https://www.capterra.com/p/10027303/CMEGenius/)

Reasons for choosing Practice Fusion

No product came close the comprehensive display of features for Pediatrics

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

David M.

Owner

Health, Wellness and Fitness

### "Updated Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 25, 2025

Initially, it was a great experience, but as the time went, it did not keep up with the needs at the time

Pros

It was a well designed, and well integrated program that was user friendly. It was priced well and very useful

Cons

The program got expensive to use and some of the features were lagging behind. Customer service was lacking at times

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

James L.

Franchise Administrator

Health, Wellness and Fitness

### "Scalable EMR for a Private Clinic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 20, 2025

Great tool that is user intuitive so we are able to get new team members up and running quickly with minimal hands on training required.

Pros

Easy to use EMR that allows are practice to scale up as we continue to grow. As a private clinic, having this ability is critical.

Cons

The UI needs some updating in some areas. Some of the functions can feel a bit dated but it does not affect the functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZA

Zainab A.

Clinic Nurse Manager

Hospital & Health Care

### "Recommend this for the price point"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2025

Pros

I like how easy it is to set up and learn how to use

Cons

There are more interruptions than other EMRs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rebecca M.

Family Nurse Practitioner

Hospital & Health Care

### "Waste of Time"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 21, 2025

Poor communication: Unresponsive, inconsistent, unclear, misleading, and unprofessional.

Pros

Unfortunately, I never got to use the feature that I needed. I cannot speak to any Pros for this reason.

Cons

I signed up for Practice Fusion's 14-day free trial intending to use their ePrescribe feature. I submitted my license verification form on day one, but didn't receive a response until after the trial ended--only then was I informed that ePrescribe is not included in the trial. I was told to restart the process and was assured it would be expedited. Days passed with no update. When I followed up, I was instructed to submit a notarized letter and supporting documents, which I prepared at my own expense. The day before my scheduled notary appointment, I was abruptly informed that my account had been deactivated for being "fraudulent," with no prior notice or explanation. This experience cost me time, money, and delayed other parts of launching my practice. I do not recommend this company.

Switched from

[Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)

I was interested in the affordability of the product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Melissa D.

Patient Coordinator

Medical Practice

### "Ok for small beginner practices"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

April 11, 2025

It is affordable and ok to use. But overall the product just always feels like it needs an update.

Pros

Easy to navigate and use. Great for charting and e-prescribing.

Cons

Hard to get ahold of any one in customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Cindy B.

Patient Coordinator

Mental Health Care

### "Practice Fusion review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 22, 2025

Overall, I was happy with my experience with Practice Fusion.

Pros

Patient information was super easy to access.

Cons

When wanting to delete an appointment, it was rather difficult to delete an appointment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

Popular comparisons

[Fusion vs Practice Fusion](https://www.capterra.com/compare/136876-266915/Pediatric-Therapy-EMR-vs-Practice-Fusion)[Carepatron vs Practice Fusion](https://www.capterra.com/compare/195467-266915/Care-Patron-vs-Practice-Fusion)[Alleva vs Practice Fusion](https://www.capterra.com/compare/180899-266915/Alleva-vs-Practice-Fusion)[ModMed vs Practice Fusion](https://www.capterra.com/compare/124590-266915/EMA-vs-Practice-Fusion)[Tebra vs Practice Fusion](https://www.capterra.com/compare/129169-266915/Tebra-vs-Practice-Fusion)[Jane vs Practice Fusion](https://www.capterra.com/compare/178984-266915/Jane-App-vs-Practice-Fusion)[Epic vs Practice Fusion](https://www.capterra.com/compare/122278-266915/EpicCare-EMR-vs-Practice-Fusion)[EHRYourWay vs Practice Fusion](https://www.capterra.com/compare/118789-266915/EHR-YOUR-WAY-vs-Practice-Fusion)[athenaOne vs Practice Fusion](https://www.capterra.com/compare/98735-266915/athenaOne-vs-Practice-Fusion)[AestheticsPro vs Practice Fusion](https://www.capterra.com/compare/93446-266915/AestheticsPro-vs-Practice-Fusion)

[ClinicSense vs Practice Fusion](https://www.capterra.com/compare/178722-266915/ClinicSense-vs-Practice-Fusion)[NextGen Office vs Practice Fusion](https://www.capterra.com/compare/31268-266915/NextGen-Ambulatory-EHR-vs-Practice-Fusion)[DrChrono vs Practice Fusion](https://www.capterra.com/compare/89392-266915/drchrono-Practice-Management-vs-Practice-Fusion)[TherapyNotes, LLC vs Practice Fusion](https://www.capterra.com/compare/118981-266915/TherapyNotes-com-vs-Practice-Fusion)[ChiroFusion vs Practice Fusion](https://www.capterra.com/compare/142407-266915/ChiroFusion-Complete-Practice-Management-vs-Practice-Fusion)[RXNT vs Practice Fusion](https://www.capterra.com/compare/110018-266915/rxnt-vs-Practice-Fusion)[eClinicalWorks vs Practice Fusion](https://www.capterra.com/compare/120360-266915/eClinicalWorks-vs-Practice-Fusion)[BestoSys vs Practice Fusion](https://www.capterra.com/compare/144398-266915/Bestosys-vs-Practice-Fusion)[Praxis EMR vs Practice Fusion](https://www.capterra.com/compare/29328-266915/Praxis-EMR-vs-Practice-Fusion) 

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