# Perfect Venue Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Perfect Venue the right Venue Management solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266878/Perfect-Venue/reviews --- Perfect Venue 4.8 (75) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 19th, 2026 # Reviews of Perfect Venue Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews JL Jocelyn L Owner, Operator, ChefFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “I love the menu building part and the ability to create different BEO’s based on level of management etc…“ October 21, 2025 km kim m managerRestaurants, 2 - 10 employeesUsed the software for: I used a free trial. “At the moment, I can only add repeated events and set them up permanently, and when I need to cancel certain dates, I think I need to cancel all instances of them.“ May 26, 2025 Mai M Managing DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “I can streamline and even automate repetitive tasks like BEOs, which makes my life exponentially easier!“ March 13, 2026 TS Tee S ArtistPhotography, Self-employedUsed the software for: I used a free trial. “It could be a little difficult to navigate,the bugs and issues made the experience a little difficult“ January 9, 2026 CT Crystal M. T Director of Catering Sales and EventsRestaurants, 2 - 10 employeesUsed the software for: More than 2 years. “We are a small, family-owned restaurant where we ALL wear a gozillion hats, so PV streamlines our Catering side BIGTIME! And while we probably haven't even BEGUN to tap into ALL the features of PV, what we DO appreciate the most is having ALL our client info -- past and present -- available in ONE accessible place.“ June 20, 2024 Chris C Manager, Business DevelopmentSports, 201 - 500 employeesUsed the software for: Less than 6 months. “Some features felt a little basic for larger or more complex events.“ October 30, 2025 MH Martha H Food and Beverage DirectorEvents Services, 51 - 200 employeesUsed the software for: 6-12 months. “It has allowed our event coordinators and all participating employees to be on the same page at all times and have a thorough event process.“ June 20, 2024 KM Kate M General ManagerHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “I guess the my least favorite thing was building out the menu options but that's tedious no matter what platform you use. Once you put the time in, it makes all event planning easier.“ June 17, 2025 ## Showing most helpful reviews Showing 1-25 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mai M. Managing Director Hospitality Used the software for: 6-12 months ### "The Perfect Venue is Really Perfect!" March 13, 2026 5.0 A seamless experience from start to finish! It has integrated perfectly to our existing platforms and has improved efficiency tremendously! Pros My team is a small boutique catering and events company, so Perfect Venue is literally built for us! I can streamline and even automate repetitive tasks like BEOs, which makes my life exponentially easier! Cons I find Perfect Venue to have NO flaws! It's honestly designed for teams like mine and I couldn't be more pleased with the implementation and roll out! Review Source BH Bethany H. Director of Operations and Sales Hospitality Used the software for: 1-2 years ### "The most user-friendly event software out there!" February 26, 2026 5.0 I no longer need an assistant because it is so easy and quick to use. It is similar to an app vs complicated, dated software like others. I can get an email from a client about an event detail and immediately go to Perfect Venue on my phone and edit, all within a minute, even from the road. Proposals are a breeze as well!!! Pros Perfect Venue is the most user-friendly event software hands down! The customer service is the best in the business, and any question that you have, is answered by their team within minutes vs days like the others. The immediate customer service is ongoing, not just within the couple of weeks after purchase like other programs. Rather than going through days and days of training like with the others, their team personally trains you in an hour which is all that is needed for this dream software. I can't recommend Perfect Venue enough. It has made event planning life so much easier that it is now actually very enjoyable! Cons There is nothing that I have found that I don't like. My only suggestion is that the beo's have the original date created at the bottom vs updating with each copy printed. I would also suggest that there is a way to create multiple proposals and save them under the client's account. My clients like to see a couple of different package options. This may be available, but I have not looked into it. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Needed easier program that doesn't have so many glitches. Review Source MA Mike A. Owner Food & Beverages Used the software for: I used a free trial ### "The absolute Perfect Venue " October 27, 2025 4.0 I navigated through out the sight and will definitely be using this too book our venue for our Christmas bazzzar Pros Event planning has never been so easy booking your next venue this is the platform great value I’m surprised Cons The fact that I never knew there was a platform like this before great for anyone in charge of holding an event of any size Review Source ZD Zach D. Event Coordinator Sports Used the software for: 6-12 months ### "Perfect Venue Saved My Life (Not Really, but I’m Not as Stressed with It)" October 21, 2025 5.0 I love it. It really does make my work life easier. I’m sure I can mention more, but you just have to get it for yourself. The Customer Service is always quick with a response if you have a question. I know it can be scary learning new systems, but PV Staff will really work with you and make sure all of your questions are answered. Pros Perfect Venue is awesome! I have used it at two different pickleball facilities now and it makes scheduling private parties/events extremely easy. We didn’t have a very good system in place before switching over to PV and it’s helped tremendously. We were able to convert old bookings over to the PV System. They make payments easy whether they are onsite or offsite. We had an event schedule before we got PV and took the payment, but were easily able to show that the payment had been made with their “offline payments” tab so that we can still have all of the transactions in the correct area. I also love the fact that you can “tag” other coworkers when something pertains to them (ex. F&B Manager when event needs F&B). Cons Other than the whole website crashing the other day for an hour or two, nothing. It’s never crashed like that before in the time that I’ve been using it though. It’s been amazing and really helps me complete my daily jobs. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Before I brought up PV, we were using our pickleball system and a spreadsheet. Used Court Reserve and Google Sheets before PV Review Source Response from Perfect Venue October 25, 2025 Thanks so much for the awesome review and for highlighting how offline payments and coworker tagging help your team. We are sorry about the temporary outage you experienced, this was caused by an internet wide AWS outage, our typical uptime exceeds industry standards of 99.99%. If you ever need a hand, our support team is always here at support@perfectvenue.com GT Glenda T. Director of Catering and Event Sales Restaurants Used the software for: 1-2 years ### "Perfect Venue is my Go To Catering Software!" June 17, 2025 5.0 I would choose Perfect Venue over any Catering Software due to its easy set up and modifying capabilities in settings and in the proposal function. Calendar and Reporting Tabs are great as well. For the current yearly pricing this software is hands down the best option out there! Happy to refer anyone to make the switch to Perfect Venue! Pros It's extremely to set up and modify on your own. Very user friendly for my entire team. I like how easily you can start a proposal from the calendar function and add a new customer and account. Keeping up with payment is a breeze and the reports dashboard is easy to read and get accounting in a flash! Cons My one con is that lost events stay greyed on the calendar keeping it cluttered. I wish they would delete from the calendar but all the information stays in the software. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Pricing was the biggest factor in us switching from Tripleseat. WE are a small business so every dollar counts. Review Source Response from Perfect Venue October 25, 2025 Thank you for the thoughtful review and the love for payments, calendar, reports, and the app. For the greyed out lost events, you can declutter the calendar by filtering out the Lost status so they do not display while all details remain saved for reporting. https://help.perfectvenue.com/knowledge/notes-recurring-events https://perfectvenue.canny.io/changelog/filter-events-in-calendar LW Leah W. Event Manager Events Services Used the software for: Less than 6 months ### "Perfect, Perfect, Perfect" September 25, 2025 4.0 Smooth experience, sales process was easy and well managed, onboarding was even more impressive and then the system speaks for itself. Our data was in hundreds of spots and now all in one place, we nearly cried sending the first proposal out, its truly amazing. Pros Pricing, support and fast onboarding, their team did a fantastic job getting the system up for us. The guest experience is really nice. We love the live proposal updates and internal info is also really well organized. Cons A few missing features otherwise its great. Submitted to have this and 7Rooms sync for pulling the reservations off our books, would love a integrated floorplan option. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Perfect Venue Pricing and back end system were similar to hubspot and I could tell right away we were going to be happy when I viewed another team members platform Review Source Response from Perfect Venue October 25, 2025 Thank you for the shoutout on pricing, support and fast onboarding. For floor plans, we now integrate with Prismm so you can attach interactive layouts to proposals. SevenRooms sync is on our radar and you can add your vote to help us prioritize it here: https://perfectvenue.canny.io/feature-requests/p/sevenrooms-integration https://help.perfectvenue.com/knowledge/prismm JM Jayne M. Creative Director Hospitality Used the software for: 6-12 months ### "The Apple of event planning software - game changing" April 16, 2025 5.0 Excellent, I rave about it, moving to perfect venue has been one of the best decisions I've made for our events program, staff and guests. Pros How beautiful it is and how user friendly. Moving to PV has been like moving to apple - game changing! I used to use the main market leader in events and found it clunky, illogical and just so unattractive, I hated sending anything to clients. Perfect Venue is so straight forward, if I can't find something I think "if I were going to create that where would I put it", and sure enough, they will have created it and put it in that logical place. The software is attractive and the client forward element is very classy and well organized. Someone brilliant built this software. The support team are also very helpful and got us up and running, and helped build everything out. I also feel like they are still developing, and improving on feedback, which is amazing. Cons I really wish I could have a master account and all of our properties under one master. Right now we have an account for each property, and while I can flick between them, I would really prefer to be able to see inbounds in one place, see a shared calendar and move a client from one property to another. Its competitively priced but not cheap, so I have another property I would like on there but we aren't events forward and the pricing doesn't make sense. I you should be able to buy a hospitality version which is, lets say $1000 a month, and get up to 5 properties/venues under one account. Alternatives considered [Planning Pod](https://www.capterra.com/p/125947/Planning-Pod/) Reason for choosing Perfect Venue We looked at several I just can't remember the names. Mainly the cleanliness and bold, visual layout and the client facing side. I also found the team really helpful, they felt like people who had actually planned events using other softwares, not some bro using sales language. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Because I couldn't stand it! I hated how it looked, it was stressful and clunky to use, and I hated the client facing stuff. It was so unattractive. It was like an excel spreadsheet, I knew it was very clever and important, but my god it was not nice to use. Review Source SG Stephanie G. Owner Event Planner Food & Beverages Used the software for: Less than 6 months ### "Look no further!" October 20, 2025 5.0 Only been a few months but onboarding and \[sensitive content hidden\] have been great! Onboarding was so easy and integration of old data into this system was easy. Pros Great value for your money, easy to use, great customer service. Love the ability to use an ap on my phone to answer folks quickly or look things up without having to turn a laptop on. Cons Wish I knew about it sooner as our small business was using another app that was too much and too expensive for what we needed it for. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Too expensive, not an easy platform with customer service too slow. Review Source Response from Perfect Venue October 25, 2025 Thank you so much for the thoughtful review and for highlighting the mobile app, easy onboarding, and smooth data migration. We are thrilled Perfect Venue is saving you time and our team is always here if you need anything. NF Nikki F. Marketing and Communications Hospitality Used the software for: 6-12 months ### "Internal and external communication up to a whole nother level!" April 16, 2025 5.0 Perfect Venue has helped our business becoming more organized and brought our internal and external communication up to a whole nother level! We would very high recommend it to others! Pros The platform is very well sturctured and helps with organization! Plus the helpful customer service team! Cons would really be beneficial if quickbooks or Clover point of sale is directly linked. Wish there was a way to make 2 proposals to show to a client. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Perfect Venue Customer Service and platform in general looked easier to use. Review Source Kristin C. COO Wine and Spirits Used the software for: 6-12 months ### "Very happy customer!" January 9, 2025 4.0 Great product, great service, highly recommended Pros Very intuitive design & excellent customer service. We've used many different platforms for events over the years and this one stands tall above the others. Cons We encountered a few kinks during our implementation and use, but their team responded and addressed issues very quickly. Everyone we encountered genuinely cared about our needs and worked hard to come up with creative solutions. Not an easy task as our business is a bit of a square peg in a world of round holes :) Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) design, features, price, service - these were all pain points with other provider Review Source Response from Perfect Venue July 14, 2025 Thank you so much for the kind words Kristin! We're always here to help you folks :) MH Meagan H. Director of Marketing Restaurants Used the software for: Less than 6 months ### "Great UX - Easy Navigation and Use" August 28, 2024 5.0 Pros Ease of use for the platform. For the capacity we need for booking restaurant events, this has everything we need without having a bunch of extra unnecessary features cluttering up the space. Cons We are very happy with the feature of Perfect Venue. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Perfect Venue offers a simple solution for what we need to run our functions. Review Source Response from Perfect Venue September 12, 2024 Meagan, thank you so much for the stellar review! We appreciate you! CB Cameron B. Managing Partner Wine and Spirits Used the software for: Less than 6 months ### "Perfect for event management professionals " November 30, 2023 5.0 Very happy with the platform and its ease of use and convenience Pros One place stop for event management and ease of use. Cons Contact and email system needs improvement Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing Perfect Venue More event management focused and easy to use. Review Source BZ Brenda Z. Assistant Manager Hospitality Used the software for: 1-2 years ### "Perfect Venue on the assist makes Event Planning a Slam DUNK" April 25, 2025 5.0 We love the partnership we have with Perfect Venue. It's a terrific solution for businesses looking for event management and resource scheduling. Most importantly, our customers enjoy streamlined communication and fast response times, allowing us to provide better service for new as well as returning customers. Pros We love the user experience and ease of use. Having our event calendar at our fingertips is priceless, indeed, and the app is continually being enhanced and updated to meet changes in our market as well as communication demands. Cons Recurring events are clunky. We'd like to be able to edit recurring events by individual date. At the moment, it seems we can only add recurring events and have them perpetual, and when we need to cancel a date, we cancel all instances of the recurring event. We'd like to see this updated, as we have several recurring events that don't visit every week of the year, and some that need to cancel specific dates. Review Source AM Aaron M. IT Director Entertainment Used the software for: 6-12 months ### "Perfect Venue is perfect for booking events" October 1, 2024 5.0 I am very pleased with Perfect Venue. It has allowed us, as a company, to take on many more events and has streamlined the process we use to book events. Pros Perfect Venue has allowed our business to rapidly increase the amount of events we book across our 3 locations. We replaced our old, admittedly unorganized method, with a clean organized, and structured application using Perfect Venue. Cons We chose to have payments processed via a third party, If I had to choose something I didn't like it would be the fee we have to pay the third party. Review Source Response from Perfect Venue October 10, 2024 Thank you for a great review, Aaron! It's great to hear that your business is doing well, and we're so happy to be a part of it! CZ Collett Z. Owner operator management Entertainment Used the software for: Less than 6 months ### "One stop venue shop !!!" April 13, 2025 5.0 From start to today I proudly use and share my experience with perfect venue. What is says it's what it foeS and more. Up to date user friendly andgrat and well let's say you with that extra reward . Pros Cost effective for beginners thru advance event planning. Cons I love this software . I have no negative or cons with perfect venue software Review Source Response from Perfect Venue July 14, 2025 Thank you so much for the kind words, Collett! We are so glad that you're loving Perfect Venue :) KM Katie M. Events Director Events Services Used the software for: 6-12 months ### "Perfect Venue is a great solution for our venue." October 1, 2024 5.0 Strong experience. Good customer service and great improvements. Pros User-friendly experience on the back end. Good outfacing customer portal. Cons The ability to break out venue and food & beverage total fees seperately. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Ability to customize and more userfriendly. Review Source Response from Perfect Venue October 10, 2024 Katie, thank you for the stellar review! We appreciate your feedback and are glad to have you folks as customers :) EH Emily H. Office Manager Restaurants Used the software for: 1-2 years ### "Happy with perfect venue" August 27, 2024 5.0 Overall good! I've enjoyed the ability to send proposals and emails from within the system. Pros It helps keep me organized and is easy to use Cons I wish there was more customization with the "personalize" option on emails. I insert a lot of links and it would be great if I could customize my own links like the "view proposal" link is. I'd also love to be able to cc people on perfect venue emails again. Review Source Response from Perfect Venue September 5, 2024 Thank you so much for the review, Emily! We appreciate your feedback! We'd love to chat about cc'ing on emails if you'd like- support@perfectvenue.com FD Fabrizio D. Marketing and Sales Manager Food & Beverages Used the software for: 2+ years ### "A Must Have Booking Tool for Restaurant Group Dining Events." August 12, 2024 5.0 I am using perfect venue for the last 4 years and I cannot complaint about. It is a solid tool helps to speed up the bookings. Pros The interface is really intuitive and easy to navigate. The automated email and template are really cool. Also the AI tool helps. Cons In the mobile version, I cannot sort the events as I do in the desktop version. Also, sometimes response to leads might go in spam. A text messaging tool would be great. Review Source Response from Perfect Venue August 14, 2024 Thank you so much for the review Fabrizio! We appreciate you! CS Caroline S. owner Food & Beverages Used the software for: 1-2 years ### "1 year Review" June 21, 2024 5.0 Overall you can't beat the price for what you get. The other systems that I was considering were $100+ more monthly, and weren't perfect either. This system had more pros then cons, and enough customizable areas that allowed me flexibility. Would recommend as it is easy to use, cost effective, easy to train, and more than basic. Pros 1\. Affordable 2. Syncs to google calendar 3. Send proposals, client can sign & pay deposit at the same time. 4. Has ability to allow ACH 5. Customizable forms 6. Company is fantastic about adding new features that users can request. If enough users vote on it, a lot of the features are implemented. 7. Customer service gets back to you in less than an hr. Usually in the first 20 minutes, and super friendly. Cons 1\. Wish PV ACH could be similar to Stripe system that created a unique bank acct # for each customer. Customers can only pay via ACH if they log into their bank account via PV. I currently go into Stripe, create a new customer, create an idential invoice, which gives me a bank account. I then forward to client & they do a wire that way. 2. Menu update & menu setting is terrible & hard to read, as it puts the menu name in a small 2 inch width column so it's half a page long sometimes. There is no way to pull a report to see what menu items you have to check what you have. I found a couple duplicate menu items, which were missed bc I didn't see them. 3. Wish they were integrated with gmail. Right now, PV emails come into my gmail with a random PV email, so if the client replies outside of the chain or their subject line is different, it does not show up in the PV inbox. You will need to monitor your original email box to make sure nothing gets missed. Reason for choosing Perfect Venue 1\. Customizable 2. Cost 3. Ease of use Review Source Response from Perfect Venue July 10, 2024 Thank you so much for the insightful review, Caroline! We truly appreciate your feedback. BW Barbie W. Director of Sales Events Services Used the software for: 1-2 years ### "Go for it! " June 21, 2024 5.0 We began using Perfect Venue from day one and have been so pleased with it. Pros This program will streamline your event booking and tracking process. It is easy to use and customize as you make changes or updates to your pricing or processes. It will save you hours and keep you organized. Worth every penny! Cons No complaints! This has been an awesome product - easy to use! Review Source Response from Perfect Venue July 10, 2024 Thank you so much for the review, Barbie! It's so great to hear that Perfect venue is saving you time! MH Martha H. Food and Beverage Director Events Services Used the software for: 6-12 months ### "Perfect Venue Review" June 20, 2024 5.0 It has been a great implementation into our company. It has allowed our event coordinators and all participating employees to be on the same page at all times and have a thorough event process. Pros Allows our team to be in sync at all times. Cons Inability to customize your BEO's and other documents, they are autogenerated. Review Source Response from Perfect Venue July 10, 2024 Thank you so much for the great feedback, Martha! We truly appreciate you and are so glad to have you as a customer! PP Parker P. Manager Restaurants Used the software for: 6-12 months ### "Organization Saver" June 20, 2024 5.0 Very solid. Well organized and straight forward. Pros I really like how everything updates in real time. Also the calendar is well organized and things can be found quickly. Cons The event status banner on top is sometimes confusing. I wish it somehow knew to automatically update or send a reminder if the date passed so that we close it out correctly. Review Source Response from Perfect Venue July 10, 2024 Thank you so much for the review, Parker! We truly appreciate your feedback and are happy to have you as a customer! SR Stephanie R. CEO Food & Beverages Used the software for: Less than 6 months ### "Perfect Platform " June 20, 2024 5.0 We are very excited to have found perfect Venue, looking forward towards the increase efficiency and communications within. Pros Ease of use! Very easy to learn, Support is fantastic. Cons Have not found a con yet. If I was forced to pick something- no integration with our POS- Toast. Reason for choosing Perfect Venue ease of use Review Source Response from Perfect Venue July 10, 2024 Thank you for the wonderful review, Stephanie! We are so glad to hear that you're loving the system! KT Kayla T. Group Sales Entertainment Used the software for: 6-12 months ### "Easy to use and Implement! Big Time Saver!" November 30, 2023 5.0 Pros The ease of booking events is great! We are saving time tracking leads from our website. It allows our group sales team easy access to all info! Cons The layout of the BEO is clunky and could be organized better to be easier to read and fit better on the page. Review Source Response from Perfect Venue December 4, 2023 Thank you Kayla! We're so happy to hear your sales team is enjoying it! LM Leah M. Facility manager Events Services Used the software for: 1-2 years ### "Great software " November 30, 2023 5.0 Pros Easy navigating, compatible and great customer support Cons Haven't used it enough to come across any cons. So far so good. Reason for choosing Perfect Venue I needed a software management program. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.