# Page 8 | Powerfleet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Powerfleet the right Fleet Management solution for you? Explore 291 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/266387/PowerFleet/reviews

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Powerfleet

3.8 (291)

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Last updated March 31st, 2026

# Page 8 - Reviews of Powerfleet

## Showing most helpful reviews

Showing 176-200 of 291 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Jenny S.  
Office Admin  
  
Used the software for:

### "Customer Service"

March 17, 2016

5.0

We have been very pleased thus far with Fleet Complete, they have been very accommodating to us whenever we have a issue and we are very impressed with our trainer Gavin.

Review Source

Response from PowerFleet

March 17, 2016

Thanks Ms. Sadler for taking the time to give us your review. Customer satisfaction is a top priority for our team. We appreciate your comments and will let Gavin know.

sS

shailey S.  
Office manager  
  
Used the software for:

### "No Complaints"

March 16, 2016

4.0

We use this software for tracking our company vans. It is really nice that it tells you how long each unit is at a specific location (Easy for payroll). We specifically like the fact that it monitors harsh cornering, speed etc. it allows us to have ease that our staff is making it to their destinations safely and effectively.

Review Source

FO

FRANK O.  
SERVICE ADVISOR.  
  
Used the software for:

### "Fleet Complete review"

March 21, 2016

3.0

Pros

SOFTWARE WORKS FINE EASY TO USE.

Cons

ONLY HAD A PROBLEM WITH THE VIRUS PROTECTION. HAD TO STOP USING IT SINCE YOUR TECH SUPPORT TOLD US TO TURN OFF OUR PROTECTION IN ORDER TO USE IT. PROBLEM HAS BEEN ADDRESSED NOW AND STILL IN PROGRESS. NOT RESOLVED YET.

Review Source

JW

Jackie W.  
  
  
Used the software for:

### "Excellent Customer Service"

November 8, 2016

5.0

The fellow who helped me on the phone was great!! He solved my problems and helped me with downloading a PC accessible version.

Review Source

Response from PowerFleet

November 15, 2016

Hi Jackie, Thank you for taking the time to write your review. Hearing from our customers about their good experience is the best motivation for our team. Have a great day!

JB

Jeff B.  
office manager  
Construction  
Used the software for: Less than 6 months

### "The Sales person is unreliable customer service."

December 13, 2017

1.0

never seen so many issues trying to pay a company money we owe them

Cons

We have no information, they wont give us information to even be able to pay our bill when we call to try to pay they say they cant find us and won't even return a call to my office manager probably because I fell out with him over selling us a product that doesn't do anything he showed us to do I will make a review with the BBB. And the other company who I encouraged

Review Source

WM

Whitelock M.  
DIstribution Manager, Fleet Support Ontario  
  
Used the software for:

### "Used daily for maintenance, vehicle tracking, logistical planning"

March 18, 2016

5.0

The software is very user friendly, has many features and tools to help organize, manage and maintain a fleet of any size. It is a safety tool when on road equipment breaks down, we can guide help if required. Technical support and training, as well as the WEBEX training are informative as well

Review Source

AB

Amy B.  
Inside Sales / Dispatch  
  
Used the software for:

### "This software has been very helpful to me. It has helped immensely with where trucks are"

March 16, 2016

5.0

I know exactly where my trucks are and how long they will be on each call. I am able to plan my day exactly how I want it. One con is the map takes awhile to populate a certain area when clicked on. The trucks on the screen are delayed. Other than that there is more pros than cons.

Review Source

MI

Melanie I.  
  
  
Used the software for:

### "To pull asset reports and locate the unit's location"

March 17, 2016

3.0

Not too user friendly. Some of the updates do not relate to what is seen on the screen. For example, I would have a unit in my yard; however, the system would show that the unit is still on the road. It does not show the real time and complete geographic zone of the unit.

Review Source

PA

Paul A.  
Implementation Manager  
  
Used the software for:

### "Simple easy to use interface. Tracking is accurate and a life saver."

March 17, 2016

4.0

Had a random caller state: "Saw 2 of your guys in a truck in a parking lot at (specific location and time) drinking, smoking pot and swearing up a storm, not professional" Looked into it, we were nowhere near that location on that date at that time. Complete exoneration.

Review Source

RD

Renee D.  
HSE Manager  
  
Used the software for:

### "Have had some past technical issues butother than that all is great"

March 17, 2016

4.0

Allows us to assist the drivers and our customers with accurate locations on trucks. The ability as a HSE Manager to track speeds and other related concerns The only con is when the system doesn't update quick enough or at all, which happens rarely but does happen

Review Source

JA

Jeff A.  
Maintenance and Support Group Manager  
  
Used the software for:

### "Working with FleetComplete has greatly enhanced our ability to monitor our trucks and equipment."

February 23, 2016

5.0

Live and inclusive of what the location and action of our units. Just getting started to monitor usage and maintenance package. Have a few trackers and have to pay close attention to voltage and charging the units. The more you use it the more tools you find.

Review Source

GK

Greg K.  
Sergeant  
  
Used the software for:

### "excellent. As a supervising Sergeant, my officer's welfare is very important."

February 23, 2016

5.0

No complaints. the software has been helpful in finding whereabouts of officers when other technology breaks down. It has helped with lost phones as well. The record keeping is also useful for showing area coverage and justifications of officer deployment.

Review Source

MS

Mike S.  
Operations Manager  
  
Used the software for:

### "Very useful but not completely easy to use."

March 16, 2016

4.0

Great features, sometimes long delays on position reporting. The tracking devices seem inconsistent sometimes, for example sometimes the harsh braking seems to go off quite easily other times it doesn't. Also had a hard time getting response for training.

Review Source

MG

Morgan G.  
  
  
Used the software for:

### "Awesome Solution "

March 16, 2016

4.0

It's a good product. Easy in the sense of being able to quickly check the mobile app where everyone is. The desktop app is a little confusing at first but once you use it once or twice its easy. The mobile app is outdated but definitely gets the job done.

Review Source

TG

Tyler G.  
Operations Manager  
  
Used the software for:

### "We use this software to track our parts delivery and outside sales fleet. Really like it."

March 17, 2016

4.0

Pros - Simply enough, being able to watch live where our fleet is at any moment. Breadcrumb trail is a very handy tool. Cons - Would be interested in seeing a function where you could breadcrumb trail multiple units at the same time on the same screen.

Review Source

HS

Habeeb S.  
CSR  
  
Used the software for:

### "The total package"

February 23, 2016

5.0

Fleet complete is not only a solid and reliable package, it is well complemented by super customer service and the regular e-newsletters keep me informed of the constant updates and gives me peace of mind that the software is robust and always up to date.

Review Source

KS

Khurram S.  
BDM  
  
Used the software for:

### "Eagles Eye."

February 23, 2016

3.0

Helps us locate our assets and thus minimize the task of calling and confirming with the drivers the location of assets. Maybe we need to upgrade to their next level and have a real time experience of watching our assets moving in and out of facilities.

Review Source

TL

Tammy L.  
Administrator/ GM Assistant  
  
Used the software for:

### "Amazing Solution"

February 23, 2016

5.0

Its a simple enough solution that i figured most of it out on my own. then i had an over the phone training session where the experience was awesome the lady i spoke to friendly and showed me all kinds of GREAT features we use in the office everyday.

Review Source

GW

Greg W.  
V.P. Fleet, owner  
  
Used the software for:

### "new customer"

February 23, 2016

4.0

We have made the switch from a competitor to Fleet Complete, and although we are still in the learning process, we have been very pleased with what we are receiving. Whenever there are issues or questions they are anwsered, which is super important

Review Source

SC

Steve C.  
Dispatch Co Ordinator  
  
Used the software for:

### "good experience"

March 17, 2016

4.0

the software is fairly easy to use. I find I use breadcrumbs option a lot. I am starting to do more with it because I was recently given administration rights, looking forward finding out how much we can utilize the software in our everyday use.

Review Source

CF

Cathy F.  
Accounting Admin  
  
Used the software for:

### "easy to install and very straight forward on how to use "

February 23, 2016

5.0

We have had a couple of glitches in the system after a maintenance update but once the unit was reset it worked fine. Overall the tracking system works well for our company. Has saved us money being able to track a missing piece of equipment.

Review Source

MC

Mario C.  
Manager  
  
Used the software for:

### "Great and Easy"

February 23, 2016

4.0

I wish there was a more clearly question and answer forum that the users can go to so we may ask questions. IE: A forum site were community members can share there ideas, and methods on how the use fleet complete to the fullest.

Review Source

JM

John M.  
  
  
Used the software for:

### "Great program for business owners "

October 13, 2016

5.0

We use fleet complete for our business. It has paid for itself a thousand times over. We are able to offer our clients a service that is unparallel to that of our competition using fleet complete for our snow removal company.

Review Source

RH

Ron H.  
Director HSE  
  
Used the software for:

### "Good"

March 16, 2016

3.0

There does seen to have some inaccuracies in the reports that needs to be or is being addressed. Addressing requests are not done in a timely fashion and responses three months later are we are working on it.

Review Source

MH

Mike H.  
Supervisor  
  
Used the software for:

### "I have used Fleet Complete for years, it is one of the most important tools in our dispatch off"

March 17, 2016

5.0

Once I became familiar with the icons and their functions, I found it useful for tracking, locating and confirming assets for our selves and our customers from both a safety and quality assurance perspective.

Review Source

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