# Page 7 | Powerfleet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Powerfleet the right Fleet Management solution for you? Explore 291 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266387/PowerFleet/reviews --- Powerfleet 3.8 (291) [View alternatives](https://www.capterra.com/p/266387/PowerFleet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 7 - Reviews of Powerfleet ## Showing most helpful reviews Showing 151-175 of 291 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WB William B. Manager-K344 Used the software for: ### "Used it lots a couple of years ago good then , horrible now" March 16, 2016 1.0 the system worked well until they let someone else into the system and messed everything up, it was easy to use at first, now nothing works for me , I get the odd email about a truck that isn't mine, don't get nothing on my trucks when I first used this system all my trucks worked fine, got emails when nthe trucks were speeding now nothing, I go on to the site and I can't change anything any more it only gives me locations of my trucks and that is it Review Source Response from PowerFleet March 22, 2016 Thanks for taking the time to provide your feedback Mr. Bodenchuk, we will shortly be in touch with you to ensure we don't fall short on your expectations again. JS Joseph S. Operations Technician Used the software for: ### "Powerful software with a couple of minor problems" March 17, 2016 4.0 Pros: Great for tracking activity or locating a stolen vehicle - Allows us to follow drivers paths to plan best routes for future trips. Cons: - Bing software doesn't recognize many areas and speed limits are often wrong (For example right outside our door) - Often software causes a speeding infraction if you come to an intersection where the speed is different on the adjoining road. Can't Export Power Reports so what is the point of having them? I have to export data to Tableau from 2 different reports to get the data from the Power Reports into a visualization I can share with management Review Source SB Shawn B. Safety Used the software for: ### "My Experience" March 16, 2016 4.0 I have been in a few situations where I have found myself calling the technical support line on more than one occasion...in one day!! All of the customer support members I have dealt with to date have been great to talk with and they really do know their stuff. Their direction in leading me to very specific information in our account has always been spot on even when my explanation doesn't always make sense.....them seem to figure it out. I have recommended Fleet Complete to a few of my colleagues and will continue to do so. Thank you for your support when it has been needed. Review Source GV Gloria V. Corporate Controller Used the software for: ### "Over Selling" March 17, 2016 2.0 We are still trying to transfer over to the new system from the older version. We were sold on the product and told that everything would be transferred from the old system over to the new system only to find out this is not the case. We are now told that all rate structures have to be rebuilt in the new system before anything else can proceed. We had one quick review on this, but no follow up to see how things were going. Review Source Response from PowerFleet March 17, 2016 Thanks for taking the time to provide your feedback, we will shortly be in touch with you to ensure we don¿t fall short on your expectations again. CM Christopher M. MFSC Telecommunications Used the software for: Less than 6 months ### "Great Solution" October 29, 2019 5.0 Pros This application is easy to install and set up. Additionally, it is intuitive to use. Cons I'm sure it is coming soon, but it would be great to have multiple Trip Reports for different vehicles on the same screen at the same time. Review Source Response from PowerFleet November 1, 2019 Hi Christopher! We appreciate your feedback and will be sure to share your suggestion of simultaneous multiple Trip Replays on one screen with our Engineers. Thanks for your support and your review of the Fleet Complete system. LC Lynda C. Office Manager Used the software for: ### "Not a fan of late!" March 16, 2016 2.0 Update was a disaster and we now have no confidence in the system. I am still finding issues and still need to log them. The worst part of it all is that Fleet Complete new of the issues and did not warn their clients and with the issue I am still finding they probably know about these too and have not updated us. It is very disappointing and making us rethink are commitment with this AVL solution. Review Source Response from PowerFleet March 17, 2016 Thanks for taking the time to provide your feedback Mme. Caron, we will shortly be in touch with you to ensure we don¿t fall short on your expectations again. aS andrew S. Dispatcher / Picker Used the software for: ### "Best product out there for keeping tabs on things and where our fleet is located at all times :)" March 16, 2016 5.0 I have nothing bad to say about Fleet Complete it makes my job as dispatcher so much easier it is like having a set of eyes on the back of my head. What i love the most about fleet complete is that it shows where our trucks are to the point and the speed and direction they are going. It always keeps my drivers accountable of any situation good or bad on the road. Way to to go keep up the good service. Review Source Response from PowerFleet March 31, 2016 Hello Andrew, Thank you for the glowing review. We love to hear from our customers. Your review will go to our Support Team as well. Have a great day. KV KA V. Used the software for: ### "P.O.S." March 16, 2016 1.0 Every week I get a FleetComplete report - marked important - even when the content is BLANK, i.e. no one has used the fleet vehicle in the preceeding period. Attempts to get the report marked normal (priority) or not sent at all (if no activity) have fallen on deaf ears. As a result I have set-up an Outlook rule to shunt FleetComplete reports directly to my Junk mail folder. Review Source Response from PowerFleet March 17, 2016 Thanks for taking the time to provide your feedback, we will shortly be in touch with you to ensure we don¿t fall short on your expectations again. AB Ashley B. Chief Operations Officer Used the software for: ### "Fantastic!" March 17, 2016 5.0 Pros: superb customer service, easy software interface, integrates with our accounting system, quick and easy installation of GPS units, cost savings vs. other solutions Cons: Overall we have had an excellent experience with Fleet Complete. From the moment we called in to start the process to the courtesy calls we receive that check to make sure everything is running smoothly, we are very satisfied with our choice to move to Fleet Complete. The only problem is we should have moved sooner! Review Source RC Robin C. Used the software for: ### "Wonderful service" April 25, 2017 5.0 Customer support representative was able to help me set up a report and also a rule. He help me find out why my rule did not work when I set them up and also figured out how to reset my map. Thank You for your patience Review Source Response from PowerFleet September 19, 2017 Thanks for the great review, Robin. Glad to hear our Customer Service Representative was able to assist! Be sure to let us know if there is anything Fleet Complete can do help make fleet and asset tracking more efficient for Lion Trucking. Regards, Fleet Complete Team DY Doug Y. Owner Used the software for: ### "Great way to keep track of you fleet, big or small." March 17, 2016 4.0 Quickly gets a position on my trucks. Like the breadcrumb feature. Keeps track of all the vehicle particulars for me (ie. mileage, maintenance schedule). Would like to see a bigger map portion when just looking for vehicle location. Review Source SS Sheila S. Service writer/Warranty Administrator Used the software for: ### "Fleet Complete has been a great asset to our company." March 21, 2016 5.0 The software has been fairly user friendly and any time that we have been stumped or had an issue arise, the customer service professionals have been extremely helpful and on a timely basis. They have learning sessions and videos that a great for when you are just starting out and support through out, for anything, anytime we have needed them. Overall, we have been happy with Fleet Complete and it has served the purpose that we had required when we began with them. Review Source EA Eric A. Manager Used the software for: ### "We have been playing with it now for 6 months." March 21, 2016 4.0 The more we play with it the more features we find. Being able to figure out acres covered will help in getting the full value out of each piece of equipment that we have a monitor on. Being able to show customers what we can do for them as well in showing them what could or could not be happening when the rent a piece of equipment I think is very important. Review Source Response from PowerFleet November 15, 2016 Good morning Eric, Thank you for taking the time to review our system. Have a good day! TB Tim B. Used the software for: ### "Way better options out there..." September 7, 2016 1.0 Tried this service for the last year and was very unhappy with the overall experience. Horrible customization and service was non existent. Pros N/A Cons Service and support. Review Source Response from PowerFleet September 12, 2016 Thank you for taking the time to provide your feedback. We are sorry to hear that you did not have a good experience. We will be in touch with you shortly to review your account history and better understand how we can address the service and product gaps. JE Jessica E. Emergency Dispatch Used the software for: ### "Fleet Complete has been awesome to use, makes dispatching work to field technicians easy" March 16, 2016 5.0 Helps us to see where the technicians are working so we are better able to dispatch emergencies and it also helps us locate our technicians when they go into alarm (have been working alone for over 4 hours without checking in). Its a great safety and dispatching tool. Review Source Response from PowerFleet March 31, 2016 Hi Jessica, Thank you for your review. We love when our customers talk about safety as part of the benefits. We will keep the wood work. Have a great day. TF Tanya F. Accounts Payable Accounting Used the software for: Less than 6 months ### "Van 8 get on line" December 30, 2016 5.0 Our new van 8 was ready to get put in the fleet, so we hooked up the GPS and confirmed with fleet complete that is was functioning properly. Pros fast response Review Source JD John D. Service Manager Used the software for: ### "So far so good" March 17, 2016 5.0 We have been using the Fleet Complete software for some time now and it has been a great tool. Locating any one of my service fleet is a click away. Fleet Complete allows me to forecast any delays related to road service or traffic jams and relay that information to my drivers so they can make better driving decisions between service calls. The mobile app works well when I cant be at my desk. Review Source JR Jody R. A/R Manager Used the software for: ### "still figuring it out" March 16, 2016 4.0 Would be easier to use if i had training Review Source Response from PowerFleet March 31, 2016 Hello Jody, Thank you for your review. Training is essential to get the highest ROI from Fleet Complete. We offer complementary training in English, French, and Spanish and a detailed overview of Fleet Complete takes place every Wednesday at 1:00 PM EST and every Thursday at 3:00 PM EST. Please join us http://www.fleetcomplete.com/training/ CL C L. Used the software for: ### "Fleet Complete Application and Service" March 16, 2016 5.0 Fleet Complete has been part of our operations tactical plan for the last 5 years. Once Fleet Complete was installed and optimize for our business needs, it has been extremely beneficial to managing our vehicle assets, using it for business analytics and most importantly to ensure our organization provides a safe experience while delivering services to our end customer. Review Source JM Jason M. Public Works Coordinator Used the software for: ### "Fleet tracking for Public Works Vehicles" March 17, 2016 4.0 The GPS units and general software package works well. The tech support is great and generally folks always answer any questions I have. Errors in the base mapping relating to speed limit locations is frustrating for the vehicle operators and not providing an accurate account of speeding infractions. Would like to see additional features in the reporting functions. Review Source YD Yvonne D. Admin/Payroll Construction Used the software for: 2+ years ### "Great customer service" January 25, 2017 4.0 Everytime I call in to talk to someone in customer service there always pleasant and helped me in finding out information I am asking for. Pros Great to work with Cons N/A Review Source PP Pat P. Health and Safety Manager Used the software for: ### "Tracking" March 16, 2016 3.0 We use these devices in out company trailers and are finding the batteries are not up to standard. Also, the batteries die once they are in temperatures below -1, a typical typical Canadian winter temperature is far below that :(, we have been in contact with the FC Rep out of Edmonton (Shane) and he is working to resolve our fleet device issues... Review Source MG Michelle G. Administrative Assistant Used the software for: ### "Program is slow, and we continually have issues with our GPS's in several of our vehicles." March 17, 2016 3.0 Pros: You can see where your drivers are. Cons: GPS throws out incorrect information; speed limits are not always accurate (might pick up a side street speed limit instead of the highway); While it's fairly simple, but time-consuming to use, I believe the company still has some work to do to iron out bugs, at least with respect to the US. Review Source PI Petre I. Team Manager Used the software for: ### "Excellent tool and I use it daily with confidence" March 17, 2016 4.0 Instead I give you a suggestion: Have fleet complete show a different color code for the car icon when that car is parked at: ' Warehouse ' Tech's 1st home ' Tech's 2nd home Will make a huge difference for SOD/EOD reports and monitoring ' to make sure tech is home safe after signing last job and to see who haven't left home in time. Review Source SS Stacey S. Used the software for: ### "Overall I find that this program tracks with great accuracy." March 16, 2016 4.0 The pros of this is definitely the accuracy within the tracking. It is great when my techs call and I can see there whereabouts to guide them if need be. Cons for me is that sometimes I have trouble locating my area, the map doesn't stay in place. Obviously I'm missing a technique to this operation so I am not blaming the program. Review Source Similar Products Featured