# Page 4 | Powerfleet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Powerfleet the right Fleet Management solution for you? Explore 291 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/266387/PowerFleet/reviews --- Powerfleet 3.8 (291) [View alternatives](https://www.capterra.com/p/266387/PowerFleet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 4 - Reviews of Powerfleet ## Showing most helpful reviews Showing 76-100 of 291 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GP Glen P. Fleet and Facilities Director Civil Engineering Used the software for: Less than 6 months ### "Lots of Kinks" October 25, 2019 3.0 The problems are the AT1s do not track real time and they don't pick up when the asset is in our warehouse. I do like the maintenance reminders but it has taken a long time to get all the maintenance entered. There are multiple issues with the reports. If they are inaccurate, they really do us no good. For example, the "Speeding Report" showed that one of my trucks was speeding but only showed him going 10 mph in a 30 mph zone. Pros I do like that we can track our trucks maintenance schedules, location, engine codes etc. Cons The GPS doesn't work as well as the sales person said and we have had multiple glitches in the MGS800 trackers. For the amount of money it cost us to use FC, you would think it would work better. Review Source Response from PowerFleet October 31, 2019 Hi Glen! We're sorry to hear your experience with our system has been less than stellar. We've shared your concens with our Support team and someone will be reaching out to you to assist. We're hopeful we can get you back on the right track with our system as soon as possible and appreciate your honest review. Thank you! KS Kulwinder S. President Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Asset trackers do not work most of the time." September 22, 2017 2.0 Do not get this software of hardware. Do not work properly most of the time. Pros Customer service pick up phone immediately. But most of the time they are unable to resolve the issue. Cons When devices stopped working(which is most of the time), it is big hassle to fixed them. I shipped two defective devices back in July, 2017 and still have not received any replacements yet. I called Customer services several time and every time they promise to call me back. But nobody called me back about this issue. Review Source Response from PowerFleet October 5, 2017 Hi Kulwinder, Thank you for reaching out to us. Our L&R team has just been in contact with you and you will be receiving new units and they will also be installed by professional installers. Should you have any further questions or concerns please email us at loyalty@fleetcomplete.com Thank you, Fleet Complete Team DG Darrin G. Directoe of Field Service Alberta South Used the software for: ### "We have a fleet of approx. 75 Service vehicle, most of which have a GPS device installed" March 16, 2016 5.0 The pros are simple, Fleet complete allows me to know where my service vehicles are at and where they've been up to about the last three months if needed. If I have a Technician with a lot of what we refer to as inefficient travel time, i.e. he constantly takes longer to get to and from each job, it's remarkably easy for me to use Fleet complete and the Trip Replay fuction to go back over a specific period of time and see exactly where they've been and how long it took them to get there, even better, if there were any stops along the way. I compare that to their time sheets and I can quickly tell if a Technician is taking a few liberties on their reported travel labour. Fleet Complete shows you when they started their vehicle, when it started moving, what it's speeds were, what route was taken, arrival time, any time they went off course and how long for and any unexpected stops along the way.... basically everything you need to know if a Tech is reporting their travel and onsite time accurately. We have recently purchased a few new vehicles and the company made the decision not to install GPS devices and use Fleet Complete to track those vans, telling me that I could use the GPS data from their phone and out new Work Order system to get the same information. They were wrong. Fleet complete takes way less time to navigate and has substantially better data displayed in a much more user friendly way. The cons are that I still need to open Google Maps and use street view to see where some of those unplanned stops I mentioned are actually at. Review Source Response from PowerFleet March 31, 2016 Hello Darrin, Thank you for taking the time to write this great review. Our customers' experience and testimonial are really important for us. Regarding the cons, NOW WE HAVE GOOGLE MAPS! It means that now you have all you need in one solutions :) Have a grerat day. JT Jagjit T. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best for GPS tracking " July 14, 2022 5.0 Pros \- Easy to setup and use - Gives you live tracking updates - Also have dispatch software available Cons \- Didn't found any bugs or issues. Review Source Response from PowerFleet December 24, 2024 Thank you for sharing your positive experience! We’re glad the easy setup, real-time tracking, and dispatch software have been beneficial for you. If you ever have questions or need assistance, please feel free to reach out. JC Jeremy C. Operations Director Environmental Services Used the software for: 6-12 months ### "Fleet Complete Review" November 5, 2019 5.0 Pros This software gives me a realtime visual on where our assets are located. Knowing where our trucks or machinery are located helps me plan and coordinate our daily routes/jobs for employees. In emergency cases, knowing where everything is at the touch of a button is very crucial. Cons No complaints as of now! We do not utilize this software to its full potential, so I'm looking forward to going more in depth as to what it is capable of. Review Source Response from PowerFleet November 6, 2019 Hi Jeremy! We appreciate your excellent feedback and review. To learn more about our system and all its features, please get in touch with our Training team at training@fleetcomplete.com. We offer webinars for our users and their teams and we would love to host you. Thanks again for the awesome review! mS megan S. Administrative Assitant Translation and Localization Used the software for: 1-2 years ### "Review" October 24, 2019 4.0 Pros That we are able to track our drivers and see where they are at anytime Cons The emial notifications are not exact and are not reliable most of the time. Reason for choosing Powerfleet Liked the setup of the program functionality Review Source Response from PowerFleet October 30, 2019 Hi Megan! Thanks for leaving us a review. We'd be more than happy to look into those email notifications for you and see what can be done to make them more reliable for your business needs. Please get in touch with our team at 1-800-220-0779 or via email at support@fleetcomplete.com so we can help. We want to ensure you are receiving the best Fleet Complete experience possible and look forward to assisting you. NH Nikki H. Office Manager Construction Used the software for: 2+ years ### "Getting Better" January 8, 2019 3.0 Pros The service seems to be improving over time and allows us to track our teams affordably. Cons We've experienced a lot of glitches and have had trouble getting help from the support team in the past. We hope that these issues are resolved with the recent updates now implemented. Review Source Response from PowerFleet January 9, 2019 Thank you for your feedback, Nikki, it is very valuable to the improvements that we make day in and day out. DG Danny G. Mr Facilities Services Used the software for: 2+ years ### "Great Addition to our team, not just an application!" October 24, 2019 5.0 Pros It's an easy to use and very detailed applications to follow our 11 service vehicles at all time! Cons Haven't found any Cons so far! It's great! Review Source Response from PowerFleet October 30, 2019 Your review is greatly appreciated, Danny! We're so happy to hear you are enjoying our application and that everything is running smoothly for you. We hope you continue to use and enjoy Fleet Complete in the future. Thank you for the kind words and feedback. DN DYLAN N. sales manager Retail Used the software for: 1-2 years ### "dylan nelson review" March 1, 2019 5.0 great so far! no issues to report Pros loved being able to see where my vehicle was at all times! Cons didnt like that we couldn't adjust the sensitivity for harsh cornering Review Source Response from PowerFleet March 6, 2019 Hi there! We can definitely help you change the sensitivity for harsh cornering. Please give our Support team a call at 1-800-220-0779 or reach us via email at support@fleetcomplete.com so that we can assist you in customizing your settings. We want to ensure your Fleet Complete solution is meeting your needs and we'd be more than happy to adjust this for you. Thank you kindly for your review, Dylan! JC Jessica C. Commercial Coordinator Construction Used the software for: 1-2 years ### "Excellent " October 29, 2019 5.0 Excellent experience with Fleet Complete. Real time tracking and easy to use made life much easier! Pros Easy to use, all functions are easy to find and access, real time tracking, and breaks down all the data for you. Cons Honestly I have no con. Software is worth every penny. Wish we would have had it sooner. Review Source Response from PowerFleet October 31, 2019 Hi Jessica! Thanks for taking the time to leave this excellent review. We're happy to hear you are enjoying the Fleet Complete system and hope you continue to use and enjoy it in the future. Your 10/10 rating means a lot to our team. KS Kevin S. Owner Used the software for: 6-12 months ### "GPS sytem does not track in real time if it tracks at all. Phone app only works half the time. " December 22, 2017 1.0 Pros There is nothing good I can say about this company. They will not let you out of your contract even though they do not hold up there end of the contract. When trying to get out of the contract since the system wasn't working properly I got the run around. They put me in touch with four different people. They also told me they would contact me in 48 hours but after a week of waiting I had to contact them. Cons Was mislead by the rep that it tracks in real time. The devices don't even track my trucks. Very unreliable. I've used other GPS systems that are MUCH more reliable. Review Source Response from PowerFleet December 28, 2017 We are sorry to hear about the challenges you¿re experiencing. Our Loyalty and Retention team is currently assisting you to resolve your concerns. Thank you for taking the time to provide your feedback, we take it very seriously and will do everything we can to help you. DC DERRICK C. CLIENT SOLUTIONS EXECUTIVE Telecommunications Used the software for: 2+ years ### "The Perfect Solution" October 24, 2019 5.0 Keeping track of vehicles and being able to use the geo fencing feature have been critical. The driver weekly reports are always a bonus for us too. Pros The setup and ease of use. The customer support is amazing as well Cons there aren't really any draw backs to the solution - excited for the in car camera options coming out later though Reason for choosing Powerfleet price point was solid and the service from the fleet rep was world class Review Source Response from PowerFleet October 30, 2019 Hi Derrick! We are grateful for your excellent review of the Fleet Complete software. You'll be pleased to know that our Vision dashcam solution is already being offered as part of our platform. Please feel free to get in touch with our Sales team if this is of interest to you. Thanks for rating our system 10/10! DB Duane B. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Pretty effective software" February 18, 2019 4.0 We had a lot of paper log violations before using Fleet Complete, it makes the driver aware of any issues before they occur. Pros It was easy to install in our trucks, and the drivers find it easy to navigate for the most part. Cons Once in a while it will switch the driver from off duty to on duty for no reason. It's an easy fix, but does take time away from the driver when they have to edit. Review Source Response from PowerFleet February 22, 2019 Hi Duane! Thanks for the honest feedback and review. We'll be sharing this information with our Engineers so that we can continue to improve your Fleet Complete experience. We're thrilled to know you are able to use our software to help prevent violations and we hope you continue to use and enjoy our services in the future. AJ Aditya J. Sr. Industrial Engineer Food & Beverages Used the software for: 6-12 months ### "Good experience but can be better!" October 6, 2022 3.0 It was a great experience working with PowerFleet. I just wish they can take the implementation to the next level and give clients an option to use PowerFleet as a resource for change management. I think PowerFleet can help new customers a lot in that aspect. They have a reach to clients and resources across the industry and knowledge that needs to be transferred from old customers to new. Aside from anything else, I think this will be a new revenue source for PowerFleet Pros Data manipulation is the best feature of the software Cons It is hard to switch through different pages and data visualizations fast. A report can take up to 1 minute to run. Reports can be customized but I cannot rename the reports and store them in different sections. Right now, we have one section to put all the customized reports. Scheduling reports - it is a great feature but I wish there was better way to schedule the reports Review Source LM Loyd M. Asst. Chief of Police Law Enforcement Used the software for: 6-12 months ### "Best service for the money" November 5, 2019 5.0 I can keep up with all vehicles with going into a different screen Pros Easy to view and keep up with all dept. vehicles Cons It log off on it's own and have to keep logging in Reason for choosing Powerfleet paying the bill made easy Review Source Response from PowerFleet November 7, 2019 Hi Loyd! Thanks for the feedback and review. The application does log users out after 24 hours for security reasons. If you are experiencing the application logging you out prematurely, please call us at 1-800-220-0779 ext. 2 or reach us via email at support@fleetcomplete.com so we can investigate why this might be happening. Nevertheless, we appreciate your excellent rating of the Fleet Complete system - Thank you! MH Mohammad H. owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Stay away from this company." June 4, 2022 1.0 Very bad company. no customer support at all. no management to fix the problem. Pros I don't see anything. it's been two months my device not working no one try to fix the problem. Cons Customer service and support and specially no management to see why this case number is issued and nobody fixed the problem from past two months yet. Reason for choosing Powerfleet by the mistake. Review Source EH Elmer H. Dispatcher Transportation/Trucking/Railroad Used the software for: 2+ years ### "Fleet Complete is the way to go!" February 26, 2019 5.0 I am able to track my trucks and route them more efficiently. Pros Ease of use and very good detail all the way around. Cons Could be a little more on screen help instead of Customer Service when questions arrive. Review Source Response from PowerFleet March 6, 2019 Hi Elmer! Thank you for your excellent review. We currently have a new Training portal in the works, so we will be able to offer more comprehensive online materials in the near future. If you know of any specific topics you think we should cover, please let us know at feedback@fleetcomplete.com. We'd love to hear it! CC Chad C. General Manager Glass, Ceramics & Concrete Used the software for: 2+ years ### "Feedback" February 22, 2019 4.0 Pros Ability for detailed reporting. Ability to preset peramaters. Cons Slow to update ( 2 minutes) We wish it could be real time Costly in larger fleets Review Source Response from PowerFleet February 26, 2019 Hi Chad! Thanks for the honest feedback. Our team will use this information as we continue to make improvements to our service. Please note, you can always update the frequency of recording for tracking your vehicles in your DDS settings on the application. Please give us a call if you require any assistance with this at 1-800-220-0779 ext. 2. Hope that helps! SR Samuel R. Fleet Manager Medical Devices Used the software for: 6-12 months ### "Fleet Manager / medical equipment company" October 29, 2019 5.0 the experience with fleet Complete is good. Pros Vehicle tracking, POI, vehicle data on file. Cons can't see vehicles on real time with actual software Reason for choosing Powerfleet was the most complete system at the time. Review Source Response from PowerFleet November 1, 2019 Hi Samuel! We're glad to hear you are enjoying the Fleet Complete system. Please note, you can always update your Device Data Settings within the application to report your vehicles' locations more frequently. We hope this is helpful to you, but if you have any questions about how to update these settings, please call us at 1-800-220-0779 ext. 2 or send an email to support@fleetcomplete.com. Thank you for the review! TR Trina R. Owner Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Horrible Experience" March 9, 2020 1.0 After signing contract the customer service was horrible. \[SENSITIVE CONTENT HIDDEN\] refused to call me back on numerous occasions. I couldn’t get anyone to cancel the contract that had to be canceled within the 30 day free trial. The cameras and GPS did not work properly. The GPS platform was so outdated it had road names that were changed 5 years ago. The monthly bill was supposed to be $594 for 12 units. My first bill that I shouldn’t have received at all was $1,658.59. I have countless hours invested in this whole ordeal and am currently on the phone now with AT&T still trying to resolve everything. It’s been an absolute nightmare. We went with Samsara and so far are very pleased with them. Pros Ease of use on desktop and mobile device Cons Cameras did not work properly GPS was outdated and inaccurate on location Review Source Response from PowerFleet March 13, 2020 Hi Trina! Thank you for bringing this to our attention. We are so sincerely sorry to hear about your experience with Fleet Complete and will be sharing your review with our management team. If there's anything we can do to assist you with your cancellation, please do not hesitate to get in touch with us at feedback@fleetcomplete.com. We're regretful to see you go but will do whatever we can to help with your transition. Thank you once again for trying our system and our sincerest apologies to you and your team. CS Candi S. Accounting Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Very Happy!" October 29, 2019 5.0 Pros Easy to use. Very simple. I love being able to schedule payments in advance. Cons What I liked the least was when the website was down in the middle of the night, and I needed to make a change. No big deal I called in. Review Source Response from PowerFleet November 1, 2019 Hi Candi! We're happy to hear you have been enjoying the Fleet Complete software for over two years. It's also great to know that our Support team was able to assist you when the web service was interrupted in the middle of the night, which is why we proudly offer 24/7 phone support for our users like yourself. Thanks for taking the time to leave us this awesome review! We hope you continue to use and enjoy our services. VR Verified Reviewer Disbursement accountant Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Accurate Fleet Visibility" December 10, 2018 5.0 The software has really helped us monitor fleet on the ground and control all activities with ease using mobile devices . Field staff management, job allocation to idle drivers has been made easy. Pros One is able to see the location of vehicles, the progress, see all vehicles and their routes and monitor their movement in real time. Cons The mobile application keeps failing hence tracking becomes difficult. Review Source Response from PowerFleet December 10, 2018 Thank you very much for your review! Please reach out to us with regards to the application problems you're having, and we'll do our best to fix it for you. BM Brian M. Owner Used the software for: 6-12 months ### "We are using Fleet for a small busy Courier service, the pro's outweigh the con's." August 10, 2017 3.0 Pros It covers most of what we need well and the people at Fleet are great to work with. Auto dispatch to mobile devices helps cut down the 'noise' in the office by eliminating about half our phones calls compared to before using an auto dispatch. Cons There is some choppiness to data entry that could be made smoother, military time is not available and that would speed up data entry a lot. Also they have some glitches in the system that can be frustrating but it seems they are working diligently to correct them. We used their earlier version of Courier Complete for 10 years, that system was excellent and I'm sure this newer version will get there eventually too. Review Source DG Daniel G. Emplyee Ottawa Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Satisfied although I am not the best user" October 6, 2019 3.0 Very Satisfied Pros The precision on the actual position and the 10 seconds between data info gives me a good sense of my vehicle moves Cons The times of update, I would like to have it live or at least faster then I get it now, Often I will get the datas more then two hours later then live, Review Source Response from PowerFleet October 10, 2019 Hi Daniel! We're happy to hear you are satisfied with our system, and can definitely assist you with some extra training should you feel it is necessary. Please feel free to email training@fleetcomplete.com to sign up. As for the delay in retrieving data, please give us a call at 1-800-220-0779 ext. 2 or reach us via email at support@fleetcomplete.com so we can look into this for you. Thank you kindly for taking the time to provide your feedback and review our system. AM Alberto M. Fleet manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Power user" February 23, 2019 3.0 Pros The web interface, We like using this even is lacking some important functions Cons The API poor instructions and support The API needs to be updated and taken care off Review Source Response from PowerFleet February 26, 2019 Hi Alberto! We appreciate the review and feedback. If you require any assistance with our API, please feel free to reach out to fcapi@fleetcomplete.com and we would be more than happy to assist you. Thank you! Similar Products Featured