# CustomGuide Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CustomGuide Software - reviews, pricing plans, popular comparisons to other Learning Management System products and more.

Source: https://www.capterra.com/p/266048/CustomGuide

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# 

 CustomGuide Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CustomGuide

## What is CustomGuide?

Over 3,000 organizations and individuals rely on CustomGuide to measure and improve their users' essential business & computer skills for success in today's workplace. We provide Interactive tutorials, customizable Courseware, and Cheat Sheets for popular business courses, such as Microsoft Office, G Suite, and more.

## What is CustomGuide used for?

[Learning Management System](https://www.capterra.com/learning-management-system-software/)

Top alternative

Featured

Overall rating

Based on 47 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Starting price

$95

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CustomGuide?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.customguide.com&name=CustomGuide)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CustomGuide

4.9 (47)

VS.

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

$95

Flat Rate, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (47)

Ease Of Use

4.3 (4,303)

Value For Money

4.9 (45)

Value For Money

4.2 (2,488)

Customer Service

4.6 (45)

Customer Service

4.1 (2,684)

## CustomGuide alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (482)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (755)](https://www.capterra.com/p/148451/My-Music-Staff/reviews/)

Starting price

$16.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/266048/CustomGuide/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Self-paced Learning

5.0 (44)

47.73% of 44 reviewers that rated this feature as important or highly important

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Course Tracking

4.9 (40)

52.50% of 40 reviewers that rated this feature as important or highly important

Track which progress and course materials have been completed by each user

Course Management

5.0 (38)

47.37% of 38 reviewers that rated this feature as important or highly important

Create, organize, and assign courses to users

Tests/Assessments

5.0 (36)

47.22% of 36 reviewers that rated this feature as important or highly important

Create tools to measure student retention of learning material and lessons

Training Management

4.8 (34)

44.12% of 34 reviewers that rated this feature as important or highly important

Track employee/learner's progression through training programs

Progress Tracking

5.0 (30)

43.33% of 30 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

CustomGuide 13 features

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Software specialized for corporate use

Create, organize, and assign courses to users

Track which progress and course materials have been completed by each user

Add customized logos and colors to align with company branding

Students can access materials and communicate with instructors via their online student profile

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Allow users to access multiple services after entering their login credentials once

Create tools to measure student retention of learning material and lessons

Track employee/learner's progression through training programs

Get Advice

We can help you find the software with the features you need.

Features

4.9 (47)

4.9

Based on 47 reviews

## Pricing

Value for money

4.9 (45)

Free Trial

Basic

$95.00

Flat Rate,Per Year

Value for money

4.9 (45)

4.9

Based on 45 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (45)

4.6

Based on 45 reviews

## User reviews

Overall rating

4.9

Based on 47 reviews

Filter by rating

5(44)

4(1)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Director

Education Management

### "Great content but poor customer service"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

September 18, 2025

The material provided is great. The ability to add SCORM material within a LMS was quick and efficient. Tutorials are helpful and the ability to brand material is a great way to add polished content that looks spot on for your business. Updates are done quickly. The two star rating would have been a 4 star rating had it not been for such poor customer care.

Pros

Offers a wide range of tutorials, printed material and software cheat sheets. Staff could quickly get in and navigate that tutorials.

Cons

You can not assign specific courses to users. They see all available courses within the Customguide site. Customer service and dealing with CEO was less than desirable when technical issue arised. (no response to requests for help or for them to make contact with us)

Switched from

[MindTap](https://www.capterra.com/p/129885/CourseMaster/)

Costs and having more control over which content we used.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Erika M.

Junior Accountant

Construction

### "CustomGuide delivers real learning results. It’s effective and a huge time-saver!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2025

It’s hard to find time for training, but CustomGuide makes it simple and flexible. We can build important skills for our jobs and explore new topics we’re interested in. I also like that they offer unique courses you don’t often see on other platforms. It really helps us keep learning and growing as a team.

Pros

For a long time, we were looking for a good platform where our team could learn skills that are actually useful for their careers. Then we found CustomGuide, which offers a wide variety of courses that really help with that. They’ve done an amazing job helping people like us discover what we’re truly interested in and giving us the knowledge to grow and improve in ways that really matter.

Cons

No issues or dislikes at all. CustomGuide has been very helpful for us. Have not had any concerns or issues since use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tricia Q.

Account Manager

Hospitality

### "CustomGuide really helped us get better engagement and made onboarding a lot easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2025

It takes a lot of the manual work out of training. We don’t have to spend hours preparing materials or handling admin tasks since CustomGuide does most of that for us. It’s saved us time and made training a lot more efficient.

Pros

They offer a great variety of courses on different topics, so it’s easy to pick what fits our team’s training needs. But what we really love are the cheat sheets, they’re super handy, easy to print, and we can even add our own logo. That’s been a game changer for us.

Cons

Honestly, nothing. The platform itself also feels modern and really easy to use. I had no problem getting the whole team set up and navigating it smoothly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jai R.

Video Director

Entertainment

### "CustomGuide presents their training material in the best way to learn!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2025

Before CustomGuide, we were pulling training from different sources and it was a bit of a mess. Now, everything is in one place, and that’s made a big difference. It’s saved us time, kept our training consistent, and helped my team grow their skills faster.

Pros

What I really appreciate about CustomGuide is how easy it makes learning—for me and for my team. The way the content is laid out just makes sense. It’s clear, practical, and sticks with you. I’ve seen my team actually enjoy the lessons, and it’s been great to track their progress without any hassle.

Cons

I haven’t run into anything I dislike. It’s been smooth to use from day one. If anything, I’d just like to see even more content added over time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Carmela C.

Billing Specialist

Marketing and Advertising

### "CustomGuide Took Our Training to the Next Level"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2025

Creating our own training materials used to be a challenge, but CustomGuide’s customizable lessons have been a huge help. It’s easy to add users, and I love that we can include our company branding—especially being able to add our logo to the cheat sheets. It makes sharing training with our team so much easier and keeps everything organized in one place.

Pros

What I really like about CustomGuide is how flexible the courses are. It’s easy to set things up the way we need, and the support team is super responsive and friendly. The features make training smoother and more effective, and they’re always improving the platform, which is great to see.

Cons

So far, everything has been working well. It’s simple to use, and I haven’t run into any issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Janeil S.

Executive Assistant

Electrical/Electronic Manufacturing

### "Our New Standard for Course Library and LMS!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2025

CustomGuide saves us a lot of time. Instead of creating training materials ourselves, we use their ready-to-go courses—and we can even customize them. It helps us work more efficiently and has made a big difference in how we train and grow as a team.

Pros

We honestly wish we had found CustomGuide sooner—it’s such a great tool! My team and I really enjoy the courses, especially the ones on business skills and career development. The content is exactly what we need for training, and it makes learning easier and more engaging for everyone.

Cons

We have no complaints. Everything works smoothly and supports both individual learning and team growth really well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Hazel B.

Anti Money Laundering Specialist

Banking

### "Very Grateful We Found CustomGuide! Highly Recommend for Any Organization"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2025

CustomGuide has been a lifesaver for our team, saving us so much time. Instead of creating training materials from scratch, we use their customizable courses, which make learning easier and more effective for us. Overall, we are just grateful to have access to structured, easy-to-understand training that has made a huge difference in my productivity and confidence at work.

Pros

CustomGuide presents training in the easiest way to understand. The lessons are clear, straight to the point, and easy to follow. My team and I picked up new skills quickly without feeling overwhelmed. It’s made learning so much simpler!

Cons

Honestly, nothing! The platform is smooth, and the courses are well-organized.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Patrick O.

Biller

Marketing and Advertising

### "Great Course Library and an Even Better LMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 24, 2025

CustomGuide makes it easy for me and my team to learn new skills without wasting time searching for good training materials. It really improves the way we learn and grow together, and it has become an important part of our team’s learning and development.

Pros

After using the platform, I love how easy and practical the LMS is. It’s simple to navigate, and the courses are well-organized. Compared to other training platforms, CustomGuide makes learning more engaging for my team and helps us get the most out of our training sessions.

Cons

So far, I have no complaints. The platform runs smoothly, and all the courses are easy to access.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Multimedia Associate

Entertainment

### "Making Online Learning Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 16, 2025

CustomGuide eliminates the hassle of learning new skills by providing a seamless, organized platform. It saves time, ensures efficiency, and keeps our team aligned and productive.

Pros

It’s super easy to use! My team and I had no trouble finding and completing the courses assigned to us. The new feature with help articles is a big plus—it’s so convenient to get quick answers and guidance whenever we need it.

Cons

All the courses were easy to access, and we didn’t face any issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Carla Angela N.

Quality Assurance Analyst

Computer Software

### "CustomGuide is truly an all-in-one training solution!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 15, 2025

Having an LMS, a variety of courses, and a course builder all in one place is truly exceptional. It helps our team pick up the right skills quickly and efficiently, making it an essential part of our training process.

Pros

Everything you need for training is in one place, and the campaign builder is a standout feature. It’s simple yet incredibly effective, making it easy to create and manage training plans in no time! Plus, their new help widget is super handy and makes support even better!

Cons

None at all. We’ve been using CustomGuide for years, and it’s been an excellent tool we continue to rely on and love!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/266048/CustomGuide/reviews/)

Popular comparisons

[Canvas vs CustomGuide](https://www.capterra.com/compare/127214-266048/CANVAS-vs-CustomGuide)[Moodle vs CustomGuide](https://www.capterra.com/compare/80691-266048/Moodle-vs-CustomGuide)

[Paylocity vs CustomGuide](https://www.capterra.com/compare/86714-266048/WebPay-vs-CustomGuide) 

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