# Medicai Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Medicai Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more. Source: https://www.capterra.com/p/265715/Medicai --- # Medicai Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Medicai ## What is Medicai? Medicai centralizes patient cases into shared workspaces that include imaging, history, reports, and communication threads. Specialists, radiologists, and referring physicians can collaborate in real-time, review studies, and document findings without exchanging files by email or messaging apps. Patients can also upload imaging directly using secure upload links. Structured reporting and AI assistance support faster documentation. The platform maintains full audit trails and granular access controls to support HIPAA and GDPR compliance. Ideal for cross-facility coordination, tumor boards, second opinions, and multidisciplinary care. ## What is Medicai used for? [Medical Imaging](https://www.capterra.com/medical-imaging-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/)[Radiology](https://www.capterra.com/radiology-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $149 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Medicai?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.medicai.io/&name=Medicai) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Medicai 4.8 (12) VS. [4.9 (18)](https://www.capterra.com/p/168760/ProtonPACS/reviews/) Starting Price $149 Usage Based, Per Month Starting Price $2 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (12) Ease Of Use 4.8 (5) Value For Money 4.6 (10) Value For Money 4.7 (5) Customer Service 4.4 (10) Customer Service 4.9 (5) ## Medicai alternatives [4.5 (22)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) Starting price $350.00 Per User, Per Month Highest Rated [RxPhoto](https://www.capterra.com/p/201853/RxPhoto/) [5.0 (5)](https://www.capterra.com/p/201853/RxPhoto/#reviews) Starting price $210.00 Per User, Per Month [Learn More](https://www.capterra.com/p/201853/RxPhoto/) [Net Health Tissue Analytics](https://www.capterra.com/p/275742/Net-Health-Tissue-Analytics/) [5.0 (3)](https://www.capterra.com/p/275742/Net-Health-Tissue-Analytics/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/275742/Net-Health-Tissue-Analytics/) [UltraLinq](https://www.capterra.com/p/162172/UltraLinq/) [4.5 (13)](https://www.capterra.com/p/162172/UltraLinq/reviews/) Starting price $3999.00 Per User, Per Month [Learn More](https://www.capterra.com/p/162172/UltraLinq/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Workflow Management 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Mobile Access 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Patient Records Management 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Case Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Image Library 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Store and manage images Medicai 101 features Representation of any object in 3D Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Create backups and provide methods to recover deleted/lost data Create, manage, and send invoices or bills to customers Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Communicate using direct chat or messages within the system Private online space that lets businesses securely share documents and provide information access to clients Tools to aid in the collection of information to determine a person's problems and symptoms. Tools to manage single or multiple clinical studies within a centralized platform Provides a channel for team members to share media files, communicate, and work together View and compare images, studies, etc., to track changes over time Track and manage adherence to policies for any service, product, process, or supplier Reduction in the number of bits needed to represent data Automated reminders and confirmations for booked appointments and events via text or email Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Import and export data to and from software applications Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Process of checking different types of data for accuracy to avoid errors or inconsistencies Graphical representation of data Reporting completed by clinicians that summarizes health/medical diagnoses Exchange of patient demographic data between medical imaging devices and clinical solutions. Electronic signing method that validates the authenticity and integrity of a digital document Convert paper files into digital images Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Transfer of data from one computer system to another Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems Import, collect, and capture data from multiple sources Electronically collect payments for goods or services Digitally sign online documents Reminders sent via email Create and securely store digital patient records Public or private sharing of digital files such as documents, audio/video, images, and more Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Supports Health Layer 7 (HL7) data formats used in healthcare applications Evaluating and identifying the fundamental components in an image for extracting medical information. Store and manage images Support for uploading and retaining image files in the cemetery records database Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Records of patients' medical history Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Request two or more credentials to prove user's identity before granting access to systems Manage and support multiple locations For practices with multiple providers Supports non-DICOM (Digital Imaging and Communications in Medicine) imaging formats Send personal messages to clients or attendees Ability to integrate with picture archiving and communication system to store diagnostic imaging files. Allow communication between the company and patients via messages, SMS, emails, phone, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions Online portal that allows physicians to refer patients, order exams, and/or view patient records & images Customizable notes that help healthcare professionals document and track patient progress Randomize the displayed order of questions and answer options Receive data and information in real time Active reporting of data and metrics Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Set a time to generate routine reports automatically Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Meet with patients remotely Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Securely view, download, and/or transmit patient records Graphical representation of data or processes Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (12) 4.6 Based on 12 reviews ## Pricing Value for money 4.6 (10) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/265715/Medicai/pricing/) Starter $149.00 Usage Based,Per Month It includes: - 500 GB Cloud Storage - Unlimited User Accounts - Web platform with integrated DICOM Viewer - iOS App with integrated DICOM Viewer - Android App with integrated DICOM Viewer - HIPAA - GDPR - Help Center Standard $499.00 Usage Based,Per Month It includes: - 2 TB Cloud Storage - Unlimited User Accounts - One connected location - Remote Patient Evaluation - Web platform with integrated DICOM Viewer - iOS App with integrated DICOM Viewer - Android App with integrated DICOM Viewer - Best-in-Class Imaging Sharing - Patient Portal - Collaboration and Coordination of Care - HIPAA - GDPR - Help Center Value for money 4.6 (10) 4.6 Based on 10 reviews ## Integrations [ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ OsiriX](https://www.capterra.com/p/172557/Osirix/)[ MedDream](https://www.capterra.com/p/195589/MedDream/)[ PACS Project Controlling Software](https://www.capterra.com/p/248733/PACS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (10) 4.4 Based on 10 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DM Dragos M. MD Medical Practice ### "Medicai - MDT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2025 very good - the most responsive team i met; I am grateful for their involvement in making the application better and better Pros The possibility of put all the relevant medical data for a patient in the same easy accessible folder Cons Its stability - sometime I'm disconnected or unexpected errors appears and this could be a source of distress Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Claudiu C. Nurse Medical Practice ### "Thank you. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 27, 2025 I always had a good experience with Medicai. Nice interface, nice ui, lovely ux. I wish to use it more. Pros The thing i liked the most are the new features after the last update. Also the interface looks really good. Cons From the last time i have used the Medicai, a lot of things have changed. Until now I did not find anything to not like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Mircea A. Medic Rezident Medical Practice ### "Personal review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 2, 2025 Pros It s easy to use and search.It is good it keeps older data of the patients for us to search when the comeback. Cons It disconnects very easily and doesn’t keep the account logged in for a long time.it should make it easy to change the radiographs of the same patient Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DK Demi K. Clinical and Capability Specialists Medical Devices ### "5 Star for Medicai and \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2025 I'd like to use this section as a brag on our experience with setting up MedicAi in our clinics. I was a part of the implementation process with \[sensitive content hidden\]. He has made this new Solution incredibly easy for us to use. He is also very flexible on time and would help us at the last minute, even after hours. I'd say that the product is great but the customer service from \[sensitive content hidden\] is TOP NOTCH. He understood that I was not as technical as the others on the call and worked hand in hand with me. Pros The convenience is unmatched. The ability to send images to the patient is awesome. It's simple and easy to manage. Great Image Viewing. Cons I wish that I could choose the home screen of the website and app. We use "Workspace Drive" instead of "Cases". It would be nice if we opened the app and there were the images that we use inatead of a blank "Cases" page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Constantin C. MD Medical Practice ### "my Medicai impressions so far" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 13, 2025 Pros Ease of Use Image Viewing - ability to upload dicom images Performance and Speed Tracking and Monitoring Cons Outdated user interface Not enough customization options Not being able to add contacts or chat with others Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SV Stef V. Radiation oncologist Hospital & Health Care ### "I’m happy with Medicai" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2025 Pros It makes my work easier. We can use it in tumor boards with people from other hospitals, not able to be physically present Cons It has not all we need, in the beginning, for patient management in tumor boards, but now is much, much better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IA Ion Alexandru V. Medical doctor pulmonology Health, Wellness and Fitness ### "Friendly and secure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 11, 2025 Great experience Pros Easy acces on phone Posibility of modifing contrast. Online acces everywhere Cons When the site is broken, but it was only for few hours. It does not have (yet) tools for screening of the diagnostic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Sally H. Orthotist Hospital & Health Care ### "Excellent clinical tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 6, 2025 Very happy with this software and service. I use this frequently in my role and its invaluable as a clinical tool Pros Image viewing is very clear and the measurement tools are excellent I like the layout of the software Cons Ease of use is not so good on a mobile device. It isn't easy to switch between planes of view on a mobile divide Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Andra C. Doctor Medical Practice ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 8, 2023 Pros Very easy to share your cases with other doctors Cons I like everything about this product, but sometimes it takes more time to load cases Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Marius S. Doctor Medical Practice ### "Easy & useful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 13, 2023 Pros Easy to use and to organise your cases, ease of sharing with coworkers Cons It was pretty hard to set up the hospital account and it's hard to invite others into our organization, usually they get in that demo group and it's hard to get them in our group. Also the mobile phone app is very hard to use, you cannot fit the whole image and all the series, in portrait or in landscape Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2023 Thank you for using Medicai! We value your feedback, as we're constantly improving our app. CA CORNELIU A. MD Health, Wellness and Fitness ### "Innovation that help!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 7, 2023 Pros Easy to use and a lot of information delivered. Cons None. It works fine for me, no need modifications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2023 Thank you for using Medicai and for your lovely review! We really appreciate it. AB Andrei B. Managing Partner Internet ### "Great medical imaging software solution: infrastructure, doctor portal, mobile app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2023 Pros Their infrastructure is amazing, it scales really well and connects to existing PACS easily. The apps built on top (mobile and web) are very easy to use. Our customers (including GE Healthcare) absolutely love Medicai. Check out their website to see more info: www.medicai.io Cons Nothing really, their solutions are secure, fast and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2023 Thank you for your review and for our long-term collaboration! 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