# EHS Hero Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EHS Hero the right EHS Management solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/264955/EHS-Hero/reviews --- EHS Hero 4.3 (27) [View alternatives](https://www.capterra.com/p/264955/EHS-Hero/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of EHS Hero Ease of use 4.2 Customer Service 4.5 ## Pros and Cons in Reviews TW Tami W Safety ManagerAviation & Aerospace, 201 - 500 employeesUsed the software for: 1-2 years. “EHS Hero is my go to resource for training resources whether I need to develop a new program or refresh an old program. “ November 6, 2025 TY TERRY Y Vice President EHSEnvironmental Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I honestly did not find anything that was not relevant to the Environmental Health and Safety process.“ November 5, 2025 SD Sandy D Chief Financial OfficerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The videos provide a clear understanding of the training topic.“ March 10, 2026 VM Victor M Safety ManagerIndustrial Automation, 201 - 500 employeesUsed the software for: 1-2 years. “I used to have an employee newsletter that I can customize and now that feature is gone with the money we paid.“ November 23, 2021 CB Cindy B Plant ManagerTextiles, 51 - 200 employeesUsed the software for: 1-2 years. “The pre-written safety policies and training documents are very valuable to me as I am a one-person team.“ September 22, 2022 AH Andrea H Buyer/EHS CoordinatorMachinery, 11 - 50 employeesUsed the software for: 6-12 months. “The videos were cumbersome to look up.“ November 4, 2021 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Victoria H. HR Manager at this job Airlines/Aviation Used the software for: Less than 6 months ### "Good system " February 25, 2026 4.0 Overall a good database and I recommend it and would use again if needed but not needed in my current role Pros It was a system to help with environmental health and safety issues and tracking of Claims so it was a good system to use. I don’t currently use it Cons I don’t recall having any issues with it mostly my NHS manager used that I work in human resources so I partnered with the DHS manager on a lot of issues Review Source JP John P. EHS Manager Pharmaceuticals Used the software for: 2+ years ### "EHS Manager" March 4, 2026 5.0 Love it, EHS Hero has all the tools I need to build our EHS program - from plans & procedures to a plethora of training materials. The curated regulatory updates save me a ton of time, I no longer need to hunt down updates from multiple regulatory agencies! Pros Comprehensive plan & program templates that are easily customizable to fit the needs of our facilities - from regulatory compliance to contractor oversight. The layout is user friendly and intuitively easy to use. Great value for the money and their customer support is fast, friendly, and knowledgeable! Cons I haven't figured out how to download multiple files at once ("batching"), unclear if that is an option or not. Alternatives considered [Vector EHS Management](https://www.capterra.com/p/55228/IndustrySafe-Safety-Management-Software/) Reason for choosing EHS Hero Includes EHS program builder, and has offline/non-video training materials. Review Source Response from BLR March 6, 2026 Thank you for the thoughtful review! We’re glad to hear that EHS Hero’s customizable plan and program templates, training resources, and curated regulatory updates are helping support your EHS program. SD Sandy D. Chief Financial Officer Construction Used the software for: 2+ years ### "Nice Program for Larger Companies" March 10, 2026 3.0 The cost is overkill for our size company. Our field employees aren't computer savvy enough for this program. The program has lots of topics but there are limited amounts of trainings that apply to what we do. Pros Topic content is up to date and professional. The videos provide a clear understanding of the training topic. Cons This product is VERY expensive. Not as user-friendly as we would like. We are are small company with 8 employees. Review Source Response from BLR March 13, 2026 Thank you for taking the time to share your feedback, Sandy. We appreciate your comments about the quality of the content and training videos, and we’re glad to hear our customer support team has been helpful. We’re sorry to hear the platform hasn’t felt like the right fit for your team size or workflow. We work with organizations of many different sizes, and feedback like yours helps us continue improving usability and ensuring customers get the most value from the platform. If you’re open to it, we’d appreciate the opportunity to learn more about your experience and the challenges your team encountered. Please feel free to reach out to me directly at tnadeau@blr.com, to see how we might better support your needs. Thanks again for sharing your perspective. WB William B. Director, Safety Services Human Resources Used the software for: 1-2 years ### "Director, Safety Services" March 10, 2026 5.0 Fantastic their sales and support teams are incredibly professional. Their technical support was really responsive. Pros Intuitive technology, state of the art forms and superior customer service. Their system admin support area is easy to use. Cons We had some issues using the SSO and security but these have been resolved. I have 20 people using the system. Switched from [J. J. Keller SAFETY MANAGEMENT SUITE](https://www.capterra.com/p/209526/J-J-Keller-SAFETY-MANAGEMENT-SUITE/) Too expensive, not good customer service. Review Source Response from BLR March 12, 2026 Thank you for the great feedback, William! We’re glad to hear that EHS Hero’s intuitive technology, modern forms, and system admin tools are helping your team manage safety more efficiently. It’s especially rewarding to know our sales and technical support teams were able to deliver the responsive service you expected. We appreciate you sharing your experience—and we’re happy the earlier SSO challenges were resolved. We’d love to learn more about how your team is using EHS Hero across your organization. Our marketing team occasionally partners with customers on short case studies to highlight real-world success stories. If that’s something you’d consider, feel free to reach out to Tiana Nadeau at tnadeau@blr.com. Thanks again for your support and for being part of the EHS Hero community! MB Mike B. Director of Regulatory, Compliance and Risk Mitigation Chemicals Used the software for: Less than 6 months ### "\[sensitive content hidden\] of Regulatory, Compliance, and Risk Mitigation" December 12, 2024 4.0 in my opinion it is a good platform with some quirks that I could not get around Pros the reporting aspect of the software was phenomenal Cons it is very hard for me to learn how to navigate the system Switched from [EHS Insight](https://www.capterra.com/p/101454/EHS-Management-Software/) It was a pure business decision based on ease of use and cost. Review Source Response from BLR December 17, 2024 Hi Mike, Thanks for taking the time to leave a review. We are so happy you've had a positive experience using our reporting. Best, The EHS Hero Team AH Andrea H. Buyer/EHS Coordinator Machinery Used the software for: 6-12 months ### "EHS - Not the Hero for our Safety needs" November 4, 2021 4.0 Overall what features I really needed for our safety program are not here. Sure its inexpensive but one reason we chose this was our old system was outdated VHS tapes from the same company. Right after we purchased there is a new option called Basic Safe which you should not have to pay extra for; should be all inclusive. Pros It was inexpensive. It has a place to store and research what pages you can use to start building a safety manual; if needed. It does have the tool box talk pages and you can get assistance from other safety experts regarding questions about OSHA laws. They will give you the link to the citation. Cons The training aspect. The videos were cumbersome to look up. Then once bookmarked you cant just download onto your own computer for a quick and dirty way to keep training straight. There are also too many options on the training subjects. If I am looking for lock out tag out then just give me one option per say - not three. A lot of the content on here can be found when you join NSC. Alternatives considered [Novara Flex](https://www.capterra.com/p/152559/KPAEHS/) Reason for choosing EHS Hero The price at the time. We needed to get something as what we had was outdated. Review Source Response from BLR January 10, 2022 Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero. JP Joseph P. EHS Compliance Specialist Consumer Goods Used the software for: 6-12 months ### "EHS Hero/BLR " October 7, 2025 3.0 EHS Hero was in place when I first started. The system was relatively easy to use and had decent content, but eventually we moved away from it due to costs and finding something that worked better for our site. Pros Long videos that covered OSHA required safety training. Large selection of toolbox talks and various topics that cover a wide selection of industries. Cons Some of the videos were old, lethargic, and had outdated, irritating, and repetitive background music. Review Source Response from BLR October 9, 2025 Hi Joseph, thank you for taking the time to share your feedback. We’re glad to hear you found EHS Hero’s training videos and toolbox talks helpful in meeting OSHA requirements and supporting a wide range of safety topics. We’re sorry to learn that some of the older videos didn’t meet your expectations and that cost was a concern. Our content and platform have evolved significantly over the past year, including updated training materials and a refreshed product UI/UX, designed to enhance the user experience and provide more value to our customers. We appreciate your input, as it helps us continue enhancing EHS Hero for teams like yours. If you’d be open to it, we’d love the opportunity to show you what’s new and improved. Please reach out to us at sales@blr.com so we can connect. TY TERRY Y. Vice President EHS Environmental Services Used the software for: 1-2 years ### "Chose the BEST " November 5, 2025 5.0 100% utilization with continuous customer support was our success. In EHS, products come and go but after many years of success, we will not change. Pros A great value for the money. Tremendous customer service and support team. EHS Hero is very easy to utilize across any organization. The Form creation option is a huge benefit for compliance regulations. User interface and contractor management is a significant benefit. Their real time notification systems helps to drive EHS improvement Cons I honestly did not find anything that was not relevant to the Environmental Health and Safety process. Review Source Response from BLR November 6, 2025 Thank you for taking the time to leave a response, Terry! We appreciate the review and will be sharing your feedback with our team. NB Nick B. Senior Environmental Manager - North America Chemicals Used the software for: 2+ years ### "EHS Hero is a great advance over EnviroBLR" November 11, 2025 4.0 EHS Hero is a great improvement over the preceeding EnviroBLR. There is much broader coverage of state regulations and the resources available have been greatly expanded and are easier to access. Pros Comprehensive coverage of state regulations, which is a great improvement over the old EnviroBLR. Direct connection to regulations. Much improved user interface. Cons Two step log in when you hit a link. Log in credentials should be embedded in original email to allow quicker access. Review Source Response from BLR November 12, 2025 Thank you for taking the time to leave a response, Nick! We appreciate the review and will be sharing your feedback with our team. TW Tami W. Safety Manager Aviation & Aerospace Used the software for: 1-2 years ### "Very Useful Resource" November 6, 2025 5.0 I find EHS Hero to be a useful resource for improving safety and training programs and for catching up with industry news. Pros EHS Hero is my go to resource for training resources whether I need to develop a new program or refresh an old program. There are a variety of resources available for either. I also find the industry news helpful for a quick glance at what is happening every day. Cons There are so many resources, it can be overwhelming at first but they offer training and are available for questions if you need help. Review Source Response from BLR November 10, 2025 Thank you for taking the time to leave a response, Tami! We appreciate the review and will be sharing your feedback with our team. BW Brian W. Vice President of Environmental Health and Safety Wholesale Used the software for: 1-2 years ### "Vice President of Environmental Health and Safety" April 10, 2025 4.0 I thought the sales staff were helpful and not overly pushy. The biweekly updates on regulations, which I use the most, are clear and easy to read. Pros The updates on EHS regulations is extremely important for us especially the state regulations. Cons I don't have issues. Since we are a large company, we don't have as much use for the examples and templates, but I can see how useful they would be to a smaller company. Review Source Response from BLR April 14, 2025 Hi Brian, Thank you for taking the time to leave a review! We are so glad you're finding using EHS Hero's regulatory content useful. LS Linda S. Sr. Risk Control and Business Development Consultant Insurance Used the software for: Less than 6 months ### "EHS Hero---Quick primer on a treasure chest of resource tools you gotta have!" May 23, 2025 5.0 So far, so good. Getting more familiar with navigating the offerings, but learned of so many other key features today that I am looking forward to tapping into them as well! Thanks! Pros Love the quick hit overview of what EHS Hero has updated. As a new user in my new company, I have been really impressed with your offerings, but appreciated getting a more specific overview from you, the experts, on the site. Cons Nothing really. Just pretty quick in taking notes and I likely missed some of the information. Will just have to jump in and research the sections discussed. Review Source Response from BLR May 27, 2025 Hi Linda, Thanks so much for taking the time to leave a review! We are so glad you are enjoying EHS Hero's resources and tools. BW Brenda W. Aviation Safety Officer Airlines/Aviation Used the software for: 1-2 years ### "EHS OPEN HOUSE" May 22, 2025 2.0 Great Program (ONLINE EHS Hero). The Managing Editor needs to focus on the programs and process. Not continuing down the same path of over-spending and complaining about YOUR BOSS and the current President. Pros The whole website has some great products and is very useful. I appreciate the SDS Options and also the many toolbox talks. Cons The OPEN House is a propaganda show. EXTREMELY disappointed in the current administration bashing that took place! How about discuss what is on this platform and how to handle the new regulations vs complaining about everything! Review Source Response from BLR May 27, 2025 Hi Brenda, Thank you for your feedback, we'll be sure to pass it along to the relevant stakeholders. VR Verified Reviewer Seeking Quality Assurance/Control Position Used the software for: 2+ years ### "basicsafe rocks, easy to use and intuitive ." February 9, 2018 5.0 organizational excellence. I know it sounds like a sales pitch but it did work as sold. Pros I used basicsafe on a daily basis for six years. The format is easy to use and enabled my company to totally eliminate all hardcopy procedure manuals, sds sheets and forms. Nice huh. Our five location remote facilities staff was able to bring up the most current procedures, regulations and forms. Training was easy for all from office to floor. If they have a smart phone they will be able to use this software. Bonus- AIB , USDA and customers all appreciated the ease of finding documents too. We expanded it into using for audits, work orders and corrective actions. Quality product. Cons Needs better ability to bring large photos into it. We were doing visual workplace and large photos were tough. Review Source Response from BLR January 10, 2022 Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero. JG Jose G. Design Design Used the software for: 2+ years ### "Buena" December 14, 2022 5.0 Muy buena experiencia de manejo, funcionalidad,ahorro de tiempo y optima Pros Su funcionalidad y optimización son buenas con funciones muy optimas Cons No tengo ninguna objeción con este producto Review Source Response from BLR December 19, 2022 Hi Jose, Thanks so much for your feedback. Glad we can provide functional and timesaving resources for you. VM Victor M. Safety Manager Industrial Automation Used the software for: 1-2 years ### "EHS hero vs Safety BLR" November 23, 2021 1.0 Terrible compared to SAFETY BLR. I used to have an employee newsletter that I can customize and now that feature is gone with the money we paid. I thought we paid for the same service I had with Safety BLR. Now I pay the same price with fewer features. Pros None, when being a user of SAFETY BLR for years and compare to EHS HERO. Cons SAFETY BLR was easier to navigate much clearer for finding things. This EHS HERO is terrible and it takes longer to download material. Reason for choosing EHS Hero I have been a user of SAFETY BLR for many years and enjoy the service. I got in EHS hero because SAFETY BLR was converted to this EHS hero, and I was told it was the same thing and better, but this is not true it is terrible compared to Safety BLR. Review Source Response from BLR January 10, 2022 Hi Victor, Thanks for taking the time to leave a review. We are constantly looking for ways to improve our product. We would love to speak with you further, please email us, so we can set up a time to connect. Lara N. Brand Journalist Marketing and Advertising Used the software for: 2+ years ### "User-Friendly Software, Helpful Staff" August 20, 2018 5.0 We have been working with BasicSafe since 2014. We have enjoyed seeing them expand over time and increase their capabilities. We love growing with BasicSafe and are looking forward to continued success in the future. The staff has been a pleasure to work with! Pros The software has been tailored to meet the needs of customers and is easy to use. BasicSafe is well-known for their service and support, making this a wonderful company to work with all around! Cons We currently don't have any issues in this area! Review Source Response from BLR January 10, 2022 Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero. Kimberly B. EHS Manager Used the software for: 2+ years ### "We've used BasicSafe LOTO module for a couple of years and we find it easy to use. " October 6, 2017 5.0 Easy for operators to find the LOTO checklists. Pros In the LOTO Module, the ability to add photos to the LOTO checklist. The ability to search for equipment names in the LOTO module makes it much easier for our operators to find the checklists. Cons We can't upload our current checklists into the system, we have to start from scratch, but that's more because of our current checklist system rather than an issue with BasicSafe. Review Source Response from BLR January 10, 2022 Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero. BG Bruce G. Safety Coordinator Plastics Used the software for: 2+ years ### "My Silent Partner" August 10, 2023 5.0 EHS Hero has more benefits than I take advantage of. I hope to spend more time using it in the future. Pros The environmental updates and safety training resources are great. Cons I have no complaints about EHS Hero. I have contacted customer support several times and always received great service. Review Source Response from BLR August 15, 2023 Hi Bruce, Thanks so much for taking the time to leave a review. We are so happy you've had a positive experience using our resources and customer support. Best, The EHS Hero Team TH Tanya H. Safety Director Paper & Forest Products Used the software for: 2+ years ### "I tell every safety professional about BasicSafe! This software has made our safety program better!" October 5, 2017 5.0 Time saver! All safety items in nice and neat bundles. Pros It's easy to use; even for folks who haven't used computers much. I like the follow up training for each tool, great way to remind folks of the features in each tool when they might have forgotten. Cons During a search in the incident tool, once you've clicked into an incident and you try to go back to the search screen/info on that screen, it disappears. You have to re-enter the search. It would be nice to have it retain the search in order to go back/forth easier. Review Source Response from BLR January 10, 2022 Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero. KT Kimberly T. Assistant District Safety Manager Used the software for: 2+ years ### "Truly a one stop Safety Management Program" January 9, 2018 4.0 Pros "There were two key factors why Amalgamated Sugar chose BasicSafe, the service and support which has been and continues to be outstanding and their excellent products which are continually improved." Cons Currently not able to use the audit tool when internet is not available. Offline capabilities for rural site audits would allow us to complete the entries on site. Review Source Response from BLR January 10, 2022 Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero. CC Cari C. HR Manager Hospitality Used the software for: 1-2 years ### "Great Product" September 22, 2022 5.0 Pros Easy to use and find information. Federal and state specific information. Customizable forms. Cons Training options for users and setting up users. Review Source Response from BLR September 30, 2022 Hi Cari, We're so happy you enjoy using the Chart Builder and the available training materials. MB Michelle B. HSE Specialist Medical Devices Used the software for: Less than 6 months ### "Training Management" December 9, 2021 5.0 All training needs. Pros All I need to train my employees. I don't have to search everywhere else to train it's there for me with such a great general industry library. Cons You don't get the whole system where I can only get so much approved I know BLR offers more that I am unable to take advantage of. Reason for choosing EHS Hero I had watch EHS Hero for several years waiting to switch. Review Source Response from BLR January 10, 2022 Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero. JR Jennifer R. Safety Services Manager Used the software for: 2+ years ### "Great product, great company." January 6, 2018 5.0 Pros Easy to use and easy to train others. The audit tool, action tool, and incident tool are very user friendly. Cons Cannot load multiple images to a specific sequence in the lockout tool. I would like the ability to upload multiple action plans at once. Review Source Response from BLR January 10, 2022 Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through EHS Hero. CB Cindy B. Plant Manager Textiles Used the software for: 1-2 years ### "Teams need EHS Hero " September 22, 2022 5.0 The training and policy documents save me a lot of time. By using these resources I do not have to write all the information myself. Pros The pre-written safety policies and training documents are very valuable to me as I am a one-person team. Cons There are many of the resources in Spanish but would like to see more of the training and policy resources in Spanish. Review Source Response from BLR September 30, 2022 Hi Cindy, We appreciate your feedback. Glad we can provide timesaving resources for you and we are always working to expand our library of Spanish resources. Similar Products Featured ## Related categories [EHS Management](https://www.capterra.com/ehs-management-software/)[Environmental](https://www.capterra.com/environmental-software/)[Compliance](https://www.capterra.com/compliance-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.