# Certain Event Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Certain Event Management Software - reviews, pricing plans, popular comparisons to other Event Management products and more.

Source: https://www.capterra.com/p/26319/Certain-Event-Automation-Software

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# 

 Certain Event Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Certain Event Management

## What is Certain Event Management?

Certain is an intelligent enterprise event management solution that enables organizations to drive greater revenue from events by delivering engaging and highly personalized attendee experiences. With a real-time event data engine and two-way integration into marketing automation platforms, Certain seamlessly captures high-intent data across all global events and transforms it into actionable insights to maximize ROI.

## What is Certain Event Management used for?

[Event Check In](https://www.capterra.com/event-check-in-software/)[Event Management](https://www.capterra.com/event-management-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Certain Event Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.certain.com&name=Certain Event Management)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Certain Event Management

4.3 (6)

VS.

[4.8 (110)](https://www.capterra.com/p/168633/ExpoPass/reviews/)

Starting Price

Contact vendor

Starting Price

$2495

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (6)

Ease Of Use

4.8 (110)

Value For Money

3.8 (5)

Value For Money

4.6 (109)

Customer Service

3.8 (5)

Customer Service

4.7 (108)

## Certain Event Management alternatives

[4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/26319/Certain-Event-Automation-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Attendee Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Badge Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and print wearable badges

Contact Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Email Marketing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Event Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Event Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan an event's time and location

Certain Event Management 18 features

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Create, manage, and print wearable badges

Track and manage schedules and meetings via an integrated calendar

Software that specializes in managing events such as conferences, conventions and trade shows

Manage, organize, and store contact information

Create and send email blasts/campaigns

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Games or game-like elements to track progress and reward accomplishments

Accept, record, and reconcile financial transactions

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

View and track pertinent metrics to find patterns and gain insights from data

Book and manage rooms at an event

Raise funds via sponsors and grants

Gauge satisfaction and receive information for improvement and success

Customize, sell, and distribute tickets

Features

3.8 (6)

3.8

Based on 6 reviews

## Pricing

Value for money

3.8 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.8 (5)

3.8

Based on 5 reviews

## Support, customer service and training options

Customer Service

3.8 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (5)

3.8

Based on 5 reviews

## User reviews

Overall rating

4.3

Based on 6 reviews

Filter by rating

5(3)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Meeting and Events Manager

Hospital & Health Care

### "Good event management platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 19, 2023

Pros

Pricing, customer support, integration between Salesforce and Certain, easy interface

Cons

Areas where you need to make edits are not always in places that make sense- or it takes too many clicks to find.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Wanted to save on costs without jeopardizing the user experience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Julie D.

Senior Business Analyst

Computer Software

### "Great customizable platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 5, 2023

Pros

The way our organization manages and reports on data is unique. I love that Certain was able to be customized in order to meet those needs!

Cons

Certain is a smaller organization so when there is an issue with the customized solutions there are only a small handful of people who know how to resolve the issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

christie m.

Home Health Care Provider

Hospital & Health Care

### "Event Check-In is the best "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 12, 2023

Pros

Event Check-In is so easy to use and great for checking people in at a big event and keeping track of everyone.

Cons

Sometimes it glitches people's names don't show up on the list and sometimes the software can be hacked and people add their name to the list that should not be at the event.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sienna K.

Marketing Project Manager - Microsoft Bing Ads Partner Marketing

Computer Software

### "Strong platform but room for improvement"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 28, 2019

All registration data and info are in one spot. Integrates with the Touchpoint app but it seems like there needs to be some fine tuning with this connection since we had issues with agenda created in Certain being displayed properly in the app.

Pros

Easy to manage everything in one place from registration forms and website, session creation, speakers, emails and more. We also use Certain Touchpoint for our event app and the data pulls over from the platform to the Touchpoint CMS which is nice. Overall lots of options for creating attendee types, registration codes, etc. There are actually a lot of features that the platform has that I wish I would have known about before opening our event registration since we have a complicated registration structure and allocation system (ie. registration approval vs an automatic registration once you hit submit).

Cons

Not necessarily easy to use beyond the basic reporting and setup. Some features need at least basic HTML knowledge and I felt like the platform had a few tech bugs. For example, I had to edit an email template three times with same edits because when I would click to save there would be a random server error and I would have to start over again. This can be frustrating. Also, the email template editor is a bit buggy and formatting is hard to keep in check because of the HTML. Even pasting plain text didn't always help and it took a lot of support from the Certain team to help clean up the formatting and template. There are also a few small feature improvements that could be made such as the ability to schedule sessions for any amount of time you want. Our closing remarks were only scheduled to be five minutes in length and the platform does not allow five-minute durations! Also, there is no way to manually register attendees to sessions in bulk through the platform. With our event, we register people and then assign specific tracks to them but to manually assign after the fact you have to upload an excel spreadsheet with every session and all the registration ID's that need to be assigned to that session. It is extremely cumbersome and manual and not feasible when you have 20 sessions per person you need to assign. We ended up having to just create more attendee types and assign that way.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Jane R.

events manager

Hospitality

### "deliver a fully branded event"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

March 13, 2018

Pros

Achieve ROI by capturing deep attendee insights perfect for forward-thinking event professionals.

Cons

not so easy to navigate and use, it take a highly tek savy to use it and learn it fast other than that nothing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GF

Genevieve F.

Director, Continuing Medical Education

### "Certain Software has come a long way"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 12, 2018

They are a very experienced company with a lot of capabilities and a wide variety of software and resources.

Pros

We like all of the different features offered through Certain. We have used them for quite a long time, and appreciate all of the capabilities for event management.

Cons

I suppose if I have to pick something, I would like to see even more customer service. They have come a very long way with customer support, but sometimes it takes me a little longer to get questions resolved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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