# Page 9 | Cvent Event Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Cvent Event Management the right Event Management solution for you? Explore 990 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/26318/Cvent-Event-Management/reviews --- Cvent Event Management 4.5 (990) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 9 - Reviews of Cvent Event Management ## Showing most helpful reviews Showing 201-225 of 990 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SL SarahEmily L. Manager of Conferences and Trainings Non-Profit Organization Management Used the software for: 2+ years ### "CVent is both the most unique and innovative option for all your planning needs" December 7, 2016 5.0 Cvent is an incredible platform that, when utilized to its fullest, is a planner's dream. It is possible that you can use it for every step of your planning process starting with venue choice, through budgeting and marketing, and ending with full reporting and broadcasting. It also has multiple platforms built into it that allow your meetings to run smoothly. These include web applications for attendees, quick registration tools, and various ways to track your progress along the way. They also provide integration with their own tools as well as some tools your company/organization may already be using. Throughout the entire process, CVent provides excellent customer support with check-ins that meet your needs/desires. If you'd like them to check in they will and they will also frequently review your account to find ways in which you can better utilize their assistance and products! If you'd rather have a hands-off approach, they're fine with that too. Pros I appreciate the many tools that exist within the Cvent system. It's truly remarkable that CVent can help you plan and successfully execute every moment from the first step onwards. They seem to have thought of everything! Cons I have found that since they are often attempting to 'do it all', the reporting options through Cvent can often be very cumbersome and leave you sifting through too many options. However, please keep in mind that, if you are lost, they will help! Review Source WC Wendy C. Meetings and Events Project Manager Hospital & Health Care Used the software for: 2+ years ### "Your one-stop shop event management platform" November 29, 2021 5.0 Pros This is an event planner's dream come true! It is truly your one-stop shop event management platform tool. It is a user-friendly software, allowing planners to build and manage registrations, send email, manage surveys, and run reports. Best of all, to feel at-ease knowing that you are providing a positive and seamless registration experience. Cvent has made and have continued to make enhancements in the ever-changing events industry. They are innovative and welcome customer feedback for product improvements. Their customer service are well-knowledge and have been extremely helpful whenever I ran into issues. Cons We have specific event and survey reporting and data needs so some of the selected fields lack the customization (this has been addressed to Cvent so hopefully they're considering it as an improvement!). Review Source MH Meg H. Events & Tradeshow Manager Education Management Used the software for: 2+ years ### "Cvent Takes Events to a Whole New Level" July 24, 2023 5.0 Pros Registration and ease of use, it makes the events go much smoother. Cons It takes awhile to learn everything however they do offer many training opportunities. Review Source MA Mariah A. Senior Manager, Event Technology Solutions Events Services Used the software for: 2+ years ### "Great product" January 12, 2023 5.0 Pros Easy to use, and user friendly for the registrant. Love that reports are easily accessible to clients as well. Cons As CVENT grows the features are growing. I dont love that things are released before they are final and available to all use cases. Review Source VR Verified Reviewer Events Manager Higher Education Used the software for: 2+ years ### "Cvent, Is it Worth the Money...YES!" June 8, 2023 5.0 Overall I love working with Cvent and they always find ways to support users and incentivize! Pros Ease of use, customer service, and the seamless integration of all the various software options Cons Costs - I would need to do a comparison but it became to expensive for us. The Hub was great, but the integration (~ 2 years ago) was lacking. In a recent event I found the system to be improved Review Source Bo K. Customer Service Ambassador Banking Used the software for: I used a free trial ### "For real-time attendee engagement" November 24, 2023 5.0 Tried Cvent for an event around 400-500 people in a venue along with other software, results were great. Pros Provides real-time view from registration to attending an event, can be managed agendas and sessions with single click, allows multiple users, even during the event and at the end it can generate reports and gives analytics. Cons Still lots of features can be added into the product. Review Source Response from Cvent November 29, 2023 Thanks for leaving feedback Bo! We have a very active roadmap for our products. If you haven't already, please subscribe to Cvent Product News so we can tell you what is included in each release. Right now we are doing releases every 2 weeks! If there are any specific features you would like to see, please let me know and I will be happy to forward them on to our Product Managers NL Nancy L. Senior Events Manager Banking Used the software for: 2+ years ### "Cvent" July 27, 2023 5.0 Pros Cvent has easy to use templates for simple meetings but also has customizable options to make your event platform exactly what we need for our unique company. Cons We would like the attendee engagement on the mobile app to be expanded with more gamification. Review Source Felicia T. Editorial Director Media Production Used the software for: 2+ years ### "Cvent offers multi-function backend management for event production " October 31, 2022 5.0 Pros This has upgraded the event registration and management experience for the events throughout the year. The functionality for different essential backend tasks has upgraded the event experience. The software allows people to see event schedule displayed and to register for events. The software offers security for online payments. Cons Definitely needs the person loading all the information to take the time necessary for the onboarding process and to learn the templates. Piece of advice: have as much information ready before a work session to make the utilization more effective. Review Source ST Soo T. Managing Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "Amazing all in one program" December 5, 2023 5.0 Pros i love the ability to manage all aspects of the event through one cloud based software Cons lag times or when there is a system issue but its not often Alternatives considered [Splash](https://www.capterra.com/p/143666/Splash/) Reason for choosing Cvent Event Management price and options were not the same as what we wanted Review Source PW Penny W. Education Specialist Hospital & Health Care Used the software for: 2+ years ### "Cvent user for over 10 years" June 8, 2021 4.0 Pros I use daily. The program is easy to learn and there is also some a phone call away to assist. Cons There are many different products under the Cvent umbrella. Each product is an add-on and additional cost. Reason for choosing Cvent Event Management Cvent gave us a discount if we signed on with them. Review Source CC Christie C. Digital Events Manager Financial Services Used the software for: 2+ years ### "All in One" June 12, 2023 4.0 Event management wouldn't be possible with this tool. Keeps everything organized in one location. Easy to use! Pros Sorting through events and keeping everything in same locations Cons It could run a tad bit faster but overall, great database. Review Source CEB Claire E B. Remote Event Assistant Education Management Used the software for: 1-2 years ### "Great. And thank you for continually improving. " April 13, 2022 5.0 Pros Easy to learn and customer support has always been available when needed. Seeing product and functionality recommendations taken seriously and implemented. It’s really great to be able to manage almost everything for an event from one platform. Cons Some of the website editing limitations are quite frustrating when a client wants something extremely specific. Review Source EH Elana H. Head of client Services Marketing and Advertising Used the software for: 2+ years ### "Feedback" November 9, 2023 4.0 One a vert long way in last 4 years. Slow to pivot during pandemic but seems now back on track Pros Freedom to create templates that are unique to our business Cons Payments especially vat splits and refunds Reason for choosing Cvent Event Management We stayed as so much work and training had been done Review Source HL Hallie L. Event Operations Specialist Information Technology and Services Used the software for: 2+ years ### "Broadest & Deepest" December 5, 2023 5.0 I'm a veteran user with nearly every certification offered by Cvent. Pros The breadth of features and integrations. Cons arbitrary interface changes, lack of training documentation on new products Review Source AMN Anne Marilyn N. Freelance Computer & Network Security Used the software for: 6-12 months ### "Review For Cvent Event Management " July 10, 2022 5.0 It has been a consistent branding and communication tool for my small events everything done with ease. Pros As an internal and external events system everything is housed under the very same system. No need to have 100 other apps or systems incorporated. Cons They don't have an immediate customer service via the phone. Review Source LR Libby R. Director Education Management Used the software for: 2+ years ### "Cvent is a complete package" May 2, 2023 4.0 Pros The finance section is huge - Not having to handle payments for 800+ people and issue needed refunds. Being able to send automated e-mails that pertained to each of the sessions, saves a load of time. Cons We have been working with the support group and they are actually teaching us to utilize the program to its fullest potential. Review Source HH Heather H. Sr. Registration & Technology Specialist Events Services Used the software for: 2+ years ### "Review of Cvent platform" August 18, 2022 4.0 We use on a daily basis. We build registration websites for events and conferences ranging from 20 people to 3000+ people. Pros The websites are easy to set-up with their widget systems. Sites are user friendly. It's a good product for event registration. Cons It seems there are almost daily issues that shut down the software intermittently. It's important that the software bugs happen less frequently. Review Source TS Ted S. Membership Information Systems Manager Non-Profit Organization Management Used the software for: 2+ years ### "Best event program on the market right now. We use it for all of our companies events." June 7, 2018 5.0 Pros Cvent allows you to control all aspects of your event, including registration, email marketing, and billing. It even allows for integration between many CRMs. Our company uses Weblink as our CRM and it integrates perfectly together Cons Most of their options for events is a la carte pricing. So sometimes you may not be able to fully utilize what Cvent has to offer due to budgetary constraints. Review Source Response from Cvent July 9, 2018 Hi Ted, Thank you for taking the time to share your experience using Cvent! We appreciate your candid feedback and have shared it with our product team. Your feedback is invaluable as we are always looking for ways to improve our current offerings. We¿d also like to tell you more about our loyalty program, Cvent Celebrity. As a Celebrity, you¿ll have opportunities to take part in beta testing, be the first to know about new Cvent products and events, learn best practices, and earn cool rewards! To learn more about Cvent Celebrity and to join, visit http://bit.ly/2IuDlXh Please do not hesitate to reach out to us should you have any questions or need any assistance! VR Verified Reviewer Corporate Communications Farming Used the software for: 6-12 months ### "Cvent is a one-stop-shop" April 12, 2022 4.0 We are streamlining and improving efficiencies throughout our total event management. This software is helping us encompass and realize these improvements. Pros The Cvent software really is a one-stop-shop software. Whatever your event, Cvent will most likely work. Cons This software is a beast to learn. Give yourself plenty of time to do it (12 weeks before event minimum). Also, make sure you are upfront with your event needs and your salesperson is upfront with the many a-la-carte costs that are associated with more premium features. This can really be a curveball in your event planning and management. Review Source MS Michael S. President Events Services Used the software for: 2+ years ### "Cvent review" December 12, 2022 5.0 Positive. Pros Can collect and manage whatever participant data is needed. Cons It is not always the easiest to format to appear exactly as wanted. Review Source Grace M. Senior Meeting and Event Planner Used the software for: 2+ years ### "Excellent" June 4, 2018 5.0 This software gives me the ability to be organized and have everything I need in one location. Pros It is officiant, I have control of look, feel or the website to meeting my design needs. I have control of reporting through customization. Cons The session reports lack the organization. The reports for the sessions need to be relooked at as I have trouble with sessions with the same name but different dates and times (The report does not identify this). Also have the issue of peoples names coming up more then once because of the session selections. Review Source GG Ginger G. Director Education Management Used the software for: 2+ years ### "One-Stop-Shop for Events" December 6, 2023 4.0 Pros The platform is easy to use for the smallest or largest of events. You can capture all of the information needed to have a successful event. Cons It can be difficult to understand the language being used often researching features to better understand the set-up. The language isn't as intuitive as I would like. Review Source Amber S. Attendee Engagement Specialist Hospitality Used the software for: 6-12 months ### "Meets Most of our Needs" June 29, 2020 4.0 My experience with has been rather positive. While I may see a better way to set things up to be more efficient I think it does a good job of completing the job. Pros I feel the software is fairly easy to use. Learning to do the key functions I need on a daily basis didn't take much time at all. The extra learning tools available, such as the community, help out a lot when tackling new parts of the software I was still learning about. Cons Some of the features aren't very efficient and can add unnecessary time to work. The media library, for example, isn't set up in a very intuitive way at all. This can make it difficult for multiple users to keep track of the files causing extra work in the long run. My biggest issue with the software is the amount of clicks it can take to complete some tasks. It may be a small task but requires many steps. Review Source KO Katherine O. Electronic Communications Coordinator Used the software for: 2+ years ### "The Best Customer Service Meets Great Event Tech" June 9, 2018 5.0 The ability to scale an event management solution across our large, enterprise program was a huge win for my team! Pros Cvent's event management solution has plenty of flexible features that make logistics including registration and session tracking a breeze for busy event planners. Plus, the customer service is second to none. (Seriously, one call to their support line will transform the way that you think about help & support lines.) Cons It can take a while to learn the ropes and feel comfortable navigating across the platform. That said, after you get the hang of it, using the event management tool will be like second nature. Review Source Response from Cvent July 9, 2018 Hello Katherine, Thank you for taking the time to share your experience using Cvent! We take great pride in our client support services and are happy to hear they've been a valuable resource for you. We¿d also like to tell you more about our loyalty program, Cvent Celebrity. As a Celebrity, you¿ll have opportunities to take part in beta testing, be the first to know about new Cvent products and events, learn best practices, and earn cool rewards! To learn more about Cvent Celebrity and to join, visit http://bit.ly/2IuDlXh Please do not hesitate to reach out to us should you have any questions or need any assistance! VR Verified Reviewer Database & Web Manager Used the software for: 1-2 years ### "getting better" January 22, 2018 3.0 all in one solution. we had a major crash during event that was caused by several vendors not cooperating with each other. we've eliminated several extra vendors and hope this year goes much more smoothly Pros all event needs in one place. hardware and software are fully integrated. a lot of little details about event management have been built in Cons needs UX overhaul. api needs to be rewritten. just more around the cms. needs to open up backend to integrate to other CMSs Review Source Response from Cvent February 21, 2018 Thank you for giving us your feedback here on Capterra. I am so glad to hear that you have found our solution to be an "all in one" platform for your events - that is our goal! We are constantly working on improving the user experience and hope to be able to provide you with the updates you need soon! 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