# Page 3 | Cvent Event Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Cvent Event Management the right Event Management solution for you? Explore 990 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/26318/Cvent-Event-Management/reviews

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Cvent Event Management

4.5 (990)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 3 - Reviews of Cvent Event Management

## Showing most helpful reviews

Showing 51-75 of 990 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Jessica M.  
Project Coordinator  
Environmental Services  
Used the software for: 2+ years

### "Great Customer Support"

September 26, 2024

4.0

My overall experience with CVENT is pretty good. We use this platform regularly as we conduct many events in a year. I do not feel like it is very user friendly but it does have capabilities that other platforms do not have which is vital to the way we gather data during the registration process.

Pros

CVENT has a lot of capabilities that other platforms do not such as the ability to link questions, have sub questions and do conditional settings. The customer support is great and has always been able to find a solution to my issues.

Cons

There are often many areas you have to modify for a single final action. For example, for an event to be live, you have to have the event live, the registration active AND the admission types active. Some of the design features are very limited and modifying things like images can be very challenging. We often have repeat business and are finding that when we copy an event, there are a lot of hidden settings that get copied over and can make the new copy a bit messy.

Alternatives considered

[Eventsquid](https://www.capterra.com/p/161367/Eventsquid/)[Whova](https://www.capterra.com/p/149712/Whova/)

Reason for choosing Cvent Event Management

We also have the On Arrival badging system that works really well.

Review Source

CB

Chris B.  
Service Delivery Manager - Meetings  
Medical Devices  
Used the software for: 2+ years

### "Comprehensive Event Tool"

October 3, 2024

5.0

Pros

The comprehensive set of tools and features allow me to easily manage my events and apply our SMM program company wide within one tool.

Cons

With such a large set of features, it can take a little bit of time to fully train on the tool.

Review Source

MM

Melisa M.  
eCommerce and Technology Manager  
Arts and Crafts  
Used the software for: 2+ years

### "Excellent Events Management Platform"

August 27, 2024

5.0

We have been using Cvent Event Management for over a decade. Throughout that time, I've shopped competitors to see if we need to go elsewhere. Time after time, Cvent has been the only platform who could meet our needs at a competitive price. Well, not just at a competitive price, but AT ALL. Overall, it's been a very positive experience. Support is super-quick and our account rep and client success manager have always been very knowledgeable and on top of things. I really don't see us ever leaving them for a different events platform at any point in the future.

Pros

It's got a TON of flexibility that will fit just about every use case. The pricing is really good compared to a lot of other platforms.

Cons

Sometimes you have to do workarounds for things that should just be normal features, such as adding images to the session descriptions.

Alternatives considered

[Stova](https://www.capterra.com/p/88289/Stova/)[Eventsquid](https://www.capterra.com/p/161367/Eventsquid/)

Reason for choosing Cvent Event Management

The value for the price was really outstanding. The features that we use would have cost much much more with some of the other platforms or were just completely unavailable.

Review Source

DA

Daniel A.  
Administrative Support  
Education Management  
Used the software for: Less than 6 months

### "CVENT Event Management very nearly does everything I need."

December 3, 2024

4.0

It can do a lot in regards to either managing or reporting on events or the registrations of the users of those events. Undoubtedly there are even more features that I do not use as part of my role.

Pros

It is versatile, allowing for integration with other systems and automation of certain tasks. It is thorough and detailed allowing for compatibility and customizability to suit your needs.

Cons

There are a few things I would like to additionally have available in regards to reporting and the available fields to select from (given our custom fields, I can select 150 of up to 208 available options --- but there are still some nice-to-haves missing from that list.

Review Source

KN

Kae N.  
Marketing Associate  
Marketing and Advertising  
Used the software for: 1-2 years

### "All in One Event Planning"

October 23, 2024

4.0

Pros

Cvent event management made it easier for us to organize our events in one platform. The ready-to-use templates and flexibility to host small to large events is a plus! I love using the customer support live chat anytime I run into an issue. They are quick to respond!

Cons

It can be a bit time consuming on learning how to use Cvent overall, but after that everything is seamless. Not being able to login into multiple devices using one account gets tiresome when I am working offsite and my computer at work still has me logged in.

Review Source

MT

Michelle T.  
CSL  
Events Services  
Used the software for: 2+ years

### "Cvent for the Win"

October 15, 2024

5.0

Overall, Cvent is a great event platform for any size or type of event.

Pros

The Cvent Event Management platform is a one-stop shop. I can accomplish everything I need, from sourcing, budgets, to attendee registration/experience.

Cons

Cvent tends to acquire other platforms instead of building within, this can cause glitches and bugs.

Review Source

HS

Heather S.  
Content Admin.  
Events Services  
Used the software for: 6-12 months

### "Cvent review from a user"

September 30, 2024

5.0

After using a system that is 30 yrs old, Cvent has made my life so much easier! I never want to use another system again! Everything we need is right here.

Pros

EVERYTHING. I absolutely love this system. Easy to use, easy to learn, everything needed for an event is in one place.

Cons

Need more training and improvements on abstract manager. Need a way to score the submission by a reviewer.

Switched from

[Content Management System](https://www.capterra.com/p/10001378/Content-Management/)

Systems is 30+ years old and ready to retire

Review Source

CK

Cheryl K.  
Sr. Manager, Keller Meeting and Event Services  
Construction  
Used the software for: 6-12 months

### "A Game-Changer for Our Workflow"

October 7, 2024

5.0

I am not new to Cvent but have not used it since pre-pandemic. It is an overall exceptional tool for managing our meetings. The Cvent team has done a great job adding features that are user friendly and save time.

Pros

Property search capability. Makes life so much better!

Cons

Reporting templates. Need a more descriptive naming to know which report to pick.

Switched from

[Groupize](https://www.capterra.com/p/131634/Groupize/)

Functionality for larger events and group registration

Review Source

RQ

Rebecca Q.  
Manager, Events  
Oil & Energy  
Used the software for: 2+ years

### "Cvent is the best all-in-one platform!"

October 4, 2024

5.0

Pros

The ability to see my events holistically

Cons

The Salesforce integration is inadequate

Review Source

CB

Chelsea B.  
Senior Congress Coordinator  
Medical Practice  
Used the software for: 2+ years

### "A Cvent Platform review"

September 9, 2024

5.0

I have been using Cvent since 2014 and can say that I have had a great experience over the past 10 years and have seen so many new updates and features rolled out that make me excited to see what they can offer in the future, as well.

Pros

I like having the ability to execute an event from its inception all the way through execution and post-event using all of the Cvent platform whether it be via the Event Management platform, the mobile app, and onsite management.

Cons

The only con I would say is there is a limit to how customized you can make things at a certain point.

Review Source

NA

Ngozi A.  
AG Director Arts and Craft Department  
Arts and Crafts  
Used the software for: 1-2 years

### "Cvent Event Management Review by N.Akande"

September 25, 2024

4.0

Pros

Cvent Event Management centralize scheduling of hybrid, virtual and in-person events in one place.

Cons

It only support online registration due to lack of offline access.

Review Source

AG

Amy G.  
Facilities Coordinator  
Higher Education  
Used the software for: 1-2 years

### "All inclusive"

November 28, 2024

5.0

It is nice how everything is all together and I can click back to different versions of the event.

Pros

My favorite thing is that I can roll an event over from year to year and that everything is all in one place. There are a lot of options.

Cons

I really do not like how many different "homepages" there are. I think it could do with a lot less click thru navigating.

Review Source

CT

Carlin T.  
Teacher  
Education Management  
Used the software for: I used a free trial

### "Event Planning Software"

June 16, 2025

5.0

My overall experience with Cvent Event management was a great experience. I was able to use the software to plan an event for a friend. The tools were user friendly and definitely helpful for promotion reasons.

Pros

I like most about the Cvent Event Management software is that it is user friendly. It allows planning to be easy and less stressful and takes care of complicating logistics.

Cons

What I like least about the Cvent Event management is that there is a wide range of tool to get familiarized with to better understand the usage of each tool.

Review Source

VN

Vivian N.  
Website Coordinator  
Events Services  
Used the software for: 6-12 months

### "A great solution for all your event management needs"

October 8, 2024

4.0

Pros

I like that Cvent Event Management has an amazing customer support service and that they provide all the tools I need for efficiently and securely managing my company's events.

Cons

I think there could be improvements in terms of website and registration design and customizability.

Review Source

VR

Verified Reviewer  
Account Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Event planning Software"

September 9, 2024

5.0

I love the software because of usability and features, integration with other software's makes it a dynamic product

Pros

Software's online event registration form is easy to use and it adds meeting to outlook calender at ease, user interface is good too

Cons

Nothing i can think of as never faced any issue, however i am sure product updates are always in place to make user experience better

Review Source

JB

Josh B.  
Deputy Head of Delivery  
Events Services  
Used the software for: Less than 6 months

### "Very Happy "

October 16, 2025

5.0

easy to use, straigthforward and made simple for the end user. appreciate the go to support where required

Pros

streamline and clear understanding of who to contact when. i like the idea that the solutions tie in with eachother , making the options to engage with other solutions easy.

Cons

i havent had loads of experience with the management side so dont have anything negative to say at this point

Review Source

nP

ngo P.  
Marketing  
Insurance  
Used the software for: I used a free trial

### "Amazing Management!!"

October 15, 2025

5.0

Pros

That it was very clear and concise to navigate, i feel like you know where everything is with the help of people.

Cons

I have no cons, it was such an insightful event! if i had to say something small, it would be more accessibility to certain products.

Review Source

AP

Alyson P.  
Registration Specialist  
Research  
Used the software for: 1-2 years

### "Cvent is Wonderful"

August 22, 2024

5.0

Great! I love \[sensitive content hidden\]. Always happy and super helpful.

Pros

Their Customer Service product knowledge.

Cons

It can be difficult to search through the vast Knowledge Base

Review Source

AW

Angela W.  
VP, FInance, HR and Events  
  
Used the software for:

### "Great product that makes event management a breeze"

June 2, 2018

5.0

Pros

Everything is in one place and it makes the event a lot easier to manage every detail. It is a very intuitive softward.

Cons

It can be a bit pricey, but when you figure out the cost of your employees that used to have to do that work, it pays for itself.

Review Source

FV

Felipe V.  
AE  
Staffing and Recruiting  
Used the software for: 6-12 months

### "A must if you work in events/hospitality industry"

October 24, 2024

5.0

Pros

It allows our company to offer a superb service! In our events, our attendants can meet with other attendants just by using Cvent App. Also allow us to manage all the activities in an easy way,

Cons

The licences and the certifications are a bit expensive, but worth the bucks!

Review Source

NH

Nicole H.  
Event Technology and Registration Manager  
Events Services  
Used the software for: 2+ years

### "Overall a great platform with several integrated solutions"

June 28, 2024

4.0

Pros

I like that the management portion of the platform integrates with all of their solutions and tools across the platform.

Cons

Currently, my least favorite part of the event management portion is the reporting feature. It is hard to create the reports we need with the limited flexibility. Our internal team has a hard time understanding reports.

Review Source

DC

Dianne C.  
Event Specialist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good Bread and Butter Event Software"

August 24, 2024

4.0

Over OK. It functions, has all the basics I need and is relatively easy to use.

Pros

Its well known and has good basic functionality.

Cons

Expensive and needs some updating. It seems somewhat limited.

Review Source

MM

Mercy M.  
Account Executive  
Automotive  
Used the software for: 1-2 years

### "The best of all times tool for registration every 24.7"

May 21, 2024

5.0

Pros

I do like how the customizable features are The customer service is legit The platform is easy to use Their web registration is a 100% the best

Cons

Nothing really is wrong with cvent it is genuinely the best

Review Source

AF

Alyse F.  
Treasurer  
Law Enforcement  
Used the software for: 6-12 months

### "Great result but incredibly time consuming "

May 16, 2024

3.0

Difficult to understand packages. Onboarding often did not even know what was purchased. Poor responses from billing regarding getting payments made. Overall it is presented as a very user friendly and simple app and it is not seems designed to create an upsell to get things accomplished.

Pros

The outcome was great and attendees loved it. The look was good and it captured the info we needed to capture.

Cons

Incredibly time intensive Not as user friendly as expected Very poor descriptions of what is included and what is not for such high tech the payments and invoices were super difficult. They do not simply give you a link for payment. You must contact them and wait for delays to respond to get a payment link and you have to do the same for every payment. Help sessions were not as described during the sales. Bottom line is that it works well if you want to pay Cvent to do the entire set up. Otherwise be prepared to spend a great deal of time learning and setting up

Switched from

[Eventleaf](https://www.capterra.com/p/102609/Eventleaf/)

We wanted more attendee engagement and a user friendly app

Review Source

VR

Verified Reviewer  
Cvent Coordinator  
Education Management  
Used the software for: 2+ years

### "Complex Software Perfect for Our Complex Conference"

April 30, 2024

5.0

Pros

Cvent has exceptional customer support!!!! Cvent provides a seamless registration - register online, selecting sessions, making payments, etc. The event app provides conference info, attendee schedules, networking opportunities and interactive features. The reporting tool allows us to track attendee engagement and much more to make our conferences better in the future.

Cons

There are no downsides to using Cvent, however, there is a learning curve. The cost is higher than other options but Cvent is by far the most, robust, comprehensive platform.

Review Source

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